Sage HCM (Criterion) - Operational
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 22, 2026 - 10:54 UTC
Update - We have identified a global issue preventing a subset of customers from using the Moodle LMS integration (Learning Management System). All other product functionalities are performing as expected.
We are currently investigating
Oct 21, 2026 - 19:35 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 21, 2026 - 19:22 UTC
Uptime over the past 90 days. View historical uptime.
North America Operational
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Enhanced Planning Operational
GoProposal Operational
ISV Marketplace Operational
My Workforce Analyzer Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
PAYA Payment Center Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Product Tours Operational
Providers Connection Operational
Remote Data Access (RDA) NA Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Cloud (CA) Operational
Sage 50 Cloud (US) Operational
Sage 50 / Sage 100 US Direct Deposit Operational
Sage 100 Contractor Cloud Operational
Sage 100 Partner Cloud (NA) Operational
Sage 300 Partner Cloud (NA) Operational
SBC Accounting Bulk Data Provisioner Operational
Sage Ai AP Automation Operational
Sage Ai Assistant Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai SIT Operational
Sage Ai Suggested Response Operational
Sage AR Automation Operational
Sage BidMatrix Operational
Sage Business Cloud Accounting (NA) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Payroll International Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management CapitalOne Operational
Sage Expense Management Mobile Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage for Accountants Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (CA) Operational
Sage HR (US) Operational
Sage ID Operational
Sage Intacct Planning Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Licensing Service (SLS) Operational
Sage Migration Assistant Operational
Sage Network Operational
Sage Network API Operational
Sage Network Inbox Operational
Sage Network Portal Operational
Sage One Canada (Standard) Operational
Sage One US (Standard) Operational
Sage Operations (SO) Operational
Sage Payroll Calculator Agent Operational
Sage People Operational
Sage People SFTP Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
Europe Operational
Accounting Data Services Operational
Authentication Service Operational
AutoEntry Operational
Azuneed (FR) Operational
Banking Service Operational
Brightpearl Operational
Business Verification & Intelligence Service Operational
Cashflow (ES) Operational
Ciel Données Mobiles for Sage 50 FR Operational
Ciel.com (FR) Operational
Cloud ID Redirector Operational
Cloud Services Operational
Community Hub Operational
Companies House Service (CHS) Operational
Datahub Operational
DataFlow Service (DFS/AAPI) Operational
Developer Experience Community Operational
E-Invoicing Operational
E-invoicing France Operational
E-Invoicing Portal Operational
Embedded Services Operational
Embedded Services - Submission Service Operational
Embedded Services - Subscriptions Operational
Embedded Services - Subscription Provisioning Operational
Embedded Services - Tax Service Operational
Employee Verification (UK) Operational
Enhanced Planning Operational
E-Reporting Operational
E-Reporting- ADP Operational
Eurowin (ES) Operational
Experts Comptables Sage FR Website Operational
Foreign Exchange Services Operational
FR-e-Reporting Operational
Futrli Operational
Generation Experts Connector Cloud (FR) Operational
GoProposal Operational
HR Data Service (DE) Operational
ID Lookup Operational
ISV Marketplace Operational
Making Tax Digital (MTD) Operational
MTD ITSA Operational
My Sage Operational
Natwest Earth Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Online Help Center (FR) Operational
Panel Sage Licensing (ES) Operational
Payments Acceptance Service Operational
Payments Out Service Operational
Pegg Bot Operational
Pension Data Exchange (UKI) Operational
PricerSSC Operational
Product Tours Operational
Remote Data Access (RDA) UKI Operational
SaaS Online Banking (ES) Operational
Sage.be Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 50 Accounts Operational
Sage 50 Cloud (DE) Operational
Sage 50 Cloud (ES) Operational
Sage 50 Cloud (FR) Operational
Sage 50 Cloud (PT) Operational
Sage 50 Cloud Trial (ES) Operational
Sage 50 Cloud (UK) Operational
Sage 50 Micropay - UKI Operational
Sage 50 Payroll Operational
Sage 50 Payroll Cloud Operational
Sage 50 UK DDM – GoCardless Operational
Sage50c - Sage Intelligence Operational
Sage 100 Partner Cloud (FR) Operational
Sage 200 (ES) Operational
Sage 200 Office365 Operational
Sage 200 Partner Cloud (ES) Operational
Sage 200 Portal del Empleado (ES) Operational
Sage 200 Professional SPC (UKI) Operational
