Monitoring - We identified a global issue where customers were experiencing delays in processing documents. No customers reported the issue. All other product functionalities were working as expected. The issue is now restored and the service is currently performing as expected.

We are closely monitoring the service.

Feb 20, 2025 - 22:40 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 20, 2025 - 21:54 UTC
Monitoring - If you are experiencing the issue we recommend utilizing PayPal Standard Checkout instead of PayPal Guest Checkout whenever feasible. If you don´t have a PayPal account and you need to pay by credit card, as a workaround you can adjust the language settings on your web browser to avoid any issues as the issue appears only if you are using English-US settings. Here are the instructions for changing the language settings in the top 5 most popular browsers:

Google Chrome: How to Change Chrome's Default Language.
Mozilla Firefox: Use Firefox in another language.
Safari: Change language in Safari.
Microsoft Edge: Use Microsoft Edge in another language.
Internet Explorer: Manage display language settings in Windows.

Feb 19, 2025 - 15:17 UTC
Update - We have confirmed that the following products will be affected by this issue (only if the customer has the English US region settings):

-Sage 100 Accounts DE
-Sage 100 Accounts FR
-Sage 200 Accounts UKI
-Sage 300 Accounts
-Sage 50 Accounts CA
-Sage 50 Accounts DE
-Sage 50 Accounts FR
-Sage 50 Accounts UKI
-Sage 50 Accounts US

Thank you for your patience as we work to resolve this issue.

Feb 19, 2025 - 10:25 UTC
Identified - We identified an issue where customers who are using PayPal via Payment Acceptance are receiving the following error: “Sorry, we were unable to process your payment. Please contact the merchant to pay your invoice.” when they are using the guest checkout (Credit card) for users using the English-US region settings. We are currently investigating.
Feb 18, 2025 - 18:17 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 18, 2025 - 17:43 UTC
Monitoring - Nous avons identifié la cause du problème, qui est due à un problème avec notre service tiers EU VIES lors de la validation des numéros de TVA français. Veuillez noter que si vous réessayez, cela devrait fonctionner. Consultez ce SITE pour plus d’informations.

--------------------------------------------------------

We have identified the cause of the issue and it is due to an issue on our Third-Party EU Vies when validating French VAT numbers.
Please be aware to that if you retry it should be working. Check this SITE for more information.

Feb 12, 2025 - 11:52 UTC
Update - Nous avons identifié un problème en France où les clients utilisant l’API VIES pour valider les numéros de TVA français reçoivent un message indiquant « Ce numéro de TVA n’est pas valide ou n’est pas référencé dans VIES », mais s’ils réessayent plus tard, cela fonctionne. Toutes les autres fonctionnalités du produit fonctionnent comme prévu.

Nous sommes actuellement en train d’enquêter.

Les produits/services affectés sont :

-Sage 100 Partner Cloud (FR)
-Sage Online
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)

---------------------------------------------------------------------------------

We have identified an issue in France where customers that use the VIES API to validate French VAT numbers are facing a message “This VAT number is not valid or not referenced in VIES”, but if they retry later it is working. All other product functionality is performing as expected.

We are currently investigating.

The products/services affected are:
-Sage 100 Partner Cloud (FR)
-Sage 100 Online SPP (FR)
-Sage Intacct
-Sage FRP 1000 (FR)
-Sage FRP 1000 Partner Cloud (FR)

