E-invoicing France - Degraded Performance
Update - Nous avons identifié un incident affectant les notifications de facturation électronique. Par conséquent, certains clients peuvent rencontrer des retards dans le traitement des factures électroniques entrantes, les mises à jour de statut des factures et le traitement des soumissions d’e-reporting.

Nous enquêtons actuellement sur cet incident.

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We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions.
We are currently investigating the issue.
Sep 10, 2026 - 11:03 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 10, 2026 - 10:40 UTC
Sage Intacct - Degraded Performance
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 09, 2026 - 23:04 UTC
Update - We are investigating an issue causing slowness for a subset of customers in the USA and Canada. The service remains available and is performing as expected for all other customers.
Sep 09, 2026 - 17:09 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 09, 2026 - 16:58 UTC
Brightpearl - Partial Outage
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 08, 2026 - 16:15 UTC
Update - We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.
Sep 08, 2026 - 15:30 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 08, 2026 - 15:16 UTC
Uptime over the past 90 days. View historical uptime.
North America Degraded Performance
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Enhanced Planning Operational
GoProposal Operational
ISV Marketplace Operational
My Workforce Analyzer Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
PAYA Payment Center Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Product Tours Operational
Remote Data Access (RDA) NA Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Cloud (CA) Operational
Sage 50 Cloud (US) Operational
Sage 50 / Sage 100 US Direct Deposit Operational
Sage 100 Contractor Cloud Operational
Sage 100 Partner Cloud (NA) Operational
Sage 300 Partner Cloud (NA) Operational
SBC Accounting Bulk Data Provisioner Operational
Sage Ai AP Automation Operational
Sage Ai Assistant Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai SIT Operational
Sage Ai Suggested Response Operational
Sage AR Automation Operational
Sage BidMatrix Operational
Sage Business Cloud Accounting (NA) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Payroll International Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Expense Management Operational
Sage Expense Management API Degraded Performance
Sage Expense Management CapitalOne Operational
Sage Expense Management Mobile Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage for Accountants Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (CA) Operational
Sage HR (US) Operational
Sage ID Operational
Sage Intacct Planning Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Licensing Service (SLS) Operational
Sage Network Operational
Sage Network API Operational
Sage Network Inbox Operational
Sage Network Portal Operational
Sage One Canada (Standard) Operational
Sage One US (Standard) Operational
Sage Operations (SO) Operational
Sage Payroll Calculator Agent Operational
Sage People Operational
Sage People SFTP Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 (Multi Tenant) - Sage Intelligence Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Europe Partial Outage
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Azuneed (FR) Operational
Banking Service Operational
Brightpearl Operational
Business Verification & Intelligence Service Operational
Cashflow (ES) Operational
Ciel Données Mobiles for Sage 50 FR Operational
Ciel.com (FR) Operational
Cloud ID Redirector Operational
Cloud Services Operational
Community Hub Operational
Companies House Service (CHS) Operational
Datahub Operational
DataFlow Service (DFS/AAPI) Operational
Developer Experience Community Operational
E-Invoicing Operational
E-invoicing France Degraded Performance
E-Invoicing Portal Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscriptions Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Employee Verification (UK) Operational
Enhanced Planning Operational
E-Reporting Degraded Performance
E-Reporting- ADP Operational
Eurowin (ES) Operational
Experts Comptables Sage FR Website Operational
Foreign Exchange Services Operational
FR-e-Reporting Operational
Futrli Operational
Generation Experts Connector Cloud (FR) Operational
GoProposal Operational
HR Data Service (DE) Operational
ID Lookup Operational
ISV Marketplace Operational
Making Tax Digital (MTD) Operational
MTD ITSA Operational
My Sage Operational
Natwest Earth Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Online Help Center (FR) Operational
Panel Sage Licensing (ES) Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Pension Data Exchange (UKI) Operational
PricerSSC Operational
Product Tours Operational
Remote Data Access (RDA) UKI Operational
SaaS Online Banking (ES) Operational
Sage.be Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Accounts Operational
Sage 50 Cloud (DE) Operational
Sage 50 Cloud (ES) Operational
Sage 50 Cloud (FR) Operational
Sage 50 Cloud (PT) Operational
Sage 50 Cloud Trial (ES) Operational
Sage 50 Cloud (UK) Operational
Sage 50 Micropay - UKI Operational
Sage 50 Payroll Operational
Sage 50 Payroll Cloud Operational
Sage 50 UK DDM – GoCardless Operational
Sage50c - Sage Intelligence Operational
Sage 100 Partner Cloud (FR) Operational
Sage 200 (ES) Operational
Sage 200 Office365 Operational
Sage 200 Partner Cloud (ES) Operational
Sage 200 Portal del Empleado (ES) Operational
Sage 200 Professional SPC (UKI) Operational
Sage 200 Standard (UKI) Operational
Sage Accountants Production (SAP) Operational
Sage ACS Operational
Sage Active Degraded Performance
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai Report Recommender Operational
Sage Ai Transaction Categorisation Operational
Sage AR Automation Operational
Sage Balances (ES) Operational
Sage Bewerber Online (DE) Operational
Sage BOB Operational
Sage Boutique Partenaires (FR) Operational
Sage Business Cloud Accounting (UKI) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Bureau (FR) Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Lohnabrechnung (DE) Operational
Sage Business Cloud Paie (FR) Operational
Sage Business Cloud Payroll Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Wage Verification Operational
Sage Business Docs Operational
Sage Business Reporting Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Degraded Performance
Sage Connect Outlook Add-In Operational
Sage Connector Distribution Service Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage Corporation Tax Operational
Sage Customer Services Operational
