Sage Construction Management - Operational

Incident Report for Sage

Resolved

The issue is resolved and the service continues to perform as expected.
Posted Sep 27, 2024 - 17:05 UTC

Monitoring

The issue is resolved and the service is available and performing as expected.
Posted Sep 26, 2024 - 21:05 UTC

Identified

We have identified the cause of the issue and we are working on a fix.
Posted Sep 26, 2024 - 16:58 UTC

Update

We identified where customers in NA are getting the error "Invalid Organization" followed by an Exception error when trying to log into Sage Construction Management.
We are currently investigating.
Posted Sep 26, 2024 - 15:54 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Sep 26, 2024 - 15:43 UTC
This incident affected: North America (Sage Construction Management).