Feb 12, 2025 - 10:16 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 12, 2025 - 09:56 UTC
North America Operational
90 days ago
99.98 % uptime
Today
Accounting Data Services Operational
90 days ago
99.89 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.98 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
99.99 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
My Workforce Analyzer Operational
90 days ago
100.0 % uptime
Today
PAYA Payment Center Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
99.7 % uptime
Today
Payments Out Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Remote Data Access (RDA) NA Operational
90 days ago
100.0 % uptime
Today
Routing Service Operational
90 days ago
99.99 % uptime
Today
Sage.com Websites ? Operational
90 days ago
99.98 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage 50 / Sage 100 US Direct Deposit Operational
90 days ago
100.0 % uptime
Today
Sage 50 US (Cloud Hosted) Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (NA) Operational
90 days ago
99.97 % uptime
Today
Sage 300 Partner Cloud (NA) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Assistant Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI PO matching Operational
90 days ago
100.0 % uptime
Today
Sage AI SIT Operational
90 days ago
100.0 % uptime
Today
Sage AI Suggested Response Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
99.84 % uptime
Today
Sage BidMatrix Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (NA) Operational
90 days ago
99.28 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Construction Management Operational
90 days ago
100.0 % uptime
Today
Sage Construction Management Mobile Operational
90 days ago
100.0 % uptime
Today
Sage Construction Management Teamlink Portal Operational
90 days ago
100.0 % uptime
Today
Sage CRM Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
100.0 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage HR Operational
90 days ago
99.96 % uptime
Today
Sage HR (CA) Operational
90 days ago
100.0 % uptime
Today
Sage HR (US) Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
90 days ago
99.94 % uptime
Today
Sage Intelligent Time Operational
90 days ago
100.0 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
100.0 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Canada (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage One US (Standard) Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Calculator Agent Operational
90 days ago
99.98 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Timeslips Anywhere Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.95 % uptime
Today
Accounting Data Services Operational
90 days ago
99.84 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Attachments Service Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
99.98 % uptime
Today
Azuneed (FR) Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.98 % uptime
Today
Cashflow (ES) Operational
90 days ago
100.0 % uptime
Today
Ciel Données Mobiles for Sage 50 FR Operational
90 days ago
99.75 % uptime
Today
Ciel.com (FR) Operational
90 days ago
99.83 % uptime
Today
Cloud ID Redirector Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
99.83 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Companies House Service (CHS) Operational
90 days ago
100.0 % uptime
Today
Customer Community Operational
90 days ago
100.0 % uptime
Today
DataFlow Service (DFS/AAPI) Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
DSN Control (FR) Operational
90 days ago
100.0 % uptime
Today
EDI (FR) Operational
90 days ago
100.0 % uptime
Today
Employee Verification (UK) Operational
90 days ago
99.98 % uptime
Today
Eurowin (ES) Operational
90 days ago
100.0 % uptime
Today
Experts Comptables Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Foreign Exchange Services Operational
90 days ago
100.0 % uptime
Today
Futrli Operational
90 days ago
99.98 % uptime
Today
Generation Experts Connector Cloud (FR) Operational
90 days ago
99.97 % uptime
Today
GoProposal Operational
90 days ago
99.99 % uptime
Today
HR Data Service (DE) Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Making Tax Digital (MTD) Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
My Sage Operational
90 days ago
99.67 % uptime
Today
Natwest Earth Operational
90 days ago
100.0 % uptime
Today
Online Bureau (UKI) Operational
90 days ago
99.96 % uptime
Today
Online Help Center (FR) Operational
90 days ago
100.0 % uptime
Today
Panel Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
99.98 % uptime
Today
Payments Out Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Pension Data Exchange (UKI) Operational
90 days ago
100.0 % uptime
Today
Remote Data Access (RDA) UKI Operational
90 days ago
100.0 % uptime
Today
Routing Service Operational
90 days ago
99.99 % uptime
Today
SaaS Online Banking (ES) Operational
90 days ago
100.0 % uptime
Today
Sage.be Operational
90 days ago
99.83 % uptime
Today
Sage.com Websites ? Operational
Sage 50 Operational
90 days ago
99.7 % uptime
Today
Sage 50 Accounts Operational
90 days ago
98.41 % uptime
Today
Sage 50 Cloud (DE) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Cloud Trial (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Micropay - UKI Operational
90 days ago
99.97 % uptime
Today
Sage 50 Payroll Operational
90 days ago
100.0 % uptime
Today
Sage 50 UK DDM – GoCardless Operational
90 days ago
99.28 % uptime
Today
Sage50c - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage 100 Partner Cloud (FR) Operational
90 days ago
98.98 % uptime
Today
Sage 200 (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Office365 Operational
90 days ago
100.0 % uptime
Today
Sage 200 Partner Cloud (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Portal del Empleado (ES) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Professional SPC (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage 200 Standard (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Accountants Production (SAP) Operational
90 days ago
100.0 % uptime
Today
Sage Accounting Individual Operational
90 days ago
100.0 % uptime
Today
Sage Active Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AI Report Recommender Operational
90 days ago
100.0 % uptime
Today
Sage AI Transaction Classification Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
100.0 % uptime
Today
Sage Balances (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Bewerber Online (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Boutique Partenaires (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (EU) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting (UKI) Operational
90 days ago
99.49 % uptime
Today
Sage Business Cloud Accounting - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Bureau (FR) Operational
90 days ago
99.95 % uptime
Today
Sage Business Cloud Comptabilite (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Financials - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Lohnabrechnung (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Paie (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll Operational
90 days ago
99.98 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Wage Verification Operational
90 days ago
100.0 % uptime
Today
Sage Business Docs (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Business Reporting Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connect Operational
90 days ago
99.84 % uptime
Today
Sage Corporation Tax Operational
90 days ago
100.0 % uptime
Today
Sage CRM Community Operational
90 days ago
100.0 % uptime
Today
Sage Customer Services Operational
90 days ago
100.0 % uptime
Today
Sage Customers Services UKI Operational
90 days ago
100.0 % uptime
Today
Sage CV Reader (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Despachos (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
100.0 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage DPW Cloud Operational
90 days ago
99.9 % uptime
Today
Sage Drive Services (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Earth Operational
90 days ago
100.0 % uptime
Today
Sage EDI EC (FR) Operational
90 days ago
99.83 % uptime
Today
Sage EDI PME (FR) Operational
90 days ago
99.83 % uptime
Today
Sage ERP (DE) Operational
90 days ago
100.0 % uptime
Today
Sage eFactura ContaPlus (ES) Operational
90 days ago
100.0 % uptime
Today
Sage eFacture (FR) Operational
90 days ago
99.83 % uptime
Today
Sage Evolution International Operational
90 days ago
100.0 % uptime
Today
Sage Final Accounts Online Operational
90 days ago
100.0 % uptime
Today
Sage Flux Bancaires Operational
90 days ago
99.83 % uptime
Today
Sage for Accountants Operational
90 days ago
100.0 % uptime
Today
Sage FRP 1000 (FR) Operational
90 days ago
99.65 % uptime
Today
Sage FRP 1000 Partner Cloud (FR) Operational
90 days ago
99.65 % uptime
Today
Sage HR Operational
90 days ago
99.96 % uptime
Today
Sage HR (DE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (FR) Operational
90 days ago
100.0 % uptime
Today
Sage HR (IE) Operational
90 days ago
100.0 % uptime
Today
Sage HR (UK) Operational
90 days ago
100.0 % uptime
Today
Sage HRP (UKI) HR Payroll UKI Operational
90 days ago
100.0 % uptime
Today
Sage HR Online Service (DE) Operational
90 days ago
100.0 % uptime
Today
SageID Redirector for FRP Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Operational
90 days ago
99.98 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Planning Operational
90 days ago
100.0 % uptime
Today
