Sage Status

Sage Business Cloud Accounting (UKI/NA) - Partial Outage

Identified - We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created.
Thank you for your patience while we work to resolve this issue.

-------------------------------

Nous avons identifié un problème touchant des clients au Royaume-Uni, en Irlande et au Canada, où l’application des règles bancaires peut entraîner la création de transactions en double.
Merci de votre patience pendant que nous travaillons à résoudre ce problème.
Oct 23, 2026 - 15:17 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.

-------------------------------------

Nous enquêtons sur un problème potentiel affectant le service. Une mise à jour sera fournie dans les 30 prochaines minutes.
Oct 23, 2026 - 14:48 UTC

Uptime over the past 90 days. View historical uptime.

North America Partial Outage

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Enhanced Planning Operational

GoProposal Operational

ISV Marketplace Operational

My Workforce Analyzer Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

PAYA Payment Center Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Product Tours Operational

Providers Connection Operational

Remote Data Access (RDA) NA Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Cloud (CA) Operational

Sage 50 Cloud (US) Operational

Sage 50 / Sage 100 US Direct Deposit Operational

Sage 100 Contractor Cloud Operational

Sage 100 Partner Cloud (NA) Operational

Sage 300 Partner Cloud (NA) Operational

SBC Accounting Bulk Data Provisioner Operational

Sage Ai AP Automation Operational

Sage Ai Assistant Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai SIT Operational

Sage Ai Suggested Response Operational

Sage AR Automation Operational

Sage BidMatrix Operational

Sage Business Cloud Accounting (NA) Partial Outage

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Payroll International Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management CapitalOne Operational

Sage Expense Management Mobile Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage for Accountants Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (CA) Operational

Sage HR (US) Operational

Sage ID Operational

Sage Intacct Planning Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Licensing Service (SLS) Operational

Sage Migration Assistant Operational

Sage Network Operational

Sage Network API Operational

Sage Network Inbox Operational

Sage Network Portal Operational

Sage One Canada (Standard) Operational

Sage One US (Standard) Operational

Sage Operations (SO) Operational

Sage Payroll Calculator Agent Operational

Sage People Operational

Sage People SFTP Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

Europe Operational

Accounting Data Services Operational

Authentication Service Operational

AutoEntry Operational

Azuneed (FR) Operational

Banking Service Operational

Brightpearl Operational

Business Verification & Intelligence Service Operational

Cashflow (ES) Operational

Ciel Données Mobiles for Sage 50 FR Operational

Ciel.com (FR) Operational

Cloud ID Redirector Operational

Cloud Services Operational

Community Hub Operational

Companies House Service (CHS) Operational

Datahub Operational

DataFlow Service (DFS/AAPI) Operational

Developer Experience Community Operational

E-Invoicing Operational

E-invoicing France Operational

E-Invoicing Portal Operational

Embedded Services Operational

Embedded Services - Submission Service Operational

Embedded Services - Subscriptions Operational

Embedded Services - Subscription Provisioning Operational

Embedded Services - Tax Service Operational

Employee Verification (UK) Operational

Enhanced Planning Operational

E-Reporting Operational

E-Reporting- ADP Operational

Eurowin (ES) Operational

Experts Comptables Sage FR Website Operational

Foreign Exchange Services Operational

FR-e-Reporting Operational

Futrli Operational

Generation Experts Connector Cloud (FR) Operational

GoProposal Operational

HR Data Service (DE) Operational

ID Lookup Operational

ISV Marketplace Operational

Making Tax Digital (MTD) Operational

MTD ITSA Operational

My Sage Operational

Natwest Earth Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Online Help Center (FR) Operational

Panel Sage Licensing (ES) Operational

Payments Acceptance Service Operational

Payments Out Service Operational

Pegg Bot Operational

Pension Data Exchange (UKI) Operational

PricerSSC Operational

Product Tours Operational

Remote Data Access (RDA) UKI Operational

SaaS Online Banking (ES) Operational

Sage.be Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 50 Accounts Operational

Sage 50 Cloud (DE) Operational

Sage 50 Cloud (ES) Operational

Sage 50 Cloud (FR) Operational

Sage 50 Cloud (PT) Operational

Sage 50 Cloud Trial (ES) Operational

Sage 50 Cloud (UK) Operational

Sage 50 Micropay - UKI Operational

Sage 50 Payroll Operational

Sage 50 Payroll Cloud Operational

Sage 50 UK DDM – GoCardless Operational

Sage50c - Sage Intelligence Operational

Sage 100 Partner Cloud (FR) Operational

Sage 200 (ES) Operational

Sage 200 Office365 Operational

Sage 200 Partner Cloud (ES) Operational

Sage 200 Portal del Empleado (ES) Operational

Sage 200 Professional SPC (UKI) Operational

Sage 200 Standard (UKI) Operational

Sage Accountants Production (SAP) Operational

Sage ACS Operational

Sage Active Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Ai PO matching Operational

