Sage Status

Banking Service - Gocardless - Partial Outage

Identified - We identified an issue with the bank feeds we receive from Gocardless in the regions of North America, United Kingdom, and Ireland. As a result, a proportion of customers using GoCardless were unable to receive new transactions or onboard new bank accounts.The service is performing as expected for all other customers using different banks.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sep 21, 2026 - 14:34 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 2026 - 14:01 UTC

Brightpearl - Partial Outage

Monitoring - The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 2026 - 12:59 UTC

Uptime over the past 90 days. View historical uptime.

North America Partial Outage

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Enhanced Planning Operational

GoProposal Operational

ISV Marketplace Operational

My Workforce Analyzer Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

PAYA Payment Center Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Product Tours Operational

Remote Data Access (RDA) NA Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Cloud (CA) Operational

Sage 50 Cloud (US) Operational

Sage 50 / Sage 100 US Direct Deposit Operational

Sage 100 Contractor Cloud Operational

Sage 100 Partner Cloud (NA) Operational

Sage 300 Partner Cloud (NA) Operational

SBC Accounting Bulk Data Provisioner Operational

Sage Ai AP Automation Operational

Sage Ai Assistant Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai SIT Operational

Sage Ai Suggested Response Operational

Sage AR Automation Operational

Sage BidMatrix Operational

Sage Business Cloud Accounting (NA) Partial Outage

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Payroll International Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management CapitalOne Operational

Sage Expense Management Mobile Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage for Accountants Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (CA) Operational

Sage HR (US) Operational

Sage ID Operational

Sage Intacct Planning Operational

Sage Intacct Partial Outage

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Licensing Service (SLS) Operational

Sage Network Operational

Sage Network API Operational

Sage Network Inbox Operational

Sage Network Portal Operational

Sage One Canada (Standard) Operational

Sage One US (Standard) Operational

Sage Operations (SO) Operational

Sage Payroll Calculator Agent Operational

Sage People Operational

Sage People SFTP Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

Europe Partial Outage

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Azuneed (FR) Operational

Banking Service Partial Outage

Brightpearl Operational

Business Verification & Intelligence Service Operational

Cashflow (ES) Operational

Ciel Données Mobiles for Sage 50 FR Operational

Ciel.com (FR) Operational

Cloud ID Redirector Operational

Cloud Services Operational

Community Hub Operational

Companies House Service (CHS) Operational

Datahub Operational

DataFlow Service (DFS/AAPI) Operational

Developer Experience Community Operational

E-Invoicing Operational

E-invoicing France Operational

E-Invoicing Portal Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscriptions Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Employee Verification (UK) Operational

Enhanced Planning Operational

E-Reporting Operational

E-Reporting- ADP Operational

Eurowin (ES) Operational

Experts Comptables Sage FR Website Operational

Foreign Exchange Services Operational

FR-e-Reporting Operational

Futrli Operational

Generation Experts Connector Cloud (FR) Operational

GoProposal Operational

HR Data Service (DE) Operational

ID Lookup Operational

ISV Marketplace Operational

Making Tax Digital (MTD) Operational

MTD ITSA Operational

My Sage Operational

Natwest Earth Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Online Help Center (FR) Operational

Panel Sage Licensing (ES) Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Pension Data Exchange (UKI) Operational

PricerSSC Operational

Product Tours Operational

Remote Data Access (RDA) UKI Operational

SaaS Online Banking (ES) Operational

Sage.be Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Accounts Partial Outage

Sage 50 Cloud (DE) Operational

Sage 50 Cloud (ES) Operational

Sage 50 Cloud (FR) Operational

Sage 50 Cloud (PT) Operational

Sage 50 Cloud Trial (ES) Operational

Sage 50 Cloud (UK) Operational

Sage 50 Micropay - UKI Operational

Sage 50 Payroll Operational

Sage 50 Payroll Cloud Operational

Sage 50 UK DDM – GoCardless Operational

Sage50c - Sage Intelligence Operational

Sage 100 Partner Cloud (FR) Operational

Sage 200 (ES) Operational

Sage 200 Office365 Operational

Sage 200 Partner Cloud (ES) Operational

Sage 200 Portal del Empleado (ES) Operational

Sage 200 Professional SPC (UKI) Operational

Sage 200 Standard (UKI) Partial Outage

Sage Accountants Production (SAP) Operational

Sage ACS Operational

Sage Active Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai Report Recommender Operational

