Monitoring - Our third-party vendor, HMRC, has confirmed that the issue has been resolved. The services are performing as expected.

We will continue to monitor the services closely.

Dec 01, 2022 - 21:26 UTC
Identified - We identified an intermittent issue preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

Sage Partner Edition (VAT Centre)
Sage Personal Tax (Personal Tax Viewer)
Sage Business Cloud Accounting UK (MTD VAT Submissions)
Sage X3 Single Tenant
Sage 200 Standard (UKI)
Sage 200 Professional SPC (UKI)
Sage 200 Extra Online (UKI)

Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with our third-party, HMRC, waiting for updates.

Dec 01, 2022 - 16:35 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Dec 01, 2022 - 16:14 UTC
Update - We identified an Intermittent issue impacting a small subset of customers in Canada and the US. Impacted customers are able to connect as normal through Windows Mode (Microsoft Edge). All other functionality is working as expected.

We are currently investigating.

Dec 01, 2022 - 20:20 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Dec 01, 2022 - 19:44 UTC
North America Partial Outage
90 days ago
99.98 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Client Management Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
99.89 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
My Workforce Analyzer Operational
90 days ago
100.0 % uptime
Today
PAYA Payment Center Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
90 days ago
99.89 % uptime
Today
Sage 50 Operational
90 days ago
99.61 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage 50 In-product Messaging Operational
90 days ago
100.0 % uptime
Today
Sage 50 / Sage 100 US Direct Deposit Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (NA) Partial Outage
90 days ago
99.96 % uptime
Today
Sage 300 Online SEOS (NA) Operational
90 days ago
100.0 % uptime
Today
Sage 300 Partner Cloud (NA) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk API Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (NA) Operational
90 days ago
99.97 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage City Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage CRM Cloud Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Global Nav Application Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
100.0 % uptime
Today
Sage Intacct - Canada Operational
90 days ago
99.98 % uptime
Today
Sage Intacct - US Operational
90 days ago
99.88 % uptime
Today
Sage Intelligent Time Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
99.99 % uptime
Today
Sage Notes Service Operational
90 days ago
100.0 % uptime
Today
Sage One Canada (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage One US (Invoicing) Operational
90 days ago
100.0 % uptime
Today
Sage One US (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage Organisation Service Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Calculator Agent Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Service Fabric - Authentication Service Operational
90 days ago
100.0 % uptime
Today
Service Fabric - Connectors Operational
90 days ago
100.0 % uptime
Today
Smart Transactions Service Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.92 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Azuneed (FR) Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Cashflow (ES) Operational
90 days ago
100.0 % uptime
Today
CH Cloud Services Operational
90 days ago
100.0 % uptime
Today
Ciel Donnes Mobiles (FR) Operational
90 days ago
100.0 % uptime
Today
Ciel.com (FR) Operational
90 days ago
99.98 % uptime
Today
Client Management Operational
90 days ago
100.0 % uptime
Today
Cloud ID Redirector Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Compliance Service Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
DSN Control (FR) Operational
90 days ago
100.0 % uptime
Today
EDI (FR) Operational
90 days ago
100.0 % uptime
Today
Eurowin (ES) Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Services Operational
90 days ago
100.0 % uptime
Today
Generation Experts Connector Cloud (FR) Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
100.0 % uptime
Today
HR Data Service (DE) Operational