Tax Service - Operational

Incident Report for Sage

Resolved

The issue is resolved and the service continues to perform as expected.
Posted Apr 09, 2025 - 14:57 UTC

Monitoring

Our third-party, Chorus Pro, has confirmed that the issue has been resolved. We will continue to monitor closely.
Posted Apr 08, 2025 - 14:59 UTC

Identified

We identified an issue preventing Sage 50 (FR) customers in France from submitting invoices to Chorus Pro.

Chorus Pro is investigating the issue. We are waiting for updates.
Posted Apr 08, 2025 - 06:38 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Apr 08, 2025 - 06:21 UTC
This incident affected: Europe (Tax Service).