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The Sage Team","created_at":"2026-11-10T19:51:18.192Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T19:51:18.192Z","display_at":"2026-11-10T19:51:18.192Z","deliver_notifications":false,"tweet_id":null,"id":"29cx67xh6jws","incident_id":"6tl3b42kkv8g","custom_tweet":null,"affected_components":[{"code":"bkgjx6sx1l4m","name":"Europe - Payments Out Service","old_status":"operational","new_status":"operational"},{"code":"x7crrlytcy4h","name":"Europe - Sage 50 Accounts","old_status":"operational","new_status":"operational"},{"code":"lnjgpym81wm5","name":"Europe - Sage 50 Payroll","old_status":"operational","new_status":"operational"},{"code":"hth3gl9t8wjj","name":"Europe - Sage 200 Professional SPC (UKI)","old_status":"operational","new_status":"operational"},{"code":"1mm1gncy23vw","name":"Europe - Sage 200 Standard (UKI)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Payments Out Service","created_at":"2020-02-02T23:45:38.470Z","updated_at":"2026-08-28T08:15:57.678Z","position":50,"description":null,"showcase":true,"start_date":null,"id":"bkgjx6sx1l4m","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage 50 Accounts","created_at":"2023-04-25T14:22:38.798Z","updated_at":"2026-10-14T11:15:56.828Z","position":60,"description":null,"showcase":true,"start_date":"2023-04-25T00:00:00.000Z","id":"x7crrlytcy4h","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage 50 Payroll","created_at":"2024-01-15T13:00:10.052Z","updated_at":"2026-09-01T15:00:05.298Z","position":68,"description":null,"showcase":true,"start_date":"2024-01-15T00:00:00.000Z","id":"lnjgpym81wm5","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage 200 Professional SPC (UKI)","created_at":"2021-10-11T15:06:03.816Z","updated_at":"2026-11-08T18:00:32.084Z","position":77,"description":null,"showcase":true,"start_date":"2021-10-11T00:00:00.000Z","id":"hth3gl9t8wjj","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage 200 Standard (UKI)","created_at":"2020-02-02T23:41:42.584Z","updated_at":"2026-11-08T18:00:34.785Z","position":78,"description":null,"showcase":true,"start_date":null,"id":"1mm1gncy23vw","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance","status":"in_progress","created_at":"2026-11-09T12:41:48.658Z","updated_at":"2026-11-12T07:00:08.040Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/n4v72gkxvbrs","scheduled_for":"2026-11-12T07:00:00.000Z","scheduled_until":"2026-11-13T06:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T12:41:48.646Z","reminder_intervals":null,"id":"dnwfkz2f6tl9","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:00:07.885Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:00:07.885Z","display_at":"2026-11-12T07:00:07.885Z","deliver_notifications":false,"tweet_id":null,"id":"w215gj7ft4lk","incident_id":"dnwfkz2f6tl9","custom_tweet":null,"affected_components":[{"code":"z8983qttjl2z","name":"Europe - Sage Business Cloud Lohnabrechnung (DE)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Donnerstag, den 12. November 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 08:00 MEZ am 12. November und 07:00 MEZ am 13. November statt.\n \nDas Service ist während dieser geplanten Zeit nicht verfügbar.\n \nWir entschuldigen uns für etwaige Unannehmlichkeiten. \n\nFür weitere Informationen klicken Sie bitte hier \u003ca href=\"https://lohnabrechnung.sage.com/auth/login\"\u003elink\u003c/a\u003e.\n \nMit freundlichen Grüßen, Das Sage-Team \n \n------------------------------------------------------------------------ \n \nSage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Thursday, November 12th, 2026, for 23 hours, between 08:00 CET and 07:00 CET on November 13th.\n \nDuring this scheduled period of time the service will be unavailable.\n \nWe apologise for any inconvenience this may cause. \n\nFor further information, please click on this \u003ca href=\"https://lohnabrechnung.sage.com/auth/login\"\u003elink\u003c/a\u003e.