Sage Status

Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2026 - 21:00 UTC

Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 22:00 BST and 02:00 BST on October 16th (23:00 SAST on October 15th and 03:00 SAST on October 16th).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud werden am Donnerstag, dem 15. October 2026 zwischen 23:00 MEZ und 03:00 MEZ am 16. October 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Oct 15, 2026 21:00 - Oct 16, 2026 01:00 UTC

Banking Service - Partial Outage

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to work on a fix. As a workaround, customers can use the Yodlee Standard Bank connection for new onboarding, while existing customers can re-authenticate using their existing connection. We appreciate your patience as we work to fully resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 2026 - 15:51 UTC

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 2026 - 08:31 UTC

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank are unable to receive bank feeds:
Third-party provider GoCardless continues to work on a fix for the issue. We appreciate your patience as we work to resolve this issue.
Oct 13, 2026 - 07:30 UTC

Update - We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.
Sep 22, 2026 - 15:39 UTC

Identified - We have identified an issue affecting customers in the USA, Canada, Ireland, and the UK. Customers with accounts at The Co-operative Bank who use the products listed below are unable to receive bank feeds. The service continues to perform as expected for customers using other banking providers.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sage 50 CA
Sep 21, 2026 - 14:34 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 2026 - 14:01 UTC

Uptime over the past 90 days. View historical uptime.

North America Operational

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Enhanced Planning Operational

GoProposal Operational

ISV Marketplace Operational

My Workforce Analyzer Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

PAYA Payment Center Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Product Tours Operational

Providers Connection Operational

Remote Data Access (RDA) NA Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Cloud (CA) Operational

Sage 50 Cloud (US) Operational

Sage 50 / Sage 100 US Direct Deposit Operational

Sage 100 Contractor Cloud Operational

Sage 100 Partner Cloud (NA) Operational

Sage 300 Partner Cloud (NA) Operational

SBC Accounting Bulk Data Provisioner Operational

Sage Ai AP Automation Operational

Sage Ai Assistant Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai SIT Operational

Sage Ai Suggested Response Operational

Sage AR Automation Operational

Sage BidMatrix Operational

Sage Business Cloud Accounting (NA) Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Payroll International Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management CapitalOne Operational

Sage Expense Management Mobile Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage for Accountants Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (CA) Operational

Sage HR (US) Operational

Sage ID Operational

Sage Intacct Planning Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Licensing Service (SLS) Operational

Sage Migration Assistant Operational

Sage Network Operational

Sage Network API Operational

Sage Network Inbox Operational

Sage Network Portal Operational

Sage One Canada (Standard) Operational

Sage One US (Standard) Operational

Sage Operations (SO) Operational

Sage Payroll Calculator Agent Operational

Sage People Operational

Sage People SFTP Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

Europe Under Maintenance

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Azuneed (FR) Operational

Banking Service Operational

Brightpearl Operational

Business Verification & Intelligence Service Operational

Cashflow (ES) Operational

Ciel Données Mobiles for Sage 50 FR Operational

Ciel.com (FR) Operational

Cloud ID Redirector Operational

Cloud Services Operational

Community Hub Operational

Companies House Service (CHS) Operational

Datahub Operational

DataFlow Service (DFS/AAPI) Operational

Developer Experience Community Operational

E-Invoicing Operational

E-invoicing France Operational

E-Invoicing Portal Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscriptions Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Employee Verification (UK) Operational

Enhanced Planning Operational

E-Reporting Operational

E-Reporting- ADP Operational

Eurowin (ES) Operational

Experts Comptables Sage FR Website Operational

Foreign Exchange Services Operational

FR-e-Reporting Operational

Futrli Operational

Generation Experts Connector Cloud (FR) Operational

GoProposal Operational

HR Data Service (DE) Operational

ID Lookup Operational

ISV Marketplace Operational

Making Tax Digital (MTD) Operational

MTD ITSA Operational

My Sage Operational

Natwest Earth Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Online Help Center (FR) Operational

Panel Sage Licensing (ES) Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Pension Data Exchange (UKI) Operational