Sage Ai Report Recommender Operational

Sage Ai Transaction Categorisation Operational

Sage AR Automation Operational

Sage Balances (ES) Operational

Sage Bewerber Online (DE) Operational

Sage BOB Operational

Sage Boutique Partenaires (FR) Operational

Sage Business Cloud Accounting (UKI) Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Bureau (FR) Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Financials Operational

Sage Business Cloud Financials - Sage Intelligence Operational

Sage Business Cloud Lohnabrechnung (DE) Operational

Sage Business Cloud Paie (FR) Operational

Sage Business Cloud Payroll Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Wage Verification Operational

Sage Business Docs Operational

Sage Business Reporting Operational

Sage Carbon Accounting Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connect Operational

Sage Connect Outlook Add-In Operational

Sage Connector Distribution Service Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage Corporation Tax Operational

Sage Customer Services Operational

Sage Customers Services UKI Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage CV Reader (DE) Operational

Sage Despachos (ES) Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage DPW Cloud Operational

Sage Earth Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage EDI (FR) Operational

Sage EDI EC (FR) Operational

Sage EDI PME (FR) Operational

Sage ERP (DE) Operational

Sage eFactura ContaPlus (ES) Operational

Sage efacture (FR) Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Final Accounts Online Operational

Sage Fixed Assets Cloud Operational

Sage Fixed Assets Premier Cloud Operational

Sage Flux Bancaires Operational

Sage for Accountants Operational

Sage FRP 1000 (FR) Operational

Sage FRP 1000 Partner Cloud (FR) Operational

Sage HCM (Criterion) Operational

Sage HR Operational

Sage HR (DE) Operational

Sage HR (FR) Operational

Sage HR (IE) Operational

Sage HR (UK) Operational

Sage HRP (UKI) HR Payroll UKI Operational

Sage HR Online Service (DE) Operational

SageID Redirector for FRP Operational

Sage ID Operational

Sage Intacct Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Intacct Planning Operational

Sage L1000 (FR) Operational

Sage Learning Services Spain Operational

Sage Licensing (ES) Operational

Sage Licensing Service (SLS) Operational

Sage Linkup (FR) Operational

Sage Migration Assistant Operational

Sage Mobile (DE) Operational

Sage Network Operational

Sage Network API Operational

Sage Connect Outlook Add-In Operational

Sage Network Inbox Operational

Sage Network Link Operational

Sage Network Portal Operational

Sage One Portugal Operational

Sage Online (FR) Operational

Sage Operations (SO) Operational

Sage PA Operational

Sage Panel AddOns Operational

Sage Partner Edition Operational

Sage Payments (UKI) Operational

Sage Payroll Operational

Sage Payroll DE Operational

Sage People Operational

Sage People SFTP Operational

Sage Personal Tax Operational

Sage Provisioning Portal (SEOS) Operational

Sage Reporting Service Operational

Sage RTX (EU) Operational

Sage SaaS Accountants (ES) Operational

Sage Sales Management Operational

Sage Service Token (ES) Operational

Sage SFD Operational

Sage Smartcool (ES) Operational

Sage Software Auto Update Service Operational

Sage Sole Trader Operational

Sage Soluciones Conectadas (ES) Operational

Sage Soluciones Conectadas API (ES) Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage Timeslips Anywhere Operational

Sage Token Service Operational

Sage Tu-Efideliza Operational

Sage University Operational

Sage X3 Connector - Shop Floor Control Operational

Sage X3 Cloud Operational

Sage X3 Hosted (FR) Operational

Sage X3 Online Help Operational

Sage XRT Advanced Operational

Sage XRT Business Exchange Operational

Sage XRT Treasury Operational

Sage XRT Treasury (FR) Operational

Sage ZW Mobile (DE) Operational

SBC Accounting API Operational

SBC Accounting Bulk Data Provisioner Operational

SBC UI Operational

SIREN/SIRET Operational

SMB Tracker Bot Operational

Store Sage FR Website Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

X3 - SEI Reporting Operational

DATEV Operational

Asia Pacific Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Data Hub AU Operational

Developer Experience Community Operational

Embedded Services Operational

Enhanced Planning Operational

Futrli Operational

GoProposal Operational

ID Lookup Operational

ISV Marketplace Operational

Messaging Service Operational

Micropay SFTP for Payflow (AU) Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage AR Automation Operational

Sage Business Cloud Digital Network Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Construction Management Operational

Sage Construction Management Mobile Operational

Sage Construction Management Teamlink Portal Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Earth Business Footprints Operational

Sage Earth Industry Average Footprints Operational

Sage Employee Service Operational

Sage Expense Management Operational

Sage Expense Management API Operational

Sage Expense Management Mobile Operational

Sage Global KnowledgeBase Operational

Sage HandiSoft Client Portal Operational

Sage HandiSoft Connect Operational

Sage HandiSoft Final Accounts AU Operational

Sage HandiSoft Online Operational

Sage HandiTax Cloud Operational

Sage HR Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligent Time Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Payroll Online MicrOpay Operational

