Sage Status

Le Portail Public de Facturation (PPF), FYI

Identified - Le Portail Public de Facturation (PPF) du gouvernement connaît actuellement une demande exceptionnellement élevée, ce qui entraîne des temps de réponse plus lents que la normale. Par conséquent, les clients pourraient constater certains retards dans le traitement ainsi que dans la livraison des documents pendant cette période.

Il s’agit d’un problème affectant une plateforme externe et non d’un problème lié aux services ou à l’infrastructure de Sage.

L’équipe d’assistance du PPF a confirmé qu’elle travaille activement au rétablissement des niveaux de service habituels dans les meilleurs délais.

-------------------------------------

The Government's Public Invoicing Portal (PPF) is currently experiencing exceptionally high demand, resulting in slower than normal response times. As a result, customers may experience delays in document processing and delivery during this period.

This issue is affecting an external platform and is not related to Sage services or infrastructure.

The PPF support team has confirmed that they are actively working to restore normal service levels as quickly as possible.
Sep 11, 2026 - 14:45 UTC

Sage Intacct - Degraded Performance

Identified - We have identified the cause of the issue and we are working on a fix. Thank you for your understanding as we work to resolve this issue.
Sep 11, 2026 - 22:14 UTC

Update - We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Sep 10, 2026 - 23:56 UTC

Update - Thank you for your understanding as we work to resolve this issue.
Sep 10, 2026 - 17:51 UTC

Investigating - We have received reports that a small subset of customers continue to experience slowness. We are investigating.
Sep 10, 2026 - 15:11 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 09, 2026 - 23:04 UTC

Update - We are investigating an issue causing slowness for a subset of customers in the USA and Canada. The service remains available and is performing as expected for all other customers.
Sep 09, 2026 - 17:09 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 09, 2026 - 16:58 UTC

Scheduled Maintenance on HMRC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2026 - 16:00 UTC

Scheduled - HMRC will be undergoing important system maintenance on Friday, September 11th, 2026.

MTD ITSA will be unavailable for the below services for 92 hours, between 17:00 BST on September 11th and 13:00 BST on September 15th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Sep 11, 2026 16:00 - Sep 15, 2026 12:00 UTC

Uptime over the past 90 days. View historical uptime.

North America Operational

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Enhanced Planning Operational

GoProposal Operational

ISV Marketplace Operational

My Workforce Analyzer Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

PAYA Payment Center Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Product Tours Operational

Remote Data Access (RDA) NA Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Cloud (CA) Operational

Sage 50 Cloud (US) Operational

Sage 50 / Sage 100 US Direct Deposit Operational

Sage 100 Contractor Cloud Operational

Sage 100 Partner Cloud (NA) Operational

Sage 300 Partner Cloud (NA) Operational

SBC Accounting Bulk Data Provisioner Operational

Sage Ai AP Automation Operational

Sage Ai Assistant Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai SIT Operational

Sage Ai Suggested Response Operational

Sage AR Automation Operational

Sage BidMatrix Operational

Sage Business Cloud Accounting (NA) Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Payroll International Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management CapitalOne Operational

Sage Expense Management Mobile Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage for Accountants Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (CA) Operational

Sage HR (US) Operational

Sage ID Operational

Sage Intacct Planning Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Licensing Service (SLS) Operational

Sage Network Operational

Sage Network API Operational

Sage Network Inbox Operational

Sage Network Portal Operational

Sage One Canada (Standard) Operational

Sage One US (Standard) Operational

Sage Operations (SO) Operational

Sage Payroll Calculator Agent Operational

Sage People Operational

Sage People SFTP Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

Europe Under Maintenance

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Azuneed (FR) Operational

Banking Service Operational

Brightpearl Operational

Business Verification & Intelligence Service Operational

Cashflow (ES) Operational

Ciel Données Mobiles for Sage 50 FR Operational

Ciel.com (FR) Operational

Cloud ID Redirector Operational

Cloud Services Operational

Community Hub Operational

Companies House Service (CHS) Operational

Datahub Operational

DataFlow Service (DFS/AAPI) Operational

Developer Experience Community Operational

E-Invoicing Operational

E-invoicing France Operational

E-Invoicing Portal Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscriptions Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Employee Verification (UK) Operational

