Pension Data Exchange (UKI) - Operational

Incident Report for Sage

Resolved

The incident is now resolved and the service continues to operate as expected.
Posted May 05, 2022 - 15:21 UTC

Monitoring

The service is now available and operating as expected. We are closely monitoring the service to avoid a reoccurrence.
Posted May 05, 2022 - 07:53 UTC

Update

We have identified a degradation performance in the service affecting customers from the UK and Ireland using The People's Pension.
Posted May 05, 2022 - 01:46 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted May 05, 2022 - 00:46 UTC
This incident affected: Europe (Pension Data Exchange (UKI)).