PricerSSC Operational

Product Tours Operational

Remote Data Access (RDA) UKI Operational

SaaS Online Banking (ES) Operational

Sage.be Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Accounts Operational

Sage 50 Cloud (DE) Operational

Sage 50 Cloud (ES) Operational

Sage 50 Cloud (FR) Operational

Sage 50 Cloud (PT) Operational

Sage 50 Cloud Trial (ES) Operational

Sage 50 Cloud (UK) Operational

Sage 50 Micropay - UKI Operational

Sage 50 Payroll Operational

Sage 50 Payroll Cloud Operational

Sage 50 UK DDM – GoCardless Operational

Sage50c - Sage Intelligence Operational

Sage 100 Partner Cloud (FR) Operational

Sage 200 (ES) Operational

Sage 200 Office365 Operational

Sage 200 Partner Cloud (ES) Operational

Sage 200 Portal del Empleado (ES) Operational

Sage 200 Professional SPC (UKI) Operational

Sage 200 Standard (UKI) Operational

Sage Accountants Production (SAP) Operational

Sage ACS Operational

Sage Active Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai Report Recommender Operational

Sage Ai Transaction Categorisation Operational

Sage AR Automation Operational

Sage Balances (ES) Operational

Sage Bewerber Online (DE) Operational

Sage BOB Operational

Sage Boutique Partenaires (FR) Operational

Sage Business Cloud Accounting (UKI) Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Bureau (FR) Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Lohnabrechnung (DE) Operational

Sage Business Cloud Paie (FR) Operational

Sage Business Cloud Payroll Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Wage Verification Operational

Sage Business Docs Operational

Sage Business Reporting Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Connect Outlook Add-In Operational

Sage Connector Distribution Service Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage Corporation Tax Operational

Sage Customer Services Operational

Sage Customers Services UKI Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage CV Reader (DE) Operational

Sage Despachos (ES) Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage DPW Cloud Operational

Sage Earth Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage EDI (FR) Operational

Sage EDI EC (FR) Operational

Sage EDI PME (FR) Operational

Sage ERP (DE) Operational

Sage eFactura ContaPlus (ES) Operational

Sage efacture (FR) Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Final Accounts Online Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage Flux Bancaires Operational

Sage for Accountants Operational

Sage FRP 1000 (FR) Operational

Sage FRP 1000 Partner Cloud (FR) Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (DE) Operational

Sage HR (FR) Operational

Sage HR (IE) Operational

Sage HR (UK) Operational

Sage HRP (UKI) HR Payroll UKI Operational

Sage HR Online Service (DE) Operational

SageID Redirector for FRP Operational

Sage ID Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Intacct Planning Operational

Sage L1000 (FR) Operational

Sage Learning Services Spain Operational

Sage Licensing (ES) Operational

Sage Licensing Service (SLS) Operational

Sage Linkup (FR) Operational

Sage Migration Assistant Operational

Sage Mobile (DE) Operational

Sage Network Operational

Sage Network API Operational

Sage Connect Outlook Add-In Operational

Sage Network Inbox Operational

Sage Network Link Operational

Sage Network Portal Operational

Sage One Portugal Operational

Sage Online (FR) Operational

Sage Operations (SO) Operational

Sage PA Operational

Sage Panel AddOns Operational

Sage Partner Edition Operational

Sage Payments (UKI) Operational

Sage Payroll Operational

Sage Payroll DE Operational

Sage People Operational

Sage People SFTP Operational

Sage Personal Tax Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage RTX (EU) Operational

Sage SaaS Accountants (ES) Operational

Sage Sales Management Operational

Sage Service Token (ES) Operational

Sage SFD Operational

Sage Smartcool (ES) Operational

Sage Software Auto Update Service Operational

Sage Sole Trader Operational

Sage Soluciones Conectadas (ES) Operational

Sage Soluciones Conectadas API (ES) Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Token Service Operational

Sage Tu-Efideliza Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Under Maintenance

