Banking Services - Partial Outage
Incident Report for Sage
The issue is resolved and the service is available and performing as expected.
Posted Sep 19, 2023 - 08:21 UTC
We continue working to investigate the issue actively and find a resolution.

Thank you for your patience as we work to resolve this issue.
Posted Sep 18, 2023 - 13:20 UTC
We identified an issue preventing a subset of customers in South Africa from onboarding new bank accounts and reauthenticating. All other product functionality is working as expected.

We are currently investigating.
Posted Sep 18, 2023 - 10:17 UTC
This incident affected: Middle East and Africa (Banking Service, Sage Business Cloud Accounting ZA).