Enhanced Planning Operational

E-Reporting Operational

E-Reporting- ADP Operational

Eurowin (ES) Operational

Experts Comptables Sage FR Website Operational

Foreign Exchange Services Operational

FR-e-Reporting Operational

Futrli Operational

Generation Experts Connector Cloud (FR) Operational

GoProposal Operational

HR Data Service (DE) Operational

ID Lookup Operational

ISV Marketplace Operational

Making Tax Digital (MTD) Under Maintenance

MTD ITSA Under Maintenance

My Sage Operational

Natwest Earth Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Online Help Center (FR) Operational

Panel Sage Licensing (ES) Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Pension Data Exchange (UKI) Operational

PricerSSC Operational

Product Tours Operational

Remote Data Access (RDA) UKI Operational

SaaS Online Banking (ES) Operational

Sage.be Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Accounts Operational

Sage 50 Cloud (DE) Operational

Sage 50 Cloud (ES) Operational

Sage 50 Cloud (FR) Operational

Sage 50 Cloud (PT) Operational

Sage 50 Cloud Trial (ES) Operational

Sage 50 Cloud (UK) Operational

Sage 50 Micropay - UKI Operational

Sage 50 Payroll Operational

Sage 50 Payroll Cloud Operational

Sage 50 UK DDM – GoCardless Operational

Sage50c - Sage Intelligence Operational

Sage 100 Partner Cloud (FR) Operational

Sage 200 (ES) Operational

Sage 200 Office365 Operational

Sage 200 Partner Cloud (ES) Operational

Sage 200 Portal del Empleado (ES) Operational

Sage 200 Professional SPC (UKI) Operational

Sage 200 Standard (UKI) Operational

Sage Accountants Production (SAP) Operational

Sage ACS Operational

Sage Active Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai Report Recommender Operational

Sage Ai Transaction Categorisation Operational

Sage AR Automation Operational

Sage Balances (ES) Operational

Sage Bewerber Online (DE) Operational

Sage BOB Operational

Sage Boutique Partenaires (FR) Operational

Sage Business Cloud Accounting (UKI) Under Maintenance

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Bureau (FR) Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Lohnabrechnung (DE) Operational

Sage Business Cloud Paie (FR) Operational

Sage Business Cloud Payroll Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Wage Verification Operational

Sage Business Docs Operational

Sage Business Reporting Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Connect Outlook Add-In Operational

Sage Connector Distribution Service Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage Corporation Tax Operational

Sage Customer Services Operational

Sage Customers Services UKI Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage CV Reader (DE) Operational

Sage Despachos (ES) Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage DPW Cloud Operational

Sage Earth Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage EDI (FR) Operational

Sage EDI EC (FR) Operational

Sage EDI PME (FR) Operational

Sage ERP (DE) Operational

Sage eFactura ContaPlus (ES) Operational

Sage efacture (FR) Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Final Accounts Online Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage Flux Bancaires Operational

Sage for Accountants Operational

Sage FRP 1000 (FR) Operational

Sage FRP 1000 Partner Cloud (FR) Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (DE) Operational

Sage HR (FR) Operational

Sage HR (IE) Operational

Sage HR (UK) Operational

Sage HRP (UKI) HR Payroll UKI Operational

Sage HR Online Service (DE) Operational

SageID Redirector for FRP Operational

Sage ID Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Intacct Planning Operational

Sage L1000 (FR) Operational

Sage Learning Services Spain Operational

Sage Licensing (ES) Operational

Sage Licensing Service (SLS) Operational

Sage Linkup (FR) Operational

Sage Mobile (DE) Operational

Sage Network Operational

Sage Network API Operational

Sage Connect Outlook Add-In Operational

Sage Network Inbox Operational

Sage Network Link Operational

Sage Network Portal Operational

Sage One Portugal Operational

Sage Online (FR) Operational

Sage Operations (SO) Operational

Sage PA Operational

Sage Panel AddOns Operational

Sage Partner Edition Operational

Sage Payments (UKI) Operational

Sage Payroll Operational

Sage Payroll DE Operational

Sage People Operational

Sage People SFTP Operational

Sage Personal Tax Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage RTX (EU) Operational