\n \nThank you. The Sage Team","created_at":"2026-11-09T12:41:48.766Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T12:41:48.766Z","display_at":"2026-11-09T12:41:48.766Z","deliver_notifications":false,"tweet_id":null,"id":"2tlzm0jbmlhp","incident_id":"dnwfkz2f6tl9","custom_tweet":null,"affected_components":[{"code":"z8983qttjl2z","name":"Europe - Sage Business Cloud Lohnabrechnung (DE)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"Sage Business Cloud Lohnabrechnung (DE)","created_at":"2020-02-02T23:43:19.244Z","updated_at":"2026-11-12T07:00:07.474Z","position":99,"description":null,"showcase":true,"start_date":null,"id":"z8983qttjl2z","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage Payroll DE - Scheduled Maintenance","status":"completed","created_at":"2026-11-09T12:03:44.006Z","updated_at":"2026-11-11T20:00:07.447Z","monitoring_at":null,"resolved_at":"2026-11-11T20:00:07.405Z","impact":"maintenance","shortlink":"https://stspg.io/y6xh1czkkl5v","scheduled_for":"2026-11-11T17:00:00.000Z","scheduled_until":"2026-11-11T20:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T12:03:43.993Z","reminder_intervals":null,"id":"czsfksp9wsm9","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-11T20:00:07.405Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T20:00:07.405Z","display_at":"2026-11-11T20:00:07.405Z","deliver_notifications":false,"tweet_id":null,"id":"7m1555x6z7w7","incident_id":"czsfksp9wsm9","custom_tweet":null,"affected_components":[{"code":"1mfmk3jlwkpx","name":"Europe - Sage Payroll DE","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-11T17:00:10.001Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T17:00:10.001Z","display_at":"2026-11-11T17:00:10.001Z","deliver_notifications":false,"tweet_id":null,"id":"rrggwqmhp6y9","incident_id":"czsfksp9wsm9","custom_tweet":null,"affected_components":[{"code":"1mfmk3jlwkpx","name":"Europe - Sage Payroll DE","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Sage Payroll DE wird am Mittwoch, den 11. November 2026, für 3 Stunden zwischen 18:00 Uhr CET und 21:00 Uhr CET aufgrund von Wartungsarbeiten nicht bzw. nur eingeschränkt verfügbar sein.\n \nWährend dieses geplanten Wartungszeitraums ist der Service möglicherweise nicht verfügbar.\n \nWir entschuldigen uns für etwaige Unannehmlichkeiten.\n\nVielen Dank.\nIhr Sage Team\n \nIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII\n \nSage Payroll DE will be undergoing maintenance on Wednesday, November 11th, 2026, for 3 hours between 18:00 CET and 21:00 CET.\n \nThe service may be unavailable during this scheduled time.\n \nWe apologize for any inconvenience this may cause.\n \nThank you. The Sage Team","created_at":"2026-11-09T12:03:44.119Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T12:03:44.119Z","display_at":"2026-11-09T12:03:44.119Z","deliver_notifications":false,"tweet_id":null,"id":"53djt6ck51hn","incident_id":"czsfksp9wsm9","custom_tweet":null,"affected_components":[{"code":"1mfmk3jlwkpx","name":"Europe - Sage Payroll DE","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage Payroll DE","created_at":"2025-04-17T12:31:34.510Z","updated_at":"2026-11-11T20:00:07.310Z","position":179,"description":null,"showcase":true,"start_date":"2025-04-17T00:00:00.000Z","id":"1mfmk3jlwkpx","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage 50 Cloud (US) - Partial Outage","status":"identified","created_at":"2026-11-11T14:28:56.577Z","updated_at":"2026-11-11T16:57:02.240Z","monitoring_at":null,"resolved_at":null,"impact":"major","shortlink":"https://stspg.io/x8tw7l8spwfn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T14:28:56.570Z","reminder_intervals":null,"id":"kg9d2tz5390k","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"identified","body":"We continue to work on the fix for this issue.  We appreciate your patience as we work to resolve this issue.","created_at":"2026-11-11T16:57:02.238Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T16:57:02.238Z","display_at":"2026-11-11T16:57:02.238Z","deliver_notifications":true,"tweet_id":null,"id":"0v6n4f7d4tt0","incident_id":"kg9d2tz5390k","custom_tweet":null,"affected_components":[{"code":"4bs72cq60627","name":"North America - Sage 50 Cloud (US)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified an issue preventing customers in the US from accessing the application.  