Sage Payroll Online ESP Operational

Sage Payroll Online Web API Operational

Sage Payroll Online ConnX Operational

Sage Payroll Online WageEasy Operational

Sage Payroll Online Express Super Operational

Sage Payroll Online Yellowfin Operational

Sage People Operational

Sage People Pay Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage Supply Chain Intelligence Operational

Sage TimeSlips Anywhere Operational

Sage Timeslips Go Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

South America Operational

Authentication Service Operational

AutoEntry Operational

Banking Service Operational

Brightpearl Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

Developer Experience Community Operational

Fox NET Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Plataforma Sage Operational

Product Tours Operational

Sage 50 Operational

Sage.com Websites Operational

Sage Business Cloud Digital Network Operational

Sage CRM Community Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Gestão Contábil Operational

Sage HR Operational

Sage ID Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage People Operational

Sage People SFTP Operational

Sage Sales Management Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Online Help Operational

SMB Tracker Bot Operational

Subscription Services Operational

Webchat Functionality Operational

Middle East and Africa Operational

Authentication Service Operational

AutoEntry Operational

Automatic Updates Operational

Banking Service Operational

Brightpearl Operational

Channel Business Partner Application Operational

Cloud Services Operational

Community Hub Operational

Datahub Operational

DDS Payroll insights tool Sage 300 ZA Operational

Developer Experience Community Operational

Embedded Services Operational

Evolution: Sync Dash (ZA) Operational

GoProposal Operational

ISV Marketplace Operational

Messaging Service Operational

Network Directory Services Operational

Network Services - Sales Use Tax Operational

Payments Acceptance Service Operational

Pegg Bot Operational

Product Tours Operational

Sage.com Websites Operational

Sage 50 Operational

Sage 300 Connected Services Operational

Sage 300 People Managed Services Operational

Sage Ai AP Automation Operational

Sage Ai Document Extraction Operational

Sage Ai Document Split Operational

Sage Business Cloud Accounting - Sage Intelligence Operational

Sage Business Cloud Accounting ZA Operational

Sage Business Cloud Digital Network Operational

Sage Business Cloud Payroll International Operational

Sage Business Cloud Payroll Professional Operational

Sage Business Cloud Payroll South Africa Operational

Sage Business Cloud Intelligence Reporting Operational

Sage Business Cloud Self Service Operational

Sage Cloud Enablement Operational

Sage Cloud Portal Operational

Sage Connected Services Operational

Sage CRM KeyGen Operational

Sage CRM Live Operational

Sage Developer Community Operational

Sage Developer Portal Operational

Sage Evolution International Operational

Sage Evolution SDK (ZA) Operational

Sage Global KnowledgeBase Operational

Sage HR Operational

Sage HR (ZA) Operational

Sage ID Operational

Sage Intacct Operational

Sage Intacct Planning Operational

Sage Intelligence Service (ZA) Operational

Sage Inventory Planner Operational

Sage Network Operational

Sage Operations (SO) Operational

Sage Outsourcing Operational

Sage Payroll Advanced (ZA) Operational

Sage People Operational

Sage People Payroll Operational

Sage People SFTP Operational

Sage Portal Operational

Sage Provisioning Portal (SEOS) Operational

Sage Software Auto Update Service Operational

Sage Support Operational

Sage University Operational

Sage X3 Cloud Operational

Sage X3 Online Help Operational

SageZA Hosting Service Operational

SBC Accounting ZA Training Operational

SMB Tracker Bot Operational

South Africa Online Tax Calculator Operational

Subscription Services Operational

Tax Service Operational

Webchat Functionality Operational

Cloud Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sage Payroll DE - Scheduled Maintenance Oct `26`, `2026` `17:00`-`20:00` UTC

Sage Payroll DE wird am Montag, den 26. Oktober 2026, für 3 Stunden zwischen 18:00 Uhr CET und 21:00 Uhr CET aufgrund von Wartungsarbeiten nicht bzw. nur eingeschränkt verfügbar sein.

Während dieses geplanten Wartungszeitraums ist der Service möglicherweise nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Vielen Dank.
Ihr Sage Team

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Sage Payroll DE will be undergoing maintenance on Monday, October 26th, 2026, for 3 hours between 18:00 CET and 21:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Posted on Oct 23, 2026 - 08:52 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `27`, `2026` `07:00`-`09:00` UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 27 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 27 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Posted on Oct 15, 2026 - 17:08 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `29`, `2026` `07:00`-`09:00` UTC

The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 29 October 2026 for 2 hours between 03:00 EDT to 07:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

--------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 29 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Posted on Oct 15, 2026 - 17:11 UTC

Past Incidents

Oct `25`, `2026`

Sage DPW Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:00 UTC

Scheduled - Sage DPW Cloud ist am Sonntag, den 25. Oktober 2026, für sieben Stunden Wartungsarbeiten von 08:00 Uhr MEZ bis 15:00 Uhr MEZ vorgesehen.

