Sage 200 Standard (UKI) - Partial Outage

Incident Report for Sage

Resolved

The issue is resolved and the services are available and performing as expected.
Posted Oct 30, 2024 - 16:22 UTC

Identified

We have identified an issue in the UK and Ireland preventing customers from processing payments when using card payments through our Third-Party Opayo. All other product functionality is working as expected.
The products/services affected are:
-Sage 200 Standard (UKI)
-Sage 200 Professional Partner Cloud (UKI)
Posted Oct 30, 2024 - 13:32 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Oct 30, 2024 - 13:23 UTC
This incident affected: Europe (Sage 200 Professional SPC (UKI), Sage 200 Standard (UKI)).