Scheduled Maintenance on HMRC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 2026 - 18:00 UTC
Scheduled - HMRC will be undergoing important system maintenance on Saturday, September 26th, 2026.

MTD ITSA will be unavailable for the below services for 38 hours, between 19:00 BST on September 26th and 09:00 BST on September 28th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Sep 26, 2026 18:00 - Sep 28, 2026 08:00 UTC
HMRC Issues
Monitoring - Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.

We will continue to monitor closely.
Sep 25, 2026 - 15:52 UTC
Update - HMRC continues to investigate the issue. We will provide further updates as soon as they become available.
Sep 23, 2026 - 15:56 UTC
Identified - We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
-Sage Business Cloud Payroll
-Sage 50 Payroll Cloud
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 23, 2026 - 13:23 UTC
Brightpearl - Partial Outage
Update - The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Sep 22, 2026 - 15:57 UTC
Monitoring - The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 2026 - 12:59 UTC
Banking Service - Gocardless - Partial Outage
Update - We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.
Sep 22, 2026 - 15:39 UTC
Identified - We have identified an issue affecting customers in the USA, Canada, Ireland, and the UK. Customers with accounts at The Co-operative Bank who use the products listed below are unable to receive bank feeds. The service continues to perform as expected for customers using other banking providers.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sage 50 CA
Sep 21, 2026 - 14:34 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 2026 - 14:01 UTC
Uptime over the past 90 days. View historical uptime.
North America Partial Outage
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Enhanced Planning Operational
GoProposal Operational
ISV Marketplace Operational
My Workforce Analyzer Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
PAYA Payment Center Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Product Tours Operational
Remote Data Access (RDA) NA Operational
Sage.com Websites Operational
Sage 50 Partial Outage
Sage 50 Cloud (CA) Operational
Sage 50 Cloud (US) Operational
Sage 50 / Sage 100 US Direct Deposit Operational
Sage 100 Contractor Cloud Operational
Sage 100 Partner Cloud (NA) Operational
Sage 300 Partner Cloud (NA) Operational
SBC Accounting Bulk Data Provisioner Operational
Sage Ai AP Automation Operational
Sage Ai Assistant Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai SIT Operational
Sage Ai Suggested Response Operational
Sage AR Automation Operational
Sage BidMatrix Operational
Sage Business Cloud Accounting (NA) Partial Outage
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Payroll International Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management CapitalOne Operational
Sage Expense Management Mobile Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage for Accountants Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (CA) Operational
Sage HR (US) Operational
Sage ID Operational
Sage Intacct Planning Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Licensing Service (SLS) Operational
Sage Network Operational
Sage Network API Operational
Sage Network Inbox Operational
Sage Network Portal Operational
Sage One Canada (Standard) Operational
Sage One US (Standard) Operational
Sage Operations (SO) Operational
Sage Payroll Calculator Agent Operational
Sage People Operational
Sage People SFTP Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Europe Partial Outage
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Azuneed (FR) Operational
Banking Service Partial Outage
Brightpearl Operational
Business Verification & Intelligence Service Operational
Cashflow (ES) Operational
Ciel Données Mobiles for Sage 50 FR Operational
Ciel.com (FR) Operational
Cloud ID Redirector Operational
Cloud Services Operational
Community Hub Operational
Companies House Service (CHS) Operational
Datahub Operational
DataFlow Service (DFS/AAPI) Operational
Developer Experience Community Operational
E-Invoicing Operational
E-invoicing France Operational
E-Invoicing Portal Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscriptions Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Employee Verification (UK) Operational
Enhanced Planning Operational
E-Reporting Operational
E-Reporting- ADP Operational
Eurowin (ES) Operational
Experts Comptables Sage FR Website Operational
Foreign Exchange Services Operational
FR-e-Reporting Operational
Futrli Operational
Generation Experts Connector Cloud (FR) Operational
GoProposal Operational
HR Data Service (DE) Operational
ID Lookup Operational
ISV Marketplace Operational
Making Tax Digital (MTD) Under Maintenance
MTD ITSA Under Maintenance
My Sage Operational
Natwest Earth Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Online Help Center (FR) Operational
Panel Sage Licensing (ES) Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Pension Data Exchange (UKI) Operational
PricerSSC Operational
Product Tours Operational
Remote Data Access (RDA) UKI Operational
SaaS Online Banking (ES) Operational
Sage.be Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Accounts Partial Outage
Sage 50 Cloud (DE) Operational
Sage 50 Cloud (ES) Operational
Sage 50 Cloud (FR) Operational
Sage 50 Cloud (PT) Operational
Sage 50 Cloud Trial (ES) Operational
Sage 50 Cloud (UK) Operational
Sage 50 Micropay - UKI Operational
Sage 50 Payroll Operational
Sage 50 Payroll Cloud Operational
Sage 50 UK DDM – GoCardless Operational
Sage50c - Sage Intelligence Operational
Sage 100 Partner Cloud (FR) Operational
Sage 200 (ES) Operational
Sage 200 Office365 Operational
Sage 200 Partner Cloud (ES) Operational
Sage 200 Portal del Empleado (ES) Operational
Sage 200 Professional SPC (UKI) Operational
Sage 200 Standard (UKI) Operational
Sage Accountants Production (SAP) Operational
Sage ACS Operational
Sage Active Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai Report Recommender Operational
Sage Ai Transaction Categorisation Operational
Sage AR Automation Operational
Sage Balances (ES) Operational
Sage Bewerber Online (DE) Operational
Sage BOB Operational
Sage Boutique Partenaires (FR) Operational
Sage Business Cloud Accounting (UKI) Under Maintenance
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Bureau (FR) Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Lohnabrechnung (DE) Operational
Sage Business Cloud Paie (FR) Operational
Sage Business Cloud Payroll Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Wage Verification Operational
Sage Business Docs Operational
