The issue is resolved and the service continues to perform as expected.
Posted Oct 27, 2024 - 19:36 UTC
Monitoring
We identified a global issues where customer documents were not being processed, resulting in these documents not being available for customers in AutoEntry.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Oct 27, 2024 - 19:27 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Oct 27, 2024 - 18:40 UTC
This incident affected: Asia Pacific (AutoEntry), South America (AutoEntry), North America (AutoEntry), and Europe (AutoEntry).