Sage Ai Transaction Categorisation Operational

Sage AR Automation Operational

Sage Balances (ES) Operational

Sage Bewerber Online (DE) Operational

Sage BOB Operational

Sage Boutique Partenaires (FR) Operational

Sage Business Cloud Accounting (UKI) Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Bureau (FR) Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Lohnabrechnung (DE) Operational

Sage Business Cloud Paie (FR) Operational

Sage Business Cloud Payroll Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Wage Verification Operational

Sage Business Docs Operational

Sage Business Reporting Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Connect Outlook Add-In Operational

Sage Connector Distribution Service Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage Corporation Tax Operational

Sage Customer Services Operational

Sage Customers Services UKI Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage CV Reader (DE) Operational

Sage Despachos (ES) Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage DPW Cloud Operational

Sage Earth Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage EDI (FR) Operational

Sage EDI EC (FR) Operational

Sage EDI PME (FR) Operational

Sage ERP (DE) Operational

Sage eFactura ContaPlus (ES) Operational

Sage efacture (FR) Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Final Accounts Online Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage Flux Bancaires Operational

Sage for Accountants Operational

Sage FRP 1000 (FR) Operational

Sage FRP 1000 Partner Cloud (FR) Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (DE) Operational

Sage HR (FR) Operational

Sage HR (IE) Operational

Sage HR (UK) Operational

Sage HRP (UKI) HR Payroll UKI Operational

Sage HR Online Service (DE) Operational

SageID Redirector for FRP Operational

Sage ID Operational

Sage Intacct Partial Outage

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Intacct Planning Operational

Sage L1000 (FR) Operational

Sage Learning Services Spain Operational

Sage Licensing (ES) Operational

Sage Licensing Service (SLS) Operational

Sage Linkup (FR) Operational

Sage Mobile (DE) Operational

Sage Network Operational

Sage Network API Operational

Sage Connect Outlook Add-In Operational

Sage Network Inbox Operational

Sage Network Link Operational

Sage Network Portal Operational

Sage One Portugal Operational

Sage Online (FR) Operational

Sage Operations (SO) Operational

Sage PA Operational

Sage Panel AddOns Operational

Sage Partner Edition Operational

Sage Payments (UKI) Operational

Sage Payroll Operational

Sage Payroll DE Operational

Sage People Operational

Sage People SFTP Operational

Sage Personal Tax Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage RTX (EU) Operational

Sage SaaS Accountants (ES) Operational

Sage Sales Management Operational

Sage Service Token (ES) Operational

Sage SFD Operational

Sage Smartcool (ES) Operational

Sage Software Auto Update Service Operational

Sage Sole Trader Partial Outage

Sage Soluciones Conectadas (ES) Operational

Sage Soluciones Conectadas API (ES) Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Token Service Operational

Sage Tu-Efideliza Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Hosted (FR) Operational

Sage X3 Online Help Operational

Sage XRT Advanced Operational

Sage XRT Business Exchange Operational

Sage XRT Treasury Operational

Sage XRT Treasury (FR) Operational

Sage ZW Mobile (DE) Operational

SBC Accounting API Operational

SBC Accounting Bulk Data Provisioner Operational

SBC UI Operational

SIREN/SIRET Operational

SMB Tracker Bot Operational

Store Sage FR Website Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

Asia Pacific Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Data Hub AU Operational

Developer Experience Community Operational

Embedded Services Operational

Enhanced Planning Operational

Futrli Operational

GoProposal Operational

ID Lookup Operational

ISV Marketplace Operational

Messaging Service Operational

Micropay SFTP for Payflow (AU) Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage AR Automation Operational

Sage Business Cloud Digital Network Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage Employee Service Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Global KnowledgeBase Operational

Sage HandiSoft Client Portal Operational

Sage HandiSoft Connect Operational

Sage HandiSoft Final Accounts AU Operational

Sage HandiSoft Online Operational

Sage HandiTax Cloud Operational

Sage HR Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Payroll Online MicrOpay Operational

Sage Payroll Online ESP Operational

Sage Payroll Online Web API Operational

Sage Payroll Online ConnX Operational

Sage Payroll Online WageEasy Operational

Sage Payroll Online Express Super Operational

Sage Payroll Online Yellowfin Operational

Sage People Operational

Sage People Pay Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage TimeSlips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

South America Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Fox NET Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Plataforma Sage Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Business Cloud Digital Network Operational

Sage CRM Community Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Gestão Contábil Operational

Sage HR Operational

Sage ID Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage People Operational

Sage People SFTP Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Webchat Functionality Operational