Sage SaaS Accountants (ES) Operational

Sage Sales Management Operational

Sage Service Token (ES) Operational

Sage SFD Operational

Sage Smartcool (ES) Operational

Sage Software Auto Update Service Operational

Sage Sole Trader Operational

Sage Soluciones Conectadas (ES) Operational

Sage Soluciones Conectadas API (ES) Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Token Service Operational

Sage Tu-Efideliza Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Hosted (FR) Operational

Sage X3 Online Help Operational

Sage XRT Advanced Operational

Sage XRT Business Exchange Operational

Sage XRT Treasury Operational

Sage XRT Treasury (FR) Operational

Sage ZW Mobile (DE) Operational

SBC Accounting API Operational

SBC Accounting Bulk Data Provisioner Operational

SBC UI Operational

SIREN/SIRET Operational

SMB Tracker Bot Operational

Store Sage FR Website Operational

Subscription Services Operational

Tax Service Under Maintenance

Webchat Functionality Operational

X3 - SEI Reporting Operational

Asia Pacific Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Data Hub AU Operational

Developer Experience Community Operational

Embedded Services Operational

Enhanced Planning Operational

Futrli Operational

GoProposal Operational

ID Lookup Operational

ISV Marketplace Operational

Messaging Service Operational

Micropay SFTP for Payflow (AU) Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage AR Automation Operational

Sage Business Cloud Digital Network Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage Employee Service Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Global KnowledgeBase Operational

Sage HandiSoft Client Portal Operational

Sage HandiSoft Connect Operational

Sage HandiSoft Final Accounts AU Operational

Sage HandiSoft Online Operational

Sage HandiTax Cloud Operational

Sage HR Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Payroll Online MicrOpay Operational

Sage Payroll Online ESP Operational

Sage Payroll Online Web API Operational

Sage Payroll Online ConnX Operational

Sage Payroll Online WageEasy Operational

Sage Payroll Online Express Super Operational

Sage Payroll Online Yellowfin Operational

Sage People Operational

Sage People Pay Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage TimeSlips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

South America Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Fox NET Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Plataforma Sage Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Business Cloud Digital Network Operational

Sage CRM Community Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Gestão Contábil Operational

Sage HR Operational

Sage ID Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage People Operational

Sage People SFTP Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Webchat Functionality Operational

Middle East and Africa Operational

Authentication Service Operational

AutoEntry Operational

Automatic Updates Operational

Banking Service Operational

Brightpearl Operational

Channel Business Partner Application Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

DDS Payroll insights tool Sage 300 ZA Operational

Developer Experience Community Operational

Embedded Services Operational

Evolution: Sync Dash (ZA) Operational

GoProposal Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 300 Connected Services Operational

Sage 300 People Managed Services Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Accounting ZA Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Payroll Professional Operational

Sage Business Cloud Payroll South Africa Operational

Sage Business Cloud Intelligence Reporting Operational

Sage Business Cloud Self Service Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connected Services Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Evolution International Operational

Sage Evolution SDK (ZA) Operational

Sage Global KnowledgeBase Operational

Sage HR Operational

Sage HR (ZA) Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligence Service (ZA) Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Outsourcing Operational

Sage Payroll Advanced (ZA) Operational

Sage People Operational

Sage People Payroll Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Provisioning Portal (SEOS) Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SageZA Hosting Service Operational

SBC Accounting ZA Training Operational

SMB Tracker Bot Operational

South Africa Online Tax Calculator Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

Cloud Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sage DPW Cloud - Scheduled Maintenance Sep `13`, `2026` `06:00`-`12:00` UTC

Die Sage DPW Cloud wird am Sonntag, den 13. September 2026, zwischen 07:00 Uhr MEZ und 13:00 Uhr MEZ für 6 Stunden gewartet.

Während dieses Zeitraums werden wir folgendes Update in der Sage DPW Cloud einspielen:

• Betriebssystemupdates

Ihre Sage DPW Software ist während der Wartungsarbeiten nicht verfügbar. Bitte beachten Sie daher, dass in diesem Zeitraum kein Zugriff auf Ihre Applikation möglich ist und Filetransfers (sFTP Übertragung der Zeitbuchungen, etc.) - sollten welche vorhanden sein - erst wieder ab Montag zur Verfügung stehen.

Unterbrechen Sie bitte in diesem Zeitraum Ihren Datentransfer zu unserem Rechenzentrum, um mögliche Datenverluste zu vermeiden. Beenden Sie auch alle Applikationen (V8P, Excel, etc.) und melden Sie sich vom Rechenzentrum ab.