Sage 200 Standard (UKI) Operational
Sage Accountants Production (SAP) Operational
Sage ACS Operational
Sage Active Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Ai PO matching Operational
Sage Ai Report Recommender Operational
Sage Ai Transaction Categorisation Operational
Sage AR Automation Operational
Sage Balances (ES) Operational
Sage Bewerber Online (DE) Operational
Sage BOB Operational
Sage Boutique Partenaires (FR) Operational
Sage Business Cloud Accounting (UKI) Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Bureau (FR) Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Financials Operational
Sage Business Cloud Financials - Sage Intelligence Operational
Sage Business Cloud Lohnabrechnung (DE) Operational
Sage Business Cloud Paie (FR) Operational
Sage Business Cloud Payroll Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Wage Verification Operational
Sage Business Docs Operational
Sage Business Reporting Operational
Sage Carbon Accounting Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connect Operational
Sage Connect Outlook Add-In Operational
Sage Connector Distribution Service Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage Corporation Tax Operational
Sage Customer Services Operational
Sage Customers Services UKI Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage CV Reader (DE) Operational
Sage Despachos (ES) Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage DPW Cloud Operational
Sage Earth Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage EDI (FR) Operational
Sage EDI EC (FR) Operational
Sage EDI PME (FR) Operational
Sage ERP (DE) Operational
Sage eFactura ContaPlus (ES) Operational
Sage efacture (FR) Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Final Accounts Online Operational
Sage Fixed Assets Cloud Operational
Sage Fixed Assets Premier Cloud Operational
Sage Flux Bancaires Operational
Sage for Accountants Operational
Sage FRP 1000 (FR) Operational
Sage FRP 1000 Partner Cloud (FR) Operational
Sage HCM (Criterion) Operational
Sage HR Operational
Sage HR (DE) Operational
Sage HR (FR) Operational
Sage HR (IE) Operational
Sage HR (UK) Operational
Sage HRP (UKI) HR Payroll UKI Operational
Sage HR Online Service (DE) Operational
SageID Redirector for FRP Operational
Sage ID Operational
Sage Intacct Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Intacct Planning Operational
Sage L1000 (FR) Operational
Sage Learning Services Spain Operational
Sage Licensing (ES) Operational
Sage Licensing Service (SLS) Operational
Sage Linkup (FR) Operational
Sage Migration Assistant Operational
Sage Mobile (DE) Operational
Sage Network Operational
Sage Network API Operational
Sage Connect Outlook Add-In Operational
Sage Network Inbox Operational
Sage Network Link Operational
Sage Network Portal Operational
Sage One Portugal Operational
Sage Online (FR) Operational
Sage Operations (SO) Operational
Sage PA Operational
Sage Panel AddOns Operational
Sage Partner Edition Operational
Sage Payments (UKI) Operational
Sage Payroll Operational
Sage Payroll DE Operational
Sage People Operational
Sage People SFTP Operational
Sage Personal Tax Operational
Sage Provisioning Portal (SEOS) Operational
Sage Reporting Service Operational
Sage RTX (EU) Operational
Sage SaaS Accountants (ES) Operational
Sage Sales Management Operational
Sage Service Token (ES) Operational
Sage SFD Operational
Sage Smartcool (ES) Operational
Sage Software Auto Update Service Operational
Sage Sole Trader Operational
Sage Soluciones Conectadas (ES) Operational
Sage Soluciones Conectadas API (ES) Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage Timeslips Anywhere Operational
Sage Token Service Operational
Sage Tu-Efideliza Operational
Sage University Operational
Sage X3 Connector - Shop Floor Control Operational
Sage X3 Cloud Operational
Sage X3 Hosted (FR) Operational
Sage X3 Online Help Operational
Sage XRT Advanced Operational
Sage XRT Business Exchange Operational
Sage XRT Treasury Operational
Sage XRT Treasury (FR) Operational
Sage ZW Mobile (DE) Operational
SBC Accounting API Operational
SBC Accounting Bulk Data Provisioner Operational
SBC UI Operational
SIREN/SIRET Operational
SMB Tracker Bot Operational
Store Sage FR Website Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
X3 - SEI Reporting Operational
DATEV Operational
Asia Pacific Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Data Hub AU Operational
Developer Experience Community Operational
Embedded Services Operational
Enhanced Planning Operational
Futrli Operational
GoProposal Operational
ID Lookup Operational
ISV Marketplace Operational
Messaging Service Operational
Micropay SFTP for Payflow (AU) Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage AR Automation Operational
Sage Business Cloud Digital Network Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Construction Management Operational
