Banking Service - Partial Outage
Update - Third-party provider GoCardless continues to work on a fix for the issue.
Oct 07, 2026 - 15:57 UTC
Update - We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.
Sep 22, 2026 - 15:39 UTC
Identified - We have identified an issue affecting customers in the USA, Canada, Ireland, and the UK. Customers with accounts at The Co-operative Bank who use the products listed below are unable to receive bank feeds. The service continues to perform as expected for customers using other banking providers.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sage 50 CA
Sep 21, 2026 - 14:34 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 2026 - 14:01 UTC
Uptime over the past 90 days. View historical uptime.
North America Partial Outage
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Partial Outage
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Enhanced Planning Operational
GoProposal Operational
ISV Marketplace Operational
My Workforce Analyzer Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
PAYA Payment Center Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Product Tours Operational
Providers Connection Operational
Remote Data Access (RDA) NA Operational
Sage.com Websites Operational
Sage 50 Partial Outage
Sage 50 Cloud (CA) Operational
Sage 50 Cloud (US) Operational
Sage 50 / Sage 100 US Direct Deposit Operational
Sage 100 Contractor Cloud Operational
Sage 100 Partner Cloud (NA) Operational
Sage 300 Partner Cloud (NA) Operational
SBC Accounting Bulk Data Provisioner Operational
Sage Ai AP Automation Operational
Sage Ai Assistant Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai SIT Operational
Sage Ai Suggested Response Operational
Sage AR Automation Operational
Sage BidMatrix Operational
Sage Business Cloud Accounting (NA) Partial Outage
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Payroll International Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management CapitalOne Operational
Sage Expense Management Mobile Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage for Accountants Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (CA) Operational
Sage HR (US) Operational
Sage ID Operational
Sage Intacct Planning Operational
Sage Intacct Partial Outage
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Licensing Service (SLS) Operational
Sage Migration Assistant Operational
Sage Network Operational
Sage Network API Operational
Sage Network Inbox Operational
Sage Network Portal Operational
Sage One Canada (Standard) Operational
Sage One US (Standard) Operational
Sage Operations (SO) Operational
Sage Payroll Calculator Agent Operational
Sage People Operational
Sage People SFTP Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Europe Partial Outage
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Azuneed (FR) Operational
Banking Service Partial Outage
Brightpearl Operational
Business Verification & Intelligence Service Operational
Cashflow (ES) Operational
Ciel Données Mobiles for Sage 50 FR Operational
Ciel.com (FR) Operational
Cloud ID Redirector Operational
Cloud Services Operational
Community Hub Operational
Companies House Service (CHS) Operational
Datahub Operational
DataFlow Service (DFS/AAPI) Operational
Developer Experience Community Operational
E-Invoicing Operational
E-invoicing France Operational
E-Invoicing Portal Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscriptions Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Employee Verification (UK) Operational
Enhanced Planning Operational
E-Reporting Operational
E-Reporting- ADP Operational
Eurowin (ES) Operational
Experts Comptables Sage FR Website Operational
Foreign Exchange Services Operational
FR-e-Reporting Operational
Futrli Operational
Generation Experts Connector Cloud (FR) Operational
GoProposal Operational
HR Data Service (DE) Operational
ID Lookup Operational
ISV Marketplace Operational
Making Tax Digital (MTD) Operational
MTD ITSA Operational
My Sage Operational
Natwest Earth Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Online Help Center (FR) Operational
Panel Sage Licensing (ES) Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Pension Data Exchange (UKI) Operational
