Remote Data Access (RDA) NA - Degraded Performance
Update - We are continuing to investigate the cause of the issue. Customers can continue sharing files using the available workaround of stopping and restarting the file-sharing process. We appreciate your patience as we work to resolve this issue
Nov 02, 2026 - 15:56 UTC
Identified - We identified an issue preventing a small subset of RDA customers in Canada from accessing their Sage 50 files. As a workaround, stopping and resharing the files resolves the issue and enable customers to share the files.

The product/service confirmed to be affected is:
- Sage 50 (CA)

We are currently investigating.
Oct 30, 2026 - 10:41 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 30, 2026 - 10:20 UTC
Sage Intacct - Operational
Identified - We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected data and services. The production environment is not impacted. We will provide a further update as restoration progresses.
Oct 27, 2026 - 19:03 UTC
Uptime over the past 90 days. View historical uptime.
North America Degraded Performance
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Enhanced Planning Operational
GoProposal Operational
ISV Marketplace Operational
My Workforce Analyzer Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
PAYA Payment Center Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Product Tours Operational
Providers Connection Operational
Remote Data Access (RDA) NA Operational
Sage.com Websites Operational
Sage 50 Degraded Performance
Sage 50 Cloud (CA) Operational
Sage 50 Cloud (US) Operational
Sage 50 / Sage 100 US Direct Deposit Operational
Sage 100 Contractor Cloud Operational
Sage 100 Partner Cloud (NA) Operational
Sage 300 Partner Cloud (NA) Operational
SBC Accounting Bulk Data Provisioner Operational
Sage Ai AP Automation Operational
Sage Ai Assistant Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai SIT Operational
Sage Ai Suggested Response Operational
Sage AR Automation Operational
Sage BidMatrix Operational
Sage Business Cloud Accounting (NA) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Payroll International Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management CapitalOne Operational
Sage Expense Management Mobile Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage for Accountants Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (CA) Operational
Sage HR (US) Operational
Sage ID Operational
Sage Intacct Planning Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Licensing Service (SLS) Operational
Sage Migration Assistant Operational
Sage Network Operational
Sage Network API Operational
Sage Network Inbox Operational
Sage Network Portal Operational
Sage One Canada (Standard) Operational
Sage One US (Standard) Operational
Sage Operations (SO) Operational
Sage Payroll Calculator Agent Operational
Sage People Operational
Sage People SFTP Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Europe Operational
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Azuneed (FR) Operational
Banking Service Operational
Brightpearl Operational
Business Verification & Intelligence Service Operational
Cashflow (ES) Operational
Ciel Données Mobiles for Sage 50 FR Operational
Ciel.com (FR) Operational
Cloud ID Redirector Operational
Cloud Services Operational
Community Hub Operational
Companies House Service (CHS) Operational
Datahub Operational
DataFlow Service (DFS/AAPI) Operational
Developer Experience Community Operational
E-Invoicing Operational
E-invoicing France Operational
E-Invoicing Portal Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscriptions Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Employee Verification (UK) Operational
Enhanced Planning Operational
E-Reporting Operational
E-Reporting- ADP Operational
Eurowin (ES) Operational
Experts Comptables Sage FR Website Operational
Foreign Exchange Services Operational
FR-e-Reporting Operational
Futrli Operational
Generation Experts Connector Cloud (FR) Operational
GoProposal Operational
HR Data Service (DE) Operational
ID Lookup Operational
ISV Marketplace Operational
Making Tax Digital (MTD) Operational
MTD ITSA Operational
My Sage Operational
Natwest Earth Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Online Help Center (FR) Operational
Panel Sage Licensing (ES) Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Pension Data Exchange (UKI) Operational
PricerSSC Operational
Product Tours Operational
Remote Data Access (RDA) UKI Operational
SaaS Online Banking (ES) Operational
Sage.be Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Accounts Operational
Sage 50 Cloud (DE) Operational
Sage 50 Cloud (ES) Operational
Sage 50 Cloud (FR) Operational
Sage 50 Cloud (PT) Operational
Sage 50 Cloud Trial (ES) Operational
Sage 50 Cloud (UK) Operational
Sage 50 Micropay - UKI Operational
Sage 50 Payroll Operational
Sage 50 Payroll Cloud Operational
Sage 50 UK DDM – GoCardless Operational
Sage50c - Sage Intelligence Operational
Sage 100 Partner Cloud (FR) Operational
Sage 200 (ES) Operational
Sage 200 Office365 Operational
Sage 200 Partner Cloud (ES) Operational
Sage 200 Portal del Empleado (ES) Operational
Sage 200 Professional SPC (UKI) Operational
Sage 200 Standard (UKI) Operational
Sage Accountants Production (SAP) Operational
Sage ACS Operational
Sage Active Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai Report Recommender Operational
Sage Ai Transaction Categorisation Operational
Sage AR Automation Operational
Sage Balances (ES) Operational
Sage Bewerber Online (DE) Operational
Sage BOB Operational
Sage Boutique Partenaires (FR) Operational
Sage Business Cloud Accounting (UKI) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Bureau (FR) Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Lohnabrechnung (DE) Operational
Sage Business Cloud Paie (FR) Operational
Sage Business Cloud Payroll Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Wage Verification Operational
Sage Business Docs Operational
Sage Business Reporting Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Connect Outlook Add-In Operational
Sage Connector Distribution Service Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage Corporation Tax Operational
Sage Customer Services Operational
Sage Customers Services UKI Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage CV Reader (DE) Operational