Sage Customers Services UKI Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage CV Reader (DE) Operational
Sage Despachos (ES) Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage DPW Cloud Operational
Sage Earth Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage EDI (FR) Operational
Sage EDI EC (FR) Operational
Sage EDI PME (FR) Operational
Sage ERP (DE) Operational
Sage eFactura ContaPlus (ES) Operational
Sage efacture (FR) Operational
Sage Expense Management Partial Outage
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Final Accounts Online Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage Flux Bancaires Operational
Sage for Accountants Degraded Performance
Sage FRP 1000 (FR) Degraded Performance
Sage FRP 1000 Partner Cloud (FR) Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (DE) Operational
Sage HR (FR) Operational
Sage HR (IE) Operational
Sage HR (UK) Operational
Sage HRP (UKI) HR Payroll UKI Operational
Sage HR Online Service (DE) Operational
SageID Redirector for FRP Operational
Sage ID Operational
Sage Intacct Degraded Performance
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Intacct Planning Operational
Sage L1000 (FR) Operational
Sage Learning Services Spain Operational
Sage Licensing (ES) Operational
Sage Licensing Service (SLS) Operational
Sage Linkup (FR) Operational
Sage Mobile (DE) Operational
Sage Network Operational
Sage Network API Operational
Sage Connect Outlook Add-In Operational
Sage Network Inbox Operational
Sage Network Link Operational
Sage Network Portal Operational
Sage One Portugal Operational
Sage Online (FR) Operational
Sage Operations (SO) Operational
Sage PA Operational
Sage Panel AddOns Operational
Sage Partner Edition Operational
Sage Payments (UKI) Operational
Sage Payroll Operational
Sage Payroll DE Operational
Sage People Operational
Sage People SFTP Operational
Sage Personal Tax Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage RTX (EU) Operational
Sage SaaS Accountants (ES) Operational
Sage Sales Management Operational
Sage Service Token (ES) Operational
Sage SFD Operational
Sage Smartcool (ES) Operational
Sage Software Auto Update Service Operational
Sage Sole Trader Operational
Sage Soluciones Conectadas (ES) Operational
Sage Soluciones Conectadas API (ES) Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Token Service Operational
Sage Tu-Efideliza Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Degraded Performance
Sage X3 Hosted (FR) Degraded Performance
Sage X3 Online Help Operational
Sage XRT Advanced Operational
Sage XRT Business Exchange Operational
Sage XRT Treasury Operational
Sage XRT Treasury (FR) Operational
Sage ZW Mobile (DE) Operational
SBC Accounting API Operational
SBC Accounting Bulk Data Provisioner Operational
SBC UI Operational
SIREN/SIRET Operational
SMB Tracker Bot Operational
Store Sage FR Website Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Asia Pacific Partial Outage
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Data Hub AU Operational
Developer Experience Community Operational
Embedded Services Operational
Enhanced Planning Operational
Futrli Operational
GoProposal Operational
ID Lookup Operational
ISV Marketplace Operational
Messaging Service Operational
Micropay SFTP for Payflow (AU) Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage AR Automation Operational
Sage Business Cloud Digital Network Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage Employee Service Operational
Sage Expense Management Partial Outage
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Global KnowledgeBase Operational
Sage HandiSoft Client Portal Operational
Sage HandiSoft Connect Operational
Sage HandiSoft Final Accounts AU Operational
Sage HandiSoft Online Operational
Sage HandiTax Cloud Operational
Sage HR Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Payroll Online MicrOpay Operational
Sage Payroll Online ESP Operational
Sage Payroll Online Web API Operational
Sage Payroll Online ConnX Operational
Sage Payroll Online WageEasy Operational
Sage Payroll Online Express Super Operational
Sage Payroll Online Yellowfin Operational
Sage People Operational
Sage People Pay Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage TimeSlips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 (Single Tenant) Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
South America Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Fox NET Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Plataforma Sage Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Business Cloud Digital Network Operational
Sage CRM Community Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Gestão Contábil Operational
Sage HR Operational
Sage ID Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage People Operational
Sage People SFTP Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 (Single Tenant) Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Webchat Functionality Operational
Middle East and Africa Operational
Authentication Service Operational
AutoEntry Operational
Automatic Updates Operational
Banking Service Operational
Brightpearl Operational
Channel Business Partner Application Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
DDS Payroll insights tool Sage 300 ZA Operational
Developer Experience Community Operational
Embedded Services Operational
Evolution: Sync Dash (ZA) Operational
GoProposal Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 300 Connected Services Operational
Sage 300 People Managed Services Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Accounting ZA Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Payroll Professional Operational
Sage Business Cloud Payroll South Africa Operational
Sage Business Cloud Intelligence Reporting Operational
Sage Business Cloud Self Service Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connected Services Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Evolution International Operational
Sage Evolution SDK (ZA) Operational
Sage Global KnowledgeBase Operational
Sage HR Operational
Sage HR (ZA) Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligence Service (ZA) Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Outsourcing Operational
Sage Payroll Advanced (ZA) Operational
Sage People Operational
Sage People Payroll Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Provisioning Portal (SEOS) Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Cloud Operational
Sage X3 (Single Tenant) Operational
Sage X3 Online Help Operational
SageZA Hosting Service Operational
SBC Accounting ZA Training Operational
SMB Tracker Bot Operational
South Africa Online Tax Calculator Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance on HMRC Sep 11, 2026 16:00 - Sep 15, 2026 12:00 UTC