Middle East and Africa Operational

Authentication Service Operational

AutoEntry Operational

Automatic Updates Operational

Banking Service Operational

Brightpearl Operational

Channel Business Partner Application Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

DDS Payroll insights tool Sage 300 ZA Operational

Developer Experience Community Operational

Embedded Services Operational

Evolution: Sync Dash (ZA) Operational

GoProposal Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 300 Connected Services Operational

Sage 300 People Managed Services Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Accounting ZA Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Payroll Professional Operational

Sage Business Cloud Payroll South Africa Operational

Sage Business Cloud Intelligence Reporting Operational

Sage Business Cloud Self Service Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connected Services Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Evolution International Operational

Sage Evolution SDK (ZA) Operational

Sage Global KnowledgeBase Operational

Sage HR Operational

Sage HR (ZA) Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligence Service (ZA) Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Outsourcing Operational

Sage Payroll Advanced (ZA) Operational

Sage People Operational

Sage People Payroll Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Provisioning Portal (SEOS) Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SageZA Hosting Service Operational

SBC Accounting ZA Training Operational

SMB Tracker Bot Operational

South Africa Online Tax Calculator Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

Cloud Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sage Intacct - Global - Scheduled Maintenance Sep `26`, `2026` `02:30`-`06:30` UTC

Sage Intacct - Global will be undergoing maintenance on Saturday, September 26th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Posted on Sep 15, 2026 - 11:58 UTC

Scheduled Maintenance on HMRC Sep `26`, `2026` `18:00` - Sep `28`, `2026` `08:00` UTC

HMRC will be undergoing important system maintenance on Saturday, September 26th, 2026.

MTD ITSA will be unavailable for the below services for 38 hours, between 19:00 BST on September 26th and 09:00 BST on September 28th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Posted on Sep 18, 2026 - 12:05 UTC

Sage ACS / SFD - Scheduled Maintenance Sep `27`, `2026` `10:00`-`13:00` UTC

Le service Sage Apollo (ACS) et Sage Apollo (SFD) fera l'objet d'une opération de maintenance le dimanche 27 septembre 2026, pendant 3 heures, entre 12:00 CET et 15:00 CET.

Cette intervention aura uniquement un impact sur les fonctionnalités d'indexation et de recherche. Les produits resteront disponibles pendant toute la durée de la maintenance, cependant des ralentissements pourront être constatés.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------

The service Sage Apollo (ACS), Sage Apollo (SFD) will undergo maintenance on Sunday September 27th, 2026 for 3 hours between 12:00 CET to 15:00 CET.

This will only impact the indexation / research functionality and the products will be available during that intervention, only slowness can be experienced.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.
Posted on Sep 21, 2026 - 17:01 UTC

Sage Provisioning Portal (SEOS) - Scheduled Maintenance Sep `27`, `2026` `15:00`-`17:00` UTC

Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday September 27th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 50 Cloud (FR)
- Sage 50 Cloud (UK)
- Sage 50 Cloud (CA)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo 27 de septiembre, de 2026 durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias. El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche septembre 27, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 50 Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, September 27, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Posted on Sep 21, 2026 - 16:57 UTC

Sage People SFTP - Scheduled Maintenance Oct `7`, `2026` `17:00`-`21:00` UTC

Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT).

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

----------------------------------------------------

Sage People SFTP fera l'objet d'une maintenance système le mercredi 7 Octobre 2026, pendant 4 heures, entre 13:00 EDT et 17:00 EDT.

Le service ne sera pas disponible pendant cette période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Posted on Sep 11, 2026 - 14:33 UTC

Past Incidents

Sep `21`, `2026`

GoProposal - Degraded Performance

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 21, 17:11 UTC

Update - We have identified an issue affecting Global customers using GoProposal within SFA. Customers may receive an error, be unable to view the GoProposal screen, or be unable to open GoProposal from within SFA. We are currently investigating.
Sep 21, 17:00 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 16:43 UTC

TEST Schedule Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 14:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:12 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 14:10 UTC

Sage DPW Cloud - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 21, 10:53 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 21, 08:56 UTC

Update - We are continuing to investigate the cause of the issue.
Sep 21, 08:01 UTC

Update - We have identified an issue preventing customers in Austria from logging in to Sage DPW Cloud Citrix portal. Customers are receiving login errors within Citrix “No desktops are available to connect to”. We are currently investigating.
Sep 21, 06:50 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 06:36 UTC

Sep `20`, `2026`

Sage DPW Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 08:00 UTC

Scheduled - Sage DPW Cloud will be undergoing maintenance on Sunday, September 20th, 2026 for 4 hours between 10:00 CEST and 14:00 CEST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-----------------------------------------------------------------------------------------------

Bei Ihrer Sage DPW Cloud werden am Sonntag, 20. September 2026, zwischen 10:00 MESZ und 14:00 MESZ. Wartungsarbeiten durchgeführt.