Wir werden das folgende Update in Sage DPW Cloud einspielen:
• Betriebssystem-Updates

Während des Wartungszeitraums wird Ihre Sage DPW Software vorübergehend nicht verfügbar sein und Sie können nicht auf die Anwendung zugreifen.

Bitte beachten Sie, dass bestehende Dateiübertragungen (z. B. sFTP-Übertragungen von Zeiterfassungsdaten) erst ab Montag wieder verarbeitet werden können.

Um einen reibungslosen Ablauf der Wartungsarbeiten zu gewährleisten, bitten wir Sie, während dieses Zeitraums keine Daten an unser Rechenzentrum zu übertragen. Bitte schließen Sie außerdem vor Beginn der Wartungsarbeiten alle geöffneten Anwendungen (z. B. V8P und Excel) und melden Sie sich vom Rechenzentrum ab.

Das für die SAML-Authentifizierung verwendete Zertifikat wird ebenfalls während der Wartungsarbeiten erneuert. Wenn Sie die SAML-Authentifizierung verwenden, melden Sie sich mit Ihren Windows- oder Unternehmensanmeldedaten an.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Vielen Dank.
Ihr Sage Team

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Sage DPW Cloud is scheduled for seven hours of maintenance on Sunday, October 25th, 2026, from 08:00 CET to 15:00 CET.

We will apply the following update to Sage DPW Cloud:

• Operating system updates

Your Sage DPW software will be temporarily unavailable during the maintenance period, and you will not be able to access the application.

Please be aware that existing file transfers (for example, sFTP transfers of time-booking data) cannot be processed again until Monday.

To help the maintenance run smoothly, please do not send any data to our data centre during this period. Before maintenance begins, please also close all open applications (for example, V8P and Excel) and log off from the data centre.

The certificate used for SAML authentication will also be renewed during maintenance. If you use SAML authentication, you sign in using your Windows or corporate credentials.

We apologise for any inconvenience.

Thank you.
The Sage Team
Oct 23, 10:31 UTC

Scheduled Maintenance on HMRC

Completed - The scheduled maintenance has been completed.
Oct 25, 10:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 UTC

Scheduled - HMRC will be undergoing important system maintenance on Saturday, September 26th, 2026.

MTD ITSA will be unavailable on October 25th, for the below services, for 3 hours and 20 minutes, between 08:00 BST and 11:20 BST.

• Making Tax Digital (MTD)
• Tax Service
• Sage Business Cloud Accounting (UK)
• MTD ITSA

For more information visit this link.

Thank you. The Sage Team.
Oct 22, 16:21 UTC

Sage Global KnowledgeBase - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 04:00 UTC

Scheduled - The Sage Global KnowledgeBase will undergo maintenance on Sunday 25th October 2026 for 1 hour and 30 minutes between 04:00 UTC to 05:30 UTC.

The service will not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 19, 08:41 UTC

Oct `24`, `2026`

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 24, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 02:30 UTC

Scheduled - The service Sage Intacct will undergo maintenance on October 24th, 2026 for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 20, 16:10 UTC

Oct `23`, `2026`

Sage HCM (Criterion) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 23, 13:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:05 UTC

Scheduled - Sage HCM (Criterion) will undergo maintenance on October 23rd, 2026 for 45 minutes, between 09:05 EDT to 09:50 EDT.

The service may experience a degraded performance during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------

Sage HCM (Criterion) fera l’objet d’une maintenance le 23 octobre 2026 pendant 45 minutes, de 09:05 HAE à 09:50 HAE.

Le service pourrait connaître une dégradation des performances pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient que cela pourrait occasionner.

Merci de votre patience.
L'équipe Sage
Oct 23, 13:04 UTC

Sage RTX (EU) - RTX

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 23, 08:30 UTC

Identified - We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs).

The products/services affected are:
- Sage RTX (EU)
- Sage Business Cloud Payroll
We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.
Oct 22, 17:46 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 22, 17:34 UTC

Oct `22`, `2026`

Sage HCM (Criterion) - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 22, 20:03 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 22, 10:54 UTC

Update - We have identified a global issue preventing a subset of customers from using the LMS module (Learning Management System). All other product functionalities are performing as expected.
We are currently investigating
Oct 21, 19:35 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 21, 19:22 UTC

Sage Business Cloud Accounting (UKI) - Operational

Resolved - Earlier today we identified an issue where customers in the UK and Ireland were unable to create a "Bank Rule" within bank feeds, making duplications with the first bank rule. All other product functionalities were performing as expected.
The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Oct 22, 14:45 UTC

Oct `21`, `2026`

Sage Business Cloud Payroll South Africa - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:30 UTC

Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 3 hours, on October 21st 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 21, 15:33 UTC

Sage Payroll (DE) – Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 UTC

Scheduled - Sage Payroll DE wird am Mittwoch, den 21. Oktober 2026, zwischen 17:00 MEZ und 20:00 MEZ gewartet.

Der Dienst kann während dieser geplanten Zeit möglicherweise nicht verfügbar sein.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten.