HMRC will be undergoing important system maintenance on Friday, September 11th, 2026.

MTD ITSA will be unavailable for the below services for 92 hours, between 17:00 BST on September 11th and 13:00 BST on September 15th.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Posted on Aug 20, 2026 - 18:06 UTC

Sage Intacct - Global - Scheduled Maintenance Sep 12, 2026 02:30-06:30 UTC

Sage Intacct - Global will be undergoing maintenance on Saturday, September 12th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Posted on Sep 09, 2026 - 18:39 UTC

Sep 10, 2026

E-invoicing France - Degraded Performance
Resolved - Les deux problèmes (retards dans les mises à jour du statut du cycle de vie et flux d'intégration à la facturation électronique) ont été résolus.
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Both issues (Delays in lifecycle status updates and e-Invoicing Onboarding workflow) have been resolved.
Sep 10, 13:14 UTC
Monitoring - Retards dans les mises à jour des statuts du cycle de vie:
Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (e‑Invoicing) a été résolu.

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Delays in lifecycle status updates:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
The issue affecting the e‑Invoicing onboarding workflow has been resolved.
Sep 9, 16:05 UTC
Update - Retards dans les mises à jour des statuts du cycle de vie:
Nous avons identifié une cause supplémentaire et distincte du problème au cours de la période de surveillance et nous travaillons à sa résolution.

Workflow d’intégration à la facturation électronique:
Le problème affectant le processus d'intégration de la facturation électronique (E‑Invoicing) a été résolu.

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Delays in lifecycle status updates:
We have identified an additional and separate cause of the issue during the monitoring period and we are working on a fix.

E-Invoicing Onboarding workflow:
The issue affecting the E‑Invoicing onboarding workflow has been resolved.
Sep 8, 15:30 UTC
Identified - Retards dans les mises à jour des statuts du cycle de vie:
Le problème à l’origine des retards dans les mises à jour des statuts du cycle de vie des factures a été résolu et le service fonctionne désormais comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller étroitement le service.

Workflow d’intégration à la facturation électronique:
Nous avons identifié un incident affectant le processus d’intégration à la facturation électronique. Les entreprises sont créées avec succès, mais les points de terminaison (endpoints) associés ne sont pas générés.
Nous poursuivons nos investigations et les actions correctives afin de résoudre cet incident affectant le processus d’intégration à la facturation électronique. Bien que certaines demandes d’intégration restent impactées, la majorité d’entre elles sont traitées avec succès.
Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre ce problème.

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Delays in lifecycle status updates:
The issue with invoices that were experiencing delays in lifecycle status updates has been mitigated and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

E-Invoicing Onboarding workflow:
We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created. We are continuing to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully. We appreciate your patience as we work to resolve this issue.
Sep 7, 09:12 UTC
Update - Le service fonctionne comme prévu. Notre priorité est d’éviter toute récurrence de cet incident, tout en assurant une surveillance étroite du service.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 4, 16:10 UTC
Monitoring - Le service a été rétabli. E-invoicing France fonctionne normalement. Nous surveillons de près le service afin d'éviter toute récidive.
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The service is restored and E-invoicing France is performing as expected. We are closely monitoring the service to avoid a reoccurrence.
Sep 4, 11:13 UTC
Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
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We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 4, 10:04 UTC
Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
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We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 3, 15:36 UTC
Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
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We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 3, 13:20 UTC
Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
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We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 3, 10:38 UTC
Update - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
Nous vous remercions de votre patience pendant que nous nous efforçons de résoudre ce problème.
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We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Sep 2, 15:03 UTC
Identified - Nous avons identifié la cause du problème et nous travaillons à sa résolution.
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We have identified the cause of the issue and we are working on a fix.
Sep 2, 13:01 UTC
Update - Nous continuons d'enquêter sur la cause du problème.
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We are continuing to investigate the cause of the issue.
Sep 2, 10:00 UTC
Update - Nous continuons d'enquêter sur la cause du problème.
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We are continuing to investigate the cause of the issue.
Sep 2, 06:53 UTC
Update - Nous avons identifié que les factures soumises par les clients en France ne sont pas livrées avec succès.