PricerSSC Operational
Product Tours Operational
Remote Data Access (RDA) UKI Operational
SaaS Online Banking (ES) Operational
Sage.be Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Accounts Partial Outage
Sage 50 Cloud (DE) Operational
Sage 50 Cloud (ES) Operational
Sage 50 Cloud (FR) Operational
Sage 50 Cloud (PT) Operational
Sage 50 Cloud Trial (ES) Operational
Sage 50 Cloud (UK) Operational
Sage 50 Micropay - UKI Operational
Sage 50 Payroll Operational
Sage 50 Payroll Cloud Operational
Sage 50 UK DDM – GoCardless Operational
Sage50c - Sage Intelligence Operational
Sage 100 Partner Cloud (FR) Operational
Sage 200 (ES) Operational
Sage 200 Office365 Operational
Sage 200 Partner Cloud (ES) Operational
Sage 200 Portal del Empleado (ES) Operational
Sage 200 Professional SPC (UKI) Operational
Sage 200 Standard (UKI) Operational
Sage Accountants Production (SAP) Operational
Sage ACS Operational
Sage Active Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai Report Recommender Operational
Sage Ai Transaction Categorisation Operational
Sage AR Automation Operational
Sage Balances (ES) Operational
Sage Bewerber Online (DE) Operational
Sage BOB Operational
Sage Boutique Partenaires (FR) Operational
Sage Business Cloud Accounting (UKI) Partial Outage
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Bureau (FR) Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Lohnabrechnung (DE) Operational
Sage Business Cloud Paie (FR) Operational
Sage Business Cloud Payroll Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Wage Verification Operational
Sage Business Docs Operational
Sage Business Reporting Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Connect Outlook Add-In Operational
Sage Connector Distribution Service Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage Corporation Tax Operational
Sage Customer Services Operational
Sage Customers Services UKI Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage CV Reader (DE) Operational
Sage Despachos (ES) Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage DPW Cloud Operational
Sage Earth Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage EDI (FR) Operational
Sage EDI EC (FR) Operational
Sage EDI PME (FR) Operational
Sage ERP (DE) Operational
Sage eFactura ContaPlus (ES) Operational
Sage efacture (FR) Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Final Accounts Online Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage Flux Bancaires Operational
Sage for Accountants Operational
Sage FRP 1000 (FR) Operational
Sage FRP 1000 Partner Cloud (FR) Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (DE) Operational
Sage HR (FR) Operational
Sage HR (IE) Operational
Sage HR (UK) Operational
Sage HRP (UKI) HR Payroll UKI Operational
Sage HR Online Service (DE) Operational
SageID Redirector for FRP Operational
Sage ID Operational
Sage Intacct Partial Outage
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Intacct Planning Operational
Sage L1000 (FR) Operational
Sage Learning Services Spain Operational
Sage Licensing (ES) Operational
Sage Licensing Service (SLS) Operational
Sage Linkup (FR) Operational
Sage Migration Assistant Operational
Sage Mobile (DE) Operational
Sage Network Operational
Sage Network API Operational
Sage Connect Outlook Add-In Operational
Sage Network Inbox Operational
Sage Network Link Operational
Sage Network Portal Operational
Sage One Portugal Operational
Sage Online (FR) Operational
Sage Operations (SO) Operational
Sage PA Operational
Sage Panel AddOns Operational
Sage Partner Edition Operational
Sage Payments (UKI) Operational
Sage Payroll Operational
Sage Payroll DE Operational
Sage People Operational
Sage People SFTP Operational
Sage Personal Tax Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage RTX (EU) Operational
Sage SaaS Accountants (ES) Operational
Sage Sales Management Operational
Sage Service Token (ES) Operational
Sage SFD Operational
Sage Smartcool (ES) Operational
Sage Software Auto Update Service Operational
Sage Sole Trader Partial Outage
Sage Soluciones Conectadas (ES) Operational
Sage Soluciones Conectadas API (ES) Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Token Service Operational