Sage Business Reporting Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Connect Outlook Add-In Operational
Sage Connector Distribution Service Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage Corporation Tax Operational
Sage Customer Services Operational
Sage Customers Services UKI Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage CV Reader (DE) Operational
Sage Despachos (ES) Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage DPW Cloud Operational
Sage Earth Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage EDI (FR) Operational
Sage EDI EC (FR) Operational
Sage EDI PME (FR) Operational
Sage ERP (DE) Operational
Sage eFactura ContaPlus (ES) Operational
Sage efacture (FR) Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Final Accounts Online Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage Flux Bancaires Operational
Sage for Accountants Operational
Sage FRP 1000 (FR) Operational
Sage FRP 1000 Partner Cloud (FR) Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (DE) Operational
Sage HR (FR) Operational
Sage HR (IE) Operational
Sage HR (UK) Operational
Sage HRP (UKI) HR Payroll UKI Operational
Sage HR Online Service (DE) Operational
SageID Redirector for FRP Operational
Sage ID Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Intacct Planning Operational
Sage L1000 (FR) Operational
Sage Learning Services Spain Operational
Sage Licensing (ES) Operational
Sage Licensing Service (SLS) Operational
Sage Linkup (FR) Operational
Sage Mobile (DE) Operational
Sage Network Operational
Sage Network API Operational
Sage Connect Outlook Add-In Operational
Sage Network Inbox Operational
Sage Network Link Operational
Sage Network Portal Operational
Sage One Portugal Operational
Sage Online (FR) Operational
Sage Operations (SO) Operational
Sage PA Operational
Sage Panel AddOns Operational
Sage Partner Edition Operational
Sage Payments (UKI) Operational
Sage Payroll Operational
Sage Payroll DE Operational
Sage People Operational
Sage People SFTP Operational
Sage Personal Tax Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage RTX (EU) Operational
Sage SaaS Accountants (ES) Operational
Sage Sales Management Operational
Sage Service Token (ES) Operational
Sage SFD Operational
Sage Smartcool (ES) Operational
Sage Software Auto Update Service Operational
Sage Sole Trader Partial Outage
Sage Soluciones Conectadas (ES) Operational
Sage Soluciones Conectadas API (ES) Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Token Service Operational
Sage Tu-Efideliza Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Hosted (FR) Operational
Sage X3 Online Help Operational
Sage XRT Advanced Operational
Sage XRT Business Exchange Operational
Sage XRT Treasury Operational
Sage XRT Treasury (FR) Operational
Sage ZW Mobile (DE) Operational
SBC Accounting API Operational
SBC Accounting Bulk Data Provisioner Operational
SBC UI Operational
SIREN/SIRET Operational
SMB Tracker Bot Operational
Store Sage FR Website Operational
Subscription Services Operational
Tax Service Under Maintenance
Webchat Functionality Operational
X3 - SEI Reporting Operational
Asia Pacific Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Data Hub AU Operational
Developer Experience Community Operational
Embedded Services Operational
Enhanced Planning Operational
Futrli Operational
GoProposal Operational
ID Lookup Operational
ISV Marketplace Operational
Messaging Service Operational
Micropay SFTP for Payflow (AU) Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage AR Automation Operational
Sage Business Cloud Digital Network Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage Employee Service Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Global KnowledgeBase Operational
Sage HandiSoft Client Portal Operational
Sage HandiSoft Connect Operational
Sage HandiSoft Final Accounts AU Operational
Sage HandiSoft Online Operational
Sage HandiTax Cloud Operational
Sage HR Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Payroll Online MicrOpay Operational
Sage Payroll Online ESP Operational
Sage Payroll Online Web API Operational
Sage Payroll Online ConnX Operational
Sage Payroll Online WageEasy Operational
Sage Payroll Online Express Super Operational
Sage Payroll Online Yellowfin Operational
Sage People Operational
Sage People Pay Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage TimeSlips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
South America Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Fox NET Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Plataforma Sage Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Business Cloud Digital Network Operational
Sage CRM Community Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Gestão Contábil Operational
Sage HR Operational
Sage ID Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage People Operational
Sage People SFTP Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Webchat Functionality Operational
Middle East and Africa Operational
Authentication Service Operational
AutoEntry Operational
Automatic Updates Operational
Banking Service Operational
Brightpearl Operational
Channel Business Partner Application Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
DDS Payroll insights tool Sage 300 ZA Operational
Developer Experience Community Operational
Embedded Services Operational
Evolution: Sync Dash (ZA) Operational
GoProposal Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 300 Connected Services Operational
Sage 300 People Managed Services Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Accounting ZA Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Payroll Professional Operational
Sage Business Cloud Payroll South Africa Operational
Sage Business Cloud Intelligence Reporting Operational
Sage Business Cloud Self Service Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connected Services Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Evolution International Operational
Sage Evolution SDK (ZA) Operational
Sage Global KnowledgeBase Operational
Sage HR Operational
Sage HR (ZA) Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligence Service (ZA) Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Outsourcing Operational
Sage Payroll Advanced (ZA) Operational
Sage People Operational
Sage People Payroll Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Provisioning Portal (SEOS) Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SageZA Hosting Service Operational
SBC Accounting ZA Training Operational
SMB Tracker Bot Operational
South Africa Online Tax Calculator Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SageID Redirector for FRP - Scheduled Maintenance Sep 29, 2026 17:00-18:00 UTC

