The issue is resolved, and the service is performing as as expected.
Posted May 06, 2025 - 08:40 UTC
Identified
We have identified the cause of the issue and are working on a fix.
Posted May 06, 2025 - 07:57 UTC
Update
We identified that customers globally are unable to complete purchases on the sage.com website. All other product functionality is working as expected.
We are currently investigating.
Posted May 06, 2025 - 06:46 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted May 06, 2025 - 06:37 UTC
This incident affected: South America (Sage.com Websites), Middle East and Africa (Sage.com Websites), Asia Pacific (Sage.com Websites), North America (Sage.com Websites), and Europe (Sage.com Websites).