Mit freundlichen Grüßen,
Das Sage-Team
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Sage DPW Cloud will be undergoing maintenance on Sunday, September 13th, 2026, for 6 hours between 07:00 CET and 13:00 CET.

We will be installing the following update in your Sage DPW Cloud environment:

• Operating System Updates

Please note that your Sage DPW application will be unavailable during the maintenance window. Access to the application will not be possible during this period. In addition, file transfers (for example, sFTP transfers of time booking data) will not be processed and will only become available again from Monday.

To avoid potential data loss, please suspend any data transfers to our data center during the maintenance window. We also ask that you close all applications (V8P, Excel, etc.) and log off from the data center before the maintenance begins.

Thank you for your understanding.
The Sage Team.
Posted on Sep 12, 2026 - 11:45 UTC

Sage TimeSlips Anywhere - Scheduled Maintenance Sep `16`, `2026` `01:00`-`01:15` UTC

Sage TimeSlips Anywhere will undergo maintenance on Wednesday September 16th, 2026 for 15 minutes, between 21:00 EDT and 21:15 EDT. (11:00 AEDT and 11:15 AEDT on September 17th). (02:00 BST and 02:15 BST on September 17th).

The service may be unavailable during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.

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Sage TimeSlips Anywhere fera l'objet d'une maintenance système importante le mercredi 16 Sept, 2026, pendant 15minutes, entre 21:00 EDT et 21:15 EDT

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Posted on Sep 11, 2026 - 19:46 UTC

Sage People SFTP - Scheduled Maintenance Oct `7`, `2026` `17:00`-`21:00` UTC

Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT).

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

----------------------------------------------------

Sage People SFTP fera l'objet d'une maintenance système le mercredi 7 Octobre 2026, pendant 4 heures, entre 13:00 EDT et 17:00 EDT.

Le service ne sera pas disponible pendant cette période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Posted on Sep 11, 2026 - 14:33 UTC

Past Incidents

Sep `13`, `2026`

No incidents reported today.

Sep `12`, `2026`

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 12, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:30 UTC

Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 12th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 9, 18:39 UTC

Sep `11`, `2026`

Sage Connect - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 11, 14:06 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Customers who continue to experience issues should close and reopen their browser before logging in again.
Sep 11, 09:49 UTC

Update - We have identified an issue preventing some customers in France and North America from accessing the Collaboration Portal. Affected customers are presented with an "Unable to load the page" error message.

The products/services affected are:
Sage 50
Sage 100
Sage X3
Sage FRP 1000 (FR)
Batigest
Sage Business Cloud Bureau

We are currently investigating the issue. As a workaround, affected customers can clear their browser cache and cookies to restore connectivity.
Sep 11, 08:42 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 11, 08:18 UTC

Sep `10`, `2026`

Sage 200 (ES) & Sage Despachos (ES) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 10, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 UTC

Scheduled - Sage 200 (ES) y Sage Despachos (ES) se someterán a tareas de mantenimiento esta noche, jueves 10 de septiembre de 2026, durante 30 minutos, entre las 19:00 CEST y las 19:30 CEST.

Tenga en cuenta que, si utiliza el método de acceso mediante launcher para Sage 200 (ES), Sage Despachos (ES) o Sage Partner Cloud (ES), la sesión se reconectará automáticamente en aproximadamente 5 segundos. Si utiliza el método Sparkview, no se verá afectado.

Pedimos disculpas por las molestias que esto pueda ocasionar.

Gracias.

El equipo de Sage

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Sage 200 (ES) & Sage Despachos (ES) will be undergoing system maintenance tonight, Thursday, September 10th, 2026, for 30 minutes between 19:00 CEST and 19:30 CEST.

Please be aware that if you are using the launcher method of accessing Sage 200 (ES), Sage Despachos (ES), or Sage Partner Cloud (ES), the session will automatically reconnect in about 5 seconds. If you are using the Sparkview method, you won't be impacted.

We apologise for any inconvenience this may cause.

Thank you.

The Sage Team
Sep 10, 14:17 UTC

E-invoicing France - invoicing France

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 10, 14:33 UTC

Update - Nous avons identifié un incident affectant les notifications de facturation électronique. Par conséquent, certains clients peuvent rencontrer des retards dans le traitement des factures électroniques entrantes, les mises à jour de statut des factures et le traitement des soumissions d’e-reporting.

Nous enquêtons actuellement sur cet incident.

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We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions.
We are currently investigating the issue.
Sep 10, 11:03 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 10, 10:40 UTC

Brightpearl - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 10, 14:13 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 8, 16:15 UTC

Update - We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.
Sep 8, 15:30 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 8, 15:16 UTC

E-invoicing France - Degraded Performance

Resolved - Les deux problèmes (retards dans les mises à jour du statut du cycle de vie et flux d'intégration à la facturation électronique) ont été résolus.
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Both issues (Delays in lifecycle status updates and e-Invoicing Onboarding workflow) have been resolved.
Sep 10, 13:14 UTC

Monitoring - Retards dans les mises à jour des statuts du cycle de vie:
Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (e‑Invoicing) a été résolu.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
The issue affecting the e‑Invoicing onboarding workflow has been resolved.
Sep 9, 16:05 UTC

Update - Retards dans les mises à jour des statuts du cycle de vie:
Nous avons identifié une cause supplémentaire et distincte du problème au cours de la période de surveillance et nous travaillons à sa résolution.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (E‑Invoicing) a été résolu.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
We have identified an additional and separate cause of the issue during the monitoring period and we are working on a fix.

E-Invoicing Onboarding workflow:
The issue affecting the E‑Invoicing onboarding workflow has been resolved.
Sep 8, 15:30 UTC

Identified - Retards dans les mises à jour des statuts du cycle de vie:
Le problème à l’origine des retards dans les mises à jour des statuts du cycle de vie des factures a été résolu et le service fonctionne désormais comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller étroitement le service.

Workflow d’intégration à la facturation électronique:
Nous avons identifié un incident affectant le processus d’intégration à la facturation électronique. Les entreprises sont créées avec succès, mais les points de terminaison (endpoints) associés ne sont pas générés.
Nous poursuivons nos investigations et les actions correctives afin de résoudre cet incident affectant le processus d’intégration à la facturation électronique. Bien que certaines demandes d’intégration restent impactées, la majorité d’entre elles sont traitées avec succès.
Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre ce problème.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
The issue with invoices that were experiencing delays in lifecycle status updates has been mitigated and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created. We are continuing to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully. We appreciate your patience as we work to resolve this issue.
Sep 7, 09:12 UTC

Update - Le service fonctionne comme prévu. Notre priorité est d’éviter toute récurrence de cet incident, tout en assurant une surveillance étroite du service.

--------------------------------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 4, 16:10 UTC

Monitoring - Le service a été rétabli. E-invoicing France fonctionne normalement. Nous surveillons de près le service afin d'éviter toute récidive.
--------------------------------------------------------
The service is restored and E-invoicing France is performing as expected. We are closely monitoring the service to avoid a reoccurrence.
Sep 4, 11:13 UTC

Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
---------------------------------------------------------------------
We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 4, 10:04 UTC

Identified - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
---------------------------------------------------------------------
We have identified the cause of the issue and we are working on a fix.
Sep 2, 13:01 UTC

Update - Nous continuons d'enquêter sur la cause du problème.
---------------------------------------------------------------------
We are continuing to investigate the cause of the issue.
Sep 2, 10:00 UTC

Update - Nous avons identifié que les factures soumises par les clients en France ne sont pas livrées avec succès.

La liste des produits concernés par ce problème est la suivante :

-Sage Active
-Sage For Accountants
-Sage Connect
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

---------------------------------------------------------------------

We have identified that the invoices submitted by customers in France are failing to deliver.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 2, 01:14 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 2, 00:40 UTC

Sage Construction Management - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 10, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:00 UTC

Scheduled - Sage Construction Management will be undergoing maintenance on Thursday, 10 September 2026, for 7 hours, between 08:30 IST and 15:30 IST (04:00 BST and 11:00 BST, 23:30 EDT on 9 September and 06:30 EDT on 10 September, 13:00 AEST and 20:00 AEST, 20:30 PDT on 9 September and 03:30 PDT on 10 September).