Le service SageID Redirector pour FRP et X3 fera l’objet d’une maintenance le mardi 29 septembre 2026 pendant 1 heure, entre 19:00 CET et 20:00 CET.

Le service sera indisponible pendant la fenêtre de maintenance planifiée.

Les clients FRP et X3 sur site (on premise) utilisant le service de redirection Sage ID ne pourront pas se connecter pendant l’exécution de cette maintenance de routine.

Nous vous présentons nos excuses pour la gêne occasionnée.

Nous vous remercions de votre patience.

L’équipe Sage.

----------------------------------------------------------

The service SageID Redirector for FRP and X3 will undergo maintenance on Tuesday, September 29th, 2026, for 1 hour between 19:00 CET and 20:00 CET.

The service will be unavailable during the scheduled maintenance window.

On premise FRP and X3 customers utilising the Sage ID Redirection service will be unable to login whilst routine maintenance is performed.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Posted on Sep 25, 2026 - 15:40 UTC

Salesforce Winter '27 Major Release Oct 3, 2026 02:00-03:00 UTC

Global Salesforce will be under scheduled maintenance on Friday, October 2nd, 2026, for 1 hour, between 22:00 EDT and 23:00 EDT (03:00 BST and 04:00 BST on October 3rd).

Global Salesforce instance will generally be available during this maintenance window.

Users who are online during the upgrade will be prompted to log in again to comply with security requirements.
After the maintenance window, Global Salesforce will be on the Winter '27 Release.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Posted on Sep 25, 2026 - 14:25 UTC

Sage People SFTP - Scheduled Maintenance Oct 7, 2026 17:00-21:00 UTC

Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT).

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

----------------------------------------------------

Sage People SFTP fera l'objet d'une maintenance système le mercredi 7 Octobre 2026, pendant 4 heures, entre 13:00 EDT et 17:00 EDT.