La liste des produits concernés par ce problème est la suivante :

-Sage Active
-Sage For Accountants
-Sage Connect
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

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We have identified that the invoices submitted by customers in France are failing to deliver.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 2, 01:14 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 2, 00:40 UTC
Sage Construction Management - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:00 UTC
Scheduled - Sage Construction Management will be undergoing maintenance on Thursday, 10 September 2026, for 7 hours, between 08:30 IST and 15:30 IST (04:00 BST and 11:00 BST, 23:30 EDT on 9 September and 06:30 EDT on 10 September, 13:00 AEST and 20:00 AEST, 20:30 PDT on 9 September and 03:30 PDT on 10 September).

The service may be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

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Sage Construction Management fera l'objet d'une maintenance système le Jeudi 10 Septembre 2026, pendant 7 heures, entre 08h30 IST et 15h30 IST (de 04h00 à 11h00 BST, de 23h30 EDT le 9 septembre à 06h30 EDT le 10 septembre, de 13h00 à 20h00 AEST, et de 20h30 PDT le 9 septembre à 03h30 PDT le 10 septembre).

Le service peut être indisponible pendant cette période prévue.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 2, 15:00 UTC

Sep 9, 2026

Sage Business Cloud Self Service - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 UTC
Scheduled - Sage Business Cloud Self Service will be undergoing maintenance on Wednesday, September 9th, 2026, for 1 hour, between 20:00 SAST and 21:00 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 9, 15:42 UTC
Sage Business Cloud Accounting ZA - Operational
Resolved - We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the service is performing as expected.
Sep 9, 11:38 UTC

Sep 8, 2026

Unresolved incident: Brightpearl - Partial Outage.

Sep 7, 2026

E-invoicing France - Degraded Performance
Resolved - This incident has been resolved.
Sep 7, 09:13 UTC
Identified - Nous continuons à travailler avec le fournisseur tiers afin d'investiguer et d'atténuer le problème affectant le processus d'intégration de la facturation électronique (E-Invoicing). Bien que certaines demandes d'intégration restent affectées, la majorité des demandes sont traitées avec succès.

L'enquête est toujours en cours.

------------------------------------------------------------------

We are continuing to work with the third party provider to investigate and mitigate the issue affecting the E-Invoicing onboarding workflow. While some onboarding requests remain affected, most requests are processing successfully.
The investigation remains ongoing.
Sep 5, 14:41 UTC
Update - Nous avons identifié un incident affectant le processus d'intégration de la facturation électronique (E-Invoicing). Les entreprises sont créées avec succès, cependant les points de terminaison associés ne sont pas créés.

La liste des produits affectés par cet incident est :
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

Nous enquêtons actuellement sur ce problème.

--------------------------------------------------------------

We identified an issue affecting the E-Invoicing onboarding workflow. Companies are being created successfully, however, the associated endpoints are not being created.

The list of products affected by this issue is:
-Sage Active.
-Sage For Accountants.
-Sage Connect.
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)
-Sage 50 (FR)
-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Batigest
-Sage Intacct

We are currently investigating.
Sep 5, 02:50 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 5, 02:02 UTC

Sep 6, 2026

Sage Intacct - Partial Outage
Resolved - We identified an issue in the USA that prevented a subset of customers from accessing the service.

The issue has now been resolved and the service is available and performing as expected.
Sep 6, 00:54 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 6, 00:29 UTC

Sep 5, 2026

Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 02:30 UTC
Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, September 5th, 2026, for 4 hours, between 02:30 UTC and 06:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 1, 14:47 UTC

Sep 4, 2026

Sage Expense Management - Degraded Performance
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 4, 15:50 UTC
Update - Processing of the remaining settlement backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
Sep 1, 15:55 UTC
Update - We are continuing to process the remaining backlog and have made significant progress. Thank you for your patience as we work to resolve this issue.
Aug 25, 16:07 UTC
Update - Significant progress in clearing the settlement backlog has been made. Processing of the remaining backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.
Aug 24, 07:32 UTC
Update - Settlements are now processing successfully. Processing of the remaining backlog is ongoing. Thank you for your patience and understanding as we work to resolve this issue.
Aug 20, 16:00 UTC
Identified - We have identified that customers in North America are experiencing delays in receiving transaction settlements from Visa. All other product functionality is working as expected. We are currently investigating.
Aug 19, 09:51 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 19, 09:29 UTC
Notifications Service - Partial Outage
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.
------------------------------------------------------------------------------
The issue is resolved and the service continues to perform as expected.
Sep 4, 10:59 UTC
Update - Le service continue de fonctionner comme prévu. Nous avons prolongé la période de surveillance afin de suivre de près le service et d'éviter toute récidive.
-----------------------------------------------------------
The service continues to operate as expected. We have extended the monitoring period to closely monitor the service to avoid a reoccurrence.
Sep 3, 15:06 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter toute récidive, et nous surveillons donc de près le service.