The service may be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

----------------------------------------------------------------

Sage Construction Management fera l'objet d'une maintenance système le Jeudi 10 Septembre 2026, pendant 7 heures, entre 08h30 IST et 15h30 IST (de 04h00 à 11h00 BST, de 23h30 EDT le 9 septembre à 06h30 EDT le 10 septembre, de 13h00 à 20h00 AEST, et de 20h30 PDT le 9 septembre à 03h30 PDT le 10 septembre).

Le service peut être indisponible pendant cette période prévue.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 2, 15:00 UTC

Sep `9`, `2026`

Sage Business Cloud Self Service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 UTC

Scheduled - Sage Business Cloud Self Service will be undergoing maintenance on Wednesday, September 9th, 2026, for 1 hour, between 20:00 SAST and 21:00 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 9, 15:42 UTC

Sage Business Cloud Accounting ZA - Operational

Resolved - We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the service is performing as expected.
Sep 9, 11:38 UTC

Sep `8`, `2026`

Sep `7`, `2026`

E-invoicing France - Degraded Performance

Resolved - This incident has been resolved.
Sep 7, 09:13 UTC

Identified - Nous continuons à travailler avec le fournisseur tiers afin d'investiguer et d'atténuer le problème affectant le processus d'intégration de la facturation électronique (E-Invoicing). Bien que certaines demandes d'intégration restent affectées, la majorité des demandes sont traitées avec succès.

L'enquête est toujours en cours.

------------------------------------------------------------------

We are continuing to work with the third party provider to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully.
The investigation remains ongoing.
Sep 5, 14:41 UTC

Update - Nous avons identifié un incident affectant le processus d'intégration de la facturation électronique (E-Invoicing). Les entreprises sont créées avec succès, cependant les points de terminaison associés ne sont pas créés.

La liste des produits affectés par cet incident est :
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

--------------------------------------------------------------

We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 5, 02:50 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 5, 02:02 UTC

Sep `6`, `2026`

Sage Intacct - Partial Outage

Resolved - We identified an issue in the USA that prevented a subset of customers from accessing the service.

The issue has now been resolved and the service is available and performing as expected.
Sep 6, 00:54 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 6, 00:29 UTC

Sep `5`, `2026`

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 5, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 02:30 UTC

Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 5th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 1, 14:47 UTC

Sep `4`, `2026`

Sage Expense Management - Degraded Performance

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 4, 15:50 UTC

Update - Processing of the remaining settlement backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
Sep 1, 15:55 UTC

Update - We are continuing to process the remaining backlog and have made significant progress. Thank you for your patience as we work to resolve this issue.
Aug 25, 16:07 UTC

Update - Significant progress in clearing the settlement backlog has been made. Processing of the remaining backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
Aug 24, 07:32 UTC

Update - Settlements are now processing successfully. Processing of the remaining backlog is ongoing. Thank you for your patience and understanding as we work to resolve this issue.
Aug 20, 16:00 UTC

Identified - We have identified that customers in North America are experiencing delays in receiving transaction settlements from Visa. All other product functionality is working as expected. We are currently investigating.
Aug 19, 09:51 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 19, 09:29 UTC

Notifications Service - Partial Outage

Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.
------------------------------------------------------------------------------
The issue is resolved and the service continues to perform as expected.
Sep 4, 10:59 UTC

Update - Le service continue de fonctionner comme prévu. Nous avons prolongé la période de surveillance afin de suivre de près le service et d'éviter toute récidive.
-----------------------------------------------------------
The service continues to operate as expected. We have extended the monitoring period to closely monitor the service to avoid a reoccurrence.
Sep 3, 15:06 UTC

Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter toute récidive, et nous surveillons donc de près le service.

Les produits et services concernés sont :
- Sage Business Cloud Payroll
- Payments Out Service
- Sage ACS
- Sage Accès PA (SAPA)
- Sage SFD

-----------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

The impacted product/services include:
- Sage Business Cloud Payroll
- Payments Out Service
- Sage ACS
- Sage Accès PA (SAPA)
- Sage SFD
Sep 3, 11:40 UTC

Sep `3`, `2026`

Sage.com Websites - Degraded Performance

Resolved - An issue was identified where www.sage.com website was not reachable when manually connecting to it using https://sage.com. The redirect to www.sage.com was not working. The issue is resolved and the service is available and performing as expected.
Sep 3, 10:40 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 3, 10:04 UTC