Sage Construction Management Mobile Operational
Sage Construction Management Teamlink Portal Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Earth Business Footprints Operational
Sage Earth Industry Average Footprints Operational
Sage Employee Service Operational
Sage Expense Management Operational
Sage Expense Management API Operational
Sage Expense Management Mobile Operational
Sage Global KnowledgeBase Operational
Sage HandiSoft Client Portal Operational
Sage HandiSoft Connect Operational
Sage HandiSoft Final Accounts AU Operational
Sage HandiSoft Online Operational
Sage HandiTax Cloud Operational
Sage HR Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligent Time Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Payroll Online MicrOpay Operational
Sage Payroll Online ESP Operational
Sage Payroll Online Web API Operational
Sage Payroll Online ConnX Operational
Sage Payroll Online WageEasy Operational
Sage Payroll Online Express Super Operational
Sage Payroll Online Yellowfin Operational
Sage People Operational
Sage People Pay Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage Supply Chain Intelligence Operational
Sage TimeSlips Anywhere Operational
Sage Timeslips Go Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
South America Operational
Authentication Service Operational
AutoEntry Operational
Banking Service Operational
Brightpearl Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
Developer Experience Community Operational
Fox NET Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Plataforma Sage Operational
Product Tours Operational
Sage 50 Operational
Sage.com Websites Operational
Sage Business Cloud Digital Network Operational
Sage CRM Community Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Gestão Contábil Operational
Sage HR Operational
Sage ID Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage People Operational
Sage People SFTP Operational
Sage Sales Management Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Online Help Operational
SMB Tracker Bot Operational
Subscription Services Operational
Webchat Functionality Operational
Middle East and Africa Operational
Authentication Service Operational
AutoEntry Operational
Automatic Updates Operational
Banking Service Operational
Brightpearl Operational
Channel Business Partner Application Operational
Cloud Services Operational
Community Hub Operational
Datahub Operational
DDS Payroll insights tool Sage 300 ZA Operational
Developer Experience Community Operational
Embedded Services Operational
Evolution: Sync Dash (ZA) Operational
GoProposal Operational
ISV Marketplace Operational
Messaging Service Operational
Network Directory Services Operational
Network Services - Sales Use Tax Operational
Payments Acceptance Service Operational
Pegg Bot Operational
Product Tours Operational
Sage.com Websites Operational
Sage 50 Operational
Sage 300 Connected Services Operational
Sage 300 People Managed Services Operational
Sage Ai AP Automation Operational
Sage Ai Document Extraction Operational
Sage Ai Document Split Operational
Sage Business Cloud Accounting - Sage Intelligence Operational
Sage Business Cloud Accounting ZA Operational
Sage Business Cloud Digital Network Operational
Sage Business Cloud Payroll International Operational
Sage Business Cloud Payroll Professional Operational
Sage Business Cloud Payroll South Africa Operational
Sage Business Cloud Intelligence Reporting Operational
Sage Business Cloud Self Service Operational
Sage Cloud Enablement Operational
Sage Cloud Portal Operational
Sage Connected Services Operational
Sage CRM KeyGen Operational
Sage CRM Live Operational
Sage Developer Community Operational
Sage Developer Portal Operational
Sage Evolution International Operational
Sage Evolution SDK (ZA) Operational
Sage Global KnowledgeBase Operational
Sage HR Operational
Sage HR (ZA) Operational
Sage ID Operational
Sage Intacct Operational
Sage Intacct Planning Operational
Sage Intelligence Service (ZA) Operational
Sage Inventory Planner Operational
Sage Network Operational
Sage Operations (SO) Operational
Sage Outsourcing Operational
Sage Payroll Advanced (ZA) Operational
Sage People Operational
Sage People Payroll Operational
Sage People SFTP Operational
Sage Portal Operational
Sage Provisioning Portal (SEOS) Operational
Sage Software Auto Update Service Operational
Sage Support Operational
Sage University Operational
Sage X3 Cloud Operational
Sage X3 Online Help Operational
SageZA Hosting Service Operational
SBC Accounting ZA Training Operational
SMB Tracker Bot Operational
South Africa Online Tax Calculator Operational
Subscription Services Operational
Tax Service Operational
Webchat Functionality Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Sage Intacct - Global - Scheduled Maintenance Oct 24, 2026 02:30-06:30 UTC