Vielen Dank. Das Sage-Team

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

Sage Payroll DE will be undergoing maintenance on Wednesday, October 21st, 2026, for 3 hours between 17:00 CET and 20:00 CET.

The service may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 20, 07:56 UTC

Sage HCM (Criterion) - Operational

Resolved - On October 9th, we identified an issue preventing a subset of customers in the USA from accessing the service. Impacted customers were presented with spinning pages and a generic SYSTEM_ERROR response. The service remained available and performed as expected for all other customers.

The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
Oct 21, 13:34 UTC

Generation Experts Connector Cloud (FR) - Operational

Resolved - Le problème est résolu et le service continue de fonctionner comme prévu.

-------------------------------

The issue is resolved and the service continues to perform as expected.
Oct 21, 09:52 UTC

Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que la situation ne se reproduise et nous surveillons de près le service.

---------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 16:00 UTC

Update - Nous enquêtons sur un problème intermittent de connectivité/intégration en France. Les symptômes observés incluent la déconnexion des utilisateurs lors de l’ouverture des paramètres Marketplace, ainsi que l’absence de réception de certains lots (batches) provenant d’éditeurs tiers (ISV) tels que REGATE et TransfertBANQUE pour certains clients.

---------------------------------

We are investigating an intermittent connectivity/integration issue in France. Symptoms include users being logged out when opening Marketplace Settings and some customers not receiving batches from third-party ISVs such as REGATE and TransfertBANQUE.
Oct 20, 14:40 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 14:27 UTC

Brightpearl - Operational

Resolved - The issue is resolved and service continues to perform as expected.
Oct 21, 09:43 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 15:43 UTC

Identified - We have identified an issue preventing customers in Europe from accessing the Brightpearl.com website however login via login.brightpearlapp.com is working. The Brightpearl application is functioning as expected without issues.
We are currently investigating.
Oct 20, 09:55 UTC

Online Help Center (FR) - Operational

Monitoring - Le service fonctionne comme prévu. Notre priorité est d’éviter que le problème ne se reproduise, et nous continuons à surveiller étroitement le service.

-------------------------------

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 20, 12:59 UTC

Identified - Nous avons identifié un problème empêchant les clients français d’accéder au Online Help Centre (FR) (Centre d’aide en ligne (FR)) pour les produits répertoriés ci-dessous.

Les produits/services dont les pages d’aide ont été identifiées comme étant actuellement affectées sont les suivants :
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7

-------------------------------

We have identified an issue preventing French customers from accessing Online Help Centre (FR) across the products listed below.

The products/services whose help pages have been identified as affected at the moment are:
- Sage Business Cloud Bureau (FR)
- Sage 50 (FR)
- Sage États Comptables & Fiscaux (ECF)
- Sage Online (FR)
- Sage FRP 1000 (FR)
- Sage BOB
- Sage BI Reporting
- Sage Business Cloud Paie (FR)
- Sage eFacture
- Sage EDI Online
- Sage Production (GPAO)
- Generation Experts Connector Cloud (FR)
- Sage Linkup (FR)
- Sage Batigest Connect et i7
Oct 20, 09:14 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 20, 08:27 UTC

Oct `20`, `2026`

Sage Business Cloud Payroll South Africa - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 21:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:30 UTC

Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 4 hours, on October 20th 2026, between 19:30 SAST and 22:30 SAST.

The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause.

Thank you.
The Sage Team.
Oct 20, 14:10 UTC

Sage Business Cloud Paie (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:31 UTC

Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 20 Septembre, 2026, pendant 2 heures, entre 19:30 CEST et 21:30 CEST.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.

----------------------------------------------------------------------------------

Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, September 20th, 2026, for 2 hours, between 19:30 CEST and 22:30 CEST.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.
Oct 16, 11:10 UTC

Sage efacture (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 UTC

Scheduled - Sage eFacture (FR) sera en maintenance le Mardi 20 octobre 2026, pendant 2 heures, entre 12:00 CEST et 14:00 CEST.

Les services ci-dessous ne seront pas disponibles :

• Les dépôts des documents
• Le site efacture.sage.fr/

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------

Sage eFacture (FR) will be undergoing important system maintenance on Tuesday, 20th October 2026, for 2 hours between 12:00 CEST and 14:00 CEST.

The below services will be unavailable:
• Document submissions
• The portal efacture.sage.fr/

We apologise for any inconvenience this may cause.

Thank you. The Sage Team
Oct 16, 12:06 UTC

Sage 50 Cloud (CA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 07:00 UTC

Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 20 October 2026 for 2 hours between 03:00 EDT to 05:00 EDT.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience caused.

Thank you for your patience.
The Sage Team.

---------------------------------------------------------------

Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 20 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est).

Le service pourrait être indisponible pendant la période de maintenance prévue.

Nous nous excusons pour tout inconvénient occasionné.

