AutoEntry - Degraded Performance

Incident Report for Sage

Resolved

The incident is now resolved. The AutoEntry service is performing as expected.
Posted Sep 03, 2024 - 14:19 UTC

Update

We have identified a global issue where customers are facing delays in documents being returned.
We are currently investigating.
Posted Sep 02, 2024 - 22:00 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Sep 02, 2024 - 14:27 UTC
This incident affected: Middle East and Africa (AutoEntry), Asia Pacific (AutoEntry), North America (AutoEntry), and Europe (AutoEntry).