Sage Inventory Planner - Operational

Incident Report for Sage

Resolved

The issue is resolved and the service continues to perform as expected.
Posted May 06, 2025 - 15:37 UTC

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted May 06, 2025 - 08:14 UTC

Identified

We have identified an issue preventing customers globally from accessing new sales orders and catalogue updates from Amazon.

We are currently investigating.
Posted May 06, 2025 - 07:18 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted May 06, 2025 - 06:56 UTC
This incident affected: South America (Sage Inventory Planner), Asia Pacific (Sage Inventory Planner), Middle East and Africa (Sage Inventory Planner), North America (Sage Inventory Planner), and Europe (Sage Inventory Planner).