We are currently working on a fix for this issue.","created_at":"2026-11-11T14:46:40.773Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T14:46:40.773Z","display_at":"2026-11-11T14:46:40.773Z","deliver_notifications":true,"tweet_id":null,"id":"mgw3w2ysgwn2","incident_id":"kg9d2tz5390k","custom_tweet":null,"affected_components":[{"code":"4bs72cq60627","name":"North America - Sage 50 Cloud (US)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are investigating a potential issue with the service. An update will be provided within 30 minutes.","created_at":"2026-11-11T14:28:56.676Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T14:28:56.676Z","display_at":"2026-11-11T14:28:56.676Z","deliver_notifications":true,"tweet_id":null,"id":"v8jmlpdhlws9","incident_id":"kg9d2tz5390k","custom_tweet":null,"affected_components":[{"code":"4bs72cq60627","name":"North America - Sage 50 Cloud (US)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Sage 50 Cloud (US)","created_at":"2024-10-17T09:06:52.544Z","updated_at":"2026-11-11T14:28:56.620Z","position":31,"description":null,"showcase":true,"start_date":"2024-10-17T00:00:00.000Z","id":"4bs72cq60627","page_id":"q6kg0tdv0tms","group_id":"b2zjkc7knmgh"}]},{"name":"Sage 50 US/CA Authentication Issues - Operational","status":"resolved","created_at":"2026-11-05T22:32:38.000Z","updated_at":"2026-11-10T21:06:32.049Z","monitoring_at":"2026-11-06T14:53:58.000Z","resolved_at":"2026-11-10T21:06:32.025Z","impact":"none","shortlink":"https://stspg.io/9b5zvcnfllx7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T22:32:38.000Z","reminder_intervals":null,"id":"sb6l31jj5mkz","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"resolved","body":"This issue will be addressed in a future product update.\n\n-------------------------------------------\n\nCe problème sera corrigé dans une future mise à jour du produit.","created_at":"2026-11-10T21:06:32.025Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T21:06:32.025Z","display_at":"2026-11-10T21:06:32.025Z","deliver_notifications":false,"tweet_id":null,"id":"f8mn04cyfxtg","incident_id":"sb6l31jj5mkz","custom_tweet":null,"affected_components":[{"code":"49mp3whzghdb","name":"North America - Sage 50","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"This issue will be addressed in a future product update.\n\n-------------------------------------------\n\nCe problème sera corrigé dans une future mise à jour du produit.","created_at":"2026-11-06T14:53:58.917Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T14:55:08.981Z","display_at":"2026-11-06T14:53:58.000Z","deliver_notifications":false,"tweet_id":null,"id":"z4s1m2hs7wtc","incident_id":"sb6l31jj5mkz","custom_tweet":null,"affected_components":[{"code":"49mp3whzghdb","name":"North America - Sage 50","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Customers using Sage 50 US / CA products may be prompted to complete MFA more frequently than expected, as the option to remember the device for 30 days is not working as intended.\n\n---------------------------------------\n\nLes clients utilisant les produits Sage 50 É.-U. / Canada pourraient être invités à effectuer l’authentification multifacteur (MFA) plus fréquemment que prévu, car l’option permettant de mémoriser l’appareil pendant 30 jours ne fonctionne pas comme prévu.","created_at":"2026-11-05T22:32:38.453Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T14:54:54.279Z","display_at":"2026-11-05T22:32:38.000Z","deliver_notifications":false,"tweet_id":null,"id":"wxbpc6rmh4p9","incident_id":"sb6l31jj5mkz","custom_tweet":null,"affected_components":[{"code":"7j8j2cnc1w5z","name":"North America - Sage ID","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage 50","created_at":"2020-07-03T19:24:55.516Z","updated_at":"2026-11-04T16:00:11.376Z","position":29,"description":null,"showcase":true,"start_date":null,"id":"49mp3whzghdb","page_id":"q6kg0tdv0tms","group_id":"b2zjkc7knmgh"}]},{"name":"Sage.com Websites - Degraded