The issue is resolved and the service is available and performing as expected. Customers who had failed submissions may need to resubmit their returns.
Posted Apr 05, 2024 - 16:21 UTC
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Please note customers may need to resubmit their failed returns.
Posted Apr 05, 2024 - 16:01 UTC
Update
We identified issues with VAT submission to HMRC in the UK and Ireland where customers are seeing failed submissions. We are currently investigating.
Posted Apr 05, 2024 - 10:39 UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Posted Apr 05, 2024 - 10:20 UTC
This incident affected: Europe (Sage Business Cloud Accounting (UKI)).