Les produits et services concernés sont :
- Sage Business Cloud Payroll
- Payments Out Service
- Sage ACS
- Sage Accès PA (SAPA)
- Sage SFD

-----------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

The impacted product/services include:
- Sage Business Cloud Payroll
- Payments Out Service
- Sage ACS
- Sage Accès PA (SAPA)
- Sage SFD
Sep 3, 11:40 UTC

Sep 3, 2026

Sage.com Websites - Degraded Performance
Resolved - An issue was identified where www.sage.com website was not reachable when manually connecting to it using https://sage.com. The redirect to www.sage.com was not working. The issue is resolved and the service is available and performing as expected.
Sep 3, 10:40 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 3, 10:04 UTC
HMRC - MTD - Operational
Resolved - This issue is resolved. All services continue to perform as expected.
Sep 3, 08:41 UTC
Monitoring - Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
Sep 2, 21:29 UTC
Identified - We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct

Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 2, 14:22 UTC

Sep 2, 2026

Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours, on September 2nd, 2026, between 19:30 SAST and 21:30 SAST.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Sep 1, 14:50 UTC
Sage ERP (DE) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 17:00 UTC
Scheduled - Sage ERP (DE) wird am, Mittwoch, 02. September, 2026, für 2 Std. zwischen 19:00 MSZ und 21:00 MSZ, gewartet.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
------------------------------------------------------------------------
Sage ERP (DE) will be undergoing maintenance on Wednesday, September 2nd, 2026, for 2 hours, between 19:00 CET and 21:00 CET.

During this period, the service will be unavailable.

We apologize for any inconvenience this may cause.

Thank you.
The Sage Team
Sep 2, 12:21 UTC
Sage Active - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 2, 12:01 UTC
Update - We have implemented a fix to improve the processing of onboarding requests. Work is ongoing to ensure all incoming requests are processed successfully.
Sep 1, 16:09 UTC
Identified - We have identified an issue causing delays in the provisioning of new Sage Active customers in France.
All other product functionality is working as expected.

We are currently investigating.
Sep 1, 12:05 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 11:41 UTC

Sep 1, 2026

Sage Expense Management - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 1, 18:29 UTC
Identified - We have identified an issue preventing North American customers from receiving SMS messages. We are currently investigating.
Sep 1, 17:28 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 17:08 UTC
Sage Identity Service - Degraded Performance
Resolved - We identified that earlier today there was an issue preventing global customers from logging into all services and products.
The issue is now resolved and the service is available and performing as expected.
Sep 1, 16:13 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 15:51 UTC
Sage Network - Degraded Performance
Resolved - The service is available and performing as expected. This was a proactive alert to prevent customer impact.
Sep 1, 15:56 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 10:05 UTC
Sage Identity Service - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Sep 1, 15:00 UTC
Update - We have identified an issue affecting a small subset of customers in the UK who are experiencing intermittent login issues when attempting to log in to various applications. While some customers are eventually able to log in successfully, others continue to experience login challenges.

Some of the products potentially impacted/affected:
SBC Accounting UKI
SBC Payroll UKI
Sage 50 Payroll
Sage 50 Accounts
Sage 200

We are currently investigating.
Sep 1, 12:19 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 11:41 UTC

Aug 31, 2026

SBC Payroll South Africa (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours, on Monday, August 31st, 2026, between 19:30 SAST and 21:30 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Aug 26, 15:01 UTC
Sage Network - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Aug 31, 17:06 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 31, 16:01 UTC
Identified - We have identified an intermittent issue that may prevent customers from viewing their data.
We are currently working on a fix.
The product/service affected is:
• Sage Connect
• Sage 50 CA
• Sage 100 US
• Sage 100 Partner Cloud (NA)
• Sage Intacct US
• Sage 200 Professional SPC (UKI)
• Sage 200 Standard (UKI)
• Sage 50 UKI
• Sage 100 Partner Cloud (FR)
• Sage Online (FR)
• Sage FRP 1000 (FR)
• Sage FRP 1000 Partner Cloud (FR)
• Sage 50 FR
• Sage X3 FR
• Online Help Center (FR)
• Sage X3 Hosted (FR)
• Sage 50 ES
Aug 31, 14:38 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 31, 14:20 UTC
E-invoicing France - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 12:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 10:57 UTC
Scheduled - Fin du pilote – Opération technique de bascule (cutover)
Une opération de bascule est programmée par l’Administration fiscale française du vendredi 28 août à 12h00 CEST au lundi 31 août à 14h00 CEST.