Performance","status":"resolved","created_at":"2026-11-10T18:51:57.822Z","updated_at":"2026-11-10T20:51:23.499Z","monitoring_at":null,"resolved_at":"2026-11-10T20:51:23.470Z","impact":"minor","shortlink":"https://stspg.io/dwflpqnlxx7f","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T18:51:57.807Z","reminder_intervals":null,"id":"ysyz2b1jb56d","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"resolved","body":"The issue is resolved and the service is available and performing as expected.","created_at":"2026-11-10T20:51:23.470Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T20:51:23.470Z","display_at":"2026-11-10T20:51:23.470Z","deliver_notifications":true,"tweet_id":null,"id":"s9r13nv8xsrs","incident_id":"ysyz2b1jb56d","custom_tweet":null,"affected_components":[{"code":"nf79c0pz17vm","name":"North America - Sage.com Websites","old_status":"degraded_performance","new_status":"operational"},{"code":"n3qxtq3b6772","name":"Europe - Sage.com Websites","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We have identified an issue where customers accessing the Commerce Journeys portion of the Sage.co Websites will experience performance degradation.  We are currently investigating.","created_at":"2026-11-10T19:06:25.757Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T19:06:25.757Z","display_at":"2026-11-10T19:06:25.757Z","deliver_notifications":true,"tweet_id":null,"id":"h0ttmd2fpxtq","incident_id":"ysyz2b1jb56d","custom_tweet":null,"affected_components":[{"code":"nf79c0pz17vm","name":"North America - Sage.com Websites","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"n3qxtq3b6772","name":"Europe - Sage.com Websites","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating a potential issue with the service. An update will be provided within 30 minutes.","created_at":"2026-11-10T18:51:57.956Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T18:51:57.956Z","display_at":"2026-11-10T18:51:57.956Z","deliver_notifications":true,"tweet_id":null,"id":"8jpjy8rv83px","incident_id":"ysyz2b1jb56d","custom_tweet":null,"affected_components":[{"code":"nf79c0pz17vm","name":"North America - Sage.com Websites","old_status":"operational","new_status":"partial_outage"},{"code":"n3qxtq3b6772","name":"Europe - Sage.com Websites","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage.com Websites","created_at":"2020-03-11T20:48:41.236Z","updated_at":"2026-11-10T20:51:23.313Z","position":28,"description":"We are experiencing issues with our sage.com websites. We are taking relevant steps to return to service.","showcase":true,"start_date":null,"id":"nf79c0pz17vm","page_id":"q6kg0tdv0tms","group_id":"b2zjkc7knmgh"},{"status":"operational","name":"Sage.com Websites","created_at":"2020-03-11T20:48:49.139Z","updated_at":"2026-11-10T20:51:23.360Z","position":58,"description":"We are experiencing issues with our sage.com websites. We are taking relevant steps to return to service.","showcase":false,"start_date":null,"id":"n3qxtq3b6772","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage People SFTP - Scheduled Maintenance","status":"completed","created_at":"2026-11-03T14:24:32.618Z","updated_at":"2026-11-10T20:00:07.491Z","monitoring_at":null,"resolved_at":"2026-11-10T20:00:07.440Z","impact":"maintenance","shortlink":"https://stspg.io/cmnqv3hh2t4n","scheduled_for":"2026-11-10T18:00:00.000Z","scheduled_until":"2026-11-10T20:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-03T14:24:32.603Z","reminder_intervals":null,"id":"3zby2yczyr75","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-10T20:00:07.440Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T20:00:07.440Z","display_at":"2026-11-10T20:00:07.440Z","deliver_notifications":false,"tweet_id":null,"id":"bcbrp5qwvk7p","incident_id":"3zby2yczyr75","custom_tweet":null,"affected_components":[{"code":"4g00sc573h6l","name":"North America - Sage People SFTP","old_status":"under_maintenance","new_status":"operational"},{"code":"4864fnjw2g3h","name":"Europe - Sage People SFTP","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-10T18:00:08.754Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T18:00:08.754Z","display_at":"2026-11-10T18:00:08.754Z","deliver_notifications":false,"tweet_id":null,"id":"3kwbl7hj8ybl","incident_id":"3zby2yczyr75","custom_tweet":null,"affected_components":[{"code":"4g00sc573h6l","name":"North