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Brightpearl - Operational
Incident Report for
Sage
Resolved
The issue is resolved and the service continues to perform as expected.
Posted
Oct
28
,
2024
-
11:37
UTC
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted
Oct
26
,
2024
-
06:50
UTC
Update
We are continuing to investigate the cause of the issue. Our support team is reaching out to affected customers with a manual work around.
Posted
Oct
25
,
2024
-
17:39
UTC
Update
We identified an issue with Brightpearl's handling of discounts for orders placed via eBay. We are currently investigating.
Posted
Oct
25
,
2024
-
16:33
UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted
Oct
25
,
2024
-
16:13
UTC
This incident affected: North America (Brightpearl) and Europe (Brightpearl).
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