The issue is resolved and the service continues to perform as expected.
Posted Jul 31, 2025 - 17:01 UTC
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Jul 30, 2025 - 15:43 UTC
Identified
We have identified the cause of the issue and we are working on a fix.
Posted Jul 29, 2025 - 15:58 UTC
Update
Thank you for your understanding as we work to resolve this issue.
Posted Jul 29, 2025 - 08:57 UTC
Update
We are continuing to investigate the cause of the issue.
Posted Jul 28, 2025 - 19:04 UTC
Update
We have identified an issue where customers in Portugal are facing intermittent issues when doing payments through Sage 50 Portugal. Customers are being presented with a 401 error message. We are investigating.
Posted Jul 28, 2025 - 17:21 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Jul 28, 2025 - 16:54 UTC
This incident affected: Europe (Payments Acceptance Service).