Sage 200 Standard (UKI) - Partial Outage

Incident Report for Sage

Resolved

The issue is resolved and the services are currently performing as expected.
Posted Apr 10, 2025 - 12:36 UTC

Update

We have identified an issue in the UK and Ireland preventing customers from processing payments when using card payments through our Third-Party Opayo. All other product functionality is working as expected.

The products/services affected are:
-Sage 200 Professional Partner Cloud (UKI)
-Sage 200 Professional On Premise

We are currently working with our third party to resolve the issue.
Posted Apr 10, 2025 - 10:59 UTC

Identified

We have identified an issue in the UK and Ireland preventing customers from processing payments when using card payments through our Third-Party Opayo. All other product functionality is working as expected.

The products/services affected are:
-Sage 200 Professional Partner Cloud (UKI)
-Sage 200 Professional On Premise

We are currently working with our third party to resolve the issue.
Posted Apr 10, 2025 - 10:45 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Apr 10, 2025 - 10:16 UTC
This incident affected: Europe (Sage 200 Standard (UKI)).