Sage L1000 (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Learning Services Spain Operational
90 days ago
100.0 % uptime
Today
Sage Licensing (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Licensing Service (SLS) Operational
90 days ago
99.97 % uptime
Today
Sage Linkup (FR) Operational
90 days ago
100.0 % uptime
Today
Sage Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
100.0 % uptime
Today
Sage Network API Operational
90 days ago
100.0 % uptime
Today
Sage Network Inbox Operational
90 days ago
100.0 % uptime
Today
Sage Network Platform Notification Service Operational
90 days ago
100.0 % uptime
Today
Sage Network Portal Operational
90 days ago
100.0 % uptime
Today
Sage One Portugal Operational
90 days ago
99.99 % uptime
Today
Sage Online (FR) Operational
90 days ago
99.59 % uptime
Today
Sage Panel AddOns Operational
90 days ago
100.0 % uptime
Today
Sage Partner Edition Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
SagePay DDM Operational
90 days ago
100.0 % uptime
Today
Sage Payments (UKI) Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People SFTP Operational
90 days ago
100.0 % uptime
Today
Sage Personal Tax Operational
90 days ago
100.0 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
99.97 % uptime
Today
Sage Provisioning Portal (X3) Operational
90 days ago
100.0 % uptime
Today
Sage Reporting Service Operational
90 days ago
100.0 % uptime
Today
Sage RTX (EU) ? Operational
90 days ago
100.0 % uptime
Today
Sage SaaS Accountants (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Service Token (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Smartcool (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Soluciones Conectadas API (ES) Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage Token Service Operational
90 days ago
100.0 % uptime
Today
Sage Tu-Efideliza Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 Connector - Shop Floor Control Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Multi Tenant) - Sage Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Hosted (FR) Operational
90 days ago
99.83 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
Sage XRT Advanced Operational
90 days ago
99.99 % uptime
Today
Sage XRT Business Exchange Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury Operational
90 days ago
100.0 % uptime
Today
Sage XRT Treasury (FR) Operational
90 days ago
99.83 % uptime
Today
Sage ZW Mobile (DE) Operational
90 days ago
100.0 % uptime
Today
SBC Accounting API Operational
90 days ago
100.0 % uptime
Today
SBC Accounting Bulk Data Provisioner Operational
90 days ago
100.0 % uptime
Today
SBC UI Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Store Sage FR Website Operational
90 days ago
100.0 % uptime
Today
Subscription Services Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
X3 - SEI Reporting Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.99 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.98 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Data Hub AU Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Futrli Operational
90 days ago
100.0 % uptime
Today
GoProposal Operational
90 days ago
99.99 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
Micropay SFTP for Payflow (AU) Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Routing Service Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AR Automation Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage CRM Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
100.0 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage Employee Service Operational
90 days ago
100.0 % uptime
Today
Sage Global KnowledgeBase Operational
90 days ago
100.0 % uptime
Today
Sage HandiSoft Client Portal Operational
90 days ago
100.0 % uptime
Today
Sage HandiSoft Connect Operational
90 days ago
100.0 % uptime
Today
Sage HandiSoft Final Accounts AU Operational
90 days ago
100.0 % uptime
Today
Sage HandiSoft Online Operational
90 days ago
100.0 % uptime
Today
Sage HandiTax Cloud Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online MicrOpay Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online ESP Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online Web API Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online ConnX Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online WageEasy Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online Express Super Operational
90 days ago
100.0 % uptime
Today
Sage Payroll Online Yellowfin Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Pay Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
South America Operational
90 days ago
99.99 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Brightpearl Operational
90 days ago
99.98 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Fox NET Operational
90 days ago
100.0 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Plataforma Sage Operational
90 days ago
100.0 % uptime
Today
Routing Service Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage CRM Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
100.0 % uptime
Today
Sage Gestão Contábil Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage Sales Management Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
Middle East and Africa Operational
90 days ago
99.99 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
AutoEntry Operational
90 days ago
100.0 % uptime
Today
Automatic Updates Operational
90 days ago
100.0 % uptime
Today
Banking Service Operational
90 days ago
100.0 % uptime
Today
Channel Business Partner Application Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Community Hub Operational
90 days ago
100.0 % uptime
Today
Developer Experience Community Operational
90 days ago
100.0 % uptime
Today
Evolution: Sync Dash (ZA) Operational
90 days ago
99.71 % uptime
Today
GoProposal Operational
90 days ago
99.99 % uptime
Today
ISV Marketplace Operational
90 days ago
100.0 % uptime
Today
Messaging Service Operational
90 days ago
100.0 % uptime
Today
Payments Acceptance Service Operational
90 days ago
100.0 % uptime
Today
Pegg Bot Operational
90 days ago
100.0 % uptime
Today
Routing Service Operational
90 days ago
100.0 % uptime
Today
Sage.com Websites ? Operational
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage 300 Connected Services Operational
90 days ago
100.0 % uptime
Today
Sage 300 People Managed Services Operational
90 days ago
100.0 % uptime
Today
Sage AI AP Automation Operational
90 days ago
100.0 % uptime
Today
Sage AI Document Intelligence Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting ZA Operational
90 days ago
99.99 % uptime
Today
Sage Business Cloud Digital Network Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll International Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Payroll Professional Operational
90 days ago
99.97 % uptime
Today
Sage Business Cloud Payroll South Africa Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Intelligence Reporting Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Self Service Operational
90 days ago
99.97 % uptime
Today
Sage Cloud Enablement Operational
90 days ago
100.0 % uptime
Today
Sage Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Sage Connected Services Operational
90 days ago
99.97 % uptime
Today
Sage CRM Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Community Operational
90 days ago
100.0 % uptime
Today
Sage Developer Portal Operational
90 days ago
100.0 % uptime
Today
Sage Distribution and Manufacturing Operations (SDMO) Operational
90 days ago
100.0 % uptime
Today
Sage Evolution SDK (ZA) Operational
90 days ago
100.0 % uptime
Today
Sage Global KnowledgeBase Operational
90 days ago
100.0 % uptime
Today
Sage HR Operational
90 days ago
99.96 % uptime
Today
Sage HR (ZA) Operational
90 days ago
100.0 % uptime
Today
Sage Identity Service Operational
90 days ago
99.92 % uptime
Today
Sage Intacct Operational
90 days ago
100.0 % uptime
Today
Sage Intelligence Service (ZA) Operational
90 days ago
100.0 % uptime
Today
Sage Inventory Planner Operational
90 days ago
100.0 % uptime
Today
Sage Network Operational
90 days ago
100.0 % uptime
Today
Sage Outsourcing Operational
90 days ago
100.0 % uptime
Today
Sage Partner Hub Operational
90 days ago
100.0 % uptime
Today
Sage People Operational
90 days ago
100.0 % uptime
Today
Sage People Payroll Operational
90 days ago
100.0 % uptime
Today
Sage Portal Operational
90 days ago
99.95 % uptime
Today
Sage Provisioning Portal (SEOS) Operational
90 days ago
100.0 % uptime
Today
Sage Software Auto Update Service Operational
90 days ago
100.0 % uptime
Today
Sage Support Operational
90 days ago
100.0 % uptime
Today
Sage University Operational
90 days ago
100.0 % uptime
Today
Sage X3 (Single Tenant) Operational
90 days ago
100.0 % uptime
Today
Sage X3 Online Help Operational
90 days ago
100.0 % uptime
Today
SageZA Hosting Service Operational
90 days ago
100.0 % uptime
Today
SBC Accounting ZA Training Operational
90 days ago
100.0 % uptime
Today
SMB Tracker Bot Operational
90 days ago
100.0 % uptime
Today
South Africa Online Tax Calculator Operational
90 days ago
100.0 % uptime
Today
Tax Service Operational
90 days ago
100.0 % uptime
Today
Webchat Functionality Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance on NEST Feb 22, 2025 01:00-07:00 UTC
The National Employment Savings Trust (NEST) Corporation will be undergoing important system maintenance on Saturday, February 22nd, 2025, for 6 hours, between 01:00 UTC and 07:00 UTC.

