Brightpearl - Retail

Incident Report for Sage

Resolved

The issue is resolved and BrightPearl - Retail continues to perform as expected.
Posted Feb 06, 2024 - 13:00 UTC

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Feb 06, 2024 - 10:42 UTC

Identified

We identified an issue where customers from Europe are experiencing slowness when using the service. We are currently investigating.
Posted Feb 06, 2024 - 10:20 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Feb 06, 2024 - 09:48 UTC
This incident affected: Europe (Brightpearl).