Sage X3 Hosted (FR) Operational

Sage X3 Online Help Operational

Sage XRT Advanced Operational

Sage XRT Business Exchange Operational

Sage XRT Treasury Operational

Sage XRT Treasury (FR) Operational

Sage ZW Mobile (DE) Operational

SBC Accounting API Operational

SBC Accounting Bulk Data Provisioner Operational

SBC UI Operational

SIREN/SIRET Operational

SMB Tracker Bot Operational

Store Sage FR Website Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

DATEV Operational

Asia Pacific Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Data Hub AU Operational

Developer Experience Community Operational

Embedded Services Operational

Enhanced Planning Operational

Futrli Operational

GoProposal Operational

ID Lookup Operational

ISV Marketplace Operational

Messaging Service Operational

Micropay SFTP for Payflow (AU) Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage AR Automation Operational

Sage Business Cloud Digital Network Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage Employee Service Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Global KnowledgeBase Operational

Sage HandiSoft Client Portal Operational

Sage HandiSoft Connect Operational

Sage HandiSoft Final Accounts AU Operational

Sage HandiSoft Online Operational

Sage HandiTax Cloud Operational

Sage HR Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Payroll Online MicrOpay Operational

Sage Payroll Online ESP Operational

Sage Payroll Online Web API Operational

Sage Payroll Online ConnX Operational

Sage Payroll Online WageEasy Operational

Sage Payroll Online Express Super Operational

Sage Payroll Online Yellowfin Operational

Sage People Operational

Sage People Pay Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage TimeSlips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

South America Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Fox NET Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Plataforma Sage Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Business Cloud Digital Network Operational

Sage CRM Community Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Gestão Contábil Operational

Sage HR Operational

Sage ID Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage People Operational

Sage People SFTP Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Webchat Functionality Operational

Middle East and Africa Partial Outage

Authentication Service Operational

AutoEntry Operational

Automatic Updates Operational

Banking Service Partial Outage

Brightpearl Operational

Channel Business Partner Application Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

DDS Payroll insights tool Sage 300 ZA Operational

Developer Experience Community Operational

Embedded Services Operational

Evolution: Sync Dash (ZA) Operational

GoProposal Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 300 Connected Services Operational

Sage 300 People Managed Services Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Accounting ZA Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Payroll Professional Operational

Sage Business Cloud Payroll South Africa Operational

Sage Business Cloud Intelligence Reporting Operational

Sage Business Cloud Self Service Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connected Services Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Evolution International Operational

Sage Evolution SDK (ZA) Partial Outage

Sage Global KnowledgeBase Operational

Sage HR Operational

Sage HR (ZA) Operational

Sage ID Operational

Sage Intacct Partial Outage

Sage Intacct Planning Operational

Sage Intelligence Service (ZA) Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Outsourcing Operational

Sage Payroll Advanced (ZA) Operational

Sage People Operational

Sage People Payroll Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Provisioning Portal (SEOS) Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Cloud Under Maintenance

Sage X3 Online Help Operational

SageZA Hosting Service Operational

SBC Accounting ZA Training Operational

SMB Tracker Bot Operational

South Africa Online Tax Calculator Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

Cloud Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sage Intacct - Global - Scheduled Maintenance Oct `17`, `2026` `02:30`-`06:30` UTC

The service Sage Intacct will undergo maintenance on Saturday, October 17th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Posted on Oct 14, 2026 - 07:22 UTC

Sage Operations (SO) Global - Scheduled Maintenance Oct `17`, `2026` `03:00`-`06:00` UTC

Sage Operations (SO) Global will undergo maintenance on Saturday, October 17th, 2026, for 3 hours, between 04:00 BST and 07:00 BST. (05:00 SAST/CET and 08:00 SAST/CET); (13:00 AEDT and 16:00 AEDT); (October 16th 23:00 EDT and October 17th 02:00 EDT).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Operations (SO) Global sera en maintenance le Samedi 17 Octobre, 2026, pendant 3 heures, entre 05:00 CET et 08:00 CET (16 Octobre 23:00 EDT et 17 Octobre 02:00 EDT).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 17. Oktober. 2026. für 3 Stunden zwischen 05:00 MEZ und 08:00 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
Posted on Oct 06, 2026 - 18:19 UTC

Sage Construction Management - Scheduled Maintenance Oct `17`, `2026` `04:00`-`10:00` UTC

