Single Sign On - Major Outage

Incident Report for Sage

Resolved

The issue is resolved. The Sage Single Sign On service continues to perform as expected.
Posted May 31, 2021 - 14:59 UTC

Monitoring

The Sage Single Sign On service is available and performing as expected. We are investigating with our 3rd party provider, to understand the cause of this issue.
Posted May 31, 2021 - 13:34 UTC

Update

The Sage Single Sign On service is unavailable. We are working with our 3rd party provider to investigate this issue.
Posted May 31, 2021 - 12:55 UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted May 31, 2021 - 12:38 UTC
This incident affected: South America (Sage ID), Middle East and Africa (Sage ID), Asia Pacific (Sage ID), North America (Sage ID), and Europe (Sage ID).