Sage Despachos (ES) Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage DPW Cloud Operational
Sage Earth Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage EDI (FR) Operational
Sage EDI EC (FR) Operational
Sage EDI PME (FR) Operational
Sage ERP (DE) Operational
Sage eFactura ContaPlus (ES) Operational
Sage efacture (FR) Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Final Accounts Online Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage Flux Bancaires Operational
Sage for Accountants Operational
Sage FRP 1000 (FR) Operational
Sage FRP 1000 Partner Cloud (FR) Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (DE) Operational
Sage HR (FR) Operational
Sage HR (IE) Operational
Sage HR (UK) Operational
Sage HRP (UKI) HR Payroll UKI Operational
Sage HR Online Service (DE) Operational
SageID Redirector for FRP Operational
Sage ID Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Intacct Planning Operational
Sage L1000 (FR) Operational
Sage Learning Services Spain Operational
Sage Licensing (ES) Operational
Sage Licensing Service (SLS) Operational
Sage Linkup (FR) Operational
Sage Migration Assistant Operational
Sage Mobile (DE) Operational
Sage Network Operational
Sage Network API Operational
Sage Connect Outlook Add-In Operational
Sage Network Inbox Operational
Sage Network Link Operational
Sage Network Portal Operational
Sage One Portugal Operational
Sage Online (FR) Operational
Sage Operations (SO) Operational
Sage PA Operational
Sage Panel AddOns Operational
Sage Partner Edition Operational
Sage Payments (UKI) Operational
Sage Payroll Operational
Sage Payroll DE Operational
Sage People Operational
Sage People SFTP Operational
Sage Personal Tax Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage RTX (EU) Operational
Sage SaaS Accountants (ES) Operational
Sage Sales Management Operational
Sage Service Token (ES) Operational
Sage SFD Operational
Sage Smartcool (ES) Operational
Sage Software Auto Update Service Operational
Sage Sole Trader Operational
Sage Soluciones Conectadas (ES) Operational
Sage Soluciones Conectadas API (ES) Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Token Service Operational
Sage Tu-Efideliza Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Hosted (FR) Operational
Sage X3 Online Help Operational
Sage XRT Advanced Operational
Sage XRT Business Exchange Operational
Sage XRT Treasury Operational
Sage XRT Treasury (FR) Operational
Sage ZW Mobile (DE) Operational
SBC Accounting API Operational
SBC Accounting Bulk Data Provisioner Operational
SBC UI Operational
SIREN/SIRET Operational
SMB Tracker Bot Operational
Store Sage FR Website Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
DATEV Operational
Asia Pacific Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Data Hub AU Operational
Developer Experience Community Operational
Embedded Services Operational
Enhanced Planning Operational
Futrli Operational
GoProposal Operational
ID Lookup Operational
ISV Marketplace Operational
Messaging Service Operational
Micropay SFTP for Payflow (AU) Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage AR Automation Operational
Sage Business Cloud Digital Network Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage Employee Service Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Global KnowledgeBase Operational
Sage HandiSoft Client Portal Operational
Sage HandiSoft Connect Operational
Sage HandiSoft Final Accounts AU Operational
Sage HandiSoft Online Operational
Sage HandiTax Cloud Operational
Sage HR Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Payroll Online MicrOpay Operational
Sage Payroll Online ESP Operational
Sage Payroll Online Web API Operational
Sage Payroll Online ConnX Operational
Sage Payroll Online WageEasy Operational
Sage Payroll Online Express Super Operational
Sage Payroll Online Yellowfin Operational
Sage People Operational
Sage People Pay Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage TimeSlips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
South America Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Fox NET Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Plataforma Sage Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Business Cloud Digital Network Operational
Sage CRM Community Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Gestão Contábil Operational
Sage HR Operational
Sage ID Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage People Operational
Sage People SFTP Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Webchat Functionality Operational
Middle East and Africa Operational
Authentication Service Operational
AutoEntry Operational
Automatic Updates Operational
Banking Service Operational
Brightpearl Operational
Channel Business Partner Application Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
DDS Payroll insights tool Sage 300 ZA Operational
Developer Experience Community Operational
Embedded Services Operational
Evolution: Sync Dash (ZA) Operational
GoProposal Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 300 Connected Services Operational
Sage 300 People Managed Services Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Accounting ZA Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Payroll Professional Operational
Sage Business Cloud Payroll South Africa Operational
Sage Business Cloud Intelligence Reporting Operational
Sage Business Cloud Self Service Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connected Services Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Evolution International Operational
Sage Evolution SDK (ZA) Operational
Sage Global KnowledgeBase Operational
Sage HR Operational
Sage HR (ZA) Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligence Service (ZA) Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Outsourcing Operational
Sage Payroll Advanced (ZA) Operational
Sage People Operational
Sage People Payroll Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Provisioning Portal (SEOS) Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SageZA Hosting Service Operational
SBC Accounting ZA Training Operational
SMB Tracker Bot Operational
South Africa Online Tax Calculator Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance on HMRC Nov 3, 2026 09:00-15:00 UTC