Sage Construction Management will be undergoing maintenance on Saturday, October 17th, 2026, for 6 hours, between 09:30 IST and 15:30 IST (05:00 BST and 11:00 BST; 00:00 EDT and 06:00 EDT; 14:00 AEST and 20:00 AEST).
The service may be unavailable during this scheduled time.
We apologise for any inconvenience this may cause.
Thank you,
The Sage Team

Sage Construction Management fera l'objet d'une maintenance système le samedi 17 octobre 2026, pendant 6 heures, entre 00:00 EDT et 06:00 EDT.
Le service peut être indisponible pendant cette période prévue.
Nous nous excusons pour les inconvénients que cela pourrait causer.
Merci,
L'équipe Sage.
Posted on Oct 15, 2026 - 17:27 UTC

Sage X3 Cloud NA - Scheduled Maintenance Oct `17`, `2026` `04:00`-`08:00` UTC

The service Sage X3 Cloud in North America will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 9:00PM PDT and 01:00 AM PDT on October 16th.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Posted on Oct 15, 2026 - 16:40 UTC

Sage Linkup (FR) - Scheduled Maintenance Oct `18`, `2026` `10:00`-`17:00` UTC

Sage Linkup (FR) sera en maintenance le Dimanche 18 Octobre 2026, pendant 7 heures, entre 12:00 CET et 19:00 CET.

Le service ne sera pas disponible pendant cette période programmée.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------

Sage Linkup (FR) will be undergoing system maintenance on Sunday, October 18th, 2026, for 7 hours, between 12:00 CET and 19:00 CET.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Posted on Oct 09, 2026 - 14:15 UTC

Sage 200 Standard (UKI) - Scheduled Maintenance Oct `19`, `2026` `19:00`-`23:00` UTC

The service Sage 200 Standard (UKI) will undergo maintenance on Monday 19th October 2026 for 4 hours between 19:00 UTC (20:00 BST) to 23:00 UTC (Tuesday 20th October 2026 at 00:00 BST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 13, 2026 - 11:57 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `20`, `2026` `07:00`-`09:00` UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 20 October 2026 for 2 hours between 07:00UTC to 09:00UTC.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 15, 2026 - 17:03 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `27`, `2026` `07:00`-`09:00` UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 27 October 2026 for 2 hours between 07:00UTC to 09:00UTC.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 15, 2026 - 17:08 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `29`, `2026` `07:00`-`09:00` UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 29 October 2026 for 2 hours between 07:00UTC to 09:00UTC.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 15, 2026 - 17:11 UTC

Past Incidents

Oct `15`, `2026`

Brightpearl - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 15, 16:32 UTC

Identified - We have identified an issue preventing customers in Europe and the US from creating new users and accessing the staff records in Brightpearl. Customers are presented with “timeout” error message.
We have identified the cause of the issue and are working on a fix.
Oct 15, 14:10 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 15, 13:48 UTC

Oct `14`, `2026`

E-invoicing France - invoicing France

Resolved - Le problème est résolu et les services continuent de fonctionner comme prévu.
----------------------------------
This issue is resolved. All services continue to perform as expected.
Oct 14, 16:05 UTC

Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter que la situation ne se reproduise et nous surveillons de près le service.
------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 11:08 UTC

Identified - Nous avons identifié la cause du problème et travaillons actuellement à sa résolution. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour rétablir la situation.
------------------------------------------
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 13, 15:15 UTC

Update - Nous enquêtons sur un incident affectant l'envoi de documents de facturation électronique pour un sous-ensemble de clients. Certaines factures sortantes peuvent subir des retards ou ne pas être transmises avec succès. Toutes les autres fonctionnalités du produit fonctionnent comme prévu.

Produits concernés :
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
----------------------------------------
We are investigating an issue affecting the sending of e-invoicing documents for a subset of customers. Some outbound invoices may experience delays or may not complete successfully. All other product functionalities are performing as expected.

