Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

If you are still experiencing issues, you may continue to use voice MFA. If voice MFA does not work, reach out to your local customer service team.

Mar 21, 2025 - 15:52 UTC
Identified - We have identified an issue resulting in a subset of customers in South Africa not receiving their MFA SMS resulting in them not being able to log into the products. Products/services affected include but are not limited to:

-Sage Business Cloud Payroll Professional (ZA)

As a workaround, the customers may use voice MFA. If voice MFA does not work, please reach out to your local customer service team.

Mar 21, 2025 - 11:16 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Mar 21, 2025 - 10:32 UTC
North America Operational
90 days ago
99.93 % uptime
Today
Accounting Data Services Operational
90 days ago
99.89 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
97.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.89 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Enhanced Planning Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
My Workforce Analyzer Operational
90 days ago
100.0 % uptime
Today
PAYA Payment Center Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
99.7 % uptime
Today
Payments Out Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Remote Data Access (RDA) NA Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
90 days ago
99.89 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage 50 / Sage 100 US Direct Deposit Operational
90 days ago
100.0 % uptime
Today
Sage 50 US (Cloud Hosted) Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (NA) Operational
90 days ago
100.0 % uptime
Today
Sage 300 Partner Cloud (NA) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Assistant Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI PO matching Operational
90 days ago
100.0 % uptime
Today
Sage AI SIT Operational
90 days ago
100.0 % uptime
Today
Sage AI Suggested Response Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
99.87 % uptime
Today
Sage BidMatrix Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (NA) Operational
90 days ago
99.96 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Construction Management Operational
90 days ago
100.0 % uptime
Today
Sage Construction Management Mobile Operational
90 days ago
100.0 % uptime
Today
Sage Construction Management Teamlink Portal Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
99.99 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage HR Operational
90 days ago
99.96 % uptime
Today
Sage HR (CA) Operational
90 days ago
100.0 % uptime
Today
Sage HR (US) Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
99.83 % uptime
Today
Sage Intelligent Time Operational
90 days ago
100.0 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
96.51 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Canada (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage One US (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Calculator Agent Operational
90 days ago
99.98 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Timeslips Anywhere Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.95 % uptime
Today
Accounting Data Services Operational
90 days ago
99.87 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
99.22 % uptime
Today
Azuneed (FR) Operational
90 days ago
99.67 % uptime
Today
Banking Service Operational
90 days ago
99.35 % uptime
Today
Brightpearl Operational
90 days ago
99.95 % uptime
Today
Cashflow (ES) Operational
90 days ago
100.0 % uptime
Today
Ciel Données Mobiles for Sage 50 FR Operational
90 days ago
99.4 % uptime
Today
Ciel.com (FR) Operational
90 days ago
99.83 % uptime
Today
Cloud ID Redirector Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
99.83 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Companies House Service (CHS) Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
DataFlow Service (DFS/AAPI) Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
DSN Control (FR) Operational
90 days ago
100.0 % uptime
Today
EDI (FR) Operational
90 days ago
100.0 % uptime
Today
Employee Verification (UK) Operational
90 days ago
99.98 % uptime
Today
Eurowin (ES) Operational
90 days ago
100.0 % uptime
Today
Experts Comptables Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Services Operational
90 days ago
100.0 % uptime
Today
Futrli Operational
90 days ago
100.0 % uptime
Today
Generation Experts Connector Cloud (FR) Operational
90 days ago
99.97 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
HR Data Service (DE) Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Making Tax Digital (MTD) Operational
90 days ago
100.0 % uptime
Today
MTD ITSA Operational
90 days ago
100.0 % uptime
Today
My Sage Operational
90 days ago
99.67 % uptime
Today
Natwest Earth Operational
90 days ago
100.0 % uptime
Today
Online Bureau (UKI) Operational
90 days ago
99.96 % uptime
Today
Online Help Center (FR) Operational
90 days ago
100.0 % uptime
Today
Panel Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Payments Out Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Pension Data Exchange (UKI) Operational
90 days ago
100.0 % uptime
Today
Remote Data Access (RDA) UKI Operational
90 days ago
100.0 % uptime
Today
SaaS Online Banking (ES) Operational
90 days ago
100.0 % uptime
Today
Sage.be Operational
90 days ago
99.83 % uptime
Today
Sage.com Websites ? Operational
Sage 50 Operational
90 days ago
99.81 % uptime
Today
Sage 50 Accounts Operational
90 days ago
99.86 % uptime
Today
Sage 50 Cloud (DE) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Cloud Trial (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Micropay - UKI Operational
90 days ago
100.0 % uptime
Today
Sage 50 Payroll Operational
90 days ago
99.95 % uptime
Today
Sage 50 UK DDM – GoCardless Operational
90 days ago
100.0 % uptime
Today
Sage50c - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (FR) Operational
90 days ago