Sage Tu-Efideliza Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Hosted (FR) Operational
Sage X3 Online Help Operational
Sage XRT Advanced Operational
Sage XRT Business Exchange Operational
Sage XRT Treasury Operational
Sage XRT Treasury (FR) Operational
Sage ZW Mobile (DE) Operational
SBC Accounting API Operational
SBC Accounting Bulk Data Provisioner Operational
SBC UI Operational
SIREN/SIRET Operational
SMB Tracker Bot Operational
Store Sage FR Website Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
DATEV Operational
Asia Pacific Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Data Hub AU Operational
Developer Experience Community Operational
Embedded Services Operational
Enhanced Planning Operational
Futrli Operational
GoProposal Operational
ID Lookup Operational
ISV Marketplace Operational
Messaging Service Operational
Micropay SFTP for Payflow (AU) Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage AR Automation Operational
Sage Business Cloud Digital Network Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage Employee Service Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Global KnowledgeBase Operational
Sage HandiSoft Client Portal Operational
Sage HandiSoft Connect Operational
Sage HandiSoft Final Accounts AU Operational
Sage HandiSoft Online Operational
Sage HandiTax Cloud Operational
Sage HR Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Payroll Online MicrOpay Operational
Sage Payroll Online ESP Operational
Sage Payroll Online Web API Operational
Sage Payroll Online ConnX Operational
Sage Payroll Online WageEasy Operational
Sage Payroll Online Express Super Operational
Sage Payroll Online Yellowfin Operational
Sage People Operational
Sage People Pay Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage TimeSlips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
South America Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Fox NET Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Plataforma Sage Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Business Cloud Digital Network Operational
Sage CRM Community Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Gestão Contábil Operational
Sage HR Operational
Sage ID Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage People Operational
Sage People SFTP Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Webchat Functionality Operational
Middle East and Africa Operational
Authentication Service Operational
AutoEntry Operational
Automatic Updates Operational
Banking Service Operational
Brightpearl Operational
Channel Business Partner Application Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
DDS Payroll insights tool Sage 300 ZA Operational
Developer Experience Community Operational
Embedded Services Operational
Evolution: Sync Dash (ZA) Operational
GoProposal Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 300 Connected Services Operational
Sage 300 People Managed Services Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Accounting ZA Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Payroll Professional Operational
Sage Business Cloud Payroll South Africa Operational
Sage Business Cloud Intelligence Reporting Operational
Sage Business Cloud Self Service Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connected Services Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Evolution International Operational
Sage Evolution SDK (ZA) Operational
Sage Global KnowledgeBase Operational
Sage HR Operational
Sage HR (ZA) Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligence Service (ZA) Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Outsourcing Operational
Sage Payroll Advanced (ZA) Operational
Sage People Operational
Sage People Payroll Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Provisioning Portal (SEOS) Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SageZA Hosting Service Operational
SBC Accounting ZA Training Operational
SMB Tracker Bot Operational
South Africa Online Tax Calculator Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Sage Operations (SO) Global - Scheduled Maintenance Oct 17, 2026 03:00-06:00 UTC

Sage Operations (SO) Global will undergo maintenance on Saturday, October 17th, 2026, for 3 hours, between 04:00 BST and 07:00 BST. (05:00 SAST/CET and 08:00 SAST/CET); (13:00 AEDT and 16:00 AEDT); (October 16th 23:00 EDT and October 17th 02:00 EDT).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Operations (SO) Global sera en maintenance le Samedi 17 Octobre, 2026, pendant 3 heures, entre 05:00 CET et 08:00 CET (16 Octobre 23:00 EDT et 17 Octobre 02:00 EDT).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 17. Oktober. 2026. für 3 Stunden zwischen 05:00 MEZ und 08:00 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
Posted on Oct 06, 2026 - 18:19 UTC

Sage Linkup (FR) - Scheduled Maintenance Oct 18, 2026 10:00-17:00 UTC

Sage Linkup (FR) sera en maintenance le Dimanche 18 Octobre 2026, pendant 7 heures, entre 12:00 CET et 19:00 CET.

Le service ne sera pas disponible pendant cette période programmée.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------

Sage Linkup (FR) will be undergoing system maintenance on Sunday, October 18th, 2026, for 7 hours, between 12:00 CET and 19:00 CET.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Posted on Oct 09, 2026 - 14:15 UTC

Oct 11, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday October 11th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Octubre 11, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Octobre 11, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, Oktober 11, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Oct 6, 11:02 UTC

Oct 10, 2026

FR-e-Reporting - Degraded Performance
Resolved - Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

---------------------------------------------

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.
Oct 10, 09:11 UTC
Update - Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés :
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)

---------------------------------------------------------------

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are:
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
Oct 10, 07:50 UTC
Investigating - Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

----------------------------------------------------------------------------

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 10, 07:17 UTC
Sage 300 People Managed Services (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 UTC
Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Saturday, 10th October 2026, for 4 hours between 06:00 SAST and 10:00 SAST.

Please note that all API integrations, ESS, and the Sage 300 People application will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 6, 11:06 UTC
Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:30 UTC
Scheduled - Sage Intacct - Global - Scheduled Maintenance

The service Sage Intacct will undergo maintenance on October 10th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 7, 17:07 UTC

Oct 9, 2026

Sage Intacct - Major Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 9, 11:49 UTC
Update - We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Oct 9, 11:15 UTC
Identified - We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance.
We have identified the cause of the issue and we are working on a fix.
Oct 9, 10:45 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 9, 10:26 UTC

Oct 8, 2026

Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:01 UTC
Scheduled - Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Mittwoch, den 7. Oktober 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 09:00 MEZ am 7. Oktober und 08:00 MEZ am 8. Oktober statt.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Für weitere Informationen klicken Sie bitte hier link.

Mit freundlichen Grüßen, Das Sage-Team

------------------------------------------------------------------------

Sage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Wednesday, October 7th, 2026, for 23 hours, between 09:00 CET and 08:00 CET on October 8th.

During this scheduled period of time the service will be unavailable.

We apologise for any inconvenience this may cause.

For further information, please click on this link.

Thank you. The Sage Team
Oct 1, 19:58 UTC
Brightpearl - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 8, 16:32 UTC
Update - The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 7, 15:45 UTC
Investigating - eBay Integration Functionalities:
We have identified a global issue preventing customers from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating.

The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 2, 07:53 UTC
Update - The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Sep 29, 15:57 UTC
Monitoring - The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 12:59 UTC

Oct 7, 2026

Sage People SFTP - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 UTC
Scheduled - Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT).

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

----------------------------------------------------

Sage People SFTP fera l'objet d'une maintenance système le mercredi 7 Octobre 2026, pendant 4 heures, entre 13:00 EDT et 17:00 EDT.

Le service ne sera pas disponible pendant cette période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 11, 14:33 UTC
Sage 300 People Managed Services (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 UTC
Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Wednesday, 7th October 2026, for 30 minutes between 21:00 SAST and 21:30 SAST.

Please note that only API integrations and ESS will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 6, 11:10 UTC
Download issues - Degraded performance
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

--------------------------

The issue is resolved and the service continues to perform as expected.
Oct 7, 16:01 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.
-------------------------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 7, 14:17 UTC
Identified - Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :
- My Sage
- Sage 50 FR
- Sage FRP 1000
- Sage 100 Paie
- Partner Hub
- Belgique/SI
- Espace Partenaire pour Small
- Expert-comptable (GE)
- Sage 100 / EDI / Paie
- Batigest (Gamme PE)
- Sage X3

Nous procédons actuellement à des vérifications.
---------------------------------------------------------------------------------
We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product.

The products/services potentially affected include, but are not limited to:
-My Sage
-Sage 50 FR
-Sage FRP 1000
-Sage 100 Payroll
-Partner Hub
-Belgique/SI
-Espace Partenaire pour Small
-Expert Comptable (GE)
-Sage 100/ EDI / Paye
-Batigest (Gamme PE)
-Sage X3

We are currently investigating.
Oct 7, 12:02 UTC
Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 UTC
Scheduled - Sage eFacture (FR) sera en maintenance le Mercredi 7 octobre 2026, pendant 2 heures, entre 12:00 CET et 14:00 CET.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Wednesday, 7th October 2026, for 2 hours between 12:00 CET and 14:00 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 5, 15:14 UTC
Sage Intacct - Partial Outage
Resolved - We identified an issue in the USA that prevented a subset of customers from accessing the service.
The issue is resolved and the service is available and performing as expected.
Oct 7, 01:01 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 7, 00:45 UTC

Oct 6, 2026

ERP Synchroniser - Major Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 6, 15:28 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

-----------------------------------------------------

Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.
Oct 5, 19:03 UTC
Identified - The issue has been identified and a fix is being implemented.

-----------------------------------

La cause du problème a été identifiée et un correctif est en cours d'implémentation.
Oct 5, 18:06 UTC
Investigating - We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include:
-Sage 50 France
-Sage 100 France Comptabilité
-Sage Online
-Sage 50 CA
-Sage 100 France Hébergée
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage X3 Hosted (FR)

----------------------------------------

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent:
-Sage 50 France
-Sage 100 France Comptabilité
-Sage Online
-Sage 50 CA
-Sage 100 France Hébergée
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage X3 Hosted (FR)
Oct 5, 14:45 UTC
Sage EDI (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 10:00 UTC
Scheduled - La plate-forme EDI sera en maintenance le Mardi 6 octobre 2026, pendant 2 heures, entre 12:00 CET et 14:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• Le portail suivi-edi.sage.fr
• Le portail https://edi.sage.fr/

Les services EDI ci-dessous resteront opérationnels :
• Les dépôts de flux
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ
• Tous les services EDI Expert-comptable

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

---------------------------------------------

The EDI platform will undergo maintenance on Tuesday, October 6th, 2026, for 2 hours between 12:00 CET and 14:00 CET.

The following EDI services will be unavailable:
• Flow consultation service via SBCP
• Submission tracking service via DS
• New user registrations (customer onboarding journey)
• The portal oga.sage.fr
• The portal https://suivi-edi.sage.fr
• The portal https://edi.sage.fr/

The following EDI services will remain operational:
• File/flow submissions
• DS validation service
• PAS, FPOC, and BPIJ services
• All EDI services for accounting professionals

Thank you in advance for your understanding.

Kind regards. The Sage Team
Oct 5, 15:07 UTC

Oct 5, 2026

Sage Expense Management - Degraded Performance
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 5, 19:11 UTC
Update - We have identified an issue causing delays in notification delivery for some customers in the United States. All other product functionality is operating as expected. We are currently investigating the issue.
Oct 5, 18:26 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 5, 18:17 UTC
E-Reporting - Partial Outage
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.
--------------------------------
The issue is resolved and the service continues to perform as expected.
Oct 5, 08:56 UTC
Monitoring - Le service fonctionne comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller le service de près.
----------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 2, 15:51 UTC
Identified - Nous avons identifié la cause du problème et travaillons actuellement à la mise en œuvre d'un correctif. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre cet incident.
---------------------------------------------------
We have identified the cause of the issue, and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 1, 09:53 UTC
Update - Nous avons identifié un problème empêchant les clients en France de téléverser des documents. Toutes les autres fonctionnalités du produit fonctionnent normalement.

Nous enquêtons actuellement sur ce problème.

Produits/Services concernés :
-Sage 50 FR
-Sage Online (FR)

----------------------------------------------

We have identified an issue preventing customers in France from uploading documents. All other product functionalities are performing as expected.
We are investigating.
The products/services affected are:
-Sage 50 FR
-Sage Online (FR)
Sep 30, 16:03 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 30, 15:40 UTC
Remote Data Access (RDA) NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:30 UTC
Scheduled - Remote Data Access (RDA) NA will be undergoing maintenance on Monday, October 5th, 2026, for 15 minutes, between 04:30 EDT and 04:45 EDT.

The service may be unavailable during this scheduled time for Sage 50 customers who use Sage RDA in the USA and Canada.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

----------------------------------------

Accès à distance aux données (RDA) NA fera l’objet d’une maintenance planifiée le lundi 5 octobre 2026, d’une durée de 15 minutes, entre 04:30 HAE et 04:45 HAE.