The products affected are:
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
Oct 13, 11:10 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 10:37 UTC

Sage Business Cloud Accounting ZA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC

Scheduled - The service Sage Business Cloud Accounting ZA will undergo maintenance on Wednesday 14th October 2026 for 1 hour hour between 08:00 UTC (10:00 SAST) to 09:00 UTC (11:00 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 10:21 UTC

Oct `13`, `2026`

Automatic Updates (ZA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 13, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 UTC

Scheduled - Automatic Updates (ZA) will undergo maintenance on Tuesday 13th October 2026 for 3 hours and 30 minutes between 15:00 UTC (17:00 SAST) to 18:30 UTC (20:30 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 09:36 UTC

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 13, 16:00 UTC

Monitoring - We have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 13, 14:54 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 14:28 UTC

Banking Service - Partial Outage

Resolved - This incident has been resolved.
Oct 13, 07:35 UTC

Update - We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
Oct 12, 15:19 UTC

Identified - We identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later". Connected customers are experiencing a delay in receiving transactions.

Products/Service impacted include:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

We are currently investigating.
Oct 12, 09:01 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 08:41 UTC

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 13, 07:21 UTC

Investigating - We have identified an issue where customers in North America are intermittently unable to access the application. We are currently investigating.
Oct 12, 19:41 UTC

Oct `12`, `2026`

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 12, 20:45 UTC

AutoEntry - Core

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 12, 15:35 UTC

Monitoring - We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
Oct 12, 13:32 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 13:12 UTC

Oct `11`, `2026`

Sage Provisioning Portal (SEOS) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 11, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:00 UTC

Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday October 11th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Octubre 11, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Octobre 11, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, Oktober 11, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Oct 6, 11:02 UTC

Oct `10`, `2026`

FR-e-Reporting - Degraded Performance

Resolved - Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

---------------------------------------------

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.
Oct 10, 09:11 UTC

Update - Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés :
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)

---------------------------------------------------------------

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are:
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
Oct 10, 07:50 UTC

Investigating - Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

----------------------------------------------------------------------------

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 10, 07:17 UTC

Sage 300 People Managed Services (ZA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 UTC

Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Saturday, 10th October 2026, for 4 hours between 06:00 SAST and 10:00 SAST.

Please note that all API integrations, ESS, and the Sage 300 People application will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 6, 11:06 UTC

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:30 UTC

Scheduled - Sage Intacct - Global - Scheduled Maintenance

The service Sage Intacct will undergo maintenance on October 10th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 7, 17:07 UTC

Oct `9`, `2026`

Sage Intacct - Major Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 9, 11:49 UTC

Update - We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Oct 9, 11:15 UTC

Identified - We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance.
We have identified the cause of the issue and we are working on a fix.
Oct 9, 10:45 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 9, 10:26 UTC

Oct `8`, `2026`

Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:01 UTC

Scheduled - Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Mittwoch, den 7. Oktober 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 09:00 MEZ am 7. Oktober und 08:00 MEZ am 8. Oktober statt.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Für weitere Informationen klicken Sie bitte hier link.

Mit freundlichen Grüßen, Das Sage-Team

------------------------------------------------------------------------

Sage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Wednesday, October 7th, 2026, for 23 hours, between 09:00 CET and 08:00 CET on October 8th.

During this scheduled period of time the service will be unavailable.

We apologise for any inconvenience this may cause.

For further information, please click on this link.

Thank you. The Sage Team
Oct 1, 19:58 UTC

Brightpearl - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 8, 16:32 UTC

Update - The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 7, 15:45 UTC

Investigating - eBay Integration Functionalities:
We have identified a global issue preventing customers from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating.

The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 2, 07:53 UTC

Update - The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Sep 29, 15:57 UTC

Monitoring - The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 12:59 UTC

Oct `7`, `2026`

Sage People SFTP - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 UTC

Scheduled - Sage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT).

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

----------------------------------------------------

Sage People SFTP fera l'objet d'une maintenance système le mercredi 7 Octobre 2026, pendant 4 heures, entre 13:00 EDT et 17:00 EDT.

Le service ne sera pas disponible pendant cette période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage.
Sep 11, 14:33 UTC

Sage 300 People Managed Services (ZA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 UTC

Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Wednesday, 7th October 2026, for 30 minutes between 21:00 SAST and 21:30 SAST.