Le service ne sera pas disponible pendant cette période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Posted on Sep 11, 2026 - 14:33 UTC

Sep 27, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 15:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday September 27th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 50 Cloud (FR)
- Sage 50 Cloud (UK)
- Sage 50 Cloud (CA)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo 27 de septiembre, de 2026 durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias. El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche septembre 27, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 50 Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, September 27, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Sep 21, 16:57 UTC
Sage ACS / SFD - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:00 UTC
Scheduled - Le service Sage Apollo (ACS) et Sage Apollo (SFD) fera l'objet d'une opération de maintenance le dimanche 27 septembre 2026, pendant 3 heures, entre 12:00 CET et 15:00 CET.

Cette intervention aura uniquement un impact sur les fonctionnalités d'indexation et de recherche. Les produits resteront disponibles pendant toute la durée de la maintenance, cependant des ralentissements pourront être constatés.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------

The service Sage Apollo (ACS), Sage Apollo (SFD) will undergo maintenance on Sunday September 27th, 2026 for 3 hours between 12:00 CET to 15:00 CET.

This will only impact the indexation / research functionality and the products will be available during that intervention, only slowness can be experienced.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.
Sep 21, 17:01 UTC

Sep 26, 2026

Sage X3 Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 UTC
Scheduled - Sage X3 Cloud in the NA Region will undergo maintenance on Friday September 25th, 2026 for up to 4 hours between 23:00 PDT and 03:00 PDT Saturday, September 26th, 2026.

What to Expect:
The deployment will be performed during the next planned maintenance window.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team
Sep 25, 07:47 UTC
Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:30 UTC
Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 26th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 15, 11:58 UTC
Sage X3 Cloud ZA / DE/ FR - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 05:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 01:00 UTC
Scheduled - The service Sage X3 Cloud in South Africa will undergo maintenance on Saturday September 26th, 2026 for 4 hours between 03:00 SAST and 07:00 SAST.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

--------------------------------------------------

Der Service Sage X3 Cloud in Deutschland werden am Samstag, dem 26. September 2026 zwischen 03:00 MEZ und 07:00 MEZ. für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.

------------------------------------------------------------------
Le service Sage X3 Cloud en France fera l’objet d’une opération de maintenance le samedi 26 septembre 2026 pendant 4 heures, entre 03:00 CET et 07:00 CET.

À quoi s’attendre :
Le déploiement sera effectué durant la prochaine fenêtre de maintenance planifiée.
Une sauvegarde complète sera réalisée avant le début de toute activité de déploiement.
Les utilisateurs peuvent subir une interruption temporaire du service pendant le déroulement du déploiement.

Aucune action n’est requise de votre part à ce stade, sauf si vous avez des préoccupations concernant la date prévue du déploiement ou si vous connaissez des contraintes métier susceptibles d’avoir un impact sur la fenêtre de maintenance.

Si vous avez une raison pour laquelle le déploiement ne devrait pas être effectué comme prévu, veuillez contacter le Support Sage X3 dès que possible.

Nous vous remercions de votre patience.

L’équipe Sage.
Sep 25, 01:00 UTC
Sage X3 Cloud UK - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:01 UTC
Scheduled - The service Sage X3 Cloud in the UK will undergo maintenance on Friday September 25th, 2026 for 4 hours between 22:00 BST and 02:00 BST on September 26th.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Sep 24, 18:22 UTC

Sep 25, 2026

Sage 100 FR Product Suite - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 16:00 UTC
Scheduled - Sage 100 FR Product Suite feront l'objet d'une maintenance système importante le vendredi 25 septembre 2026, pendant 5 heures entre 18:00 CET et 23:00 CET.

Les services suivants peuvent être indisponibles pendant cette période planifiée:
-Sage Online (FR)
-Sage 100 Partner Cloud (FR)

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

----------------------------------------------------------------------------------------

Sage 100 FR Product Suite will be undergoing maintenance on Friday September 25th, 2026, for 5 hours, between 18:00 CET and 23:00 CET.

The below services may be unavailable during this scheduled time:
-Sage Online (FR)
-Sage 100 Partner Cloud (FR)

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 23, 19:32 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 25, 19:59 UTC
Update - We are continuing to investigate the cause of the issue.