America - Sage People SFTP","old_status":"operational","new_status":"under_maintenance"},{"code":"4864fnjw2g3h","name":"Europe - Sage People SFTP","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Sage People SFTP will be undergoing maintenance on Tuesday, November 10th, 2026, for 2 hours between 18:00 UTC and 20:00 UTC (13:00 EST and 15:00 EST). \n \nThe service will be unavailable during this scheduled time. \n \nWe apologize for any inconvenience this may cause. \n \nThank you. The Sage Team.\n\n----------------------------------------------------\n\nSage People SFTP fera l'objet d'une maintenance système le mardi 10 novembre 2026, pendant 2 heures, entre 13:00 EST et 15:00 EST.\n \nLe service ne sera pas disponible pendant cette période de maintenance planifiée.\n \nNous nous excusons pour les inconvénients que cela pourrait causer. \n \nMerci. L'équipe Sage.","created_at":"2026-11-03T14:24:32.731Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T14:24:32.731Z","display_at":"2026-11-03T14:24:32.731Z","deliver_notifications":false,"tweet_id":null,"id":"kmby6vywmpv7","incident_id":"3zby2yczyr75","custom_tweet":null,"affected_components":[{"code":"4g00sc573h6l","name":"North America - Sage People SFTP","old_status":"operational","new_status":"operational"},{"code":"4864fnjw2g3h","name":"Europe - Sage People SFTP","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage People SFTP","created_at":"2023-06-28T13:54:49.372Z","updated_at":"2026-11-10T20:00:07.296Z","position":90,"description":null,"showcase":true,"start_date":"2023-06-28T00:00:00.000Z","id":"4g00sc573h6l","page_id":"q6kg0tdv0tms","group_id":"b2zjkc7knmgh"},{"status":"operational","name":"Sage People SFTP","created_at":"2023-06-28T13:56:40.267Z","updated_at":"2026-11-10T20:00:07.347Z","position":181,"description":null,"showcase":true,"start_date":"2023-06-28T00:00:00.000Z","id":"4864fnjw2g3h","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage Business Cloud Accounting (UKI) - Operational","status":"resolved","created_at":"2026-11-10T10:08:18.448Z","updated_at":"2026-11-10T16:59:18.232Z","monitoring_at":"2026-11-10T12:51:20.319Z","resolved_at":"2026-11-10T16:59:18.198Z","impact":"major","shortlink":"https://stspg.io/lbgfthg203x4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T10:08:18.417Z","reminder_intervals":null,"id":"1f6gp0l6j736","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"resolved","body":"The issue is resolved and the service continues to perform as expected.","created_at":"2026-11-10T16:59:18.198Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T16:59:18.198Z","display_at":"2026-11-10T16:59:18.198Z","deliver_notifications":true,"tweet_id":null,"id":"9lnrjfbbnrhc","incident_id":"1f6gp0l6j736","custom_tweet":null,"affected_components":[{"code":"tmcbm78f9290","name":"Europe - Sage Business Cloud Accounting (UKI)","old_status":"operational","new_status":"operational"},{"code":"sgsdth543rc9","name":"Europe - Sage for Accountants","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The maintenance mode has been removed and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.","created_at":"2026-11-10T12:51:20.319Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T12:51:20.319Z","display_at":"2026-11-10T12:51:20.319Z","deliver_notifications":true,"tweet_id":null,"id":"hp31xvdvd5mn","incident_id":"1f6gp0l6j736","custom_tweet":null,"affected_components":[{"code":"tmcbm78f9290","name":"Europe - Sage Business Cloud Accounting (UKI)","old_status":"major_outage","new_status":"operational"},{"code":"sgsdth543rc9","name":"Europe - Sage for Accountants","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"SBC Accounting UKI has been put in Maintenance mode while we are continuing to investigate the cause of the issue.","created_at":"2026-11-10T11:50:41.251Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T11:50:41.251Z","display_at":"2026-11-10T11:50:41.251Z","deliver_notifications":true,"tweet_id":null,"id":"bhf709ztpknj","incident_id":"1f6gp0l6j736","custom_tweet":null,"affected_components":[{"code":"tmcbm78f9290","name":"Europe - Sage Business Cloud Accounting (UKI)","old_status":"partial_outage","new_status":"major_outage"},{"code":"sgsdth543rc9","name":"Europe - Sage for Accountants","old_status":"partial_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We have identified an issue preventing SBC Accounting UKI customers via Sage for Accountants from carrying out various actions: clicking on customers tab or supplier list, uploading attachments to invoices. Affected customers are receiving a “Sorry about this” error message. All other product functionality is working as expected.\nWe are investigating the cause of this error.","created_at":"2026-11-10T10:21:07.919Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T10:21:07.919Z","display_at":"2026-11-10T10:21:07.919Z","deliver_notifications":true,"tweet_id":null,"id":"0bchs36vyy60","incident_id":"1f6gp0l6j736","custom_tweet":null,"affected_components":[{"code":"tmcbm78f9290","name":"Europe - Sage Business Cloud Accounting (UKI)","old_status":"degraded_performance","new_status":"partial_outage"},{"code":"sgsdth543rc9","name":"Europe - Sage for Accountants","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are investigating a potential issue with the service. An update will be provided within 30 minutes.","created_at":"2026-11-10T10:08:18.822Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T10:08:18.822Z","display_at":"2026-11-10T10:08:18.822Z","deliver_notifications":true,"tweet_id":null,"id":"zrldhk7r71k6","incident_id":"1f6gp0l6j736","custom_tweet":null,"affected_components":[{"code":"tmcbm78f9290","name":"Europe - Sage Business Cloud Accounting (UKI)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage Business Cloud Accounting (UKI)","created_at":"2020-02-02T23:42:16.046Z","updated_at":"2026-11-10T12:51:20.177Z","position":93,"description":null,"showcase":true,"start_date":null,"id":"tmcbm78f9290","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage for Accountants","created_at":"2021-10-07T12:36:15.859Z","updated_at":"2026-11-10T12:51:20.243Z","position":141,"description":null,"showcase":true,"start_date":"2021-10-07T00:00:00.000Z","id":"sgsdth543rc9","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Sage Intacct - Partial Outage","status":"resolved","created_at":"2026-11-10T14:04:35.174Z","updated_at":"2026-11-10T14:20:41.136Z","monitoring_at":null,"resolved_at":"2026-11-10T14:20:41.113Z","impact":"minor","shortlink":"https://stspg.io/82w69y8h8r6m","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T14:04:35.159Z","reminder_intervals":null,"id":"x5l8b8m29809","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"resolved","body":"We have identified that a subset of customers in the US were unable to access the service for a brief period of time.\n \nThe issue is now resolved and the service is performing as expected.","created_at":"2026-11-10T14:20:41.113Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T14:20:41.113Z","display_at":"2026-11-10T14:20:41.113Z","deliver_notifications":true,"tweet_id":null,"id":"7k65nvrhrtgx","incident_id":"x5l8b8m29809","custom_tweet":null,"affected_components":[{"code":"pljlksv2mt8h","name":"North America - Sage Intacct","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are investigating a potential issue with the service. An update will be provided within 30 minutes.","created_at":"2026-11-10T14:04:35.291Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T14:04:35.291Z","display_at":"2026-11-10T14:04:35.291Z","deliver_notifications":true,"tweet_id":null,"id":"pztbvj2sc73v","incident_id":"x5l8b8m29809","custom_tweet":null,"affected_components":[{"code":"pljlksv2mt8h","name":"North America - Sage Intacct","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage Intacct","created_at":"2022-02-24T11:49:20.117Z","updated_at":"2026-11-10T14:20:41.061Z","position":76,"description":null,"showcase":true,"start_date":"2022-02-24T00:00:00.000Z","id":"pljlksv2mt8h","page_id":"q6kg0tdv0tms","group_id":"b2zjkc7knmgh"}]},{"name":"Sage Connect - Partial Outage","status":"resolved","created_at":"2026-11-10T09:47:15.022Z","updated_at":"2026-11-10T10:43:41.122Z","monitoring_at":null,"resolved_at":"2026-11-10T10:43:41.083Z","impact":"minor","shortlink":"https://stspg.io/kx1md6v9y7k9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-10T09:47:15.010Z","reminder_intervals":null,"id":"8bsqk0rjwpg9","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"resolved","body":"Le problème est résolu. Le service est disponible et fonctionne comme prévu.