The issue is resolved and the service continues to perform as expected.
Posted Mar 14, 2025 - 13:56 UTC
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Mar 12, 2025 - 15:55 UTC
Update
We have identified an intermittent issue in the UK, preventing customers from accessing some functionalities of the product. Customers are presented with an error message: "Your network connection has been lost. This may be temporary." All other product functionalities are performing as expected. We are currently investigating.
Posted Mar 12, 2025 - 14:23 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Mar 12, 2025 - 14:11 UTC
This incident affected: Europe (Sage 200 Standard (UKI)).