Le service pourrait être indisponible durant cette période de maintenance pour les clients de Sage 50 qui utilisent Sage RDA aux États-Unis et au Canada.

Nous nous excusons de tout inconvénient que cela pourrait occasionner.

Merci. L’équipe Sage
Oct 1, 15:24 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:30 UTC
Scheduled - Sage Intacct - Global - Scheduled Maintenance

The service Sage Intacct will undergo maintenance on October 3rd at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 1, 11:12 UTC
Salesforce Winter '27 Major Release
Completed - The scheduled maintenance has been completed.
Oct 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:00 UTC
Scheduled - Global Salesforce will be under scheduled maintenance on Friday, October 2nd, 2026, for 1 hour, between 22:00 EDT and 23:00 EDT (03:00 BST and 04:00 BST on October 3rd).

Global Salesforce instance will generally be available during this maintenance window.

Users who are online during the upgrade will be prompted to log in again to comply with security requirements.
After the maintenance window, Global Salesforce will be on the Winter '27 Release.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 25, 14:25 UTC

Oct 2, 2026

Oct 1, 2026

Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:30 UTC
Scheduled - Sage eFacture (FR) sera en maintenance le jeudi 1er octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

---------------------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Thursday, 1 October 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 30, 13:23 UTC
Sage EDI EC (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:31 UTC
Scheduled - La plate-forme EDI-EC sera en maintenance le jeudi 1 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Tous les services EDI Expert-comptable (superviseur EDI et dépôt des flux EDI) pendant l’installation et redémarrage

Les services EDI ci-dessous resteront opérationnels :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• Les dépôts de flux
• Le portail suivi-edi.sage.fr
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

------------------------------------------------------

The EDI-EC platform will undergo maintenance on Thursday, October 1st, 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The following EDI services will be unavailable:
• All EDI Accountant services (EDI Supervisor and EDI file submission) will be unavailable during the installation and restart process.

The following EDI services will remain operational:
• The flow consultation service via SBCP
• Submission tracking via DS
• New user registrations (customer journey)
• The portal oga.sage.fr
• Flow submissions
• The portal https://suivi-edi.sage.fr
• The DS control component
• The PAS, FPOC and BPIJ services

Thank you in advance for your understanding.

Kind regards. The Sage Team
Sep 30, 13:36 UTC
HMRC - Degraded Performance
Resolved - This issue is resolved. All services continue to perform as expected.
Oct 1, 09:57 UTC
Identified - We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UK)
-Sage 200 Professional SPC (UK)
-Sage 50 UK
-Brightpearl UK
-Sage Intacct UK
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 30, 21:43 UTC
Sage Timeslips Go - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:00 UTC
Scheduled - Sage Timeslips Go will undergo maintenance on Wednesday, September 30th, 2026, for 1 hour, between 21:00 EDT and 22:00 EDT (11:00 AEST and 12:00 AEST on October 1st, 2026).

The service may be unavailable during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.

-----------------------------------------------

Sage TimeSlips Go fera l'objet d'une maintenance système importante le mercredi 30 septembre 2026 pendant 1 heure, entre 21:00 EDT et 22:00 EDT.

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci de votre patience.

L'équipe Sage.
Sep 29, 13:57 UTC

Sep 30, 2026

Sage Payroll (DE) – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:00 UTC
Scheduled - Sage Payroll DE wird am Mittwoch, den 30. September 2026, zwischen 17:00 MEZ und 20:00 MEZ gewartet.

Der Dienst kann während dieser geplanten Zeit möglicherweise nicht verfügbar sein.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten.

Vielen Dank. Das Sage-Team

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

Sage Payroll DE will be undergoing maintenance on Wednesday, September 30th, 2026, for 3 hours between 17:00 CET and 20:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 30, 10:22 UTC
Brightpearl Europe - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:30 UTC
Scheduled - Brightpearl Global will be undergoing maintenance on Wednesday, October 7th, 2026, for 30 minutes, between 06:30 UTC and 07:00 UTC.