HMRC will be undergoing important system maintenance on Tuesday, November 3rd, 2026.

Due to scheduled maintenance, you will be unable to access the Self Assessment Assist (MTD) API (Submission Feedback), for 6 hours, from 09:00 UTC to 15:00 UTC.

You will still be able to use the Making Tax Digital for Income Tax service during this time.

For more information visit this link.

Thank you. The Sage Team.
Posted on Oct 31, 2026 - 10:19 UTC

Pension Data Exchange (UKI) - Scheduled Maintenance Nov 5, 2026 18:00-22:00 UTC

Pension Data Exchange (UKI) will be undergoing maintenance on Thursday, November 5th 2026, for 4 hours between 18:00 BST and 22:00 BST.

The service will be unavailable for the below products when making submissions:
- Pension Data Exchange.
- Sage 50.
- Sage Business Cloud Payroll.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Posted on Nov 02, 2026 - 20:16 UTC

Sage 200 Professional SPC (UKI) - Scheduled Maintenance Nov 5, 2026 20:00 - Nov 6, 2026 00:00 UTC

The Sage 200 Professional SPC (UKI) and Professional On Premise API service will undergo maintenance on November 5th, 2026 for 4 hours between 20:00 GMT to 00:00 GMT on November 6th, 2026.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 29, 2026 - 13:33 UTC

Sage Intacct - Global - Scheduled Maintenance Nov 7, 2026 03:30-07:30 UTC

Sage Intacct - Global will be undergoing maintenance on Saturday, November 7th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.
Posted on Nov 02, 2026 - 20:08 UTC

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 18:00 UTC
Scheduled - Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 2 novembre 2026, pendant 1 heure entree 19:00 CET et 20:00 CET.

Le service pourrait être indisponible pendant la fenêtre de maintenance planifiée.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci de votre patience.
L'équipe Sage

----------------------------------------------------------------

The service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 2nd, 2026, for an hour between 19:00 CET and 20:00 CET.

The service may be unavailable during the scheduled maintenance window.