Please see this link for a possible work around: link.
Sep 24, 18:00 UTC
Update - We have identified a global issue preventing customers from exporting the financial reports to excel. All other product functionalities are performing as expected.
We are currently investigating.
Sep 24, 14:22 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 24, 14:07 UTC
Sage 300 Connected Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 18:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 UTC
Scheduled - Sage 300 Connected Services will be undergoing maintenance on Friday, September 25th, 2026, for 20 minutes, between 20:00 SAST and 20:20 SAST.

The service will be unavailable for few minutes during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 25, 14:50 UTC
Sage X3 Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 UTC
Scheduled - The service Sage X3 Cloud NA will undergo maintenance on 25th September 2026 for up to 4 hours between 01:00 EDT to 05:00 EDT.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Sep 24, 07:50 UTC
Sage TimeSlips Anywhere - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:01 UTC
Scheduled - Sage TimeSlips Anywhere will undergo maintenance on Wednesday Sept 24th, 2026 for 1 hour, between 21:00 EDT and 22:00 EDT. (11:00 AEDT and 12:00 AEDT on Sept 25th). (02:00 BST and 03:00 BST on Sept 25th).

The service may be unavailable during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.

-----------------------------------------------

Sage TimeSlips Anywhere fera l'objet d'une maintenance système importante le mercredi 24 Sept, 2026, pendant 1hour, entre 21:00 EDT et 22:00 EDT.

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 24, 07:40 UTC
Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 UTC
Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on Thursday September 24th, 2026 for 4 hours between 22:00 BST and 02:00 BST on September 25th (23:00 SAST on September 24th and 03:00 SAST on September 25th).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud werden am Donnerstag, dem 24. September 2026 zwischen 23:00 MEZ und 03:00 MEZ am 25. September 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Sep 23, 18:07 UTC

Sep 24, 2026

Remote Data Access (RDA) UKI - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:00 UTC
Scheduled - Remote Data Access (RDA) UKI will be undergoing maintenance on Thursday, September 24th, 2026, for 3 hours, between 20:00 BST and 23:00 BST.

The service will be unavailable during this scheduled time for Sage 50 customers who use Sage RDA in the UK and Ireland.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Sep 23, 16:21 UTC
Sage Business Cloud Paie (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 18:00 UTC
Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le jeudi 24 Septembre, 2026, pendant 30 minutes, entre 20:00 CET et 20:30 CET.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

----------------------------------------------------------------------------------

Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Thursday, September 24th, 2026, for 30 minutes, between 20:00 CET and 20:30 CET.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 24, 11:03 UTC
Sage 50 Cloud (US) - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 24, 14:50 UTC
Update - We are continuing to work on a fix for Sage 50 Cloud (UK).
The other affected products/services are available and performing as expected.
Sep 23, 15:06 UTC
Update - We continue working on a fix.
Thank you for your patience as we work to resolve this issue.
Sep 22, 15:52 UTC
Identified - We have identified the cause of the issue and we are working on a fix.
Sep 22, 14:12 UTC
Update - We have identified an issue intermittently preventing the creation of new sites and sites that need to be re-provisioned. We are investigating.

The products/services affected are:
- Sage 50 Cloud US
- Sage 50 Cloud UK
- Sage 100 Contractor Cloud US
- Sage Fixed Assets Cloud US
- Sage BOB
Sep 22, 13:23 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 22, 12:52 UTC

Sep 23, 2026

Sage DPW Cloud - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 23, 11:00 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 23, 08:43 UTC
Identified - We have identified an issue preventing a subset of customers from logging in to Sage DPW Cloud. We have identified the cause of the issue and we are working on a fix.
Sep 23, 08:03 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 23, 07:43 UTC

Sep 22, 2026

Sage DPW Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 16:00 UTC
Scheduled - Bei Ihrer Sage DPW Cloud werden am Dienstag, dem 22. September 2026, für 1 Stunden, zwischen 18:00 MESZ und 19:00 MESZ. Wartungsarbeiten durchgeführt.

Der Dienst wird während des geplanten Wartungsfensters für einige Minuten nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen,

Das Sage-Team

----------------------------------------------------------------------

Sage DPW Cloud will be undergoing maintenance on Tuesday, September 22nd, 2026, for 1 hour, between 18:00 CET and 19:00 CET.

