Our third party provider have confirmed that their service is now fully operational. We will continue to monitor customer submissions to ensure no further impact.
Posted Oct 11, 2020 - 06:35 UTC
Update
We are aware of an issue affecting a subset of customers using the Pension Data Exchange service. We are working closely with our third-party provider to resolve the issue.
Posted Oct 10, 2020 - 17:46 UTC
Update
We are aware of an issue affecting a subset of customers using the Pension Data Exchange service. We are working closely with our third-party provider to resolve this issue.
Posted Oct 10, 2020 - 14:00 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Oct 10, 2020 - 13:55 UTC
This incident affected: Europe (Pension Data Exchange (UKI)).