The issue is resolved and the service continues to perform as expected.
Posted Jul 07, 2025 - 15:01 UTC
Monitoring
We have identified and issue where customers in the UK were unable to log in and access the service. Customers were presented with “Sorry about this error” error message. The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Jul 07, 2025 - 08:33 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Jul 07, 2025 - 08:18 UTC
This incident affected: Europe (Sage Business Cloud Accounting (UKI)).