\n-----------------------\nThe issue is resolved and the service is available and performing as expected.","created_at":"2026-11-10T10:43:41.083Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T10:43:41.083Z","display_at":"2026-11-10T10:43:41.083Z","deliver_notifications":true,"tweet_id":null,"id":"ds83z9nwq6wj","incident_id":"8bsqk0rjwpg9","custom_tweet":null,"affected_components":[{"code":"vxwy26bj2fbg","name":"Europe - Sage 50 Cloud (FR)","old_status":"partial_outage","new_status":"operational"},{"code":"m178vv50xhhw","name":"Europe - Sage Business Cloud Bureau (FR)","old_status":"partial_outage","new_status":"operational"},{"code":"rvdnq0tn0lth","name":"Europe - Sage Connect","old_status":"partial_outage","new_status":"operational"},{"code":"q9kmpd7f2wsf","name":"Europe - Sage FRP 1000 Partner Cloud (FR)","old_status":"partial_outage","new_status":"operational"},{"code":"gt2vb0h2mpv5","name":"Europe - Sage Online (FR)","old_status":"partial_outage","new_status":"operational"},{"code":"389lj6v8rqsv","name":"Europe - Sage X3 Hosted (FR)","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Nous avons identifié un problème empêchant les clients en France d’accéder au menu de facturation électronique sur le portail de collaboration. Les clients concernés voient apparaître le message d’erreur « Une erreur s’est produite ».\nLes produits/services concernés sont :\n-Sage 50 FR\n-Sage 100 FR\n-Sage X3\n-Sage FRP 1000 (FR)\n-Batigest\n-Sage Business Cloud Bureau (FR)\nNous menons actuellement des investigations.\n \n-------------------------------------------\n \nWe have identified an issue resulting in customers in France being unable to access the E-Invoicing Menu on the Collaboration Portal. Affected customers are being presented with an \"An error has occurred\" error message. \n \nThe products/services affected are:\n-Sage 50 FR\n-Sage 100 FR\n-Sage X3\n-Sage FRP 1000 (FR)\n-Batigest\n-Sage Business Cloud Bureau (FR)\n \nWe are currently investigating.","created_at":"2026-11-10T10:00:45.927Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T10:00:45.927Z","display_at":"2026-11-10T10:00:45.927Z","deliver_notifications":true,"tweet_id":null,"id":"7wm77j2cm7n9","incident_id":"8bsqk0rjwpg9","custom_tweet":null,"affected_components":[{"code":"vxwy26bj2fbg","name":"Europe - Sage 50 Cloud (FR)","old_status":"operational","new_status":"partial_outage"},{"code":"m178vv50xhhw","name":"Europe - Sage Business Cloud Bureau (FR)","old_status":"operational","new_status":"partial_outage"},{"code":"rvdnq0tn0lth","name":"Europe - Sage Connect","old_status":"partial_outage","new_status":"partial_outage"},{"code":"q9kmpd7f2wsf","name":"Europe - Sage FRP 1000 Partner Cloud (FR)","old_status":"operational","new_status":"partial_outage"},{"code":"gt2vb0h2mpv5","name":"Europe - Sage Online (FR)","old_status":"operational","new_status":"partial_outage"},{"code":"389lj6v8rqsv","name":"Europe - Sage X3 Hosted (FR)","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are investigating a potential issue with the service. An update will be provided within 30 minutes.","created_at":"2026-11-10T09:47:15.228Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T09:47:15.228Z","display_at":"2026-11-10T09:47:15.228Z","deliver_notifications":true,"tweet_id":null,"id":"v1fnp9p3s17y","incident_id":"8bsqk0rjwpg9","custom_tweet":null,"affected_components":[{"code":"rvdnq0tn0lth","name":"Europe - Sage Connect","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sage 50 Cloud (FR)","created_at":"2026-03-10T17:01:15.453Z","updated_at":"2026-11-10T10:43:40.620Z","position":63,"description":null,"showcase":true,"start_date":"2026-03-10T00:00:00.000Z","id":"vxwy26bj2fbg","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage Business Cloud Bureau (FR)","created_at":"2021-06-23T11:24:38.652Z","updated_at":"2026-11-10T10:43:40.714Z","position":95,"description":null,"showcase":true,"start_date":"2021-06-23T00:00:00.000Z","id":"m178vv50xhhw","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage Connect","created_at":"2023-10-11T15:51:11.950Z","updated_at":"2026-11-10T10:43:40.750Z","position":109,"description":null,"showcase":true,"start_date":"2023-10-11T00:00:00.000Z","id":"rvdnq0tn0lth","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage FRP 1000 Partner Cloud (FR)","created_at":"2023-10-03T10:15:05.913Z","updated_at":"2026-11-10T10:43:40.838Z","position":143,"description":null,"showcase":true,"start_date":"2023-10-03T00:00:00.000Z","id":"q9kmpd7f2wsf","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage Online (FR)","created_at":"2020-02-02T23:44:08.400Z","updated_at":"2026-11-10T10:43:40.897Z","position":172,"description":null,"showcase":true,"start_date":null,"id":"gt2vb0h2mpv5","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"},{"status":"operational","name":"Sage X3 Hosted (FR)","created_at":"2020-02-02T23:45:22.733Z","updated_at":"2026-11-10T10:43:40.981Z","position":203,"description":null,"showcase":true,"start_date":null,"id":"389lj6v8rqsv","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]},{"name":"Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance","status":"completed","created_at":"2026-11-03T11:09:31.592Z","updated_at":"2026-11-09T22:00:10.844Z","monitoring_at":null,"resolved_at":"2026-11-09T22:00:09.554Z","impact":"maintenance","shortlink":"https://stspg.io/2tstjzt88vzt","scheduled_for":"2026-11-09T20:00:00.000Z","scheduled_until":"2026-11-09T22:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-03T11:09:31.581Z","reminder_intervals":null,"id":"r7zy1lz1tq5z","page_id":"q6kg0tdv0tms","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-09T22:00:09.554Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T22:00:09.554Z","display_at":"2026-11-09T22:00:09.554Z","deliver_notifications":false,"tweet_id":null,"id":"qpntm5kt4kc2","incident_id":"r7zy1lz1tq5z","custom_tweet":null,"affected_components":[{"code":"pghrw8cvp44w","name":"Europe - Ciel Données Mobiles for Sage 50 FR","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-09T20:00:09.571Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T20:00:09.571Z","display_at":"2026-11-09T20:00:09.571Z","deliver_notifications":false,"tweet_id":null,"id":"yw1hc447gw3l","incident_id":"r7zy1lz1tq5z","custom_tweet":null,"affected_components":[{"code":"pghrw8cvp44w","name":"Europe - Ciel Données Mobiles for Sage 50 FR","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 9 novembre 2026, pendant 2 heure entree 21:00 CET et 23:00 CET.\n\nLe service pourrait être indisponible pendant la fenêtre de maintenance planifiée.\n\nNous nous excusons pour les inconvénients que cela pourrait causer.\n\nMerci de votre patience.\nL'équipe Sage\n\n---------------------------------------------------------------- \n\nThe service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 9th, 2026, for 2 hours between 21:00 CET and 23:00 CET.\n\nThe service may be unavailable during the scheduled maintenance window.\n\nWe apologise for any inconvenience this may cause.\n\nThank you for your patience.\nThe Sage Team","created_at":"2026-11-03T11:09:31.711Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T20:29:54.226Z","display_at":"2026-11-03T11:09:31.711Z","deliver_notifications":false,"tweet_id":null,"id":"7rb2xhs9dwjf","incident_id":"r7zy1lz1tq5z","custom_tweet":null,"affected_components":[{"code":"pghrw8cvp44w","name":"Europe - Ciel Données Mobiles for Sage 50 FR","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Ciel Données Mobiles for Sage 50 FR","created_at":"2020-02-02T23:40:52.339Z","updated_at":"2026-11-09T22:00:08.485Z","position":10,"description":null,"showcase":true,"start_date":null,"id":"pghrw8cvp44w","page_id":"q6kg0tdv0tms","group_id":"kskvqb4wtvpq"}]}]
}