Der Dienst steht während des geplanten Wartungsfensters nicht zur Verfügung.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen,

Das Sage-Team
Sep 18, 10:29 UTC

Sep `19`, `2026`

Sage 300 People Managed Services - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 UTC

Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Saturday, 19th September 2026, for 4 hours between 06:00 SAST and 10:00 SAST.

Please note that all API integrations, ESS, and the Sage 300 People application will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Sep 15, 09:33 UTC

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:30 UTC

Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 19th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 17:57 UTC

Sep `18`, `2026`

Brightpearl - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 18, 20:56 UTC

Update - The Beta reporting issue:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 18, 11:04 UTC

Update - During ongoing monitoring, we have identified that customers in North America and Europe are prevented from accessing updated data within Beta reporting. The displayed data is outdated due to the synchronization process being in error. All other product functionalities are working as expected. We are currently investigating.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 17, 09:03 UTC

Monitoring - During ongoing monitoring, we identified an issue that was preventing a small subset of customers in North America and Europe from accessing Beta Reporting. A workaround has been implemented to enable affected customers to continue working while we investigate the cause.

The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 17, 08:44 UTC

Update - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 16, 15:56 UTC

Update - We have identified an issue that was causing certain product labels to have some missing fields. The issue was impacting customers globally. All other functionality remained unaffected.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 16, 10:59 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 16, 10:23 UTC

Sage Construction Management - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 18, 16:08 UTC

Update - We have identified an intermittent issue with log and detailed analytic reports. All other product functionalities such as word templates and financial dashboards are performing as expected.
We are currently investigating.
Sep 17, 16:18 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 17, 15:55 UTC

Brightpearl - Partial Outage

Resolved - This incident has been resolved.
Sep 18, 10:19 UTC

Identified - We have identified an issue preventing customers in North America and Europe from accessing updated data within Beta reporting. The displayed data is outdated due to the synchronization process being in error. All other product functionalities are working as expected. We are currently investigating.
Sep 18, 10:01 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 18, 09:40 UTC

Sage X3 Cloud NA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 UTC

Scheduled - The service Sage X3 Cloud NA will undergo maintenance on 18 September 2026 for up to 4 hours between 01:00 EDT to 05:00 EDT.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Sep 17, 19:20 UTC

Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 UTC

Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on 17 September 2026 for up to 4 hours between 22:00 BST to 18 September 2026 02:00 BST (23:00 SAST to 18 September 2026 03:00 SAST).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud wird am 17. September 2026 zwischen 23:00 MEZ und 03:00 MEZ am 18. September 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Sep 17, 18:48 UTC

Sep `17`, `2026`

Sage Business Cloud Paie (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:30 UTC

Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 22 Septembre, 2026, pendant 3 heures, entre 19:30 CET et 22:30 CET.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

----------------------------------------------------------------------------------

Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, September 22nd, 2026, for 3 hours, between 19:30 CET and 22:30 CET.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 12:54 UTC

Sage Business Cloud Payroll South Africa - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:30 UTC

Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours and 30 minutes, on September 17th, 2026, between 19:30 SAST and 22:00 SAST.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 16, 20:25 UTC

Cloud Services - Salesforce Platform

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 17, 09:26 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 16, 20:42 UTC

Identified - We have identified an issue that is preventing all customers across all regions from accessing or browsing Sage People. All customers are impacted with different symptoms (error message when attempting to log in, slowness and unresponsiveness when attempting to complete tasks).
Sage Customer Services in the UKI and Canada are prevented from reviewing customer tickets via the portal.
We have identified the root cause and we are working on a fix.
Sep 16, 10:17 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 16, 09:46 UTC

Brightpearl - Partial Outage

Resolved - This incident has been resolved.
Sep 17, 08:39 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 17, 08:17 UTC

Sep `16`, `2026`

3rd Party Provider Salesforce Platform – Partial Outage

Resolved - This incident has been resolved.
Sep 16, 11:51 UTC

Investigating - We have identified an issue preventing Sage Customer Services in the UKI from reviewing customer tickets via the portal.
We are engaged with third-party provider, Salesforce and we are waiting for updates.
Sep 16, 08:47 UTC

Sage TimeSlips Anywhere - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 16, 01:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 01:00 UTC

Scheduled - Sage TimeSlips Anywhere will undergo maintenance on Wednesday September 16th, 2026 for 15 minutes, between 21:00 EDT and 21:15 EDT. (11:00 AEDT and 11:15 AEDT on September 17th). (02:00 BST and 02:15 BST on September 17th).