Please note that only API integrations and ESS will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 6, 11:10 UTC

Download issues - Degraded performance

Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

--------------------------

The issue is resolved and the service continues to perform as expected.
Oct 7, 16:01 UTC

Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter que cela ne se reproduise, tout en surveillant le service de près.
-------------------------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 7, 14:17 UTC

Identified - Nous avons identifié un problème affectant les clients en France, qui rencontrent des lenteurs lorsqu'ils tentent de consulter les fils d'actualité ou d'effectuer des téléchargements pour les produits listés ci-dessous. Ces téléchargements incluent les dernières versions de chaque produit.

Les produits et services potentiellement concernés incluent, sans s'y limiter :
- My Sage
- Sage 50 FR
- Sage FRP 1000
- Sage 100 Paie
- Partner Hub
- Belgique/SI
- Espace Partenaire pour Small
- Expert-comptable (GE)
- Sage 100 / EDI / Paie
- Batigest (Gamme PE)
- Sage X3

Nous procédons actuellement à des vérifications.
---------------------------------------------------------------------------------
We have identified an issue where customers in France are facing slowness when attempting to view news feeds or complete downloads for the products listed below. These downloads include the latest versions of each product.

The products/services potentially affected include, but are not limited to:
-My Sage
-Sage 50 FR
-Sage FRP 1000
-Sage 100 Payroll
-Partner Hub
-Belgique/SI
-Espace Partenaire pour Small
-Expert Comptable (GE)
-Sage 100/ EDI / Paye
-Batigest (Gamme PE)
-Sage X3

We are currently investigating.
Oct 7, 12:02 UTC

Sage efacture (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 UTC

Scheduled - Sage eFacture (FR) sera en maintenance le Mercredi 7 octobre 2026, pendant 2 heures, entre 12:00 CET et 14:00 CET.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Wednesday, 7th October 2026, for 2 hours between 12:00 CET and 14:00 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 5, 15:14 UTC

Sage Intacct - Partial Outage

Resolved - We identified an issue in the USA that prevented a subset of customers from accessing the service.
The issue is resolved and the service is available and performing as expected.
Oct 7, 01:01 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 7, 00:45 UTC

Oct `6`, `2026`

ERP Synchroniser - Major Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 6, 15:28 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

-----------------------------------------------------

Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.
Oct 5, 19:03 UTC

Identified - The issue has been identified and a fix is being implemented.

-----------------------------------

La cause du problème a été identifiée et un correctif est en cours d'implémentation.
Oct 5, 18:06 UTC

Investigating - We have identified an issue preventing processing of invoices for customers globally. Customers are presented with error message “sync failed, contact support” when attempting to process invoices. We are investigating.

Some of the impacted products/services include:
-Sage 50 France
-Sage 100 France Comptabilité
-Sage Online
-Sage 50 CA
-Sage 100 France Hébergée
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage X3 Hosted (FR)

----------------------------------------

Nous avons identifié un problème empêchant le traitement des factures pour les clients à l’échelle mondiale. Les clients voient le message d’erreur « Échec de la synchronisation, contactez le support » lorsqu’ils tentent de traiter des factures. Nous sommes en cours d’investigation.

Certains des produits/services impactés incluent:
-Sage 50 France
-Sage 100 France Comptabilité
-Sage Online
-Sage 50 CA
-Sage 100 France Hébergée
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage X3 Hosted (FR)
Oct 5, 14:45 UTC

Sage EDI (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 6, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 10:00 UTC

Scheduled - La plate-forme EDI sera en maintenance le Mardi 6 octobre 2026, pendant 2 heures, entre 12:00 CET et 14:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• Le portail suivi-edi.sage.fr
• Le portail https://edi.sage.fr/

Les services EDI ci-dessous resteront opérationnels :
• Les dépôts de flux
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ
• Tous les services EDI Expert-comptable

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

---------------------------------------------

The EDI platform will undergo maintenance on Tuesday, October 6th, 2026, for 2 hours between 12:00 CET and 14:00 CET.

