The issue is resolved and the service continues to perform as expected.
Posted Aug 05, 2025 - 16:25 UTC
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Posted Aug 01, 2025 - 16:00 UTC
Update
We identified an issue preventing customers in the European region from receiving their Tax Pack. There is a work around currently in place and no customers are impacted at this time.
We are currently investigating.
Posted Jul 30, 2025 - 18:01 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Jul 30, 2025 - 17:31 UTC
This incident affected: Europe (Sage for Accountants, Tax Service).