The service for Shopify may not be available during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team


-----------------------------------------------


Brightpearl Global fera l'objet d'une maintenance programmée le mercredi 7 octobre 2026, d'une durée de 30 minutes, entre 08:30 CET et 09:00 CET.

Le service Shopify pourrait ne pas être disponible pendant cette période.

Nous vous prions de nous excuser pour la gêne occasionnée.

Merci de votre compréhension.

L'équipe Sage


-----------------------------------------------


Brightpearl Global tiene programada una ventana de mantenimiento para el miércoles 7 de octubre de 2026, con una duración de 30 minutos, entre las 08:30 CET y las 09:00 CET.

Es posible que el servicio de Shopify no esté disponible durante este periodo.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Gracias por su comprensión.

El equipo de Sage


-----------------------------------------------


Für Brightpearl Global ist am Mittwoch, den 7. Oktober 2026, eine Wartung von 30 Minuten geplant, zwischen 08:30 Uhr MEZ und 09:00 Uhr MEZ.

Der Shopify-Dienst ist während dieses Zeitraums möglicherweise nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Vielen Dank für Ihr Verständnis.

Das Sage-Team
Sep 30, 16:23 UTC
Remote Data Access (RDA) UKI - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 30, 10:06 UTC
Monitoring - We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI).
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 29, 12:05 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 29, 11:39 UTC
Sage Construction Management - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 UTC
Scheduled - Sage Construction Management will be undergoing maintenance on Wednesday, September 30th, 2026, for 6 hours, between 09:30 IST and 15:30 IST (05:00 BST and 11:00 BST; 00:00 EDT and 06:00 EDT; 14:00 AEST and 20:00 AEST).

The service may be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

----------------------------------------------------------------

Sage Construction Management fera l'objet d'une maintenance système le Jeudi 10 Septembre 2026, pendant 6 heures, entre 00:00 EDT and 06:00 EDT.

Le service peut être indisponible pendant cette période prévue.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 28, 16:11 UTC
Sage Inventory Planner - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 30, 09:44 UTC
Identified - We have identified the cause of the issue and we are working on a fix.
Sep 30, 08:48 UTC
Update - We have identified an issue preventing customers across all regions from sending e-mails from Sage Inventory Planner.
All other product functionality is working as expected.
Sep 30, 08:04 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 30, 07:37 UTC

Sep 29, 2026

Remote Data Access (RDA) UKI - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 19:00 UTC
Scheduled - Remote Data Access (RDA) UKI will be undergoing maintenance on Tuesday, September 29th, 2026, for 3 hours, between 20:00 BST and 23:00 BST.

The service will be unavailable during this scheduled time for Sage 50 customers who use Sage RDA in the UK and Ireland.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Sep 29, 18:51 UTC
SageID Redirector for FRP - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 17:00 UTC
Scheduled - Le service SageID Redirector pour FRP et X3 fera l’objet d’une maintenance le mardi 29 septembre 2026 pendant 1 heure, entre 19:00 CET et 20:00 CET.

Le service sera indisponible pendant la fenêtre de maintenance planifiée.

Les clients FRP et X3 sur site (on premise) utilisant le service de redirection Sage ID ne pourront pas se connecter pendant l’exécution de cette maintenance de routine.

Nous vous présentons nos excuses pour la gêne occasionnée.

Nous vous remercions de votre patience.

L’équipe Sage.

----------------------------------------------------------

The service SageID Redirector for FRP and X3 will undergo maintenance on Tuesday, September 29th, 2026, for 1 hour between 19:00 CET and 20:00 CET.

The service will be unavailable during the scheduled maintenance window.

On premise FRP and X3 customers utilising the Sage ID Redirection service will be unable to login whilst routine maintenance is performed.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Sep 25, 15:40 UTC
Sage 100 Partner Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 UTC
Scheduled - Sage 100 Partner Cloud NA will be undergoing maintenance on Monday, September 28th, 2026, for 2 hours, between 20:00 EDT and 22:00 EDT.