The following EDI services will be unavailable:
• Flow consultation service via SBCP
• Submission tracking service via DS
• New user registrations (customer onboarding journey)
• The portal oga.sage.fr
• The portal https://suivi-edi.sage.fr
• The portal https://edi.sage.fr/

The following EDI services will remain operational:
• File/flow submissions
• DS validation service
• PAS, FPOC, and BPIJ services
• All EDI services for accounting professionals

Thank you in advance for your understanding.

Kind regards. The Sage Team
Oct 5, 15:07 UTC

Oct `5`, `2026`

Sage Expense Management - Degraded Performance

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 5, 19:11 UTC

Update - We have identified an issue causing delays in notification delivery for some customers in the United States. All other product functionality is operating as expected. We are currently investigating the issue.
Oct 5, 18:26 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 5, 18:17 UTC

E-Reporting - Partial Outage

Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.
--------------------------------
The issue is resolved and the service continues to perform as expected.
Oct 5, 08:56 UTC

Monitoring - Le service fonctionne comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller le service de près.
----------------------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 2, 15:51 UTC

Identified - Nous avons identifié la cause du problème et travaillons actuellement à la mise en œuvre d'un correctif. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre cet incident.
---------------------------------------------------
We have identified the cause of the issue, and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 1, 09:53 UTC

Update - Nous avons identifié un problème empêchant les clients en France de téléverser des documents. Toutes les autres fonctionnalités du produit fonctionnent normalement.

Nous enquêtons actuellement sur ce problème.

Produits/Services concernés :
-Sage 50 FR
-Sage Online (FR)

----------------------------------------------

We have identified an issue preventing customers in France from uploading documents. All other product functionalities are performing as expected.
We are investigating.
The products/services affected are:
-Sage 50 FR
-Sage Online (FR)
Sep 30, 16:03 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 30, 15:40 UTC

Remote Data Access (RDA) NA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 5, 08:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:30 UTC

Scheduled - Remote Data Access (RDA) NA will be undergoing maintenance on Monday, October 5th, 2026, for 15 minutes, between 04:30 EDT and 04:45 EDT.

The service may be unavailable during this scheduled time for Sage 50 customers who use Sage RDA in the USA and Canada.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

----------------------------------------

Accès à distance aux données (RDA) NA fera l’objet d’une maintenance planifiée le lundi 5 octobre 2026, d’une durée de 15 minutes, entre 04:30 HAE et 04:45 HAE.

Le service pourrait être indisponible durant cette période de maintenance pour les clients de Sage 50 qui utilisent Sage RDA aux États-Unis et au Canada.

Nous nous excusons de tout inconvénient que cela pourrait occasionner.

Merci. L’équipe Sage
Oct 1, 15:24 UTC

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 3, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:30 UTC

Scheduled - Sage Intacct - Global - Scheduled Maintenance

The service Sage Intacct will undergo maintenance on October 3rd at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 1, 11:12 UTC

Salesforce Winter '27 Major Release

Completed - The scheduled maintenance has been completed.
Oct 3, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:00 UTC

Scheduled - Global Salesforce will be under scheduled maintenance on Friday, October 2nd, 2026, for 1 hour, between 22:00 EDT and 23:00 EDT (03:00 BST and 04:00 BST on October 3rd).

Global Salesforce instance will generally be available during this maintenance window.

Users who are online during the upgrade will be prompted to log in again to comply with security requirements.
After the maintenance window, Global Salesforce will be on the Winter '27 Release.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 25, 14:25 UTC

Oct `2`, `2026`

Oct `1`, `2026`

Sage efacture (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 21:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:30 UTC

Scheduled - Sage eFacture (FR) sera en maintenance le jeudi 1er octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

---------------------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Thursday, 1 October 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Sep 30, 13:23 UTC

Sage EDI EC (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:31 UTC

Scheduled - La plate-forme EDI-EC sera en maintenance le jeudi 1 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Tous les services EDI Expert-comptable (superviseur EDI et dépôt des flux EDI) pendant l’installation et redémarrage

Les services EDI ci-dessous resteront opérationnels :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• Les dépôts de flux
• Le portail suivi-edi.sage.fr
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

------------------------------------------------------

The EDI-EC platform will undergo maintenance on Thursday, October 1st, 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The following EDI services will be unavailable:
• All EDI Accountant services (EDI Supervisor and EDI file submission) will be unavailable during the installation and restart process.