The service may be unavailable during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.

-----------------------------------------------

Sage TimeSlips Anywhere fera l'objet d'une maintenance système importante le mercredi 16 Sept, 2026, pendant 15minutes, entre 21:00 EDT et 21:15 EDT

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 11, 19:46 UTC

Sep `15`, `2026`

Le Portail Public de Facturation (PPF), FYI

Resolved - Le problème est résolu. Le service est disponible et fonctionne comme prévu.

----------------------------------------

The issue is resolved and the service is available and performing as expected.
Sep 15, 18:57 UTC

Identified - Le Portail Public de Facturation (PPF) du gouvernement connaît actuellement une demande exceptionnellement élevée, ce qui entraîne des temps de réponse plus lents que la normale. Par conséquent, les clients pourraient constater certains retards dans le traitement ainsi que dans la livraison des documents pendant cette période.

Il s’agit d’un problème affectant une plateforme externe et non d’un problème lié aux services ou à l’infrastructure de Sage.

L’équipe d’assistance du PPF a confirmé qu’elle travaille activement au rétablissement des niveaux de service habituels dans les meilleurs délais.

-------------------------------------

The Government's Public Invoicing Portal (PPF) is currently experiencing exceptionally high demand, resulting in slower than normal response times. As a result, customers may experience delays in document processing and delivery during this period.

This issue is affecting an external platform and is not related to Sage services or infrastructure.

The PPF support team has confirmed that they are actively working to restore normal service levels as quickly as possible.
Sep 11, 14:45 UTC

Scheduled Maintenance on HMRC

Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 16:00 UTC

Scheduled - HMRC will be undergoing important system maintenance on Friday, September 11th, 2026.

MTD ITSA will be unavailable for the below services for 92 hours, between 17:00 BST on September 11th and 13:00 BST on September 15th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Aug 20, 18:06 UTC

Sage Network - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 15, 10:12 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 15:46 UTC

Update - We are continuing to investigate the cause of the issue.
Sep 14, 13:58 UTC

Investigating - We have identified an issue preventing customers in France from accessing certain folders when logging in to the Collaborative Portal. When attempting to access certain folders they are receiving the following error: "You do not have access to this entity. The selected entity is invalid or you do not have access to it. Please select another entity from the list below". After clearing cache and restarting their browsers some customers are regaining access to these folders.

The products/services affected are:
- Sage 50
- Sage 100
- Sage X3
- Sage FRP 1000 (FR)
- Batigest
- Sage Business Cloud Bureau (FR)
- Sage Connect
Sep 14, 12:15 UTC

Sep `14`, `2026`

Sage Active - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 14, 22:10 UTC

Update - We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 16:05 UTC

Identified - We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 12:07 UTC

Update - We have identified an issue impacting customers in France. When customers click “Post” on a purchase invoice, the action appears to have no effect. If “Post” is clicked for the second time, the following error is displayed: "Unable to create the journal entry because one has already been generated." As part of remediation process, the GE sync will not be available while we investigate.
Sep 14, 10:13 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 09:50 UTC

Brightpearl - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 15:49 UTC

Monitoring - We have identified an issue preventing customers using the Avalara integration from performing tax calculations in the USA. This functionality is used by the majority of our US customers and a subset of customers in Europe. The BigCommerce integration was also experiencing delays. All other product functionality was performing as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 13:12 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 12:51 UTC

Sage.com Websites - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 15:09 UTC

Monitoring - We identified an issue preventing all Sage.com customers for all regions from being able to perform searches as no results were being returned. All other product functionality was working as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 14, 09:51 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 09:22 UTC

Sage Expense Management - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 14, 15:02 UTC

Identified - We have identified an issue preventing customers from using the expense creation via email forward functionality when using this inbox receipts@fylehq.com. This functionality is used to upload data into the application. Affected customers are receiving the error message: "Inbox has reached the limit." All other functionalities are performing as expected.
We are working on a fix.
Sep 14, 14:24 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 14:03 UTC

Sage Intacct - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 14:45 UTC

Monitoring - A fix has been implemented, and we are closely monitoring the service.
Sep 13, 19:50 UTC