- Pendant la période de bascule :
Les flux pourront toujours être transmis au PPF, mais leur traitement sera suspendu pendant l’opération. Dans la mesure du possible, il est recommandé aux PA d’éviter de transmettre des flux durant cette période.

- À l’issue de l’opération de bascule :
Les flux transmis pendant la période de bascule seront traités dès la reprise du service (à partir de 14h00 CEST). Les retours de traitement / accusés de réception associés seront générés conformément aux procédures habituelles, notamment les messages CFE et CDV.

Nota Bene : Si des flux sont transmis pendant cette période, ils seront considérés comme faisant partie du pilote et ne seront donc pas traités par l’administration fiscale.

PPF – Portail Public de Facturation
PA – Plateforme Agréée
CFE / CDV – Types de messages d’accusé de réception liés au cycle de vie des flux (CDV = cycle de vie / statut du traitement).

---------------------------------------------------------------------------------

End of Pilot – Technical Cutover Operation
A cutover operation is scheduled by the French Tax Authorities from Friday 28th August at 10:00 UTC to Monday 31st August at 12:00 UTC.

- During the cutover period:
Flows may still be transmitted to the PPF, but their processing will be suspended during the operation. As far as possible, it is recommended that PAs avoid transmitting flows during this period.

- Following the cutover operation:
Flows transmitted during the cutover period will be processed once the service resumes (from 14:00 CEST onwards)
The associated returns/acknowledgements will be produced according to the usual procedures, in particular the CFE and CDV

Nota Bene: If any flows are transmitted during the period, they will be treated as part of the pilot and therefore not processed by the tax authority.

PPF – Portail Public de Facturation (the Public Invoicing Portal)
PA – Plateforme Agréée (Accredited/Approved Platform)
CFE / CDV – lifecycle acknowledgement message types (CDV = cycle de vie / lifecycle status).
Aug 28, 10:56 UTC

Aug 30, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday August 30th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 50 Cloud (FR)
- Sage 50 Cloud (UK)
- Sage 50 Cloud (CA)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Agosto 30, 2036 durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Août 30, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 50 Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, August 30, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Aug 21, 09:18 UTC
Sage 200 (ES) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 09:21 UTC
Scheduled - Sage 200 (ES) & Sage Despachos (ES) estarán en mantenimiento el domingo 30 de agosto de 2026, de 17:30 a 19:00 (CET), con una duración prevista de 1 hora y 30 minutos.

No se podrá acceder a los siguientes servicios durante unos minutos en la ventana de cambio:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

----------------------------------------------------------------------------------

Sage 200 (ES) & Sage Despachos (ES) will be undergoing system maintenance on Sunday, August 30th, 2026, for 1 hour and 30 minutes between 17:30 CET and 19:00 CET.

Access to the below services will be unavailable during this maintenance period:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Aug 27, 09:10 UTC
Sage Online (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 15:30 UTC
Scheduled - Sage Online (FR) feront l'objet d'une maintenance système importante le Dimanche 30 août, 2026, pendant 1 heure entre 17:30 CET et 18:30 CET.

Veuillez noter que vous ne pourrez pas accéder aux services pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.

--------------------------------------------------------------

Sage Online (FR) will undergo maintenance on Sunday, August 30th, 2026 for 1 hour between 17:30 CET to 18:30 CET.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.
Aug 27, 09:08 UTC
Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 05:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday August 30th, 2026, for 4 hours, between 06:00 BST and 10:00 BST. (01:00 EDT and 05:00 EDT). (07:00 SAST and 11:00 SAST).

The following products will not be able to provision new sites or install add-ons during this time:

- Sage 50 Cloud (US)
- Sage 50 Cloud (UK)
- Sage 100 Contractor Cloud (US)
- Sage 50 Cloud (CA)
- Sage Fixed Assets Cloud (US)

All other Sage Provisioning Portal products will not be impacted during this window.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Aug 28, 11:17 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Aug 30, 06:50 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 30, 06:28 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

E-invoicing France - invoicing France
Resolved - The issue is resolved and the service continues to perform as expected.
Aug 28, 14:17 UTC
Monitoring - The service is performing as expected and credit notes are being processed as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 28, 10:14 UTC
Update - We are continuing to investigate an issue affecting the processing of some credit notes for customers using Sage e-invoicing in France.
Aug 26, 16:05 UTC
Update - We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Aug 26, 10:08 UTC
Update - We have identified an issue where current invoices are stuck in the process for European customers. We are currently investigating.
Aug 25, 20:14 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 25, 19:53 UTC
3rd Party Provider - HMRC - Degraded Performance
Resolved - This issue is resolved. All services continue to perform as expected.
Aug 28, 14:02 UTC
Monitoring - Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.