The following EDI services will remain operational:
• The flow consultation service via SBCP
• Submission tracking via DS
• New user registrations (customer journey)
• The portal oga.sage.fr
• Flow submissions
• The portal https://suivi-edi.sage.fr
• The DS control component
• The PAS, FPOC and BPIJ services

Thank you in advance for your understanding.

Kind regards. The Sage Team
Sep 30, 13:36 UTC

HMRC - Degraded Performance

Resolved - This issue is resolved. All services continue to perform as expected.
Oct 1, 09:57 UTC

Identified - We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UK)
-Sage 200 Professional SPC (UK)
-Sage 50 UK
-Brightpearl UK
-Sage Intacct UK
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 30, 21:43 UTC

Sage Timeslips Go - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:00 UTC

Scheduled - Sage Timeslips Go will undergo maintenance on Wednesday, September 30th, 2026, for 1 hour, between 21:00 EDT and 22:00 EDT (11:00 AEST and 12:00 AEST on October 1st, 2026).

The service may be unavailable during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience. The Sage Team.

-----------------------------------------------

Sage TimeSlips Go fera l'objet d'une maintenance système importante le mercredi 30 septembre 2026 pendant 1 heure, entre 21:00 EDT et 22:00 EDT.

Le service pourrait être temporairement indisponible pendant la période de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci de votre patience.

L'équipe Sage.
Sep 29, 13:57 UTC

Related

Scheduled Maintenance

Sage Intacct - Global - Scheduled Maintenance Oct 17, 2026 02:30-06:30 UTC

Sage Operations (SO) Global - Scheduled Maintenance Oct 17, 2026 03:00-06:00 UTC

Sage Construction Management - Scheduled Maintenance Oct 17, 2026 04:00-10:00 UTC

Sage X3 Cloud NA - Scheduled Maintenance Oct 17, 2026 04:00-08:00 UTC

Sage Linkup (FR) - Scheduled Maintenance Oct 18, 2026 10:00-17:00 UTC

Sage 200 Standard (UKI) - Scheduled Maintenance Oct 19, 2026 19:00-23:00 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct 20, 2026 07:00-09:00 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct 27, 2026 07:00-09:00 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct 29, 2026 07:00-09:00 UTC

Past Incidents

Oct 15, 2026

Oct 14, 2026

Oct 13, 2026

Oct 12, 2026

Oct 11, 2026

Oct 10, 2026

Oct 9, 2026

Oct 8, 2026

Oct 7, 2026

Oct 6, 2026

Oct 5, 2026

Oct 4, 2026

Oct 3, 2026

Oct 2, 2026

Oct 1, 2026

Sage Intacct - Global - Scheduled Maintenance Oct `17`, `2026` `02:30`-`06:30` UTC

Sage Operations (SO) Global - Scheduled Maintenance Oct `17`, `2026` `03:00`-`06:00` UTC

Sage Construction Management - Scheduled Maintenance Oct `17`, `2026` `04:00`-`10:00` UTC

Sage X3 Cloud NA - Scheduled Maintenance Oct `17`, `2026` `04:00`-`08:00` UTC

Sage Linkup (FR) - Scheduled Maintenance Oct `18`, `2026` `10:00`-`17:00` UTC

Sage 200 Standard (UKI) - Scheduled Maintenance Oct `19`, `2026` `19:00`-`23:00` UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `20`, `2026` `07:00`-`09:00` UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `27`, `2026` `07:00`-`09:00` UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `29`, `2026` `07:00`-`09:00` UTC

Oct `15`, `2026`

Oct `14`, `2026`

Oct `13`, `2026`

Oct `12`, `2026`

Oct `11`, `2026`

Oct `10`, `2026`

Oct `9`, `2026`

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Oct `1`, `2026`