Identified - We have identified the cause of the issue and we are working on a fix. Thank you for your understanding as we work to resolve this issue.
Sep 11, 22:14 UTC

Update - We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Sep 10, 23:56 UTC

Update - Thank you for your understanding as we work to resolve this issue.
Sep 10, 17:51 UTC

Investigating - We have received reports that a small subset of customers continue to experience slowness. We are investigating.
Sep 10, 15:11 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 9, 23:04 UTC

Update - We are investigating an issue causing slowness for a subset of customers in the USA and Canada. The service remains available and is performing as expected for all other customers.
Sep 9, 17:09 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 9, 16:58 UTC

Sage Online (FR) - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 14, 07:06 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 13, 20:57 UTC

Update - We are continuing to work on a fix for this issue.
Sep 13, 20:03 UTC

Identified - We have identified an issue where customers in North America, Spain and France are prevented from accessing the service. Customers in North America are however able to access the service using the windows mode while customers in Spain can access the service using the launcher.

The products/services affected are:
Sage 100 Online SPP (FR)
Sage 100 Partner Cloud (FR)
Sage 100 Partner Cloud (NA)
Sage 200 (ES)
Sage 200 Partner Cloud (ES)

We are currently investigating.
Sep 13, 19:27 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 13, 18:57 UTC

Sep `13`, `2026`

Sage DPW Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:00 UTC

Scheduled - Die Sage DPW Cloud wird am Sonntag, den 13. September 2026, zwischen 07:00 Uhr MEZ und 13:00 Uhr MEZ für 6 Stunden gewartet.

Während dieses Zeitraums werden wir folgendes Update in der Sage DPW Cloud einspielen:

• Betriebssystemupdates

Ihre Sage DPW Software ist während der Wartungsarbeiten nicht verfügbar. Bitte beachten Sie daher, dass in diesem Zeitraum kein Zugriff auf Ihre Applikation möglich ist und Filetransfers (sFTP Übertragung der Zeitbuchungen, etc.) - sollten welche vorhanden sein - erst wieder ab Montag zur Verfügung stehen.

Unterbrechen Sie bitte in diesem Zeitraum Ihren Datentransfer zu unserem Rechenzentrum, um mögliche Datenverluste zu vermeiden. Beenden Sie auch alle Applikationen (V8P, Excel, etc.) und melden Sie sich vom Rechenzentrum ab.

Mit freundlichen Grüßen,
Das Sage-Team
--------------------------------------------------------------------------------
Sage DPW Cloud will be undergoing maintenance on Sunday, September 13th, 2026, for 6 hours between 07:00 CET and 13:00 CET.

We will be installing the following update in your Sage DPW Cloud environment:

• Operating System Updates

Please note that your Sage DPW application will be unavailable during the maintenance window. Access to the application will not be possible during this period. In addition, file transfers (for example, sFTP transfers of time booking data) will not be processed and will only become available again from Monday.

To avoid potential data loss, please suspend any data transfers to our data center during the maintenance window. We also ask that you close all applications (V8P, Excel, etc.) and log off from the data center before the maintenance begins.

Thank you for your understanding.
The Sage Team.
Sep 12, 11:45 UTC

Sep `12`, `2026`

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 12, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:30 UTC

Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 12th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 9, 18:39 UTC

Sep `11`, `2026`

Sage Connect - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 11, 14:06 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Customers who continue to experience issues should close and reopen their browser before logging in again.
Sep 11, 09:49 UTC

Update - We have identified an issue preventing some customers in France and North America from accessing the Collaboration Portal. Affected customers are presented with an "Unable to load the page" error message.

The products/services affected are:
Sage 50
Sage 100
Sage X3
Sage FRP 1000 (FR)
Batigest
Sage Business Cloud Bureau

We are currently investigating the issue. As a workaround, affected customers can clear their browser cache and cookies to restore connectivity.
Sep 11, 08:42 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 11, 08:18 UTC

Sep `10`, `2026`

Sage 200 (ES) & Sage Despachos (ES) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 10, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 UTC

Scheduled - Sage 200 (ES) y Sage Despachos (ES) se someterán a tareas de mantenimiento esta noche, jueves 10 de septiembre de 2026, durante 30 minutos, entre las 19:00 CEST y las 19:30 CEST.

Tenga en cuenta que, si utiliza el método de acceso mediante launcher para Sage 200 (ES), Sage Despachos (ES) o Sage Partner Cloud (ES), la sesión se reconectará automáticamente en aproximadamente 5 segundos. Si utiliza el método Sparkview, no se verá afectado.