The service Sage Intacct will undergo maintenance on October 24th, 2026 for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Posted on Oct 20, 2026 - 16:10 UTC

Sage Global KnowledgeBase - Scheduled Maintenance Oct 25, 2026 04:00-05:30 UTC

The Sage Global KnowledgeBase will undergo maintenance on Sunday 25th October 2026 for 1 hour and 30 minutes between 04:00 UTC to 05:30 UTC.

The service will not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Posted on Oct 19, 2026 - 08:41 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct 27, 2026 07:00-09:00 UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 27 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 27 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Posted on Oct 15, 2026 - 17:08 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct 29, 2026 07:00-09:00 UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 29 October 2026 for 2 hours between 03:00 EDT to 07:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

--------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 29 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Posted on Oct 15, 2026 - 17:11 UTC

Oct 22, 2026

Unresolved incident: Sage HCM (Criterion) - Operational.

Oct 21, 2026

Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 3 hours, on October 21st 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 21, 15:33 UTC
Sage Payroll (DE) – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 UTC
Scheduled - Sage Payroll DE wird am Mittwoch, den 21. Oktober 2026, zwischen 17:00 MEZ und 20:00 MEZ gewartet.

Der Dienst kann während dieser geplanten Zeit möglicherweise nicht verfügbar sein.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten.

Vielen Dank. Das Sage-Team

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

Sage Payroll DE will be undergoing maintenance on Wednesday, October 21st, 2026, for 3 hours between 17:00 CET and 20:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 20, 07:56 UTC
Sage HCM (Criterion) - Operational
Resolved - On October 9th, we identified an issue preventing a subset of customers in the USA from accessing the service. Impacted customers were presented with spinning pages and a generic SYSTEM_ERROR response. The service remained available and performed as expected for all other customers.

The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Oct 21, 13:34 UTC
Generation Experts Connector Cloud (FR) - Operational
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

-------------------------------

The issue is resolved and the service continues to perform as expected.
Oct 21, 09:52 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.

---------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 16:00 UTC
Update - Nous enquêtons sur un problème intermittent de connectivité/intégration en France. Les symptômes observés incluent la déconnexion des utilisateurs lors de l’ouverture des paramètres Marketplace, ainsi que l’absence de réception de certains lots (batches) provenant d’éditeurs tiers (ISV) tels que REGATE et TransfertBANQUE pour certains clients.