We apologise for any inconvenience this may cause.

Thank you for your patience.
The Sage Team
Oct 29, 21:13 UTC
Sage HCM (Criterion) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 05:00 UTC
Scheduled - Sage HCM (Criterion) will undergo maintenance on Monday November 2nd, 2026, for 7 hours, between 00:00 EST and 07:00 EST (05:00 BST and 12:00 BST).

The service will be unavailable for some hours during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

------------------------------------

Sage HCM (Criterion) sera en maintenance le lundi 2 Novembre, 2026, pendant 7 heures, entre 00:00 EST et 07:00 EST.

Le service sera indisponible pendant quelques heures au cours de la période de maintenance planifiée.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.
Oct 29, 17:19 UTC
Sage EDI (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 11:00 UTC
Scheduled - La plate-forme EDI sera en maintenance le lundi 2 novembre, 2026, pendant 1 heure, entre 12:00 CET et 13:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Les services TauxAT, PAS, FPOC et BPIJ.
• Le service de dépôt Edi.

Les services EDI ci-dessous resteront opérationnels :

• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d’utilisateurs (parcours client)
• Le portail oga.sage.fr
• La brique de contrôle DS
• Tous les services EDI Expert-comptable

Les dépôts effectués pendant cette operation de maintenance seront mis en attente jusqu’à la reprise des services.

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

---------------------------------------

The EDI platform will undergo maintenance on Monday, November 2nd, 2026, for 1 hour, between 12:00 CET and 13:00 CET.

The following EDI services will be unavailable:
• TauxAT, PAS, FPOC and BPIJ services
• The EDI submission service

The following EDI services will remain operational:
• The flow consultation service via SBCP
• Submission tracking via DS
• New user registrations (customer journey)
• The portal oga.sage.fr
• The DS control block
• All EDI services for accounting firms

Any submissions made during this maintenance period will be placed on hold until services resume.

Thank you in advance for your understanding.

Kind regards. The Sage Team
Oct 30, 11:17 UTC
Sage Business Cloud Accounting (UKI) - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.

-------------------------------------

Le problème est résolu; le service est disponible et fonctionne comme prévu.
Nov 2, 11:01 UTC
Update - We have identified a fix for the issue and expect to implement it soon.
Important: We have proactively identified the customers impacted by this issue and provided an in-product message to their accounts. If you have not received this message, you are not impacted and can continue using the service as normal.
Thank you for your continued patience while we work to fully resolve this issue.

------------------------------------------------

Nous avons identifié un correctif pour ce problème et prévoyons de le mettre en œuvre prochainement.
Important : Nous avons identifié de façon proactive les clients touchés par ce problème et leur avons transmis un message directement dans le produit. Si vous n’avez pas reçu ce message, vous n’êtes pas touché et pouvez continuer à utiliser le service normalement.
Merci de votre patience pendant que nous travaillons à résoudre complètement ce problème.
Oct 29, 17:08 UTC
Identified - We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created.
Thank you for your patience while we work to resolve this issue.

-------------------------------

Nous avons identifié un problème touchant des clients au Royaume-Uni, en Irlande et au Canada, où l’application des règles bancaires peut entraîner la création de transactions en double.
Merci de votre patience pendant que nous travaillons à résoudre ce problème.
Oct 23, 15:17 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.

-------------------------------------

Nous enquêtons sur un problème potentiel affectant le service. Une mise à jour sera fournie dans les 30 prochaines minutes.
Oct 23, 14:48 UTC

Nov 1, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 16:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday November 1st, 2026 for 2 hours, between 16:00 UTC and 18:00 UTC. (11:00 EDT and 13:00 EDT). (18:00 SAST and 20:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Noviembre 1, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Novembre 1, 2026 pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, November 1, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Oct 29, 13:25 UTC

Oct 31, 2026

Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 02:30 UTC
Scheduled - The service Sage Intacct will undergo maintenance on October 31st at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 29, 10:19 UTC

Oct 30, 2026

Sage Intacct - Operational
Resolved - The issue is resolved and Sage Intacct continues to perform as expected.
Oct 30, 15:56 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 29, 12:46 UTC
Update - We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating.
Oct 29, 10:18 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 29, 09:29 UTC
Sage X3 Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 UTC
Scheduled - The service Sage X3 Cloud in North America a will undergo maintenance on Friday October 30th, 2026 for 4 hours between 01:00 EDT and 05:00 EDT