HMRC - MTD - Operational

Resolved - This issue is resolved. All services continue to perform as expected.
Sep 3, 08:41 UTC

Monitoring - Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
Sep 2, 21:29 UTC

Identified - We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct

Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 2, 14:22 UTC

Sep `2`, `2026`

Sage Business Cloud Payroll South Africa - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 2, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:30 UTC

Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours, on September 2nd, 2026, between 19:30 SAST and 21:30 SAST.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 1, 14:50 UTC

Sage ERP (DE) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 2, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:00 UTC

Scheduled - Sage ERP (DE) wird am, Mittwoch, 02. September, 2026, für 2 Std. zwischen 19:00 MSZ und 21:00 MSZ, gewartet.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
------------------------------------------------------------------------
Sage ERP (DE) will be undergoing maintenance on Wednesday, September 2nd, 2026, for 2 hours, between 19:00 CET and 21:00 CET.

During this period, the service will be unavailable.

We apologize for any inconvenience this may cause.

Thank you.
The Sage Team
Sep 2, 12:21 UTC

Sage Active - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 2, 12:01 UTC

Update - We have implemented a fix to improve the processing of onboarding requests. Work is ongoing to ensure all incoming requests are processed successfully.
Sep 1, 16:09 UTC

Identified - We have identified an issue causing delays in the provisioning of new Sage Active customers in France.
All other product functionality is working as expected.

We are currently investigating.
Sep 1, 12:05 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 11:41 UTC

Sep `1`, `2026`

Sage Expense Management - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 1, 18:29 UTC

Identified - We have identified an issue preventing North American customers from receiving SMS messages. We are currently investigating.
Sep 1, 17:28 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 17:08 UTC

Sage Identity Service - Degraded Performance

Resolved - We identified that earlier today there was an issue preventing global customers from logging into all services and products.
The issue is now resolved and the service is available and performing as expected.
Sep 1, 16:13 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 15:51 UTC

Sage Network - Degraded Performance

Resolved - The service is available and performing as expected. This was a proactive alert to prevent customer impact.
Sep 1, 15:56 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 10:05 UTC

Sage Identity Service - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 1, 15:00 UTC

Update - We have identified an issue affecting a small subset of customers in the UK who are experiencing intermittent login issues when attempting to log in to various applications. While some customers are eventually able to log in successfully, others continue to experience login challenges.

Some of the products potentially impacted/affected:
SBC Accounting UKI
SBC Payroll UKI
Sage 50 Payroll
Sage 50 Accounts
Sage 200

We are currently investigating.
Sep 1, 12:19 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 11:41 UTC

Aug `31`, `2026`

SBC Payroll South Africa (ZA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 31, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 17:30 UTC

Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours, on Monday, August 31st, 2026, between 19:30 SAST and 21:30 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Aug 26, 15:01 UTC

Sage Network - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Aug 31, 17:06 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 31, 16:01 UTC

Identified - We have identified an intermittent issue that may prevent customers from viewing their data.
We are currently working on a fix.
The product/service affected is:
• Sage Connect
• Sage 50 CA
• Sage 100 US
• Sage 100 Partner Cloud (NA)
• Sage Intacct US
• Sage 200 Professional SPC (UKI)
• Sage 200 Standard (UKI)
• Sage 50 UKI
• Sage 100 Partner Cloud (FR)
• Sage Online (FR)
• Sage FRP 1000 (FR)
• Sage FRP 1000 Partner Cloud (FR)
• Sage 50 FR
• Sage X3 FR
• Online Help Center (FR)
• Sage X3 Hosted (FR)
• Sage 50 ES
Aug 31, 14:38 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 31, 14:20 UTC

E-invoicing France - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 31, 12:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 10:57 UTC

Scheduled - Fin du pilote – Opération technique de bascule (cutover)
Une opération de bascule est programmée par l’Administration fiscale française du vendredi 28 août à 12h00 CEST au lundi 31 août à 14h00 CEST.

- Pendant la période de bascule :
Les flux pourront toujours être transmis au PPF, mais leur traitement sera suspendu pendant l’opération. Dans la mesure du possible, il est recommandé aux PA d’éviter de transmettre des flux durant cette période.