---------------------------------

We are investigating an intermittent connectivity/integration issue in France. Symptoms include users being logged out when opening Marketplace Settings and some customers not receiving batches from third-party ISVs such as REGATE and TransfertBANQUE.
Oct 20, 14:40 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 14:27 UTC
Brightpearl - Operational
Resolved - The issue is resolved and service continues to perform as expected.
Oct 21, 09:43 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 15:43 UTC
Identified - We have identified an issue preventing customers in Europe from accessing the Brightpearl.com website however login via login.brightpearlapp.com is working. The Brightpearl application is functioning as expected without issues.
We are currently investigating.
Oct 20, 09:55 UTC
Online Help Center (FR) - Operational
Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

-------------------------------

The issue is resolved and the service continues to perform as expected.
Oct 21, 09:36 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que le problème ne se reproduise, et nous continuons à surveiller étroitement le service.

-------------------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 12:59 UTC
Identified - Nous avons identifié un problème empêchant les clients français d’accéder au Online Help Centre (FR) (Centre d’aide en ligne (FR)) pour les produits répertoriés ci-dessous.

Les produits/services dont les pages d’aide ont été identifiées comme étant actuellement affectées sont les suivants :
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7

-------------------------------

We have identified an issue preventing French customers from accessing Online Help Centre (FR) across the products listed below.

The products/services whose help pages have been identified as affected at the moment are:
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7
Oct 20, 09:14 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 08:27 UTC

Oct 20, 2026

Sage Business Cloud Payroll South Africa - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:30 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 4 hours, on October 20th 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 20, 14:10 UTC
Sage Business Cloud Paie (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:31 UTC
Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 20 Septembre, 2026, pendant 2 heures, entre 19:30 CEST et 21:30 CEST.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

----------------------------------------------------------------------------------

Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, September 20th, 2026, for 2 hours, between 19:30 CEST and 22:30 CEST.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Oct 16, 11:10 UTC
Sage efacture (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 UTC
Scheduled - Sage eFacture (FR) sera en maintenance le Mardi 20 octobre 2026, pendant 2 heures, entre 12:00 CEST et 14:00 CEST.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Tuesday, 20th October 2026, for 2 hours between 12:00 CEST and 14:00 CEST.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Oct 16, 12:06 UTC
Sage 50 Cloud (CA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:00 UTC
Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 20 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 20 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Oct 15, 17:03 UTC

Oct 19, 2026

Sage 200 Standard (UKI) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:00 UTC
Scheduled - The service Sage 200 Standard (UKI) will undergo maintenance on Monday 19th October 2026 for 4 hours between 19:00 UTC (20:00 BST) to 23:00 UTC (Tuesday 20th October 2026 at 00:00 BST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 11:57 UTC
Sage Business Cloud Payroll South Africa - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 19, 20:48 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 19, 20:14 UTC
Sage Active - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:00 UTC
Scheduled - Sage Active will undergo maintenance on Monday, October 19th, 2026 for 15 minutes between 19:00 CET and 19:15 CET.

The mobile application will be unavailable during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.

----------------------------------------

Sage Active se someterá a tareas de mantenimiento el lunes 19 de octubre de 2026 durante 15 minutos, entre las 19:00 CET y las 19:15 CET.

La aplicación móvil no estará disponible durante el período de mantenimiento programado.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Gracias por su paciencia.
El equipo de Sage.

----------------------------------------

Sage Active fera l’objet d’une maintenance le lundi 19 octobre 2026 pendant 15 minutes, entre 19h00 CET et 19h15 CET.

L’application mobile sera indisponible pendant la période de maintenance planifiée.

Nous vous prions de nous excuser pour la gêne occasionnée.

Merci de votre patience.
L’équipe Sage.

----------------------------------------

Sage Active wird am Montag, den 19. Oktober 2026, für 15 Minuten zwischen 19:00 CET und 19:15 CET gewartet.

Die mobile Anwendung wird während des geplanten Wartungszeitraums nicht verfügbar sein.

Wir entschuldigen uns für die dadurch entstehenden Unannehmlichkeiten.