Pedimos disculpas por las molestias que esto pueda ocasionar.

Gracias.

El equipo de Sage

-----------------------------------------------------------------------------------------------

Sage 200 (ES) & Sage Despachos (ES) will be undergoing system maintenance tonight, Thursday, September 10th, 2026, for 30 minutes between 19:00 CEST and 19:30 CEST.

Please be aware that if you are using the launcher method of accessing Sage 200 (ES), Sage Despachos (ES), or Sage Partner Cloud (ES), the session will automatically reconnect in about 5 seconds. If you are using the Sparkview method, you won't be impacted.

We apologise for any inconvenience this may cause.

Thank you.

The Sage Team
Sep 10, 14:17 UTC

E-invoicing France - invoicing France

Resolved - The issue is resolved and the service is available and performing as expected.
Sep 10, 14:33 UTC

Update - Nous avons identifié un incident affectant les notifications de facturation électronique. Par conséquent, certains clients peuvent rencontrer des retards dans le traitement des factures électroniques entrantes, les mises à jour de statut des factures et le traitement des soumissions d’e-reporting.

Nous enquêtons actuellement sur cet incident.

----------------------------------------------------------------------------------------------------------

We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions.
We are currently investigating the issue.
Sep 10, 11:03 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 10, 10:40 UTC

Brightpearl - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Sep 10, 14:13 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 8, 16:15 UTC

Update - We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.
Sep 8, 15:30 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 8, 15:16 UTC

E-invoicing France - Degraded Performance

Resolved - Les deux problèmes (retards dans les mises à jour du statut du cycle de vie et flux d'intégration à la facturation électronique) ont été résolus.
---------------------------------------------------------------------
Both issues (Delays in lifecycle status updates and e-Invoicing Onboarding workflow) have been resolved.
Sep 10, 13:14 UTC

Monitoring - Retards dans les mises à jour des statuts du cycle de vie:
Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (e‑Invoicing) a été résolu.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
The issue affecting the e‑Invoicing onboarding workflow has been resolved.
Sep 9, 16:05 UTC

Update - Retards dans les mises à jour des statuts du cycle de vie:
Nous avons identifié une cause supplémentaire et distincte du problème au cours de la période de surveillance et nous travaillons à sa résolution.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (E‑Invoicing) a été résolu.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
We have identified an additional and separate cause of the issue during the monitoring period and we are working on a fix.

E-Invoicing Onboarding workflow:
The issue affecting the E‑Invoicing onboarding workflow has been resolved.
Sep 8, 15:30 UTC

Identified - Retards dans les mises à jour des statuts du cycle de vie:
Le problème à l’origine des retards dans les mises à jour des statuts du cycle de vie des factures a été résolu et le service fonctionne désormais comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller étroitement le service.

Workflow d’intégration à la facturation électronique:
Nous avons identifié un incident affectant le processus d’intégration à la facturation électronique. Les entreprises sont créées avec succès, mais les points de terminaison (endpoints) associés ne sont pas générés.
Nous poursuivons nos investigations et les actions correctives afin de résoudre cet incident affectant le processus d’intégration à la facturation électronique. Bien que certaines demandes d’intégration restent impactées, la majorité d’entre elles sont traitées avec succès.
Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre ce problème.

-------------------------------------------------------------------------

Delays in lifecycle status updates:
The issue with invoices that were experiencing delays in lifecycle status updates has been mitigated and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created. We are continuing to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully. We appreciate your patience as we work to resolve this issue.
Sep 7, 09:12 UTC

Update - Le service fonctionne comme prévu. Notre priorité est d’éviter toute récurrence de cet incident, tout en assurant une surveillance étroite du service.

--------------------------------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 4, 16:10 UTC

Monitoring - Le service a été rétabli. E-invoicing France fonctionne normalement. Nous surveillons de près le service afin d'éviter toute récidive.
--------------------------------------------------------
The service is restored and E-invoicing France is performing as expected. We are closely monitoring the service to avoid a reoccurrence.
Sep 4, 11:13 UTC

Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
---------------------------------------------------------------------
We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 4, 10:04 UTC

Identified - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
---------------------------------------------------------------------
We have identified the cause of the issue and we are working on a fix.
Sep 2, 13:01 UTC

Update - Nous continuons d'enquêter sur la cause du problème.
---------------------------------------------------------------------
We are continuing to investigate the cause of the issue.
Sep 2, 10:00 UTC

Update - Nous avons identifié que les factures soumises par les clients en France ne sont pas livrées avec succès.