Customers using the below products/services will be unable to submit Nest during this period of time:

-Employee Verification (UK)
-Sage HR (UK)
-Sage Business Cloud Payroll (UK)
-Sage 50 Payroll (UK)
-Pension Data Exchange (UK)

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

Posted on Feb 18, 2025 - 12:05 UTC
Sage Intacct - Global will be undergoing maintenance on Saturday, February 22nd, 2025, for 4 hours, between 03:30 UTC and 07:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Posted on Feb 19, 2025 - 16:06 UTC
Sage Business Cloud Payroll South Africa will be undergoing maintenance for 3 hours, on February 24th, 2025, between 19:00 SAST and 22:00 SAST. This will be to enable customers to roll over into the new tax year.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you.
The Sage Team.

Posted on Feb 20, 2025 - 07:49 UTC
HR Data Service (DE) - Scheduled Maintenance Feb 24, 2025 19:00 - Feb 25, 2025 05:00 UTC
Bei Ihrer HR Data Service (DE) werden am Montag den 24. Februar 2025, für 10 Stunden zwischen 20:00 MEZ und 06:00 MEZ. Wartungsarbeiten durchgeführt.

Der Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen,
Das Sage-Team
---------------------------------------------------------------------------------
HR Data Service (DE) will be undergoing maintenance on Monday, February 24th, 2025, for 10 hours, between 20:00 CET and 06:00 CET.

During this scheduled period of time, the service will be unavailable.

We apologise for any inconvenience this may cause.

Thank you.
The Sage Team

Posted on Feb 20, 2025 - 08:20 UTC
Brightpearl Global will be undergoing maintenance on Tuesday, February 25th, 2025, for 30 minutes, between 07:00 UTC and 07:30 UTC. (18:00 NSW and 18:30 NSW); (02:00 EST and 02:30 EST); (08:00 CET and 08:30 CET).