Vielen Dank für Ihre Geduld.
Ihr Sage-Team.
Oct 19, 16:03 UTC
Brightpearl - Operational
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 19, 14:26 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 19, 10:40 UTC
Update - We have identified an issue where customers globally are experiencing intermittent API response failures. We are currently investigating.
Oct 19, 09:39 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 19, 09:13 UTC
Sage Expense Management Mobile - Operational
Resolved - The issue is resolved and Sage Expense Management mobile continues to perform as expected.
Oct 19, 10:54 UTC
Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 17, 15:31 UTC
Update - We identified an issue preventing a small subset of customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. We are investigating the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Oct 17, 04:53 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 17, 04:42 UTC
Sage 200 Standard (UKI) - Operational
Resolved - We identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message when attempting to log in. All other product functionality was working as expected.
The issue is resolved and the service is available and performing as expected.
Oct 19, 09:35 UTC

Oct 18, 2026

Sage Linkup (FR) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:00 UTC
Scheduled - Sage Linkup (FR) sera en maintenance le Dimanche 18 Octobre 2026, pendant 7 heures, entre 12:00 CET et 19:00 CET.

Les services suivants seront impactés pendant cette période programmée :

- Sage Génération Experts Connect
- Sage Comptabilité Collaborative
- Sage ScanFact Experts

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------

Sage Linkup (FR) will be undergoing system maintenance on Sunday, October 18th, 2026, for 7 hours, between 12:00 CET and 19:00 CET.

The following services will be impacted during this scheduled time.

- Sage Génération Experts Connect
- Sage Comptabilité Collaborative
- Sage ScanFact Experts

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 9, 14:15 UTC

Oct 17, 2026

Sage Construction Management - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:01 UTC
Scheduled - Sage Construction Management will be undergoing maintenance on Saturday, October 17th, 2026, for 6 hours, between 09:30 IST and 15:30 IST (05:00 BST and 11:00 BST; 00:00 EDT and 06:00 EDT; 14:00 AEST and 20:00 AEST).
The service may be unavailable during this scheduled time.
We apologise for any inconvenience this may cause.
Thank you,
The Sage Team

Sage Construction Management fera l'objet d'une maintenance système le samedi 17 octobre 2026, pendant 6 heures, entre 00:00 EDT et 06:00 EDT.
Le service peut être indisponible pendant cette période prévue.
Nous nous excusons pour les inconvénients que cela pourrait causer.
Merci,
L'équipe Sage.
Oct 15, 17:27 UTC
Sage X3 Cloud NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 UTC
Scheduled - The service Sage X3 Cloud in North America will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 9:00PM PDT and 01:00 AM PDT on October 16th.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Oct 15, 16:40 UTC
Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:30 UTC
Scheduled - The service Sage Intacct will undergo maintenance on Saturday, October 17th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 14, 07:22 UTC
Sage Operations (SO) Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:00 UTC
Scheduled - Sage Operations (SO) Global will undergo maintenance on Saturday, October 17th, 2026, for 3 hours, between 04:00 BST and 07:00 BST. (05:00 SAST/CET and 08:00 SAST/CET); (13:00 AEDT and 16:00 AEDT); (October 16th 23:00 EDT and October 17th 02:00 EDT).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Operations (SO) Global sera en maintenance le Samedi 17 Octobre, 2026, pendant 3 heures, entre 05:00 CET et 08:00 CET (16 Octobre 23:00 EDT et 17 Octobre 02:00 EDT).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 17. Oktober. 2026. für 3 Stunden zwischen 05:00 MEZ und 08:00 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
Oct 6, 18:19 UTC
Sage Expense Management - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 17, 04:40 UTC
Update - We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Oct 17, 04:02 UTC
Update - We identified an issue preventing customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. Android and Web Applications are not impacted. In the meantime, impacted customers are encouraged to use the web application.
We are currently investigating.
Oct 16, 23:09 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 16, 22:49 UTC

Oct 16, 2026

Sage Intacct - Degraded Performance
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 16, 22:50 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 16, 22:41 UTC
Banking Service - Partial Outage
Resolved - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

The issue is resolved and the service continues to perform as expected. Should customers experience any issues, they are advised to contact Customer Services for further assistance.
Oct 16, 13:38 UTC
Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