La liste des produits concernés par ce problème est la suivante :

-Sage Active
-Sage For Accountants
-Sage Connect
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

---------------------------------------------------------------------

We have identified that the invoices submitted by customers in France are failing to deliver.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 2, 01:14 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 2, 00:40 UTC

Sage Construction Management - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 10, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:00 UTC

Scheduled - Sage Construction Management will be undergoing maintenance on Thursday, 10 September 2026, for 7 hours, between 08:30 IST and 15:30 IST (04:00 BST and 11:00 BST, 23:30 EDT on 9 September and 06:30 EDT on 10 September, 13:00 AEST and 20:00 AEST, 20:30 PDT on 9 September and 03:30 PDT on 10 September).

The service may be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

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Sage Construction Management fera l'objet d'une maintenance système le Jeudi 10 Septembre 2026, pendant 7 heures, entre 08h30 IST et 15h30 IST (de 04h00 à 11h00 BST, de 23h30 EDT le 9 septembre à 06h30 EDT le 10 septembre, de 13h00 à 20h00 AEST, et de 20h30 PDT le 9 septembre à 03h30 PDT le 10 septembre).

Le service peut être indisponible pendant cette période prévue.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 2, 15:00 UTC

Sep `9`, `2026`

Sage Business Cloud Self Service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 UTC

Scheduled - Sage Business Cloud Self Service will be undergoing maintenance on Wednesday, September 9th, 2026, for 1 hour, between 20:00 SAST and 21:00 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 9, 15:42 UTC

Sage Business Cloud Accounting ZA - Operational

Resolved - We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the service is performing as expected.
Sep 9, 11:38 UTC

Sep `8`, `2026`

Sep `7`, `2026`

E-invoicing France - Degraded Performance

Resolved - This incident has been resolved.
Sep 7, 09:13 UTC

Identified - Nous continuons à travailler avec le fournisseur tiers afin d'investiguer et d'atténuer le problème affectant le processus d'intégration de la facturation électronique (E-Invoicing). Bien que certaines demandes d'intégration restent affectées, la majorité des demandes sont traitées avec succès.

L'enquête est toujours en cours.

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We are continuing to work with the third party provider to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully.
The investigation remains ongoing.
Sep 5, 14:41 UTC

Update - Nous avons identifié un incident affectant le processus d'intégration de la facturation électronique (E-Invoicing). Les entreprises sont créées avec succès, cependant les points de terminaison associés ne sont pas créés.

La liste des produits affectés par cet incident est :
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

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We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 5, 02:50 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 5, 02:02 UTC

Related

Scheduled Maintenance

Sage Intacct - Global - Scheduled Maintenance Sep 26, 2026 02:30-06:30 UTC

Scheduled Maintenance on HMRC Sep 26, 2026 18:00 - Sep 28, 2026 08:00 UTC

Sage ACS / SFD - Scheduled Maintenance Sep 27, 2026 10:00-13:00 UTC

Sage Provisioning Portal (SEOS) - Scheduled Maintenance Sep 27, 2026 15:00-17:00 UTC

Sage People SFTP - Scheduled Maintenance Oct 7, 2026 17:00-21:00 UTC

Past Incidents

Sep 21, 2026

Sep 20, 2026

Sep 19, 2026

Sep 18, 2026

Sep 17, 2026

Sep 16, 2026

Sep 15, 2026

Sep 14, 2026

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

Sage Intacct - Global - Scheduled Maintenance Sep `26`, `2026` `02:30`-`06:30` UTC

Scheduled Maintenance on HMRC Sep `26`, `2026` `18:00` - Sep `28`, `2026` `08:00` UTC

Sage ACS / SFD - Scheduled Maintenance Sep `27`, `2026` `10:00`-`13:00` UTC

Sage Provisioning Portal (SEOS) - Scheduled Maintenance Sep `27`, `2026` `15:00`-`17:00` UTC

Sage People SFTP - Scheduled Maintenance Oct `7`, `2026` `17:00`-`21:00` UTC

Sep `21`, `2026`

Sep `20`, `2026`

Sep `19`, `2026`

Sep `18`, `2026`

Sep `17`, `2026`

Sep `16`, `2026`

Sep `15`, `2026`

Sep `14`, `2026`

Sep `13`, `2026`

Sep `12`, `2026`

Sep `11`, `2026`

Sep `10`, `2026`

Sep `9`, `2026`

Sep `8`, `2026`

Sep `7`, `2026`