98.95 % uptime
Today
Sage 200 (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Office365 Operational
90 days ago
100.0 % uptime
Today
Sage 200 Partner Cloud (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Portal del Empleado (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Professional SPC (UKI) Operational
90 days ago
99.94 % uptime
Today
Sage 200 Standard (UKI) Operational
90 days ago
99.78 % uptime
Today
Sage Accountants Production (SAP) Operational
90 days ago
100.0 % uptime
Today
Sage Accounting Individual Operational
90 days ago
100.0 % uptime
Today
Sage Active Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI Report Recommender Operational
90 days ago
100.0 % uptime
Today
Sage AI Transaction Classification Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
100.0 % uptime
Today
Sage Balances (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Bewerber Online (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Boutique Partenaires (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (EU) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (UKI) Operational
90 days ago
99.2 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Bureau (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Comptabilite (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Lohnabrechnung (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Paie (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll Operational
90 days ago
99.94 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Wage Verification Operational
90 days ago
100.0 % uptime
Today
Sage Business Docs (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Reporting Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Corporation Tax Operational
90 days ago
100.0 % uptime
Today
Sage Customer Services Operational
90 days ago
100.0 % uptime
Today
Sage Customers Services UKI Operational
90 days ago
100.0 % uptime
Today
Sage CV Reader (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Despachos (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
99.99 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage DPW Cloud Operational
90 days ago
99.96 % uptime
Today
Sage Drive Services (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Earth Operational
90 days ago
100.0 % uptime
Today
Sage EDI EC (FR) Operational
90 days ago
99.83 % uptime
Today
Sage EDI PME (FR) Operational
90 days ago
99.83 % uptime
Today
Sage ERP (DE) Operational
90 days ago
100.0 % uptime
Today
Sage eFactura ContaPlus (ES) Operational
90 days ago
100.0 % uptime
Today
Sage eFacture (FR) Operational
90 days ago
99.83 % uptime
Today
Sage Evolution International Operational
90 days ago
100.0 % uptime
Today
Sage Final Accounts Online Operational
90 days ago
100.0 % uptime
Today
Sage Flux Bancaires Operational
90 days ago
99.83 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage FRP 1000 (FR) Operational
90 days ago
99.65 % uptime
Today
Sage FRP 1000 Partner Cloud (FR) Operational
90 days ago
99.65 % uptime
Today
Sage HR Operational
90 days ago
99.96 % uptime
Today
Sage HR (DE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (FR) Operational
90 days ago
100.0 % uptime
Today
Sage HR (IE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (UK) Operational
90 days ago
100.0 % uptime
Today
Sage HRP (UKI) HR Payroll UKI Operational
90 days ago
100.0 % uptime
Today
Sage HR Online Service (DE) Operational
90 days ago
100.0 % uptime
Today
SageID Redirector for FRP Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Operational
90 days ago
99.74 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage L1000 (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Learning Services Spain Operational
90 days ago
100.0 % uptime
Today
Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
100.0 % uptime
Today
Sage Linkup (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
99.95 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Link Operational
90 days ago
100.0 % uptime
Today
Sage Network Platform Notification Service Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Portugal Operational
90 days ago
99.99 % uptime
Today
Sage Online (FR) Operational
90 days ago
99.63 % uptime
Today
Sage Panel AddOns Operational
90 days ago
100.0 % uptime
Today
Sage Partner Edition Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
SagePay DDM Operational
90 days ago
100.0 % uptime
Today
Sage Payments (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Personal Tax Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
99.97 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage RTX (EU) ? Operational
90 days ago
100.0 % uptime
Today
Sage SaaS Accountants (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Service Token (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Smartcool (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas API (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Token Service Operational
90 days ago
100.0 % uptime
Today
Sage Tu-Efideliza Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Hosted (FR) Operational
90 days ago
99.83 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
Sage XRT Advanced Operational
90 days ago
99.99 % uptime
Today
Sage XRT Business Exchange Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury (FR) Operational
90 days ago
99.83 % uptime
Today
Sage ZW Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting API Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
SBC UI Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Store Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.94 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
97.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.97 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Data Hub AU Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Futrli Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
Micropay SFTP for Payflow (AU) Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational