Sage Intacct - Europe

Incident Report for Sage

Resolved

The issue is resolved and the service continues to perform as expected.
Posted May 18, 2023 - 15:12 UTC

Monitoring

We identified an issue in Europe, where customers were facing an error when they were trying to print or email documents and/or experiencing slowness when when trying to print. All other product functionality was working as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted May 17, 2023 - 18:14 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted May 17, 2023 - 17:51 UTC
This incident affected: Europe (Sage Intacct).