Sage Skills Map - Degraded Performance

Incident Report for Sage

Resolved

The performance issues that customers experienced have now been resolved. If you have any issues, please contact our Customer Services team. We apologize for any inconvenience caused.
Posted Jul 29, 2020 - 13:41 UTC

Identified

We have identified a potential root cause of the performance degradation. The team are planning to roll-out the mitigation as soon as possible. If you continue to experience performance issues, please contact our Customer Services team.
Posted Jul 28, 2020 - 14:52 UTC

Update

We are still experiencing issues with the performance of the Skills Map service. Sage apologises for any impact this may be causing you whilst we continue our investigations.
Posted Jul 27, 2020 - 11:52 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Jul 27, 2020 - 10:10 UTC