The service will be unavailable for few minutes during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team
Sep 22, 13:47 UTC

Sep 21, 2026

GoProposal - Degraded Performance
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 21, 17:11 UTC
Update - We have identified an issue affecting Global customers using GoProposal within SFA. Customers may receive an error, be unable to view the GoProposal screen, or be unable to open GoProposal from within SFA. We are currently investigating.
Sep 21, 17:00 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 16:43 UTC
TEST Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 14:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:12 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 14:10 UTC
Sage DPW Cloud - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 21, 10:53 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 21, 08:56 UTC
Update - We are continuing to investigate the cause of the issue.
Sep 21, 08:01 UTC
Update - We have identified an issue preventing customers in Austria from logging in to Sage DPW Cloud Citrix portal. Customers are receiving login errors within Citrix “No desktops are available to connect to”. We are currently investigating.
Sep 21, 06:50 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 06:36 UTC

Sep 20, 2026

Sage DPW Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 08:00 UTC
Scheduled - Sage DPW Cloud will be undergoing maintenance on Sunday, September 20th, 2026 for 4 hours between 10:00 CEST and 14:00 CEST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-----------------------------------------------------------------------------------------------

Bei Ihrer Sage DPW Cloud werden am Sonntag, 20. September 2026, zwischen 10:00 MESZ und 14:00 MESZ. Wartungsarbeiten durchgeführt.

Der Dienst steht während des geplanten Wartungsfensters nicht zur Verfügung.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen,

Das Sage-Team
Sep 18, 10:29 UTC

Sep 19, 2026

Sage 300 People Managed Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 UTC
Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Saturday, 19th September 2026, for 4 hours between 06:00 SAST and 10:00 SAST.

Please note that all API integrations, ESS, and the Sage 300 People application will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Sep 15, 09:33 UTC
Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:30 UTC
Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 19th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 17:57 UTC

Sep 18, 2026

Brightpearl - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 18, 20:56 UTC
Update - The Beta reporting issue:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 18, 11:04 UTC
Update - During ongoing monitoring, we have identified that customers in North America and Europe are prevented from accessing updated data within Beta reporting. The displayed data is outdated due to the synchronization process being in error. All other product functionalities are working as expected. We are currently investigating.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 17, 09:03 UTC
Monitoring - During ongoing monitoring, we identified an issue that was preventing a small subset of customers in North America and Europe from accessing Beta Reporting. A workaround has been implemented to enable affected customers to continue working while we investigate the cause.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 17, 08:44 UTC
Update - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 16, 15:56 UTC
Update - We have identified an issue that was causing certain product labels to have some missing fields. The issue was impacting customers globally. All other functionality remained unaffected.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 16, 10:59 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 16, 10:23 UTC
Sage Construction Management - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 18, 16:08 UTC
Update - We have identified an intermittent issue with log and detailed analytic reports. All other product functionalities such as word templates and financial dashboards are performing as expected.
We are currently investigating.
Sep 17, 16:18 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 17, 15:55 UTC
Brightpearl - Partial Outage
Resolved - This incident has been resolved.
Sep 18, 10:19 UTC
Identified - We have identified an issue preventing customers in North America and Europe from accessing updated data within Beta reporting. The displayed data is outdated due to the synchronization process being in error. All other product functionalities are working as expected. We are currently investigating.
Sep 18, 10:01 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 18, 09:40 UTC
Sage X3 Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 UTC
Scheduled - The service Sage X3 Cloud NA will undergo maintenance on 18 September 2026 for up to 4 hours between 01:00 EDT to 05:00 EDT.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Sep 17, 19:20 UTC
Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 UTC
Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on 17 September 2026 for up to 4 hours between 22:00 BST to 18 September 2026 02:00 BST (23:00 SAST to 18 September 2026 03:00 SAST).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud wird am 17. September 2026 zwischen 23:00 MEZ und 03:00 MEZ am 18. September 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Sep 17, 18:48 UTC

Sep 17, 2026

Sage Business Cloud Paie (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:30 UTC
Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 22 Septembre, 2026, pendant 3 heures, entre 19:30 CET et 22:30 CET.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

----------------------------------------------------------------------------------

Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, September 22nd, 2026, for 3 hours, between 19:30 CET and 22:30 CET.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 12:54 UTC
Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours and 30 minutes, on September 17th, 2026, between 19:30 SAST and 22:00 SAST.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 20:25 UTC
Cloud Services - Salesforce Platform
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 17, 09:26 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 16, 20:42 UTC
Identified - We have identified an issue that is preventing all customers across all regions from accessing or browsing Sage People. All customers are impacted with different symptoms (error message when attempting to log in, slowness and unresponsiveness when attempting to complete tasks).
Sage Customer Services in the UKI and Canada are prevented from reviewing customer tickets via the portal.
We have identified the root cause and we are working on a fix.
Sep 16, 10:17 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 16, 09:46 UTC
Brightpearl - Partial Outage
Resolved - This incident has been resolved.
Sep 17, 08:39 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 17, 08:17 UTC

Sep 16, 2026

3rd Party Provider Salesforce Platform – Partial Outage
Resolved - This incident has been resolved.
Sep 16, 11:51 UTC
Investigating - We have identified an issue preventing Sage Customer Services in the UKI from reviewing customer tickets via the portal.
We are engaged with third-party provider, Salesforce and we are waiting for updates.
Sep 16, 08:47 UTC
Sage TimeSlips Anywhere - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 01:00 UTC
Scheduled - Sage TimeSlips Anywhere will undergo maintenance on Wednesday September 16th, 2026 for 15 minutes, between 21:00 EDT and 21:15 EDT. (11:00 AEDT and 11:15 AEDT on September 17th). (02:00 BST and 02:15 BST on September 17th).

The service may be unavailable during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.

-----------------------------------------------

Sage TimeSlips Anywhere fera l'objet d'une maintenance système importante le mercredi 16 Sept, 2026, pendant 15minutes, entre 21:00 EDT et 21:15 EDT

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 11, 19:46 UTC

Sep 15, 2026

Le Portail Public de Facturation (PPF), FYI
Resolved - Le problème est résolu. Le service est disponible et fonctionne comme prévu.

----------------------------------------

The issue is resolved and the service is available and performing as expected.
Sep 15, 18:57 UTC
Identified - Le Portail Public de Facturation (PPF) du gouvernement connaît actuellement une demande exceptionnellement élevée, ce qui entraîne des temps de réponse plus lents que la normale. Par conséquent, les clients pourraient constater certains retards dans le traitement ainsi que dans la livraison des documents pendant cette période.

Il s’agit d’un problème affectant une plateforme externe et non d’un problème lié aux services ou à l’infrastructure de Sage.

L’équipe d’assistance du PPF a confirmé qu’elle travaille activement au rétablissement des niveaux de service habituels dans les meilleurs délais.

-------------------------------------

The Government's Public Invoicing Portal (PPF) is currently experiencing exceptionally high demand, resulting in slower than normal response times. As a result, customers may experience delays in document processing and delivery during this period.

This issue is affecting an external platform and is not related to Sage services or infrastructure.

The PPF support team has confirmed that they are actively working to restore normal service levels as quickly as possible.
Sep 11, 14:45 UTC
Scheduled Maintenance on HMRC
Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 16:00 UTC
Scheduled - HMRC will be undergoing important system maintenance on Friday, September 11th, 2026.

MTD ITSA will be unavailable for the below services for 92 hours, between 17:00 BST on September 11th and 13:00 BST on September 15th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Aug 20, 18:06 UTC
Sage Network - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 15, 10:12 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 15:46 UTC
Update - We are continuing to investigate the cause of the issue.
Sep 14, 13:58 UTC
Investigating - We have identified an issue preventing customers in France from accessing certain folders when logging in to the Collaborative Portal. When attempting to access certain folders they are receiving the following error: "You do not have access to this entity. The selected entity is invalid or you do not have access to it. Please select another entity from the list below". After clearing cache and restarting their browsers some customers are regaining access to these folders.