We will continue to monitor closely.
Aug 28, 12:06 UTC
Identified - We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct

Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Aug 28, 09:44 UTC
E-invoicing France - invoicing France
Resolved - The issue is resolved and the service continues to perform as expected.
Aug 28, 12:34 UTC
Monitoring - We identified an issue that was affecting the E-Invoicing onboarding workflow. The issue affected onboarding requests and caused the final customer registration status to take longer than usual to be completed. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 27, 10:06 UTC
Sage Network - Degraded Performance
Resolved - Le problème est résolu et le service est disponible et fonctionne comme prévu.
---------------------------------------------------------------------
The issue is resolved and the service is available and performing as expected.
Aug 28, 12:21 UTC
Update - Le service a été rétabli pour la majorité des clients. Nos équipes poursuivent actuellement la restauration des mises à jour en statut “En attente”. Nous vous remercions de votre patience et de votre compréhension pendant que nous mettons tout en œuvre pour rétablir pleinement le service.
---------------------------------------------------------------------
The service has been restored for most customers. We are continuing to restore updates that are in an "Awaiting" status. Thank you for your patience as we work to resolve this issue.
Aug 26, 18:00 UTC
Update - The service has been restored for most customers. Some updates remain in an "Awaiting" status and may still experience delays while we continue work to fully restore service.

---------------------------------------------------

Le service a été rétabli pour la majorité des clients. Certaines mises à jour restent toutefois dans un état « En attente » (« Awaiting ») et peuvent encore subir des retards pendant que nous poursuivons nos efforts pour rétablir complètement le service.
Aug 25, 18:03 UTC
Identified - We are investigating an issue affecting data synchronization for some customers in Europe and North America. Customers may experience delays in receiving updated data, as queued synchronizations are not being processed automatically.
Our teams are actively investigating the issue.

Affected services may include:
-Sage 50 France
-Sage 100 France Comptabilité
-Sage 100 FR
-Sage 50 CA
-Sage 100 France Hébergée

We will provide further updates as more information becomes available.

---------------------------------------------

Nous enquêtons actuellement sur un incident affectant la synchronisation des données pour certains clients en Europe et en Amérique du Nord. Les clients peuvent constater des retards dans la réception des données mises à jour, car les synchronisations en attente ne sont actuellement pas traitées automatiquement.

Nos équipes travaillent activement à l’identification et à la résolution du problème.

Les services potentiellement concernés sont les suivants :
-Sage 50 France
-Sage 100 France Comptabilité
-Sage 100 FR
-Sage 50 CA
-Sage 100 France Hébergée

Nous publierons de nouvelles informations dès que nous en saurons davantage.
Aug 25, 15:20 UTC

Aug 27, 2026

Brightpearl Europe - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 UTC
Scheduled - Brightpearl Europe will be undergoing maintenance on Thursday, August 27th, 2026, for 2 hour, between 22:00 BST and 00:00 BST on August 28th. (23:00 CET on August 27th and 01:00 CET on August 28th.).

During this planned maintenance window, the service will be temporarily unavailable to some customers for a few minutes.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-----------------------------------------------

Brightpearl Europe fera l'objet d'une maintenance programmée le jeudi 27 août 2026, d'une durée de 2 heures, entre 23:00 CET et 01:00 CET le 28 août .

Pendant cette fenêtre de maintenance planifiée, le service sera temporairement indisponible pour certains clients pendant quelques minutes.

Nous vous prions de nous excuser pour la gêne occasionnée.

Merci de votre compréhension.

L'équipe Sage

-----------------------------------------------

Brightpearl Europa tiene programada una ventana de mantenimiento para el jueves 27 de agosto de 2026, con una duración de 2 horas, entre las 23:00 CET y las 01:00 CET del 28 de agosto.

Durante esta ventana de mantenimiento planificada, el servicio estará temporalmente no disponible para algunos clientes durante unos minutos.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Gracias por su comprensión.

El equipo de Sage

-----------------------------------------------

Bei Ihrer Brightpearl Europa ist für eine Wartung am Donnerstag, den 27. August 2026, für 2 Stunden geplant, zwischen 23:00 Uhr MEZ und 01:00 Uhr MEZ am 28. August 2026.

Während dieses geplanten Wartungsfensters wird der Dienst für einige Kunden vorübergehend für einige Minuten

Wir entschuldigen uns für etwaige Unannehmlichkeiten.