The service may be unavailable for a short period during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-------------------------------------------------------------

Brightpearl Global estará en mantenimiento el Martes 25 de Febrero de 2025, durante 30 minutos 04:00 ART y las 04:30 ART.

El servicio puede no estar disponible por un corto espacio durante este tiempo.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-------------------------------------------------------------

Brightpearl Global fera l'objet d'une maintenance système importante le Mardi 25 février 2025, pendant 25 minutes, entre 02:00 EST and 02:30 EST

Le service peut être indisponible pendant cette période.

Le service peut être indisponible pendant une courte période pendant cette période.

Merci.

L'équipe Sage

Posted on Feb 20, 2025 - 10:29 UTC
Scheduled Maintenance on HMRC Mar 7, 2025 17:00 - Mar 10, 2025 09:00 UTC
HMRC will be undergoing important system maintenance on Friday, March 7th, 2025, for 64 hours, between 17:00 UTC and 09:00 UTC, on March 10th.

MTD ITSA will be unavailable for the below services:
- Making Tax Digital (MTD)
- Tax Service

We apologize for any inconvenience this may cause.

Thank you. The Sage Team.

Posted on Feb 18, 2025 - 12:02 UTC
Past Incidents
Feb 21, 2025
Completed - The scheduled maintenance has been completed.
Feb 21, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 09:00 UTC
Scheduled - Brightpearl America will be undergoing maintenance on Friday, February 21th, 2025, for 30 minutes, between 09:00 UTC and 09:30 UTC. (04:00 EST - 04:30 EST); (01:00 PST - 01:30 PST).

The service may be unavailable during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

------------------

Brightpearl América estará en mantenimiento el Viernes 21 de Febrero de 2025, durante 30 minutes entre las 06:00 ART y las 06:30 ART (04:00 EST - 06:00 EST).

El servicio puede no estar disponible durante este tiempo.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias.

El equipo de Sage.

-----------------

Brightpearl Amérique fera l'objet d'une maintenance système importante le Vendredi 21 février 2025, pendant 30 minutes, entre 04:00 EST - 04:30 EST.

Le service peut être indisponible pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci.

L'équipe Sage

Feb 18, 09:04 UTC
Feb 20, 2025
Completed - The scheduled maintenance has been completed.
Feb 20, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 UTC
Scheduled - Brightpearl Europe will be undergoing maintenance on Thursday, February 20th, 2025, for 30 minutes, between 22:00 UTC and 22:30 UTC (23:00 CET and 23:30 UTC).

The service may be unavailable for a short period during this time for a subset of customers.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Feb 13, 09:14 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 19:00 UTC
Scheduled - Sage Business Cloud Accounting (UKI) will undergo maintenance on Thursday 20th, February, 2025 for 3 hours between 20:00 UTC and 23:00 UTC.

Customers might experience slowness and degraded performance using Corrections and some other Reports during this scheduled time.

We apologize for any inconvenience caused.

Thank you for your patience.

The Sage Team.

Feb 12, 16:12 UTC
Resolved - The issue is resolved and the service is available and performing as expected.
Feb 20, 18:06 UTC
Update - Thank you for your understanding as we work to resolve this issue.
Feb 20, 14:00 UTC
Identified - We have identified a global issue where customers when accessing the Sage Network - Sage Customer Portal are seeing "Unknown Company" message. All other product functionality is performing as expected.
We are currently investigating.
The product/service affected is:
- Sage Connect

Feb 20, 10:41 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 20, 10:18 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 12:15 UTC
Scheduled - Sage Network will be undergoing maintenance on Thursday, February 20th, 2025, for 2 hours and 45 minutes, between 12:15 UTC and 15:00 UTC; (07:15 EST and 10:00 EST).

Please be aware that when viewing the datasets, the name of the application will be unavailable for few minutes during this period of time, for the below products:
-Sage 50 US
-Sage 50 CA
-Sage 50 FR
-Sage 50 UK
-Sage 200 UKI
-Sage 100 US
-Sage 100 FR

We apologize for any inconvenience this may cause.

Thank you. The Sage Team

--------------------------------------------------------

Sage Network fera l'objet d'une maintenance système importante le Jeudi 20 février 2025, pendant 2 heures et 45 minutes, entre 13:15 CET and 16:00 CET; (07:15 EST and 10:00 EST).

Veuillez noter que lors de la consultation des ensembles de données, le nom de l’application sera indisponible pendant quelques minutes pour les produits suivants:
-Sage 50 US
-Sage 50 CA
-Sage 50 FR
-Sage 50 UK
-Sage 200 UKI
-Sage 100 US
-Sage 100 FR

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage

Feb 20, 12:10 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:00 UTC
Scheduled - Brightpearl APAC will be undergoing maintenance on Thursday, February 20th, 2025, for 30 minutes hours, between 01:00 AEDT - 01:30 AEDT.

The service may be unavailable for a short period during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Feb 13, 09:07 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 11:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 11:00 UTC
Scheduled - Sage Network will be undergoing maintenance on Thursday, February 20th, 2025, for 3 hours, between 11:00 UTC and 14:00 UTC; (06:00 EST and 09:00 EST).

