The issue is resolved and the services are currently performing as expected.
Posted Apr 10, 2025 - 12:36 UTC
Update
We have identified an issue in the UK and Ireland preventing customers from processing payments when using card payments through our Third-Party Opayo. All other product functionality is working as expected.
The products/services affected are: -Sage 200 Professional Partner Cloud (UKI) -Sage 200 Professional On Premise
We are currently working with our third party to resolve the issue.
Posted Apr 10, 2025 - 10:59 UTC
Identified
We have identified an issue in the UK and Ireland preventing customers from processing payments when using card payments through our Third-Party Opayo. All other product functionality is working as expected.
The products/services affected are: -Sage 200 Professional Partner Cloud (UKI) -Sage 200 Professional On Premise
We are currently working with our third party to resolve the issue.
Posted Apr 10, 2025 - 10:45 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Apr 10, 2025 - 10:16 UTC
This incident affected: Europe (Sage 200 Standard (UKI)).