- À l’issue de l’opération de bascule :
Les flux transmis pendant la période de bascule seront traités dès la reprise du service (à partir de 14h00 CEST). Les retours de traitement / accusés de réception associés seront générés conformément aux procédures habituelles, notamment les messages CFE et CDV.

Nota Bene : Si des flux sont transmis pendant cette période, ils seront considérés comme faisant partie du pilote et ne seront donc pas traités par l’administration fiscale.

PPF – Portail Public de Facturation
PA – Plateforme Agréée
CFE / CDV – Types de messages d’accusé de réception liés au cycle de vie des flux (CDV = cycle de vie / statut du traitement).

---------------------------------------------------------------------------------

End of Pilot – Technical Cutover Operation
A cutover operation is scheduled by the French Tax Authorities from Friday 28th August at 10:00 UTC to Monday 31st August at 12:00 UTC.

- During the cutover period:
Flows may still be transmitted to the PPF, but their processing will be suspended during the operation. As far as possible, it is recommended that PAs avoid transmitting flows during this period.

- Following the cutover operation:
Flows transmitted during the cutover period will be processed once the service resumes (from 14:00 CEST onwards)
The associated returns/acknowledgements will be produced according to the usual procedures, in particular the CFE and CDV

Nota Bene: If any flows are transmitted during the period, they will be treated as part of the pilot and therefore not processed by the tax authority.

PPF – Portail Public de Facturation (the Public Invoicing Portal)
PA – Plateforme Agréée (Accredited/Approved Platform)
CFE / CDV – lifecycle acknowledgement message types (CDV = cycle de vie / lifecycle status).
Aug 28, 10:56 UTC

Aug `30`, `2026`

Sage Provisioning Portal (SEOS) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 30, 17:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:00 UTC

Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday August 30th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 50 Cloud (FR)
- Sage 50 Cloud (UK)
- Sage 50 Cloud (CA)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Agosto 30, 2036 durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Août 30, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 50 Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, August 30, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Aug 21, 09:18 UTC

Sage 200 (ES) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 30, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 09:21 UTC

Scheduled - Sage 200 (ES) & Sage Despachos (ES) estarán en mantenimiento el domingo 30 de agosto de 2026, de 17:30 a 19:00 (CET), con una duración prevista de 1 hora y 30 minutos.

No se podrá acceder a los siguientes servicios durante unos minutos en la ventana de cambio:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

----------------------------------------------------------------------------------

Sage 200 (ES) & Sage Despachos (ES) will be undergoing system maintenance on Sunday, August 30th, 2026, for 1 hour and 30 minutes between 17:30 CET and 19:00 CET.

Access to the below services will be unavailable during this maintenance period:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Aug 27, 09:10 UTC

Sage Online (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 30, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:30 UTC

Scheduled - Sage Online (FR) feront l'objet d'une maintenance système importante le Dimanche 30 août, 2026, pendant 1 heure entre 17:30 CET et 18:30 CET.

Veuillez noter que vous ne pourrez pas accéder aux services pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

--------------------------------------------------------------

Sage Online (FR) will undergo maintenance on Sunday, August 30th, 2026 for 1 hour between 17:30 CET to 18:30 CET.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.
Aug 27, 09:08 UTC

Sage Provisioning Portal (SEOS) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 30, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 05:00 UTC

Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday August 30th, 2026, for 4 hours, between 06:00 BST and 10:00 BST. (01:00 EDT and 05:00 EDT). (07:00 SAST and 11:00 SAST).

The following products will not be able to provision new sites or install add-ons during this time:

- Sage 50 Cloud (US)
- Sage 50 Cloud (UK)
- Sage 100 Contractor Cloud (US)
- Sage 50 Cloud (CA)
- Sage Fixed Assets Cloud (US)

All other Sage Provisioning Portal products will not be impacted during this window.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Aug 28, 11:17 UTC

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Aug 30, 06:50 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 30, 06:28 UTC

Related

Scheduled Maintenance

Sage DPW Cloud - Scheduled Maintenance Sep 13, 2026 06:00-12:00 UTC

Sage TimeSlips Anywhere - Scheduled Maintenance Sep 16, 2026 01:00-01:15 UTC

Sage People SFTP - Scheduled Maintenance Oct 7, 2026 17:00-21:00 UTC

Past Incidents

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

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