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Oct 29, 18:57 UTC
Sage Operations (SO) Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 03:00 UTC
Scheduled - Sage Operations (SO) Global will undergo maintenance on Saturday, October 31th, 2026, for 3 hours, between 03:00 BST and 06:00 BST. (04:00 CET and 07:00 CET); (05:00 SAST and 08:00 SAST); (14:00 AEDT and 17:00 AEDT); (October 30th 23:00 EDT and October 31th 02:00 EDT).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Operations (SO) Global sera en maintenance le Samedi 31 Octobre, 2026, pendant 3 heures, entre 04:00 CET et 07:00 CET (30 Octobre 23:00 EDT et 31 Octobre 02:00 EDT).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 31. Oktober. 2026. für 3 Stunden zwischen 04:00 MEZ und 07:00 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
Oct 26, 16:32 UTC
Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 20:00 UTC
Scheduled - The service Sage X3 Cloud in South Africa will undergo maintenance on Thursday October 29th, 2026 for 4 hours between 21:00 BST and 01:00 BST on October 30th. (23:00 SAST on October 29th and 03:00 SAST on October 30th).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

--------------------------------------------------

Der Service Sage X3 Cloud in Deutschland werden am Donnerstag, dem 29. Oktober 2026 zwischen 22:00 MEZ und 02:00 MEZ. 30 Oktober. für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.

------------------------------------------------------------------
Le service Sage X3 Cloud en France fera l’objet d’une opération de maintenance le jeudi 29 octobre 2026 pendant 4 heures, entre 22:00 CET et 02:00 CET le 30 octobre.

À quoi s’attendre :
Le déploiement sera effectué durant la prochaine fenêtre de maintenance planifiée.
Une sauvegarde complète sera réalisée avant le début de toute activité de déploiement.
Les utilisateurs peuvent subir une interruption temporaire du service pendant le déroulement du déploiement.

Aucune action n’est requise de votre part à ce stade, sauf si vous avez des préoccupations concernant la date prévue du déploiement ou si vous connaissez des contraintes métier susceptibles d’avoir un impact sur la fenêtre de maintenance.

Si vous avez une raison pour laquelle le déploiement ne devrait pas être effectué comme prévu, veuillez contacter le Support Sage X3 dès que possible.

Nous vous remercions de votre patience.

L’équipe Sage.
Oct 29, 17:48 UTC

Oct 29, 2026

Sage EDI EC (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:30 UTC
Scheduled - La plate-forme EDI-EC sera en maintenance le jeudi 29 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services EDI ci-dessous ne seront pas disponibles :
• Tous les services EDI Expert-comptable (superviseur EDI et dépôt des flux EDI) pendant l'installation et redémarrage

Les services EDI ci-dessous resteront opérationnels :
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions d'utilisateurs (parcours client)
• Le portail oga.sage.fr
• Les dépôts de flux
• Le portail suivi-edi.sage.fr
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ

Nous vous remercions par avance pour votre compréhension.

Cordialement, l'équipe Sage.

------------------------------------------------------

The EDI-EC platform will undergo maintenance on Thursday, October 29th, 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The following EDI services will be unavailable:
• All EDI Accountant services (EDI Supervisor and EDI file submission) will be unavailable during the installation and restart process.

The following EDI services will remain operational:
• The flow consultation service via SBCP
• Submission tracking via DS
• New user registrations (customer journey)
• The portal oga.sage.fr
• Flow submissions
• The portal https://suivi-edi.sage.fr
• The DS control component
• The PAS, FPOC and BPIJ services

Thank you in advance for your understanding.