The products/services affected are:
- Sage 50
- Sage 100
- Sage X3
- Sage FRP 1000 (FR)
- Batigest
- Sage Business Cloud Bureau (FR)
- Sage Connect
Sep 14, 12:15 UTC

Sep 14, 2026

Sage Active - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 14, 22:10 UTC
Update - We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 16:05 UTC
Identified - We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 12:07 UTC
Update - We have identified an issue impacting customers in France. When customers click “Post” on a purchase invoice, the action appears to have no effect. If “Post” is clicked for the second time, the following error is displayed: "Unable to create the journal entry because one has already been generated." As part of remediation process, the GE sync will not be available while we investigate.
Sep 14, 10:13 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 09:50 UTC
Brightpearl - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 15:49 UTC
Monitoring - We have identified an issue preventing customers using the Avalara integration from performing tax calculations in the USA. This functionality is used by the majority of our US customers and a subset of customers in Europe. The BigCommerce integration was also experiencing delays. All other product functionality was performing as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 13:12 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 12:51 UTC
Sage.com Websites - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 15:09 UTC
Monitoring - We identified an issue preventing all Sage.com customers for all regions from being able to perform searches as no results were being returned. All other product functionality was working as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 09:51 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 09:22 UTC
Sage Expense Management - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 14, 15:02 UTC
Identified - We have identified an issue preventing customers from using the expense creation via email forward functionality when using this inbox receipts@fylehq.com. This functionality is used to upload data into the application. Affected customers are receiving the error message: "Inbox has reached the limit." All other functionalities are performing as expected.
We are working on a fix.
Sep 14, 14:24 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 14:03 UTC
Sage Intacct - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 14:45 UTC
Monitoring - A fix has been implemented, and we are closely monitoring the service.
Sep 13, 19:50 UTC
Identified - We have identified the cause of the issue and we are working on a fix. Thank you for your understanding as we work to resolve this issue.
Sep 11, 22:14 UTC
Update - We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Sep 10, 23:56 UTC
Update - Thank you for your understanding as we work to resolve this issue.
Sep 10, 17:51 UTC
Investigating - We have received reports that a small subset of customers continue to experience slowness. We are investigating.
Sep 10, 15:11 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 9, 23:04 UTC
Update - We are investigating an issue causing slowness for a subset of customers in the USA and Canada. The service remains available and is performing as expected for all other customers.
Sep 9, 17:09 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 9, 16:58 UTC
Sage Online (FR) - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 07:06 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 13, 20:57 UTC
Update - We are continuing to work on a fix for this issue.
Sep 13, 20:03 UTC
Identified - We have identified an issue where customers in North America, Spain and France are prevented from accessing the service. Customers in North America are however able to access the service using the windows mode while customers in Spain can access the service using the launcher.

The products/services affected are:
Sage 100 Online SPP (FR)
Sage 100 Partner Cloud (FR)
Sage 100 Partner Cloud (NA)
Sage 200 (ES)
Sage 200 Partner Cloud (ES)

We are currently investigating.
Sep 13, 19:27 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 13, 18:57 UTC

Sep 13, 2026

Sage DPW Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:00 UTC
Scheduled - Die Sage DPW Cloud wird am Sonntag, den 13. September 2026, zwischen 07:00 Uhr MEZ und 13:00 Uhr MEZ für 6 Stunden gewartet.

Während dieses Zeitraums werden wir folgendes Update in der Sage DPW Cloud einspielen:

• Betriebssystemupdates

Ihre Sage DPW Software ist während der Wartungsarbeiten nicht verfügbar. Bitte beachten Sie daher, dass in diesem Zeitraum kein Zugriff auf Ihre Applikation möglich ist und Filetransfers (sFTP Übertragung der Zeitbuchungen, etc.) - sollten welche vorhanden sein - erst wieder ab Montag zur Verfügung stehen.

Unterbrechen Sie bitte in diesem Zeitraum Ihren Datentransfer zu unserem Rechenzentrum, um mögliche Datenverluste zu vermeiden. Beenden Sie auch alle Applikationen (V8P, Excel, etc.) und melden Sie sich vom Rechenzentrum ab.

Mit freundlichen Grüßen,
Das Sage-Team
--------------------------------------------------------------------------------
Sage DPW Cloud will be undergoing maintenance on Sunday, September 13th, 2026, for 6 hours between 07:00 CET and 13:00 CET.

We will be installing the following update in your Sage DPW Cloud environment:

• Operating System Updates

Please note that your Sage DPW application will be unavailable during the maintenance window. Access to the application will not be possible during this period. In addition, file transfers (for example, sFTP transfers of time booking data) will not be processed and will only become available again from Monday.

To avoid potential data loss, please suspend any data transfers to our data center during the maintenance window. We also ask that you close all applications (V8P, Excel, etc.) and log off from the data center before the maintenance begins.

Thank you for your understanding.
The Sage Team.
Sep 12, 11:45 UTC
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