We are continuing to work on a fix. As a workaround, customers can use the Yodlee Standard Bank connection for new onboarding, while existing customers can re-authenticate using their existing connection. We appreciate your patience as we work to fully resolve this issue.
Oct 15, 08:05 UTC
Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to work on a fix. As a workaround, customers can use the Yodlee Standard Bank connection for new onboarding, while existing customers can re-authenticate using their existing connection. We appreciate your patience as we work to fully resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 15:51 UTC
Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 08:31 UTC
Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank are unable to receive bank feeds:
Third-party provider GoCardless continues to work on a fix for the issue. We appreciate your patience as we work to resolve this issue.
Oct 13, 07:30 UTC
Update - We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.
Sep 22, 15:39 UTC
Identified - We have identified an issue affecting customers in the USA, Canada, Ireland, and the UK. Customers with accounts at The Co-operative Bank who use the products listed below are unable to receive bank feeds. The service continues to perform as expected for customers using other banking providers.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sage 50 CA
Sep 21, 14:34 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 14:01 UTC
Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC
Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 22:00 BST and 02:00 BST on October 16th (23:00 SAST on October 15th and 03:00 SAST on October 16th).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud werden am Donnerstag, dem 15. October 2026 zwischen 23:00 MEZ und 03:00 MEZ am 16. October 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Oct 15, 16:49 UTC

Oct 15, 2026

Brightpearl - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 15, 16:32 UTC
Identified - We have identified an issue preventing customers in Europe and the US from creating new users and accessing the staff records in Brightpearl. Customers are presented with “timeout” error message.
We have identified the cause of the issue and are working on a fix.
Oct 15, 14:10 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 15, 13:48 UTC

Oct 14, 2026

E-invoicing France - invoicing France
Resolved - Le problème est résolu et les services continuent de fonctionner comme prévu.
----------------------------------
This issue is resolved. All services continue to perform as expected.
Oct 14, 16:05 UTC
Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter que la situation ne se reproduise et nous surveillons de près le service.
------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 11:08 UTC
Identified - Nous avons identifié la cause du problème et travaillons actuellement à sa résolution. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour rétablir la situation.
------------------------------------------
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 13, 15:15 UTC
Update - Nous enquêtons sur un incident affectant l'envoi de documents de facturation électronique pour un sous-ensemble de clients. Certaines factures sortantes peuvent subir des retards ou ne pas être transmises avec succès. Toutes les autres fonctionnalités du produit fonctionnent comme prévu.

Produits concernés :
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
----------------------------------------
We are investigating an issue affecting the sending of e-invoicing documents for a subset of customers. Some outbound invoices may experience delays or may not complete successfully. All other product functionalities are performing as expected.

The products affected are:
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
Oct 13, 11:10 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 10:37 UTC
Sage Business Cloud Accounting ZA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC
Scheduled - The service Sage Business Cloud Accounting ZA will undergo maintenance on Wednesday 14th October 2026 for 1 hour hour between 08:00 UTC (10:00 SAST) to 09:00 UTC (11:00 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 10:21 UTC

Oct 13, 2026

Automatic Updates (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 UTC
Scheduled - Automatic Updates (ZA) will undergo maintenance on Tuesday 13th October 2026 for 3 hours and 30 minutes between 15:00 UTC (17:00 SAST) to 18:30 UTC (20:30 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 09:36 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 13, 16:00 UTC
Monitoring - We have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 13, 14:54 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 14:28 UTC
Banking Service - Partial Outage
Resolved - This incident has been resolved.
Oct 13, 07:35 UTC
Update - We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
Oct 12, 15:19 UTC
Identified - We identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later". Connected customers are experiencing a delay in receiving transactions.