Kind regards. The Sage Team
Oct 26, 14:23 UTC
Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:31 UTC
Scheduled - Sage eFacture (FR) sera en maintenance le jeudi 29 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

---------------------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Thursday, 29th October 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 26, 14:26 UTC
South Africa Online Tax Calculator - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 16:30 UTC
Scheduled - The service South Africa Online Tax Calculator will undergo maintenance on October 29th, 2026, for 2 hours and 15 minutes between 18:30 to 20:45 SAST.
The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 29, 11:21 UTC
Sage Expense Management - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 29, 18:43 UTC
Identified - We identified an issue where we are not receiving transactions from American Express. We are engaged and working with American Express to resolve this issue.
Oct 29, 17:47 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 29, 17:33 UTC
Brightpearl - Operational
Resolved - The issue is resolved and Brightpearl continues to perform as expected.
Oct 29, 14:06 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 28, 12:53 UTC
Identified - We have identified an issue preventing customers globally from saving xlsx file types. Customers are presented with error “Failed to save a file” when attempting to save these files. All other product functionality remains available and is operating as expected.
We are currently investigating.
Oct 28, 11:13 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 28, 10:53 UTC
Sage 50 Cloud (CA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 07:00 UTC
Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 29 October 2026 for 2 hours between 03:00 EDT to 07:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

--------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 29 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Oct 15, 17:11 UTC

Oct 28, 2026

Sage 300 Connected Services (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 UTC
Scheduled - Sage 300 Connected Services will undergo maintenance on Wednesday, 28th October 2026 for 3 hours and 30 minutes between 20:00 SAST and 23:30 SAST.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 28, 13:14 UTC
Sage 300 People Managed Services - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 28, 15:54 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 28, 12:07 UTC
Identified - We have identified the cause of the issue and we are working on a fix.
Oct 27, 16:02 UTC
Update - We have identified an issue preventing a small subset of customers in South Africa from logging into the application. We are currently investigating.
Oct 27, 14:27 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 27, 14:11 UTC
Brightpearl - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 28, 13:43 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 28, 13:29 UTC
Ciel Données Mobiles for Sage 50 FR - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 28, 11:31 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 28, 10:28 UTC
Update - We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in.
All other product functionality is working as expected.
We are investigating the cause of the issue.
Oct 28, 09:46 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 28, 09:27 UTC

Oct 27, 2026

Sage Business Cloud Self Service - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 17:00 UTC
Scheduled - The service Sage Business Cloud Self Service will undergo maintenance on October 27th, 2026, for 2 hours and 45 minutes between 19:00 to 21:45 SAST.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 27, 13:16 UTC
Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 2 hours, on October 27th 2026, between 19:30 SAST and 21:30 SAST.

The service will be unavailable during this scheduled time. We apologise for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 27, 12:01 UTC
Sage FRP 1000 (FR) - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 27, 15:33 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 27, 15:14 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 27, 11:55 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 27, 09:19 UTC
Sage 50 Cloud (CA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 07:00 UTC
Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 27 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 27 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Oct 15, 17:08 UTC

Oct 26, 2026

Sage Payroll DE - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 17:00 UTC
Scheduled - Sage Payroll DE wird am Montag, den 26. Oktober 2026, für 3 Stunden zwischen 18:00 Uhr CET und 21:00 Uhr CET aufgrund von Wartungsarbeiten nicht bzw. nur eingeschränkt verfügbar sein.


Während dieses geplanten Wartungszeitraums ist der Service möglicherweise nicht verfügbar.


Wir entschuldigen uns für etwaige Unannehmlichkeiten.


Vielen Dank.
Ihr Sage Team


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Sage Payroll DE will be undergoing maintenance on Monday, October 26th, 2026, for 3 hours between 18:00 CET and 21:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 23, 08:52 UTC
Sage Expense Management - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 26, 19:11 UTC
Identified - We have identified an issue preventing customers in the USA are not getting responses when they send SMS messages. We have identified the cause of the issue and are working on a fix.
Oct 26, 17:24 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 26, 17:20 UTC
Sage Expense Management CapitalOne - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 26, 19:06 UTC
Identified - We have identified an issue preventing customers in the USA are not getting responses when they send SMS messages. We have identified the cause of the issue and are working on a fix.
Oct 26, 17:19 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 26, 16:58 UTC
Sage Portal - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 16:00 UTC
Scheduled - The service Sage Portal will undergo maintenance on Monday 26th October for 30 minutes between 16:00 UTC to 16:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 26, 13:03 UTC

Oct 25, 2026

Sage DPW Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:00 UTC
Scheduled - Sage DPW Cloud ist am Sonntag, den 25. Oktober 2026, für sieben Stunden Wartungsarbeiten von 08:00 Uhr MEZ bis 15:00 Uhr MEZ vorgesehen.