Merci de votre patience.
L'équipe Sage
Oct 15, 17:03 UTC

Oct `19`, `2026`

Sage 200 Standard (UKI) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:00 UTC

Scheduled - The service Sage 200 Standard (UKI) will undergo maintenance on Monday 19th October 2026 for 4 hours between 19:00 UTC (20:00 BST) to 23:00 UTC (Tuesday 20th October 2026 at 00:00 BST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 11:57 UTC

Sage Business Cloud Payroll South Africa - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 19, 20:48 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 19, 20:14 UTC

Sage Active - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 17:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:00 UTC

Scheduled - Sage Active will undergo maintenance on Monday, October 19th, 2026 for 15 minutes between 19:00 CET and 19:15 CET.

The mobile application will be unavailable during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.

----------------------------------------

Sage Active se someterá a tareas de mantenimiento el lunes 19 de octubre de 2026 durante 15 minutos, entre las 19:00 CET y las 19:15 CET.

La aplicación móvil no estará disponible durante el período de mantenimiento programado.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Gracias por su paciencia.
El equipo de Sage.

----------------------------------------

Sage Active fera l’objet d’une maintenance le lundi 19 octobre 2026 pendant 15 minutes, entre 19h00 CET et 19h15 CET.

L’application mobile sera indisponible pendant la période de maintenance planifiée.

Nous vous prions de nous excuser pour la gêne occasionnée.

Merci de votre patience.
L’équipe Sage.

----------------------------------------

Sage Active wird am Montag, den 19. Oktober 2026, für 15 Minuten zwischen 19:00 CET und 19:15 CET gewartet.

Die mobile Anwendung wird während des geplanten Wartungszeitraums nicht verfügbar sein.

Wir entschuldigen uns für die dadurch entstehenden Unannehmlichkeiten.

Vielen Dank für Ihre Geduld.
Ihr Sage-Team.
Oct 19, 16:03 UTC

Brightpearl - Operational

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 19, 14:26 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 19, 10:40 UTC

Update - We have identified an issue where customers globally are experiencing intermittent API response failures. We are currently investigating.
Oct 19, 09:39 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 19, 09:13 UTC

Sage Expense Management Mobile - Operational

Resolved - The issue is resolved and Sage Expense Management mobile continues to perform as expected.
Oct 19, 10:54 UTC

Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 17, 15:31 UTC

Update - We identified an issue preventing a small subset of customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. We are investigating the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Oct 17, 04:53 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 17, 04:42 UTC

Sage 200 Standard (UKI) - Operational

Resolved - We identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message when attempting to log in. All other product functionality was working as expected.
The issue is resolved and the service is available and performing as expected.
Oct 19, 09:35 UTC

Oct `18`, `2026`

Sage Linkup (FR) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 18, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:00 UTC

Scheduled - Sage Linkup (FR) sera en maintenance le Dimanche 18 Octobre 2026, pendant 7 heures, entre 12:00 CET et 19:00 CET.

Les services suivants seront impactés pendant cette période programmée :

- Sage Génération Experts Connect
- Sage Comptabilité Collaborative
- Sage ScanFact Experts

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------

Sage Linkup (FR) will be undergoing system maintenance on Sunday, October 18th, 2026, for 7 hours, between 12:00 CET and 19:00 CET.

The following services will be impacted during this scheduled time.

- Sage Génération Experts Connect
- Sage Comptabilité Collaborative
- Sage ScanFact Experts

We apologize for any inconvenience this may cause.

Thank you. The Sage Team
Oct 9, 14:15 UTC

Oct `17`, `2026`

Sage Construction Management - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:01 UTC

Scheduled - Sage Construction Management will be undergoing maintenance on Saturday, October 17th, 2026, for 6 hours, between 09:30 IST and 15:30 IST (05:00 BST and 11:00 BST; 00:00 EDT and 06:00 EDT; 14:00 AEST and 20:00 AEST).
The service may be unavailable during this scheduled time.
We apologise for any inconvenience this may cause.
Thank you,
The Sage Team

Sage Construction Management fera l'objet d'une maintenance système le samedi 17 octobre 2026, pendant 6 heures, entre 00:00 EDT et 06:00 EDT.
Le service peut être indisponible pendant cette période prévue.
Nous nous excusons pour les inconvénients que cela pourrait causer.
Merci,
L'équipe Sage.
Oct 15, 17:27 UTC

Sage X3 Cloud NA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 UTC

Scheduled - The service Sage X3 Cloud in North America will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 9:00PM PDT and 01:00 AM PDT on October 16th.

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.
Oct 15, 16:40 UTC

Sage Intacct - Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:30 UTC

Scheduled - The service Sage Intacct will undergo maintenance on Saturday, October 17th at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC.

