Update - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
May 16, 2025 - 00:04 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
May 16, 2025 - 00:00 UTC
Update - We have identified the cause of the issue and we are working on a fix.
May 15, 2025 - 22:30 UTC
Update - We have identified the cause of the issue and we are working on a fix.
May 15, 2025 - 22:26 UTC
Update - We have identified an issue preventing customers in the US and Canada from adding a new user to an existing company.

The products/services affected are:
-Sage 50 US
-Sage 50 CA
-Remote Data Access (RDA) NA

We are currently investigating.

May 15, 2025 - 21:17 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
May 15, 2025 - 20:57 UTC
North America Operational
90 days ago
99.76 % uptime
Today
Accounting Data Services Operational
90 days ago
99.89 % uptime
Today
Anvyl Operational
90 days ago
99.95 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
97.0 % uptime
Today
Banking Service Operational
90 days ago
94.84 % uptime
Today
Brightpearl Operational
90 days ago
99.87 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Enhanced Planning Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
My Workforce Analyzer Operational
90 days ago
100.0 % uptime
Today
PAYA Payment Center Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
99.7 % uptime
Today
Payments Out Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
99.63 % uptime
Today
Remote Data Access (RDA) NA Operational
90 days ago
99.97 % uptime
Today
Sage.com Websites ? Operational
90 days ago
99.81 % uptime
Today
Sage 50 Operational
90 days ago
97.26 % uptime
Today
Sage 50 / Sage 100 US Direct Deposit Operational
90 days ago
100.0 % uptime
Today
Sage 50 Hosted Operational
90 days ago
100.0 % uptime
Today
Sage 100 Contractor (Cloud Hosted) Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (NA) Operational
90 days ago
100.0 % uptime
Today
Sage 300 Partner Cloud (NA) Operational
90 days ago
96.97 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Assistant Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI PO matching Operational
90 days ago
100.0 % uptime
Today
Sage AI SIT Operational
90 days ago
100.0 % uptime
Today
Sage AI Suggested Response Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
99.98 % uptime
Today
Sage BidMatrix Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (NA) Operational
90 days ago
96.97 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Construction Management Operational
90 days ago
99.98 % uptime
Today
Sage Construction Management Mobile Operational
90 days ago
100.0 % uptime
Today
Sage Construction Management Teamlink Portal Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
99.99 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage HR Operational
90 days ago
100.0 % uptime
Today
Sage HR (CA) Operational
90 days ago
100.0 % uptime
Today
Sage HR (US) Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
98.81 % uptime
Today
Sage Intelligent Time Operational
90 days ago
100.0 % uptime
Today
Sage Inventory Planner Operational
90 days ago
99.98 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
98.71 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Canada (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage One US (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage Online Services Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Calculator Agent Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Timeslips Anywhere Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.9 % uptime
Today
Accounting Data Services Operational
90 days ago
99.89 % uptime
Today
Anvyl Operational
90 days ago
99.95 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
99.22 % uptime
Today
Azuneed (FR) Operational
90 days ago
99.67 % uptime
Today
Banking Service Operational
90 days ago
99.34 % uptime
Today
Brightpearl Operational
90 days ago
99.93 % uptime
Today
Cashflow (ES) Operational
90 days ago
100.0 % uptime
Today
Ciel Données Mobiles for Sage 50 FR Operational
90 days ago
99.65 % uptime
Today
Ciel.com (FR) Operational
90 days ago
100.0 % uptime
Today
Cloud ID Redirector Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
99.92 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Companies House Service (CHS) Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
DataFlow Service (DFS/AAPI) Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
DSN Control (FR) Operational
90 days ago
100.0 % uptime
Today
EDI (FR) Operational
90 days ago
100.0 % uptime
Today
Employee Verification (UK) Operational
90 days ago
100.0 % uptime
Today
Eurowin (ES) Operational
90 days ago
100.0 % uptime
Today
Experts Comptables Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Services Operational
90 days ago
100.0 % uptime
Today
Futrli Operational
90 days ago
100.0 % uptime
Today
Generation Experts Connector Cloud (FR) Operational
90 days ago
99.97 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
HR Data Service (DE) Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Making Tax Digital (MTD) Operational
90 days ago
100.0 % uptime
Today
MTD ITSA Operational
90 days ago
100.0 % uptime
Today
My Sage Operational
90 days ago
100.0 % uptime
Today
Natwest Earth Operational
90 days ago
100.0 % uptime
Today
Online Bureau (UKI) Operational
90 days ago
99.95 % uptime
Today
Online Help Center (FR) Operational
90 days ago
100.0 % uptime
Today
Panel Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Payments Out Service Operational
90 days ago
99.95 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Pension Data Exchange (UKI) Operational
90 days ago
100.0 % uptime
Today
Remote Data Access (RDA) UKI Operational
90 days ago
100.0 % uptime
Today
SaaS Online Banking (ES) Operational
90 days ago
100.0 % uptime
Today
Sage.be Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
Sage 50 Operational
90 days ago
98.75 % uptime
Today
Sage 50 Accounts Operational
90 days ago
99.8 % uptime
Today
Sage 50 Cloud (DE) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Cloud Trial (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Micropay - UKI Operational
90 days ago
100.0 % uptime
Today
Sage 50 Payroll Operational
90 days ago
99.89 % uptime
Today
Sage 50 UK DDM – GoCardless Operational
90 days ago
100.0 % uptime
Today
Sage50c - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (FR) Operational
