Resolved -
The issue is resolved and the service continues to perform as expected.
Jan 6, 15:15 UTC
Monitoring -
The service is performing as expected. We are continuing to closely monitor the service.
Jan 5, 15:15 UTC
Update -
We continue to work on fully resolving the issue. Some customers may still experience degraded performance. Thank you for your understanding.
Jan 3, 13:27 UTC
Identified -
We have implemented a tactical solution and continue to investigate the root cause.
Jan 2, 22:17 UTC
Update -
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Jan 2, 20:08 UTC
Update -
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue
Jan 2, 16:57 UTC
Update -
We continue to investigate the cause of the issue. We apologise for any inconvenience this might cause.
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Wir untersuchen weiterhin die Ursache des Problems. Wir entschuldigen uns für eventuelle Unannehmlichkeiten.
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Continuamos a investigar a causa do problema. Pedimos desculpas por qualquer inconveniente que isso possa causar.
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Seguimos investigando la causa del problema. Pedimos disculpas por cualquier inconveniente que esto pueda causar.
Jan 2, 12:07 UTC
Update -
We identified that the holiday allowances for most customers globally have not been reset. Customers are being presented with an "Active recalculation" message.
We are currently investigating.
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Wir haben festgestellt, dass die Urlaubsansprüche für die meisten Kunden weltweit nicht zurückgesetzt wurden. Den Kunden wird die Meldung „Aktive Neuberechnung“ angezeigt.
Wir untersuchen dies derzeit.
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Identificámos que os créditos de férias para a maioria dos clientes a nível global não foram reiniciados. Os clientes estão a ver uma mensagem de “Recalculo ativo”.
Estamos atualmente a investigar.
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Hemos identificado que las asignaciones de vacaciones para la mayoría de los clientes a nivel global no se han restablecido. A los clientes se les muestra un mensaje de “Recalculación activa”.
Actualmente estamos investigando.
Jan 2, 10:04 UTC
Investigating -
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Jan 2, 09:45 UTC