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience. The Sage Team.
Oct 14, 07:22 UTC

Sage Operations (SO) Global - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:00 UTC

Scheduled - Sage Operations (SO) Global will undergo maintenance on Saturday, October 17th, 2026, for 3 hours, between 04:00 BST and 07:00 BST. (05:00 SAST/CET and 08:00 SAST/CET); (13:00 AEDT and 16:00 AEDT); (October 16th 23:00 EDT and October 17th 02:00 EDT).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Operations (SO) Global sera en maintenance le Samedi 17 Octobre, 2026, pendant 3 heures, entre 05:00 CET et 08:00 CET (16 Octobre 23:00 EDT et 17 Octobre 02:00 EDT).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 17. Oktober. 2026. für 3 Stunden zwischen 05:00 MEZ und 08:00 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team
Oct 6, 18:19 UTC

Sage Expense Management - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 17, 04:40 UTC

Update - We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Oct 17, 04:02 UTC

Update - We identified an issue preventing customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. Android and Web Applications are not impacted. In the meantime, impacted customers are encouraged to use the web application.
We are currently investigating.
Oct 16, 23:09 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 16, 22:49 UTC

Oct `16`, `2026`

Sage Intacct - Degraded Performance

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 16, 22:50 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 16, 22:41 UTC

Banking Service - Partial Outage

Resolved - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

The issue is resolved and the service continues to perform as expected. Should customers experience any issues, they are advised to contact Customer Services for further assistance.
Oct 16, 13:38 UTC

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to work on a fix. As a workaround, customers can use the Yodlee Standard Bank connection for new onboarding, while existing customers can re-authenticate using their existing connection. We appreciate your patience as we work to fully resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 15:51 UTC

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Operational - Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank were unable to receive bank feeds.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 08:31 UTC

Update - Customers in South Africa using Standard Bank are experiencing issues with transactions syncing.
Products/Services impacted includes:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

Customers in USA, Canada, Ireland, and the UK with accounts at The Co-operative Bank are unable to receive bank feeds:
Third-party provider GoCardless continues to work on a fix for the issue. We appreciate your patience as we work to resolve this issue.
Oct 13, 07:30 UTC

Update - We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.
Sep 22, 15:39 UTC

Identified - We have identified an issue affecting customers in the USA, Canada, Ireland, and the UK. Customers with accounts at The Co-operative Bank who use the products listed below are unable to receive bank feeds. The service continues to perform as expected for customers using other banking providers.
We are engaged with our third-party, Gocardless to resolve this issue.

The products/services affected are:
Sage 200 Standard UKI
Sage 50 Accounts UKI
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Accounting (NA)
Sage Sole Trader
Sage Intacct UKI/NA
Sage 50 CA
Sep 21, 14:34 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 21, 14:01 UTC

Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC

Scheduled - The service Sage X3 Cloud in Europe, UK and South Africa will undergo maintenance on Thursday October 15th, 2026 for up to 4 hours between 22:00 BST and 02:00 BST on October 16th (23:00 SAST on October 15th and 03:00 SAST on October 16th).

What to Expect:
The deployment will be performed during the next planned maintenance window.
A full backup will be completed before any deployment activity begins.
Users may experience a temporary service interruption while the deployment is in progress.

No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window.
If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible.

Thank you for your patience.

The Sage Team.

-----------------------------------

Der Service Sage X3 Cloud werden am Donnerstag, dem 15. October 2026 zwischen 23:00 MEZ und 03:00 MEZ am 16. October 2026 für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein.

Was Sie erwarten können:
Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt.
Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt.
Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen.

Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten.

Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support.

Vielen Dank für Ihre Geduld.

Ihr Sage Team.
Oct 15, 16:49 UTC

Oct `15`, `2026`

Brightpearl - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 15, 16:32 UTC

Identified - We have identified an issue preventing customers in Europe and the US from creating new users and accessing the staff records in Brightpearl. Customers are presented with “timeout” error message.
We have identified the cause of the issue and are working on a fix.
Oct 15, 14:10 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 15, 13:48 UTC

Oct `14`, `2026`

E-invoicing France - invoicing France

Resolved - Le problème est résolu et les services continuent de fonctionner comme prévu.
----------------------------------
This issue is resolved. All services continue to perform as expected.
Oct 14, 16:05 UTC

Monitoring - Le service fonctionne comme prévu. Notre priorité est d'éviter que la situation ne se reproduise et nous surveillons de près le service.
------------------------------------------
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 14, 11:08 UTC

Identified - Nous avons identifié la cause du problème et travaillons actuellement à sa résolution. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour rétablir la situation.
------------------------------------------
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 13, 15:15 UTC

Update - Nous enquêtons sur un incident affectant l'envoi de documents de facturation électronique pour un sous-ensemble de clients. Certaines factures sortantes peuvent subir des retards ou ne pas être transmises avec succès. Toutes les autres fonctionnalités du produit fonctionnent comme prévu.

Produits concernés :
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
----------------------------------------
We are investigating an issue affecting the sending of e-invoicing documents for a subset of customers. Some outbound invoices may experience delays or may not complete successfully. All other product functionalities are performing as expected.