Please be aware that when viewing the datasets, the name of the application will be unavailable for few minutes during this period of time, for the below products:
-Sage 50 US
-Sage 50 CA
-Sage 50 FR
-Sage 50 UK
-Sage 200 UKI
-Sage 100 US
-Sage 100 FR

We apologize for any inconvenience this may cause.

Thank you. The Sage Team

--------------------------------------------------------

Sage Network fera l'objet d'une maintenance système importante le Jeudi 20 février 2025, pendant 3 heures, entre 12:00 CET and 15:00 CET; (06:00 EST and 09:00 EST).

Veuillez noter que lors de la consultation des ensembles de données, le nom de l’application sera indisponible pendant quelques minutes pour les produits suivants:
-Sage 50 US
-Sage 50 CA
-Sage 50 FR
-Sage 50 UK
-Sage 200 UKI
-Sage 100 US
-Sage 100 FR

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci. L'équipe Sage

Feb 20, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:00 UTC
Scheduled - Brightpearl America will be undergoing maintenance on Thursday, February 20th, 2025, for 30 minutes, between 04:00 EST - 04:30 EST; (01:00 PST - 01:30 PST).

The service may be unavailable for a short period during this time for a subset of customers.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

------------------

Brightpearl América estará en mantenimiento el Jueves 20 de Febrero de 2025, durante 30 minutos 05:00 ART y las 05:30 ART (04:00 EST - 04:30 EST).

El servicio puede no estar disponible durante un corto periodo de tiempo para un pequeño numero de clientes.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias.

El equipo de Sage.

------------------

Brightpearl Amérique fera l'objet d'une maintenance système importante le Jeudi 20 février 2025, pendant 30 mintues, entre 04:00 EST - 04:30 EST.

Le service peut être indisponible pendant une courte période pendant cette période pour un sous-ensemble de clients.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci.

L'équipe Sage

Feb 13, 10:08 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 06:00 UTC
Scheduled - La plate-forme EDI sera en maintenance le Jeudi 20 février 2025, pendant 1 heure, entre 07:00 CET et 08:00 CET.

Les services Azure/EDI ci-dessouss ne seront pas disponibles :

• Le portail « suivi-edi.sage.fr »

Les services EDI ci-dessous resteront opérationnels :

• Les dépôts de flux
• La brique de contrôle DS
• Le service PAS,FPOC et BPIJ
• Tous les services EDI Expert-comptable
• Le service de consultation des flux à partir de SBCP
• Le suivi des envois à partir de DS
• Les nouvelles inscriptions (parcours client)
• Le portail “oga.sage.fr”

Cordialement, l'équipe Sage.

---------------------------------------------------------

The EDI platform will be undergoing important system maintenance on Thursday, February 20th, 2025, for 1 hour, between 07:00 CET and 08:00 CET.

The below Azure/EDI service may be unavailable for few minutes:

• The “suite-edi.sage.fr” portal

The below EDI services will remain operational:

• Flow deposits
• The DS control brick
• The PAS, FPOC and BPIJ service
• All EDI Accounting services
• The flow consultation service from SBCP
• Tracking shipments from DS
• New registrations (customer journey)
• The “oga.sage.fr” portal

Thank you. The Sage Team.

Feb 18, 14:43 UTC
Feb 19, 2025
Resolved - We identified a global issue where customers experienced delays in document processing. The incident has now been resolved, and the service is performing as expected.
Feb 19, 23:09 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 19, 22:21 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 UTC
Scheduled - Brightpearl Europe will be undergoing maintenance on Wednesday, February 19th, 2025, for 30 minutes hours, between 22:00 UTC and 22:30 UTC. (23:00 CET - 23:30 CET).

The service may be unavailable for a short period during this time for a subset of customers.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Feb 13, 08:43 UTC
Resolved - The issue is resolved and the service continues to perform as expected.
Feb 19, 20:57 UTC
Monitoring - Between 21:10 UTC and 21:17 UTC on February 18th, we identified an issue affecting customers in North America who were experiencing intermittent login problems with our service. Customers were able to successfully log in by refreshing the page and trying again later.

The issue was restored at 21:17 UTC on February 18th, and the service is currently performing as expected.

Feb 19, 16:03 UTC
Resolved - The incident is now resolved. The service continues to perform as expected.
Feb 19, 15:48 UTC
Monitoring - The issue is now restored, and the service is performing as expected.
Feb 19, 10:34 UTC
Update - We identified that customers in the US are experiencing an issue with orders not being processed by automation.

We are currently investigating.

Feb 19, 09:21 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 19, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 UTC
Scheduled - Brightpearl America will be undergoing maintenance on Wednesday, February 19th, 2025, for 30 minutes, between 04:00 EST - 04:30 EST; (01:00 PST - 01:30 PST).

The service may be unavailable for a short period during this time for a subset of customers.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

------------------

Brightpearl America estará en mantenimiento el Miércoles 19 de Febrero de 2025, durante 30 minutos 05:00 ART y las 05:30 ART (04:00 EST - 04:30 EST).

El servicio puede no estar disponible durante un corto periodo de tiempo para un pequeño numero de clientes.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias.

El equipo de Sage.

-----------------

Brightpearl Amerique fera l'objet d'une maintenance système importante le Mercredi 19 février 2025, pendant 30 minutes, entre 04:00 EST et 04:30 EST.