90 days ago
97.93 % uptime
Today
Sage 200 (ES) Operational
90 days ago
99.92 % uptime
Today
Sage 200 Office365 Operational
90 days ago
100.0 % uptime
Today
Sage 200 Partner Cloud (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Portal del Empleado (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Professional SPC (UKI) Operational
90 days ago
99.91 % uptime
Today
Sage 200 Standard (UKI) Operational
90 days ago
99.71 % uptime
Today
Sage Accountants Production (SAP) Operational
90 days ago
100.0 % uptime
Today
Sage Accounting Individual Operational
90 days ago
100.0 % uptime
Today
Sage Active Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI Report Recommender Operational
90 days ago
100.0 % uptime
Today
Sage AI Transaction Classification Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
100.0 % uptime
Today
Sage Balances (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Bewerber Online (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Boutique Partenaires (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (EU) Operational
90 days ago
99.02 % uptime
Today
Sage Business Cloud Accounting (UKI) Operational
90 days ago
99.67 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Bureau (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Comptabilite (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Lohnabrechnung (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Paie (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll Operational
90 days ago
99.95 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Wage Verification Operational
90 days ago
100.0 % uptime
Today
Sage Business Docs (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Reporting Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Corporation Tax Operational
90 days ago
100.0 % uptime
Today
Sage Customer Services Operational
90 days ago
100.0 % uptime
Today
Sage Customers Services UKI Operational
90 days ago
100.0 % uptime
Today
Sage CV Reader (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Despachos (ES) Operational
90 days ago
99.93 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
99.99 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage DPW Cloud Operational
90 days ago
99.78 % uptime
Today
Sage Drive Services (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Earth Operational
90 days ago
100.0 % uptime
Today
Sage Earth Business Footprints Operational
90 days ago
100.0 % uptime
Today
Sage Earth Industry Average Footprints Operational
90 days ago
100.0 % uptime
Today
Sage EDI EC (FR) Operational
90 days ago
100.0 % uptime
Today
Sage EDI PME (FR) Operational
90 days ago
100.0 % uptime
Today
Sage ERP (DE) Operational
90 days ago
100.0 % uptime
Today
Sage eFactura ContaPlus (ES) Operational
90 days ago
100.0 % uptime
Today
Sage eFacture (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Evolution International Operational
90 days ago
100.0 % uptime
Today
Sage Final Accounts Online Operational
90 days ago
100.0 % uptime
Today
Sage Flux Bancaires Operational
90 days ago
100.0 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage FRP 1000 (FR) Operational
90 days ago
98.03 % uptime
Today
Sage FRP 1000 Partner Cloud (FR) Operational
90 days ago
98.03 % uptime
Today
Sage HR Operational
90 days ago
100.0 % uptime
Today
Sage HR (DE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (FR) Operational
90 days ago
100.0 % uptime
Today
Sage HR (IE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (UK) Operational
90 days ago
100.0 % uptime
Today
Sage HRP (UKI) HR Payroll UKI Operational
90 days ago
100.0 % uptime
Today
Sage HR Online Service (DE) Operational
90 days ago
100.0 % uptime
Today
SageID Redirector for FRP Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.99 % uptime
Today
Sage Intacct Operational
90 days ago
99.61 % uptime
Today
Sage Inventory Planner Operational
90 days ago
99.98 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage L1000 (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Learning Services Spain Operational
90 days ago
100.0 % uptime
Today
Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
100.0 % uptime
Today
Sage Linkup (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
99.98 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Link Operational
90 days ago
100.0 % uptime
Today
Sage Network Platform Notification Service Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Portugal Operational
90 days ago
100.0 % uptime
Today
Sage Online (FR) Operational
90 days ago
97.97 % uptime
Today
Sage Online Services Operational
90 days ago
99.97 % uptime
Today
Sage Panel AddOns Operational
90 days ago
100.0 % uptime
Today
Sage Partner Edition Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
SagePay DDM Operational
90 days ago
100.0 % uptime
Today
Sage Payments (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Operational
90 days ago
100.0 % uptime
Today
Sage Payroll DE Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Personal Tax Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage RTX (EU) ? Operational
90 days ago
99.99 % uptime
Today
Sage SaaS Accountants (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
99.81 % uptime
Today
Sage Service Token (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Smartcool (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas API (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Token Service Operational
90 days ago
100.0 % uptime
Today
Sage Tu-Efideliza Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Hosted (FR) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
Sage XRT Advanced Operational
90 days ago
99.98 % uptime
Today
Sage XRT Business Exchange Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury (FR) Operational
90 days ago
100.0 % uptime
Today
Sage ZW Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting API Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
SBC UI Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Store Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
97.87 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.94 % uptime
Today
Anvyl Operational
90 days ago
99.95 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
97.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.95 % uptime
Today
Cloud Services Operational