Wir werden das folgende Update in Sage DPW Cloud einspielen:
• Betriebssystem-Updates

Während des Wartungszeitraums wird Ihre Sage DPW Software vorübergehend nicht verfügbar sein und Sie können nicht auf die Anwendung zugreifen.

Bitte beachten Sie, dass bestehende Dateiübertragungen (z. B. sFTP-Übertragungen von Zeiterfassungsdaten) erst ab Montag wieder verarbeitet werden können.

Um einen reibungslosen Ablauf der Wartungsarbeiten zu gewährleisten, bitten wir Sie, während dieses Zeitraums keine Daten an unser Rechenzentrum zu übertragen. Bitte schließen Sie außerdem vor Beginn der Wartungsarbeiten alle geöffneten Anwendungen (z. B. V8P und Excel) und melden Sie sich vom Rechenzentrum ab.

Das für die SAML-Authentifizierung verwendete Zertifikat wird ebenfalls während der Wartungsarbeiten erneuert. Wenn Sie die SAML-Authentifizierung verwenden, melden Sie sich mit Ihren Windows- oder Unternehmensanmeldedaten an.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Vielen Dank.
Ihr Sage Team


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Sage DPW Cloud is scheduled for seven hours of maintenance on Sunday, October 25th, 2026, from 08:00 CET to 15:00 CET.

We will apply the following update to Sage DPW Cloud:

• Operating system updates

Your Sage DPW software will be temporarily unavailable during the maintenance period, and you will not be able to access the application.

Please be aware that existing file transfers (for example, sFTP transfers of time-booking data) cannot be processed again until Monday.

To help the maintenance run smoothly, please do not send any data to our data centre during this period. Before maintenance begins, please also close all open applications (for example, V8P and Excel) and log off from the data centre.

The certificate used for SAML authentication will also be renewed during maintenance. If you use SAML authentication, you sign in using your Windows or corporate credentials.

We apologise for any inconvenience.

Thank you.
The Sage Team
Oct 23, 10:31 UTC
Scheduled Maintenance on HMRC
Completed - The scheduled maintenance has been completed.
Oct 25, 10:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 UTC
Scheduled - HMRC will be undergoing important system maintenance on Saturday, September 26th, 2026.

MTD ITSA will be unavailable on October 25th, for the below services, for 3 hours and 20 minutes, between 08:00 BST and 11:20 BST.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Oct 22, 16:21 UTC
Sage Global KnowledgeBase - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 04:00 UTC
Scheduled - The Sage Global KnowledgeBase will undergo maintenance on Sunday 25th October 2026 for 1 hour and 30 minutes between 04:00 UTC to 05:30 UTC.

The service will not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 19, 08:41 UTC

Oct 24, 2026

Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 02:30 UTC
Scheduled - The service Sage Intacct will undergo maintenance on October 24th, 2026 for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 20, 16:10 UTC

Oct 23, 2026

Sage HCM (Criterion) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:05 UTC
Scheduled - Sage HCM (Criterion) will undergo maintenance on October 23rd, 2026 for 45 minutes, between 09:05 EDT to 09:50 EDT.

The service may experience a degraded performance during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------

Sage HCM (Criterion) fera l’objet d’une maintenance le 23 octobre 2026 pendant 45 minutes, de 09:05 HAE à 09:50 HAE.

Le service pourrait connaître une dégradation des performances pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient que cela pourrait occasionner.

Merci de votre patience.
L'équipe Sage
Oct 23, 13:04 UTC
Sage RTX (EU) - RTX
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 23, 08:30 UTC
Identified - We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs).

