Sage Identity Service - Operational

Incident Report for Sage

Update

The service continues to perform as expected, and customers continue to receive SMS OTP codes for two-factor authentication.

We are closely monitoring the service.
Posted Apr 30, 2025 - 15:49 UTC

Monitoring

The issue is restored, and customers are now receiving the SMS OTP codes for two-factor authentication.

We are closely monitoring the service.
Posted Apr 30, 2025 - 11:58 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Apr 30, 2025 - 11:25 UTC
This incident affects: Europe (Sage Identity Service).