Sage Intacct - Operational

Incident Report for Sage

Resolved

The issue is resolved and the service continues to perform as expected.
Posted Sep 20, 2024 - 15:45 UTC

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Sep 19, 2024 - 17:14 UTC

Update

We identified an issue preventing a small subset of customers in Canada from accessing the service. Customers are presented with error message "Service not accessible". We are currently investigating.
Posted Sep 19, 2024 - 14:41 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Sep 19, 2024 - 14:18 UTC
This incident affected: North America (Sage Intacct).