Sage 300 People Managed Services - Operational
Incident Report for Sage
The incident is now resolved. Sage 300 People Managed Services continues to perform as expected.
Posted Jul 30, 2022 - 09:33 UTC
Sage 300 People Managed Services is operating as expected. We are closely monitoring the service to avoid a reoccurrence.
Posted Jul 29, 2022 - 17:06 UTC
We are still engaged with our third-party, Microsoft who is applying mitigating strategies to resolve the ongoing network problems.
Posted Jul 29, 2022 - 15:09 UTC
We are still engaged with our third party Microsoft who is still troubleshooting a network issue in different regions across the world, impacting many Microsoft customers, including Sage.
Posted Jul 29, 2022 - 14:04 UTC
We detected network performance degradation connection issues with the Sage 300 People Managed Cloud Services service. This is affecting all customers connecting to the service and users actively connected. Service connections are being disconnected forcing customers to reconnect and re-authenticate. We are currently working with our 3rd party provider, Microsoft to identify the root cause of the network disconnections.
Posted Jul 29, 2022 - 10:05 UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Jul 29, 2022 - 09:55 UTC
This incident affected: Middle East and Africa (Sage 300 People Managed Services).