Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
If you are still experiencing issues, you may continue to use voice MFA. If voice MFA does not work, reach out to your local customer service team.
Mar 21, 2025 - 15:52 UTC
Identified - We have identified an issue resulting in a subset of customers in South Africa not receiving their MFA SMS resulting in them not being able to log into the products. Products/services affected include but are not limited to:
-Sage Business Cloud Payroll Professional (ZA)
As a workaround, the customers may use voice MFA. If voice MFA does not work, please reach out to your local customer service team.
Mar 21, 2025 - 11:16 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Mar 21, 2025 - 10:32 UTC
North America
Operational
90 days ago
99.93
% uptime
Today
Accounting Data Services
Operational
90 days ago
99.89
% uptime
Today
Application Registry
Operational
90 days ago
100.0
% uptime
Today
Authentication Service
Operational
90 days ago
100.0
% uptime
Today
AutoEntry
Operational
90 days ago
97.0
% uptime
Today
Banking Service
Operational
90 days ago
100.0
% uptime
Today
Brightpearl
Operational
90 days ago
99.89
% uptime
Today
Cloud Services
Operational
90 days ago
100.0
% uptime
Today
Community Hub
Operational
90 days ago
100.0
% uptime
Today
Customer Community
Operational
90 days ago
100.0
% uptime
Today
Developer Experience Community
Operational
90 days ago
100.0
% uptime
Today
Enhanced Planning
Operational
90 days ago
100.0
% uptime
Today
GoProposal
Operational
90 days ago
100.0
% uptime
Today
ISV Marketplace
Operational
90 days ago
100.0
% uptime
Today
My Workforce Analyzer
Operational
90 days ago
100.0
% uptime
Today
PAYA Payment Center
Operational
90 days ago
100.0
% uptime
Today
Payments Acceptance Service
Operational
90 days ago
99.7
% uptime
Today
Payments Out Service
Operational
90 days ago
100.0
% uptime
Today
Pegg Bot
Operational
90 days ago
100.0
% uptime
Today
Remote Data Access (RDA) NA
Operational
90 days ago
100.0
% uptime
Today
Sage.com Websites
?
Operational
90 days ago
99.89
% uptime
Today
Sage 50
Operational
90 days ago
100.0
% uptime
Today
Sage 50 / Sage 100 US Direct Deposit
Operational
90 days ago
100.0
% uptime
Today
Sage 50 US (Cloud Hosted)
Operational
90 days ago
100.0
% uptime
Today
Sage 100 Partner Cloud (NA)
Operational
90 days ago
100.0
% uptime
Today
Sage 300 Partner Cloud (NA)
Operational
90 days ago
100.0
% uptime
Today
SBC Accounting Bulk Data Provisioner
Operational
90 days ago
100.0
% uptime
Today
Sage AI AP Automation
Operational
90 days ago
100.0
% uptime
Today
Sage AI Assistant
Operational
90 days ago
100.0
% uptime
Today
Sage AI Document Intelligence
Operational
90 days ago
100.0
% uptime
Today
Sage AI PO matching
Operational
90 days ago
100.0
% uptime
Today
Sage AI SIT
Operational
90 days ago
100.0
% uptime
Today
Sage AI Suggested Response
Operational
90 days ago
100.0
% uptime
Today
Sage AR Automation
Operational
90 days ago
99.87
% uptime
Today
Sage BidMatrix
Operational
90 days ago
100.0
% uptime
Today
Sage Business Cloud Accounting (NA)
Operational
90 days ago
99.96
% uptime
Today
Sage Business Cloud Accounting - Sage Intelligence
Operational
90 days ago
100.0
% uptime
Today
Sage Business Cloud Digital Network
Operational
90 days ago
100.0
% uptime
Today
Sage Business Cloud Financials
Operational
90 days ago
100.0
% uptime
Today
Sage Business Cloud Financials - Sage Intelligence
Operational
90 days ago
100.0
% uptime
Today
Sage Business Cloud Payroll International
Operational
90 days ago
100.0
% uptime
Today
Sage Cloud Enablement
Operational
90 days ago
100.0
% uptime
Today
Sage Cloud Portal
Operational
90 days ago
100.0
% uptime
Today
Sage Connect
Operational
90 days ago
99.84
% uptime
Today
Sage Construction Management
Operational
90 days ago
100.0
% uptime
Today
Sage Construction Management Mobile
Operational
90 days ago
100.0
% uptime
Today
Sage Construction Management Teamlink Portal
Operational
90 days ago
100.0
% uptime
Today
Sage Developer Community
Operational
90 days ago
100.0
% uptime
Today
Sage Developer Portal
Operational
90 days ago
99.99
% uptime
Today
Sage Distribution and Manufacturing Operations (SDMO)
Operational
90 days ago
100.0
% uptime
Today
Sage for Accountants
Operational
90 days ago
100.0
% uptime
Today
Sage HR
Operational
90 days ago
99.96
% uptime
Today
Sage HR (CA)
Operational
90 days ago
100.0
% uptime
Today
Sage HR (US)
Operational
90 days ago
100.0
% uptime
Today
Sage Identity Service
Operational
90 days ago
99.92
% uptime
Today
Sage Intacct Planning
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
99.83
% uptime
Today
Sage Intelligent Time
Operational
90 days ago
100.0
% uptime
Today
Sage Inventory Planner
Operational
90 days ago
100.0
% uptime
Today
Sage Licensing Service (SLS)
Operational
90 days ago
100.0
% uptime
Today
Sage Network
Operational
90 days ago
96.51
% uptime
Today
Sage Network API
Operational
90 days ago
100.0
% uptime
Today
Sage Network Inbox
Operational
90 days ago
100.0
% uptime
Today
Sage Network Portal
Operational
90 days ago
100.0
% uptime
Today
Sage One Canada (Standard)
Operational
90 days ago
100.0
% uptime
Today
Sage One US (Standard)
Operational
90 days ago
100.0
% uptime
Today
Sage Provisioning Portal (X3)
Operational
90 days ago
100.0
% uptime
Today
Sage Partner Hub
Operational
90 days ago
100.0
% uptime
Today
Sage Payroll Calculator Agent
Operational
90 days ago
99.98
% uptime
Today
Sage People
Operational
90 days ago
100.0
% uptime
Today
Sage People
Operational
90 days ago
100.0
% uptime
Today
Sage People SFTP
Operational
90 days ago
100.0
% uptime
Today
Sage Provisioning Portal (SEOS)
Operational
90 days ago
100.0
% uptime
Today
Sage Reporting Service
Operational
90 days ago
100.0
% uptime
Today
Sage Sales Management
Operational
90 days ago
100.0
% uptime
Today
Sage Software Auto Update Service
Operational
90 days ago
100.0
% uptime
Today
Sage Support
Operational
90 days ago
100.0
% uptime
Today
Sage Timeslips Anywhere
Operational
90 days ago
100.0
% uptime
Today
Sage University
Operational
90 days ago
100.0
% uptime
Today
Sage X3 Connector - Shop Floor Control
Operational