Le service peut être indisponible pendant une courte période pendant cette période pour un sous-ensemble de clients.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci.

L'équipe Sage

Feb 13, 10:02 UTC
Feb 18, 2025
Completed - The scheduled maintenance has been completed.
Feb 18, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 UTC
Scheduled - Brightpearl Europe will be undergoing maintenance on Tuesday, February 18th, 2025, for 30 minutes, between 22:00 UTC and 22:30 UTC ( 23:00 CET and 23:30 UTC).

The service may be unavailable for a short period during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Feb 13, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:30 UTC
Scheduled - Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 18 février 2025, pendant 3 heures, entre 19:30 CET et 22:30 CET.

Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci L'équipe Sage.
----------------------------------------------------------------------------------
Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, February 18th, 2025, for 3 hours, between 19:30 CET and 22:30 CET.

Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.

Feb 17, 10:43 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 UTC
Scheduled - Brightpearl America will be undergoing maintenance on Tuesday, February 18th, 2025, for 30 minutes, between 04:00 EST and 04:30 EST.

The service may be unavailable for a short period during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-------------------------------------------------------------

Brightpearl America estará en mantenimiento el Martes 18 de Febrero de 2025, durante 30 minutos 06:00 ART y las 06:30 ART.

El servicio puede no estar disponible durante este tiempo.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-------------------------------------------------------------

Brightpearl America fera l'objet d'une maintenance système importante le Mardi 18 février 2025, pendant 30 minutes, entre 04:00 EST et 04:30 EST.

Le service peut être indisponible pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci.

L'équipe Sage

Feb 13, 09:29 UTC
Feb 17, 2025
Resolved - Le problème est résolu. Le service est disponible et fonctionne comme prévu.

--------------------------

The issue is resolved and the service is available and performing as expected.

Feb 17, 17:11 UTC
Update - We have identified an issue causing customers in France to experience slowness or a crash when accessing the Generation Expert Cloud Connector marketplace.
All other product functionality is working as expected.
We are currently investigating.

Feb 17, 16:04 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 17, 15:44 UTC
Feb 16, 2025
Completed - The scheduled maintenance has been completed.
Feb 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:00 UTC
Scheduled - Bei Ihrer Sage DPW Cloud werden am Sonntag, den 16. Februar, 2025, für 16 Stunden, zwischen 08:00 MEZ und 00:00 MEZ. 17. Februar. Wartungsarbeiten durchgeführt.

Das Service ist während dieser geplanten Zeit nicht verfügbar.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team

----------------------------------------------------------------------

Sage DPW Cloud will be undergoing maintenance on Sunday, February 16th, 2025, for 16 hours between 08:00 CET and 00:00 CET, on February 17th.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team

Feb 14, 09:37 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 09:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:00 UTC
Scheduled - Brightpearl Global will be undergoing maintenance on Sunday, February 16th, 2025, for 25 minutes, between 09:00 UTC and 09:25 UTC. (20:00 NSW and 20:25 NSW); (04:00 EST and 04:25 EST); (10:00 CET and 10:25 CET).

The service may be unavailable during this time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

-------------------------------------------------------------

Brightpearl Global estará en mantenimiento el Domingo 16 de Febrero de 2025, durante 25 minutos 05:00 ART y las 05:25 ART.

El servicio puede no estar disponible durante este tiempo.

Pedimos disculpas por cualquier inconveniente que podamos causar.

Gracias El equipo de Sage.

-------------------------------------------------------------

Brightpearl Global fera l'objet d'une maintenance système importante le Dimanche 16 février 2025, pendant 25 minutes, entre 04:00 EST et 04:25 EST.

Le service peut être indisponible pendant cette période.

Nous nous excusons pour les inconvénients que cela pourrait causer.

Merci.

L'équipe Sage

Feb 12, 08:47 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:30 UTC
Scheduled - From Tuesday February 11th, 2025 to Sunday February 16th, 2025 we have received notification that a number of banks are conducting scheduled maintenance which will delay our ability to retrieve transactions from the bank between 00:00 UTC and 06:30 UTC.

As a result we require to avoid performing transaction syncing during this scheduled maintenance and therefore some customers using the below products may experience delays in receiving yesterdays' bank transactions by up to 5 and half hours, however the sync of yesterdays transactions should be completed for all customers by 14:30 UTC at the latest:

- Sage Intacct (UK)
- Sage 50 (UK)
- Sage Business Cloud Accounting (UK)
- Sage 200 Standard (UK)
- Sage 200 Professional SPC (UK)
- Sage Accounting Individual (UK)

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

Feb 10, 12:43 UTC
Resolved - The issue is resolved and the service is available and performing as expected.
Feb 16, 05:27 UTC
Update - We identified an issue where the sage.com website will intermittently present a “Sage.com is undergoing maintenance right now”. We are currently investigating.
Feb 16, 04:49 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 16, 04:29 UTC
Feb 15, 2025
Completed - The scheduled maintenance has been completed.
Feb 15, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:30 UTC
Scheduled - Sage Distribution and Manufacturing Operations (SDMO) Global will undergo maintenance on Saturday, February 15th, 2025, for 3 hours, between 05:30 UTC and 08:30 UTC (07:30 SAST and 10:30 SAST); (16:30 AEDT and 19:30 AEDT); (00:30 EST and 03:30 EST).