The products/services affected are:
- Sage RTX (EU)
- Sage Business Cloud Payroll
We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.
Oct 22, 17:46 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 22, 17:34 UTC

Oct 22, 2026

Sage HCM (Criterion) - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 22, 20:03 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 22, 10:54 UTC
Update - We have identified a global issue preventing a subset of customers from using the LMS module (Learning Management System). All other product functionalities are performing as expected.
We are currently investigating
Oct 21, 19:35 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 21, 19:22 UTC
Sage Business Cloud Accounting (UKI) - Operational
Resolved - Earlier today we identified an issue where customers in the UK and Ireland were unable to create a "Bank Rule" within bank feeds, making duplications with the first bank rule. All other product functionalities were performing as expected.
The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Oct 22, 14:45 UTC

Oct 21, 2026

Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 3 hours, on October 21st 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 21, 15:33 UTC
Sage Payroll (DE) – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 UTC
Scheduled - Sage Payroll DE wird am Mittwoch, den 21. Oktober 2026, zwischen 17:00 MEZ und 20:00 MEZ gewartet.

Der Dienst kann während dieser geplanten Zeit möglicherweise nicht verfügbar sein.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten.

Vielen Dank. Das Sage-Team

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Sage Payroll DE will be undergoing maintenance on Wednesday, October 21st, 2026, for 3 hours between 17:00 CET and 20:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 20, 07:56 UTC
Sage HCM (Criterion) - Operational
Resolved - On October 9th, we identified an issue preventing a subset of customers in the USA from accessing the service. Impacted customers were presented with spinning pages and a generic SYSTEM_ERROR response. The service remained available and performed as expected for all other customers.

The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Oct 21, 13:34 UTC
Generation Experts Connector Cloud (FR) - Operational
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

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The issue is resolved and the service continues to perform as expected.
Oct 21, 09:52 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 16:00 UTC
Update - Nous enquêtons sur un problème intermittent de connectivité/intégration en France. Les symptômes observés incluent la déconnexion des utilisateurs lors de l’ouverture des paramètres Marketplace, ainsi que l’absence de réception de certains lots (batches) provenant d’éditeurs tiers (ISV) tels que REGATE et TransfertBANQUE pour certains clients.

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We are investigating an intermittent connectivity/integration issue in France. Symptoms include users being logged out when opening Marketplace Settings and some customers not receiving batches from third-party ISVs such as REGATE and TransfertBANQUE.
Oct 20, 14:40 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 14:27 UTC
Brightpearl - Operational
Resolved - The issue is resolved and service continues to perform as expected.
Oct 21, 09:43 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 15:43 UTC
Identified - We have identified an issue preventing customers in Europe from accessing the Brightpearl.com website however login via login.brightpearlapp.com is working. The Brightpearl application is functioning as expected without issues.
We are currently investigating.
Oct 20, 09:55 UTC
Online Help Center (FR) - Operational
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

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The issue is resolved and the service continues to perform as expected.
Oct 21, 09:36 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que le problème ne se reproduise, et nous continuons à surveiller étroitement le service.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 12:59 UTC
Identified - Nous avons identifié un problème empêchant les clients français d’accéder au Online Help Centre (FR) (Centre d’aide en ligne (FR)) pour les produits répertoriés ci-dessous.

Les produits/services dont les pages d’aide ont été identifiées comme étant actuellement affectées sont les suivants :
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7

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We have identified an issue preventing French customers from accessing Online Help Centre (FR) across the products listed below.

The products/services whose help pages have been identified as affected at the moment are:
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7
Oct 20, 09:14 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 08:27 UTC

Oct 20, 2026

Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 4 hours, on October 20th 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 20, 14:10 UTC
Sage Business Cloud Paie (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:31 UTC
Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 20 Septembre, 2026, pendant 2 heures, entre 19:30 CEST et 21:30 CEST.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

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Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, September 20th, 2026, for 2 hours, between 19:30 CEST and 22:30 CEST.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Oct 16, 11:10 UTC
Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 UTC
Scheduled - Sage eFacture (FR) sera en maintenance le Mardi 20 octobre 2026, pendant 2 heures, entre 12:00 CEST et 14:00 CEST.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

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Sage eFacture (FR) will be undergoing important system maintenance on Tuesday, 20th October 2026, for 2 hours between 12:00 CEST and 14:00 CEST.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Oct 16, 12:06 UTC
Sage 50 Cloud (CA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:00 UTC
Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 20 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

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Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 20 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Oct 15, 17:03 UTC
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