The products affected are:
AutoEntry
Sage 50 (FR)
Sage 100 (FR)
Generation Experts Connector Cloud (FR)
Sage Active
Sage Batigest
Sage Connect
Sage for Accountants
Sage FRP 1000 (FR)
Sage Intacct
Sage Online (FR)
Sage Operations (SO)
Sage X3 Cloud
Sage X3 Hosted (FR)
Oct 13, 11:10 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 10:37 UTC

Sage Business Cloud Accounting ZA - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC

Scheduled - The service Sage Business Cloud Accounting ZA will undergo maintenance on Wednesday 14th October 2026 for 1 hour hour between 08:00 UTC (10:00 SAST) to 09:00 UTC (11:00 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 10:21 UTC

Oct `13`, `2026`

Automatic Updates (ZA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 13, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 UTC

Scheduled - Automatic Updates (ZA) will undergo maintenance on Tuesday 13th October 2026 for 3 hours and 30 minutes between 15:00 UTC (17:00 SAST) to 18:30 UTC (20:30 SAST).

The service may not be available during the scheduled maintenance window.

We apologise for any inconvenience caused.

Thank you for your patience.
The Sage Team.
Oct 13, 09:36 UTC

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 13, 16:00 UTC

Monitoring - We have resolved an issue that prevented some customers in Europe and South Africa from accessing the service. Affected customers may have received a 503 error when attempting to access the platform.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 13, 14:54 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 13, 14:28 UTC

Banking Service - Partial Outage

Resolved - This incident has been resolved.
Oct 13, 07:35 UTC

Update - We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
Oct 12, 15:19 UTC

Identified - We identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later". Connected customers are experiencing a delay in receiving transactions.

Products/Service impacted include:
SBC Accounting (ZA)
Sage 50 (ZA)
Sage Evolution
Sage Intacct

We are currently investigating.
Oct 12, 09:01 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 08:41 UTC

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 13, 07:21 UTC

Investigating - We have identified an issue where customers in North America are intermittently unable to access the application. We are currently investigating.
Oct 12, 19:41 UTC

Oct `12`, `2026`

Sage Intacct - Partial Outage

Resolved - The issue is resolved and the service is available and performing as expected.
Oct 12, 20:45 UTC

AutoEntry - Core

Resolved - The issue is resolved and the service continues to perform as expected.
Oct 12, 15:35 UTC

Monitoring - We identified an issue that was preventing customers globally from accessing the service. Customers were presented with “Bad Gateway” error message when attempting to access the service.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
Oct 12, 13:32 UTC

Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 12, 13:12 UTC

Oct `11`, `2026`

Sage Provisioning Portal (SEOS) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 11, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:00 UTC

Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday October 11th, 2026, for 2 hours, between 16:00 BST and 18:00 BST. (11:00 EDT and 13:00 EDT). (17:00 SAST and 19:00 SAST).

Access to the Sage Provisioning Portal will not be possible during this time.

The following applications may also encounter issues whilst attempting to log in during the maintenance window:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)
- Sage 300 People Managed Services (ZA)
- Sage 50 Cloud (US)
- Sage 100 Contractor Cloud

Users who are already logged in prior to the maintenance window will be unaffected.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Octubre 11, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET.

El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo.

Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados.

Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento:
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage 200 Partner Cloud (ES)

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-----------------------------------------------------------------------

Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Octobre 11, 2026, pendant 2 heures entre 17:00 CET et 19:00 CET.

L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps.

Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés.

Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 Partner Cloud (FR)

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

------------------------------------------------------------------------

Der Sage Provisioning Portal (SEOS) wird am Sonntag, Oktober 11, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet.

Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich.

Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein.

Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben:
- Sage ERP (DE)

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen.

Mit freundlichen Grüßen, Das Sage-Team.
Oct 6, 11:02 UTC

Related

Scheduled Maintenance

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Sage 50 Cloud (CA) - Scheduled Maintenance Oct 29, 2026 07:00-09:00 UTC

Past Incidents

Oct 25, 2026

Oct 24, 2026

Oct 23, 2026

Oct 22, 2026

Oct 21, 2026

Oct 20, 2026

Oct 19, 2026

Oct 18, 2026

Oct 17, 2026

Oct 16, 2026

Oct 15, 2026

Oct 14, 2026

Oct 13, 2026

Oct 12, 2026

Oct 11, 2026

Sage Payroll DE - Scheduled Maintenance Oct `26`, `2026` `17:00`-`20:00` UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `27`, `2026` `07:00`-`09:00` UTC

Sage 50 Cloud (CA) - Scheduled Maintenance Oct `29`, `2026` `07:00`-`09:00` UTC

Oct `25`, `2026`

Oct `24`, `2026`

Oct `23`, `2026`

Oct `22`, `2026`

Oct `21`, `2026`

Oct `20`, `2026`

Oct `19`, `2026`

Oct `18`, `2026`

Oct `17`, `2026`

Oct `16`, `2026`

Oct `15`, `2026`

Oct `14`, `2026`

Oct `13`, `2026`

Oct `12`, `2026`

Oct `11`, `2026`