The service may be unavailable during this period of time.

We apologize for any inconvenience caused.

Thanks. The Sage Team.

-------------------------------------------------------------------------------

Sage Distribution and Manufacturing Operations (SDMO) Global sera en maintenance le Samedi 15 Février, 2025, pendant 3 heures, entre 06:30 CET et 09:30 CET (00:30 EST et 03:30 EST).

Le service peut être indisponible pendant cette période.

Nous nous excusons pour tout inconvénient que cela pourrait causer.

Merci. L'équipe Sage.

-------------------------------------------------------------------------------------

Bei Ihrer Sage Distribution and Manufacturing Operations (SDMO) Global werden am Samstag, den 18. Februa. 2025. für 3 Stunden zwischen 06:30 MEZ und 09:30 MEZ. Wartungsarbeiten durchgeführt.

Der Dienst kann während dieses Zeitraums nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team

Feb 6, 20:24 UTC
Feb 14, 2025
Completed - The scheduled maintenance has been completed.
Feb 14, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 12:10 UTC
Scheduled - Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) werden am Freitag, 14. Februar. 2025. für 5 Minuten zwischen 13:10 MEZ und 13:15 MEZ. Februar. Wartungsarbeiten durchgeführt.

Während dieses geplanten Zeitraums wird der Sage HR Connector nicht verfügbar sein.

Wir entschuldigen uns für etwaige Unannehmlichkeiten.

Mit freundlichen Grüßen, Das Sage-Team

------------------------------------------------------------------------

Sage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Friday, February 14th, 2025, for 5 minutes, between 13:10 CET and 13:15 CET.

During this scheduled period of time the Sage HR Connector will be unavailable.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

Feb 14, 11:47 UTC
Resolved - The issue is resolved and the service is available and performing as expected.
Feb 14, 06:00 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 14, 05:27 UTC
Feb 13, 2025
Resolved - The issue is resolved and the service continues to perform as expected.
Feb 13, 12:58 UTC
Monitoring - We identified an issue where customers globally were experiencing slowness when navigating the application. Customers in the UK were not be able to access their payslips and presented with "timeout error". The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Feb 13, 08:10 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 13, 07:40 UTC
Feb 12, 2025

Unresolved incident: French VAT Numbers Issues.

Feb 11, 2025
Feb 10, 2025
Resolved - The issue is resolved and the service is available and performing as expected.
Feb 10, 21:23 UTC
Update - We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Feb 10, 19:45 UTC
Update - We identified that customers in the UK and the US are experiencing general issues with speed and page load or accessing various sections of the system is also taking longer than usual. All other product functionality is working as expected.

We are currently investigating.

Feb 10, 10:47 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 10, 10:26 UTC
Completed - The scheduled maintenance has been completed.
Feb 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 17:00 UTC
Scheduled - Sage Business Cloud Payroll South Africa will be undergoing maintenance for 3 hours, on February 10th, 2025, between 19:00 SAST and 22:00 SAST.

The service will be unavailable during this scheduled time.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.

Feb 7, 11:15 UTC
Resolved - The issue is resolved and the service is available and performing as expected.
Feb 10, 10:02 UTC
Identified - In order to resolve the issue, we have scheduled a maintenance for 30 minutes between 11:10 SAST and 11:40 SAST.

The Sage Portal(ZA) will be unavailable during this schedule time.

We apologize for any inconvenience this may cause.

Feb 10, 09:11 UTC
Update - We identified that the Sales colleagues are unable to provide quotes for products to customers in South Africa.

We are currently investigating.

Feb 10, 09:00 UTC
Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Feb 10, 08:41 UTC
Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 09:00 UTC
Scheduled - Sage Portal will be undergoing maintenance on Saturday, 8th February 2025 for 3 hours between 11:00 SAST and 13:00 SAST.

The service may not be available during the scheduled maintenance window.

We apologize for any inconvenience this may cause.

Thank you.
The Sage Team

Feb 4, 11:50 UTC
Completed - The scheduled maintenance has been completed.
Feb 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:30 UTC
Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, February 8th, 2025, for 4 hours, between 03:30 UTC and 07:30 UTC.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you.

The Sage Team

Feb 5, 16:31 UTC
Completed - The scheduled maintenance has been completed.
Feb 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 20:00 UTC
Scheduled - SageZA Hosting Service will be undergoing maintenance on Friday, February 7th, 2025, for 5 hours, between 22:00 SAST and 03:00 SAST.

The service will be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

Thank you. The Sage Team

Feb 6, 16:13 UTC
Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:00 UTC
Scheduled - Online Bureau (UKI) will be undergoing maintenance on Thursday, February 6th, 2025, for 4 hours and 30 minutes, between 20:00 UTC and 00:30 UTC, on February 7th.

During this scheduled period of time Online Bureau (UKI) will be unavailable, and customers using the below services may be unable to access their payslips for few minutes:
-Sage HR Global
-Payroll Domain Services (UKI) - Employee Verification
-Sage Business Cloud Payroll (UK)

We apologise for any inconvenience this may cause.

Thank you. The Sage Team

Feb 5, 13:18 UTC