Mit freundlichen Grüßen, Das Sage-Team
Aug 20, 13:47 UTC
Sage EDI EC (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:30 UTC
Scheduled - La plate-forme EDI-EC sera en maintenance le jeudi 27 août, 2026, pendant 3 heures, entre 19:30 CET et 22:30 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Tous les services EDI Expert-comptable (superviseur EDI et dépôt des flux EDI) pendant l’installation et redémarrage

Les services EDI ci-dessous resteront opérationnels :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• Les dépôts de flux
• Le portail suivi-edi.sage.fr
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

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The EDI-EC platform will undergo maintenance on Thursday, August 27th, 2026, for 3 hours, between 19:30 CET and 22:30 CET.

The following EDI services will be unavailable:
• All EDI Accountant services (EDI Supervisor and EDI file submission) will be unavailable during the installation and restart process.

The following EDI services will remain operational:
• The flow consultation service via SBCP
• Submission tracking via DS
• New user registrations (customer journey)
• The portal oga.sage.fr
• Flow submissions
• The portal https://suivi-edi.sage.fr
• The DS control component
• The PAS, FPOC and BPIJ services

Thank you in advance for your understanding.

Kind regards. The Sage Team
Aug 24, 19:14 UTC
Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:30 UTC
Scheduled - Sage efacture (FR) sera en maintenance le Jeudi 27 août 2026, pendant 3 heures, entre 19:30 CET et 22:30 CET.

les services ci-dessous ne seront pas disponibles :
• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

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Sage efacture (FR) will be undergoing important system maintenance on Thursday, August 27th 2026, for 3 hours, between 19:30 CET and 22:30 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Aug 24, 19:18 UTC
SageID Redirector for FRP - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 UTC
Scheduled - Le service SageID Redirector pour FRP et X3 fera l’objet d’une maintenance le jeudi 27 août 2026 pendant 1 heure, entre 19:00 CET et 20:00 CET.

Le service sera indisponible pendant la fenêtre de maintenance planifiée.

Les clients FRP et X3 sur site (on premise) utilisant le service de redirection Sage ID ne pourront pas se connecter pendant l’exécution de cette maintenance de routine.

Nous vous présentons nos excuses pour la gêne occasionnée.

Nous vous remercions de votre patience.

L’équipe Sage.

----------------------------------------------------------

The service SageID Redirector for FRP and X3 will undergo maintenance on Thursday, August 27th, 2026, for 1 hour between 19:00 CET and 20:00 CET.

The service will be unavailable during the scheduled maintenance window.

On premise FRP and X3 customers utilising the Sage ID Redirection service will be unable to login whilst routine maintenance is performed.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Aug 27, 14:15 UTC
E-invoicing France - invoicing France
Resolved - The issue is resolved and the service continues to perform as expected.
Aug 27, 15:20 UTC
Sage RTX (EU) - RTX
Resolved - This issue is now resolved. All services continue to perform as expected.
Aug 27, 14:34 UTC
Identified - We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs).

The products/services affected are:
- Sage RTX (EU)
- SBC Payroll UK

We are engaged with third party, Revenue Online Service (ROS) to investigate and resolve the issue. We are waiting for updates.
Aug 27, 09:43 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 27, 09:22 UTC
Brightpearl - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Aug 27, 12:57 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 26, 14:47 UTC
Update - We have identified an intermittent issue affecting customers in Europe, causing Warewolf Goods out notes synchronisations to fail.

We are currently investigating.
Aug 26, 13:21 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 26, 13:03 UTC
Brightpearl Americas / APAC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:00 UTC
Scheduled - Brightpearl Americas is scheduled for maintenance on Thursday, August 27th, 2026, lasting 2 hours from 04:00 EDT and 06:00 EDT. (20:00 AEST and 22:00 AEST).

During this planned maintenance window, the service will be temporarily unavailable to some customers for a few minutes.

We apologise for any inconvenience this may cause.

Thank you.

The Sage Team

-------------------------------------------

Brightpearl Americas fera l'objet d'une maintenance programmée le jeudi 27 août 2026, d'une durée de 2 heures, entre 04:00 EDT et 06:00 EDT.

Pendant cette fenêtre de maintenance planifiée, le service sera temporairement indisponible pour certains clients pendant quelques minutes.

Nous vous prions de nous excuser pour la gêne occasionnée.

Merci de votre compréhension.

L'équipe Sage

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Brightpearl Americas tiene programada una ventana de mantenimiento para el jueves 27 de agosto de 2026, con una duración de 2 horas, entre las 05:00 ART y las 07:00 ART.

Durante esta ventana de mantenimiento planificada, el servicio estará temporalmente no disponible para algunos clientes durante unos minutos.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Gracias por su comprensión.

El equipo de Sage
Aug 20, 13:29 UTC
Sage Expense Management API - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Aug 27, 08:16 UTC
Identified - We are investigating an issue preventing customers from all regions from using the email forwarding feature for creating expenses, in Sage Expense Management. As a work around customers are able to manually create expenses. All other product functionality is working as expected. We are currently investigating.
Aug 27, 07:33 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 27, 06:49 UTC
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