Products/Service impacted include:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

We are currently investigating.
Oct 12, 09:01 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 08:41 UTC
Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 13, 07:21 UTC
Investigating - We have identified an issue where customers in North America are intermittently unable to access the application. We are currently investigating.
Oct 12, 19:41 UTC

Oct 12, 2026

Sage Intacct - Partial Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 12, 20:45 UTC
AutoEntry - Core
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 12, 15:35 UTC
Monitoring - We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
Oct 12, 13:32 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 13:12 UTC

Oct 11, 2026

Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:00 UTC
Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday October 11th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Octubre 11, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Octobre 11, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, Oktober 11, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Oct 6, 11:02 UTC

Oct 10, 2026

FR-e-Reporting - Degraded Performance
Resolved - Le service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé leur intégration est attendu et ne résulte pas d’un incident de service. Aucune action supplémentaire n’est requise.

---------------------------------------------

The service is operating as expected for fully onboarded customers. Our investigation confirmed that the behavior observed for customers who are not yet fully onboarded is expected and is not related to a service incident. No further action is required.
Oct 10, 09:11 UTC
Update - Nous enquêtons actuellement sur un incident empêchant les clients en France utilisant les produits ci-dessous de téléverser des fichiers dans Tax Service - FR-e-Reporting. Toutes les autres fonctionnalités des produits concernés fonctionnent normalement.

Produits concernés :
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)

---------------------------------------------------------------

We are investigating an issue where customers in France, using the below products, are unable to upload files into Tax Service - FR-e-Reporting. All other product functionalities are performing as expected.

The products affected are:
-AutoEntry
-Sage 50 (FR)
-Sage 100 (FR)
-Generation Experts Connector Cloud (FR)
-Sage Active
-Sage Batigest
-Sage Connect
-Sage for Accountants
-Sage FRP 1000 (FR)
-Sage Intacct
-Sage Online (FR)
-Sage Operations (SO)
-Sage X3 Cloud
-Sage X3 Hosted (FR)
Oct 10, 07:50 UTC
Investigating - Nous enquêtons actuellement sur un éventuel incident affectant le service. Une mise à jour sera communiquée dans les 30 prochaines minutes.

----------------------------------------------------------------------------

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 10, 07:17 UTC
Sage 300 People Managed Services (ZA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 UTC
Scheduled - Sage 300 People Managed Services will undergo essential system maintenance on Saturday, 10th October 2026, for 4 hours between 06:00 SAST and 10:00 SAST.

Please note that all API integrations, ESS, and the Sage 300 People application will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause and ask that you plan your workload accordingly.

Thank you. The Sage Team
Oct 6, 11:06 UTC
Sage Intacct - Global - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:30 UTC
Scheduled - Sage Intacct - Global - Scheduled Maintenance

The service Sage Intacct will undergo maintenance on October 10th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 7, 17:07 UTC

Oct 9, 2026

Sage Intacct - Major Outage
Resolved - The issue is resolved and the service is available and performing as expected.
Oct 9, 11:49 UTC
Update - We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
Oct 9, 11:15 UTC
Identified - We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance.
We have identified the cause of the issue and we are working on a fix.
Oct 9, 10:45 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 9, 10:26 UTC

Oct 8, 2026

Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:01 UTC
Scheduled - Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Mittwoch, den 7. Oktober 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 09:00 MEZ am 7. Oktober und 08:00 MEZ am 8. Oktober statt.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Für weitere Informationen klicken Sie bitte hier link.

Mit freundlichen Grüßen, Das Sage-Team

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Sage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Wednesday, October 7th, 2026, for 23 hours, between 09:00 CET and 08:00 CET on October 8th.

During this scheduled period of time the service will be unavailable.

We apologise for any inconvenience this may cause.

For further information, please click on this link.

Thank you. The Sage Team
Oct 1, 19:58 UTC
Brightpearl - Partial Outage
Resolved - The issue is resolved and the service continues to perform as expected.
Oct 8, 16:32 UTC
Update - The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 7, 15:45 UTC
Investigating - eBay Integration Functionalities:
We have identified a global issue preventing customers from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating.

The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 2, 07:53 UTC
Update - The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Sep 29, 15:57 UTC
Monitoring - The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 12:59 UTC
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