While the Windows Mode will remain available, the Browser Mode will be unavailable during this scheduled period.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team

---------------------------------------------

Sage 100 Partner Cloud NA fera l’objet d’une maintenance planifiée le lundi 28 septembre 2026, de 20:00 HAE à 22:00 HAE

Pendant cette période, le mode Windows demeurera disponible. Toutefois, le mode Navigateur (Browser Mode) sera indisponible.

Nous nous excusons pour tout inconvénient que cette interruption pourrait causer.

Merci de votre compréhension.

L’équipe Sage
Sep 28, 15:40 UTC

Sep 28, 2026

Sage Intacct - Operational
Resolved - Earlier today we identified an issue preventing USA customers from accessing Doyen AI.
The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Sep 28, 22:29 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 28, 16:28 UTC
Identified - We identified a global issue preventing customers from seeing their financial charts and graphs, including Profit & Loss reports, dashboard visualisations, and General Ledger reporting. All other product functionality is working as expected.
We are currently investigating.
Sep 28, 08:36 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 28, 08:11 UTC
HMRC Issues
Resolved - This issue is resolved. All services continue to perform as expected.
Sep 28, 13:25 UTC
Monitoring - Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.

We will continue to monitor closely.
Sep 25, 15:52 UTC
Update - HMRC continues to investigate the issue. We will provide further updates as soon as they become available.
Sep 23, 15:56 UTC
Identified - We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
-Sage Business Cloud Payroll
-Sage 50 Payroll Cloud
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 23, 13:23 UTC
Sage Identity Service - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 28, 12:03 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 28, 10:03 UTC
Update - We have identified an issue preventing customers across all regions from logging in to multiple Sage products. After several attempts some customers are able to successfully log in.
The products/services confirmed to be affected so far are:
- Sage Business Cloud Accounting (UKI)
- Sage Business Cloud Payroll
- Sage HR (UK)
- Sage Retail
- Sage Inventory Planner
- Sage 50 Payroll Cloud
- Sage 50 Cloud Accounts
Sep 28, 08:28 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 28, 07:59 UTC
Sage.com Websites - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Sep 28, 11:34 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 28, 09:18 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 28, 08:42 UTC
Sage Connect - Operational
Resolved - Earlier today we identified an issue preventing customers across all regions from loading Sage Connect. During the outage, customers would have been presented with an "Unable to load page" error message.

The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Sep 28, 10:10 UTC
Scheduled Maintenance on HMRC
Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:00 UTC
Scheduled - HMRC will be undergoing important system maintenance on Saturday, September 26th, 2026.

MTD ITSA will be unavailable for the below services for 38 hours, between 19:00 BST on September 26th and 09:00 BST on September 28th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Sep 18, 12:05 UTC

Sep 27, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 15:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday September 27th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 50 Cloud (FR)
- Sage 50 Cloud (UK)
- Sage 50 Cloud (CA)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo 27 de septiembre, de 2026 durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias. El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche septembre 27, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 50 Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, September 27, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Sep 21, 16:57 UTC
Sage ACS / SFD - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:00 UTC
Scheduled - Le service Sage Apollo (ACS) et Sage Apollo (SFD) fera l'objet d'une opération de maintenance le dimanche 27 septembre 2026, pendant 3 heures, entre 12:00 CET et 15:00 CET.

Cette intervention aura uniquement un impact sur les fonctionnalités d'indexation et de recherche. Les produits resteront disponibles pendant toute la durée de la maintenance, cependant des ralentissements pourront être constatés.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------

The service Sage Apollo (ACS), Sage Apollo (SFD) will undergo maintenance on Sunday September 27th, 2026 for 3 hours between 12:00 CET to 15:00 CET.

This will only impact the indexation / research functionality and the products will be available during that intervention, only slowness can be experienced.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.
Sep 21, 17:01 UTC
Incident History Powered by Atlassian Statuspage