Sage 50 Micropay - UKI - Partial Outage
Incident Report for Sage
The issue is resolved and the service is available and performing as expected.
Posted Mar 27, 2024 - 11:27 UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Mar 26, 2024 - 11:51 UTC
We have identified that a small subset of customers in Ireland are receiving the following error when trying to submit to ROS:

"No active link between AgentTAIN and EmployeRegistrationNumber"

Third Party Revenue (ROS) it´s currently investigating.
Posted Mar 25, 2024 - 13:33 UTC
This incident affected: Europe (Sage 50 Micropay - UKI).